Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started with Financial Reporting Compliance amp Advanced Financial Controls OpenWorld 2016
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started with Financial Reporting Compliance amp Advanced Financial Controls
Learn
Oraclersquos step-by-step approach for getting started with Risk Cloud
Best practices for planning implementing and sustaining your automation
More insights from Oraclersquos experts
Get answers to your questions in live QampA
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Safe Harbor Statement
The following is intended to outline our general product direction It is intended for information purposes only and may not be incorporated into any contract It is not a commitment to deliver any material code or functionality and should not be relied upon in making purchasing decisions The development release and timing of any features or functionality described for Oraclersquos products remains at the sole discretion of Oracle
3
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Agenda
Panelist Introductions
Get Started
Panelist QampA
More Resources
1
2
3
4
4
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Session Speakers
Panelists
ndash Joel Alvarado Cloud Customer Success Specialist Oracle Global Customer Programs
ndash Abimani Peiris Principal Technical Support Engineer Oracle Support
ndash Lakshmi Rajamohan Principal Product Strategy Manager Oracle Product Development
Moderator
ndash Barry Greenhut Director Product Strategy Oracle Product Development
5
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Agenda
Panelist Introductions
Get Started
Context
Panelist QampA
More Resources
1
2
3
4
9
Copyright copy 2016 Oracle andor its affiliates All rights reserved Copyright copy 2016 Oracle andor its affiliates All rights reserved |
Financial Reporting Compliance Cloud Service Streamline Internal Controls Processes
Complete Assessments
Remediate amp Certify Controls
Document Risks amp Controls Matrix
Define amp Review Audit Test Plans
Enforce Manual Controls
10
Copyright copy 2016 Oracle andor its affiliates All rights reserved Copyright copy 2016 Oracle andor its affiliates All rights reserved |
Advanced Financial Controls Cloud Service Protect Against Fraud Error and Policy Violations
Manage Exceptions
Continuous Monitoring
Configure Best Practice Controls
Author New Audit Rules amp Algorithms
11
Link Results to Business Risks Link Results to Business Risks
Stop High Risk Transactions Identical Expenses Split Purchase Orders Duplicate Invoices Unusual Invoice Amt Unauthorized Spend Blocked Suppliers User Creates Supplier amp
Pays invoice
Copyright copy 2016 Oracle andor its affiliates All rights reserved Copyright copy 2016 Oracle andor its affiliates All rights reserved |
Advanced Access Controls Cloud Service Restrict Unauthorized Access amp Automate SoD Analysis
Manage Exceptions amp Simulate Changes
Link Results to Business Risks
Automate User Security Analysis
Deploy Pre-Built SoD Controls
Author New Access Rules amp Policies
12
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Risk Cloud Sessions ndash Recap
13
bull Risk Cloud Strategy
bull Introductions to each cloud service
bull Best Practice for Financial Reporting Compliance Advanced Financial Controls
bull Get Started with Risk Cloud
Arturo Martiacutenez del
Campo Saucedo
Corporate Chief Financial Officer
Grupo Posadas SAB de CV
LEADERSHIP IN FINANCE
LATIN AMERICA - CLOUD
2016
Best Practice Adopter
First Adopter of Risk Cloud
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Agenda
Panelist Introductions
Get Started
Step-by-Step
Panelist QampA
More Resources
1
2
3
4
15
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
16
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed
in Get Started
Implement Oracle Best Practice Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
17
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed
in Get Started
Implement Oracle Best Practice Process
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Oracle Support Note
Risk Cloud Landing Page 21168662
Get Started with your Implementation 21205571
18
Take the shortest route to success with this must-have advice
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
19
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed
in Get Started
Implement Oracle Best Practice Process
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Oraclersquos Best Practice Processes amp Solutions
Best Practice Processes
ndash Goals bull Automate and streamline internal control processes
bull Find and remediate fraud error and policy violations in Financials Cloud
ndash Method
bull Use Financial Reporting Compliance to document risks and controls manage assessments and generate certification documentation
bull Use Advanced Financial Controls to detect unusual transactions and manage remediation
ndash Context
bull Needed by Financials Cloud subscribers
bull Foundation for all other advanced control activities
Best Practice Solutions
ndash Prescribes steps to configure and use Risk Cloud services
ndash Basis of Oracle University and partner training courses
Benefits
ndash Fastest implementation and go-live
ndash Maximum ROI
ndash Minimum project risk and effort
ndash Minimum ongoing cost of operation
20
Based on our experiences with customers over the past decade and collaborations with audit and compliance experts
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Best Practice Process Financial Reporting Compliance
21
All subscribers start by automating this process
Document Risks amp Controls
Assess Control Effectiveness
Address Issues
Publish Certification
Keep risk-control matrix up to date and complete
Perform assessments periodically and on demand
View effectiveness documentation in real-time
Keep control designs and assessment plans up to date
Review and remediate issues identified by assessments
Reassess to verify effectiveness
Report assessment results to managers auditors
Review Best Practice for Financial Reporting Compliance for details
Copyright copy 2016 Oracle andor its affiliates All rights reserved 22
Best Practice Process Advanced Financial Controls
Identify Unwanted
Transactions
Deploy Controls
Address Issues
Report Results
22
Create Models and assess results
Remediate unwanted transactions where feasible
Convert Models to Controls
Run Control Analysis periodically
Manage incidents - options
Remediate transactions
Adjust ERP configuration
Add compensating access controls
Report incident management results to
managers auditors
All subscribers start by automating this process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
23
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed
in Get Started
Implement Oracle Best Practice Process
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved | Copyright copy 2016 Oracle andor its affiliates All rights reserved |
Go-To Partners
Success requires experience and expertise
ndash get both from our Go-To Partners
bull Guide process owners amp participants
through adoption of Best Practice Processes
bull Configure software for effective long-term
success Minimum cost of operation
Maximum flexibility to adapt to change
To learn more and get connected contact
your Oracle Success Manager
24
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
25
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed in Get
Started
Implement Oracle Best Practice Process
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Training and Guidance
bull Oracle University 1 Risk Cloud Training
bull Oracle Cloud Applications Security Overview
bull Related Oracle Financials Cloud Implementation I Implementation II
2 Other Prerequisite Training
bull Datasheets Release Readiness Demos and Videos
bull ERP Cloud Welcome Videos Oracle ERP Cloud Operations ndash Get Familiarized With Your Service
3 Additional Guidance
26
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
27
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed
in Get Started
Implement Oracle Best Practice Process
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Best Practice Solution Financial Reporting Compliance
1 Gather configuration
data
2 Perform Initial Setup and
Configuration
3 Prepare and Import data
4 Configure FRC roles and users
5 Add riskscontrols to
the object library
6 ReviewApprove risks and controls
7 Creates assessment
templates and plans Initiates
assessments
8 Assess controls
9 Create and address issues
identified during assessment
10 Reassess controls
11 Review assessment result
reports
28
Admin
Reviewer
Risk amp Control Owner
Assessor
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Best Practice Solution Advanced Financial Controls
29
Admin
Internal Auditor
Business Analyst
Process Owner
1 Gather configuration
data
2 Configure AFC (general roles
users)
3 Import Pre-built Models
4 Test amp Refine
Models
5 Review Results amp
Remediate
6 Define Advanced Controls
7 Schedule Sync amp Control Analysis
8 Review Incidents amp Remediate
9 Review Incident Reports
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Implementation Considerations
30
Implementation Planning
bull Include Partner and Success Manager in your project team
bull Include your users during planning
bull Plan for design validation
bull Train your users
bull Plan for cloud operations
Go-Live Planning
bull Plan well in advance
bull Make go-live resources available
bull Plan go-live after training is completed
bull Service Administrator has completed necessary tasks
bull Understand Oraclersquos support resources
Sustaining and Growing
bull Make post go-live resources available
bull Plan for changing business needs
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Implementation and Go-Live Planning Assets
Get Started Plan Your Solution
Use the Getting Started Checklist
Use the Go-Live Checklist
31
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Your Path to Success Take the shortest and most cost-effective path to success
1 Get Started Learn how to plan and adopt then sustain through growth and change Watch this brief video | Explore the details
2 Team With a Go-To Partner Success requires experience and expertise - get both from our Go-To Partners To get connected contact your Oracle Customer Success Manager (Need a Success Manager Contact your Oracle Applications Sales Manager)
3 Implement Our Best Practice Process This business process and automation is the foundation of each implementation Watch this brief video | Explore the details
Once you have an implementation plan request a plan review from your Oracle Success Manager (available for a limited time)
32
Learn more in Customer Connect
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Agenda
Panelist Introductions
Get Started
Panelist QampA Joel Alvarado Oracle Global Customer Programs
Abimani Peiris Oracle Support
Lakshmi Rajamohan Oracle Product Development
More Resources
1
2
3
4
33
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Agenda
Panelist Introductions
Get Started
Panelist QampA
More Resources
1
2
3
4
35
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Next Steps Take the shortest and most cost-effective path to success
1 Get Started Learn how to plan and adopt then sustain through growth and change Watch this brief video | Explore the details
2 Team With a Go-To Partner Success requires experience and expertise - get both from our Go-To Partners To get connected contact your Oracle Customer Success Manager (Need a Success Manager Contact your Oracle Applications Sales Manager)
3 Implement Our Best Practice Process This business process and automation is the foundation of each implementation Watch this brief video | Explore the details
Once you have an implementation plan request a plan review from your Oracle Success Manager (available for a limited time)
36
Learn more in Customer Connect
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Customer Connect
bull Learn how to get started with Risk Cloud
bull Get product news
bull Share ideas and ask questions about why when and how to use Risk Cloud
bull and more
37
httpsappsconnectoraclecomresources081926cc0a
Copyright copy 2016 Oracle andor its affiliates All rights reserved 38 38
Join our LinkedIn Group For the latest Updates and Presentations
Copyright copy 2016 Oracle andor its affiliates All rights reserved
For subscribers and partners
To Learn More
Cloud Portal Release Readiness User Documentation Modern Best Practice
Oracle University Success Managers Get Started Customer Connect
39
Copyright copy 2016 Oracle andor its affiliates All rights reserved
CSM ndash Customer Success Management
43
bullAdvocate bullEducate bullEvaluate bullEnable
Evolve
Copyright copy 2016 Oracle andor its affiliates All rights reserved
1 Engage Plan for
adoption understand KPIrsquos
Value Realization ndash Quarterly Business Review
3 REVIEW
4 IMPROVE
QBR Process Flow
3 Review Executive meeting to
understand ldquoas-isrdquo situation Develop strategic adoption plan aligned with business requirements
4 Improve FUP Implementation project plan
1 ENGAGE
2 Evaluate Initial diagnostic activities for
specific KPIrsquos
QUARTERLY BUSINESS REVIEW
2 EVALUATE
Designed for key- and end-business users
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Establish Governance and Communication
Plan
bull Define Responsibilities
bull Establish formal communication paths
bull Foster Teambuilding
Adopt Modern Best Practices
bull Achieve consistently superior performance
bull Find new ways to support innovation and business growth
Ensure Continuous Learning
bull Self-motivated and voluntary
bull Create ldquoChampionsrdquo
Understand Data Security
bull Consider Risk Mitigation
bull Proof of capabilities
bull Breadth of experience
Main recommendations for adopting Cloud Solutions
47
Copyright copy 2016 Oracle andor its affiliates All rights reserved 52
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Cloud Portals
Cloud Customer Portal
bull Manage your cloud services ndash uptime service levels usage statistics
Cloud Service Notification Portal
bull View service notifications such as outage notifications related to monthly updates
bull Create additional users for receiving notifications
62
Copyright copy 2016 Oracle andor its affiliates All rights reserved 74
75
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started with Financial Reporting Compliance amp Advanced Financial Controls
Learn
Oraclersquos step-by-step approach for getting started with Risk Cloud
Best practices for planning implementing and sustaining your automation
More insights from Oraclersquos experts
Get answers to your questions in live QampA
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Safe Harbor Statement
The following is intended to outline our general product direction It is intended for information purposes only and may not be incorporated into any contract It is not a commitment to deliver any material code or functionality and should not be relied upon in making purchasing decisions The development release and timing of any features or functionality described for Oraclersquos products remains at the sole discretion of Oracle
3
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Agenda
Panelist Introductions
Get Started
Panelist QampA
More Resources
1
2
3
4
4
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Session Speakers
Panelists
ndash Joel Alvarado Cloud Customer Success Specialist Oracle Global Customer Programs
ndash Abimani Peiris Principal Technical Support Engineer Oracle Support
ndash Lakshmi Rajamohan Principal Product Strategy Manager Oracle Product Development
Moderator
ndash Barry Greenhut Director Product Strategy Oracle Product Development
5
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Agenda
Panelist Introductions
Get Started
Context
Panelist QampA
More Resources
1
2
3
4
9
Copyright copy 2016 Oracle andor its affiliates All rights reserved Copyright copy 2016 Oracle andor its affiliates All rights reserved |
Financial Reporting Compliance Cloud Service Streamline Internal Controls Processes
Complete Assessments
Remediate amp Certify Controls
Document Risks amp Controls Matrix
Define amp Review Audit Test Plans
Enforce Manual Controls
10
Copyright copy 2016 Oracle andor its affiliates All rights reserved Copyright copy 2016 Oracle andor its affiliates All rights reserved |
Advanced Financial Controls Cloud Service Protect Against Fraud Error and Policy Violations
Manage Exceptions
Continuous Monitoring
Configure Best Practice Controls
Author New Audit Rules amp Algorithms
11
Link Results to Business Risks Link Results to Business Risks
Stop High Risk Transactions Identical Expenses Split Purchase Orders Duplicate Invoices Unusual Invoice Amt Unauthorized Spend Blocked Suppliers User Creates Supplier amp
Pays invoice
Copyright copy 2016 Oracle andor its affiliates All rights reserved Copyright copy 2016 Oracle andor its affiliates All rights reserved |
Advanced Access Controls Cloud Service Restrict Unauthorized Access amp Automate SoD Analysis
Manage Exceptions amp Simulate Changes
Link Results to Business Risks
Automate User Security Analysis
Deploy Pre-Built SoD Controls
Author New Access Rules amp Policies
12
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Risk Cloud Sessions ndash Recap
13
bull Risk Cloud Strategy
bull Introductions to each cloud service
bull Best Practice for Financial Reporting Compliance Advanced Financial Controls
bull Get Started with Risk Cloud
Arturo Martiacutenez del
Campo Saucedo
Corporate Chief Financial Officer
Grupo Posadas SAB de CV
LEADERSHIP IN FINANCE
LATIN AMERICA - CLOUD
2016
Best Practice Adopter
First Adopter of Risk Cloud
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Agenda
Panelist Introductions
Get Started
Step-by-Step
Panelist QampA
More Resources
1
2
3
4
15
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
16
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed
in Get Started
Implement Oracle Best Practice Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
17
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed
in Get Started
Implement Oracle Best Practice Process
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Oracle Support Note
Risk Cloud Landing Page 21168662
Get Started with your Implementation 21205571
18
Take the shortest route to success with this must-have advice
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
19
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed
in Get Started
Implement Oracle Best Practice Process
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Oraclersquos Best Practice Processes amp Solutions
Best Practice Processes
ndash Goals bull Automate and streamline internal control processes
bull Find and remediate fraud error and policy violations in Financials Cloud
ndash Method
bull Use Financial Reporting Compliance to document risks and controls manage assessments and generate certification documentation
bull Use Advanced Financial Controls to detect unusual transactions and manage remediation
ndash Context
bull Needed by Financials Cloud subscribers
bull Foundation for all other advanced control activities
Best Practice Solutions
ndash Prescribes steps to configure and use Risk Cloud services
ndash Basis of Oracle University and partner training courses
Benefits
ndash Fastest implementation and go-live
ndash Maximum ROI
ndash Minimum project risk and effort
ndash Minimum ongoing cost of operation
20
Based on our experiences with customers over the past decade and collaborations with audit and compliance experts
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Best Practice Process Financial Reporting Compliance
21
All subscribers start by automating this process
Document Risks amp Controls
Assess Control Effectiveness
Address Issues
Publish Certification
Keep risk-control matrix up to date and complete
Perform assessments periodically and on demand
View effectiveness documentation in real-time
Keep control designs and assessment plans up to date
Review and remediate issues identified by assessments
Reassess to verify effectiveness
Report assessment results to managers auditors
Review Best Practice for Financial Reporting Compliance for details
Copyright copy 2016 Oracle andor its affiliates All rights reserved 22
Best Practice Process Advanced Financial Controls
Identify Unwanted
Transactions
Deploy Controls
Address Issues
Report Results
22
Create Models and assess results
Remediate unwanted transactions where feasible
Convert Models to Controls
Run Control Analysis periodically
Manage incidents - options
Remediate transactions
Adjust ERP configuration
Add compensating access controls
Report incident management results to
managers auditors
All subscribers start by automating this process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
23
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed
in Get Started
Implement Oracle Best Practice Process
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved | Copyright copy 2016 Oracle andor its affiliates All rights reserved |
Go-To Partners
Success requires experience and expertise
ndash get both from our Go-To Partners
bull Guide process owners amp participants
through adoption of Best Practice Processes
bull Configure software for effective long-term
success Minimum cost of operation
Maximum flexibility to adapt to change
To learn more and get connected contact
your Oracle Success Manager
24
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
25
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed in Get
Started
Implement Oracle Best Practice Process
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Training and Guidance
bull Oracle University 1 Risk Cloud Training
bull Oracle Cloud Applications Security Overview
bull Related Oracle Financials Cloud Implementation I Implementation II
2 Other Prerequisite Training
bull Datasheets Release Readiness Demos and Videos
bull ERP Cloud Welcome Videos Oracle ERP Cloud Operations ndash Get Familiarized With Your Service
3 Additional Guidance
26
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
27
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed
in Get Started
Implement Oracle Best Practice Process
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Best Practice Solution Financial Reporting Compliance
1 Gather configuration
data
2 Perform Initial Setup and
Configuration
3 Prepare and Import data
4 Configure FRC roles and users
5 Add riskscontrols to
the object library
6 ReviewApprove risks and controls
7 Creates assessment
templates and plans Initiates
assessments
8 Assess controls
9 Create and address issues
identified during assessment
10 Reassess controls
11 Review assessment result
reports
28
Admin
Reviewer
Risk amp Control Owner
Assessor
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Best Practice Solution Advanced Financial Controls
29
Admin
Internal Auditor
Business Analyst
Process Owner
1 Gather configuration
data
2 Configure AFC (general roles
users)
3 Import Pre-built Models
4 Test amp Refine
Models
5 Review Results amp
Remediate
6 Define Advanced Controls
7 Schedule Sync amp Control Analysis
8 Review Incidents amp Remediate
9 Review Incident Reports
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Implementation Considerations
30
Implementation Planning
bull Include Partner and Success Manager in your project team
bull Include your users during planning
bull Plan for design validation
bull Train your users
bull Plan for cloud operations
Go-Live Planning
bull Plan well in advance
bull Make go-live resources available
bull Plan go-live after training is completed
bull Service Administrator has completed necessary tasks
bull Understand Oraclersquos support resources
Sustaining and Growing
bull Make post go-live resources available
bull Plan for changing business needs
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Implementation and Go-Live Planning Assets
Get Started Plan Your Solution
Use the Getting Started Checklist
Use the Go-Live Checklist
31
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Your Path to Success Take the shortest and most cost-effective path to success
1 Get Started Learn how to plan and adopt then sustain through growth and change Watch this brief video | Explore the details
2 Team With a Go-To Partner Success requires experience and expertise - get both from our Go-To Partners To get connected contact your Oracle Customer Success Manager (Need a Success Manager Contact your Oracle Applications Sales Manager)
3 Implement Our Best Practice Process This business process and automation is the foundation of each implementation Watch this brief video | Explore the details
Once you have an implementation plan request a plan review from your Oracle Success Manager (available for a limited time)
32
Learn more in Customer Connect
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Agenda
Panelist Introductions
Get Started
Panelist QampA Joel Alvarado Oracle Global Customer Programs
Abimani Peiris Oracle Support
Lakshmi Rajamohan Oracle Product Development
More Resources
1
2
3
4
33
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Agenda
Panelist Introductions
Get Started
Panelist QampA
More Resources
1
2
3
4
35
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Next Steps Take the shortest and most cost-effective path to success
1 Get Started Learn how to plan and adopt then sustain through growth and change Watch this brief video | Explore the details
2 Team With a Go-To Partner Success requires experience and expertise - get both from our Go-To Partners To get connected contact your Oracle Customer Success Manager (Need a Success Manager Contact your Oracle Applications Sales Manager)
3 Implement Our Best Practice Process This business process and automation is the foundation of each implementation Watch this brief video | Explore the details
Once you have an implementation plan request a plan review from your Oracle Success Manager (available for a limited time)
36
Learn more in Customer Connect
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Customer Connect
bull Learn how to get started with Risk Cloud
bull Get product news
bull Share ideas and ask questions about why when and how to use Risk Cloud
bull and more
37
httpsappsconnectoraclecomresources081926cc0a
Copyright copy 2016 Oracle andor its affiliates All rights reserved 38 38
Join our LinkedIn Group For the latest Updates and Presentations
Copyright copy 2016 Oracle andor its affiliates All rights reserved
For subscribers and partners
To Learn More
Cloud Portal Release Readiness User Documentation Modern Best Practice
Oracle University Success Managers Get Started Customer Connect
39
Copyright copy 2016 Oracle andor its affiliates All rights reserved
CSM ndash Customer Success Management
43
bullAdvocate bullEducate bullEvaluate bullEnable
Evolve
Copyright copy 2016 Oracle andor its affiliates All rights reserved
1 Engage Plan for
adoption understand KPIrsquos
Value Realization ndash Quarterly Business Review
3 REVIEW
4 IMPROVE
QBR Process Flow
3 Review Executive meeting to
understand ldquoas-isrdquo situation Develop strategic adoption plan aligned with business requirements
4 Improve FUP Implementation project plan
1 ENGAGE
2 Evaluate Initial diagnostic activities for
specific KPIrsquos
QUARTERLY BUSINESS REVIEW
2 EVALUATE
Designed for key- and end-business users
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Establish Governance and Communication
Plan
bull Define Responsibilities
bull Establish formal communication paths
bull Foster Teambuilding
Adopt Modern Best Practices
bull Achieve consistently superior performance
bull Find new ways to support innovation and business growth
Ensure Continuous Learning
bull Self-motivated and voluntary
bull Create ldquoChampionsrdquo
Understand Data Security
bull Consider Risk Mitigation
bull Proof of capabilities
bull Breadth of experience
Main recommendations for adopting Cloud Solutions
47
Copyright copy 2016 Oracle andor its affiliates All rights reserved 52
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Cloud Portals
Cloud Customer Portal
bull Manage your cloud services ndash uptime service levels usage statistics
Cloud Service Notification Portal
bull View service notifications such as outage notifications related to monthly updates
bull Create additional users for receiving notifications
62
Copyright copy 2016 Oracle andor its affiliates All rights reserved 74
75
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Safe Harbor Statement
The following is intended to outline our general product direction It is intended for information purposes only and may not be incorporated into any contract It is not a commitment to deliver any material code or functionality and should not be relied upon in making purchasing decisions The development release and timing of any features or functionality described for Oraclersquos products remains at the sole discretion of Oracle
3
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Agenda
Panelist Introductions
Get Started
Panelist QampA
More Resources
1
2
3
4
4
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Session Speakers
Panelists
ndash Joel Alvarado Cloud Customer Success Specialist Oracle Global Customer Programs
ndash Abimani Peiris Principal Technical Support Engineer Oracle Support
ndash Lakshmi Rajamohan Principal Product Strategy Manager Oracle Product Development
Moderator
ndash Barry Greenhut Director Product Strategy Oracle Product Development
5
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Agenda
Panelist Introductions
Get Started
Context
Panelist QampA
More Resources
1
2
3
4
9
Copyright copy 2016 Oracle andor its affiliates All rights reserved Copyright copy 2016 Oracle andor its affiliates All rights reserved |
Financial Reporting Compliance Cloud Service Streamline Internal Controls Processes
Complete Assessments
Remediate amp Certify Controls
Document Risks amp Controls Matrix
Define amp Review Audit Test Plans
Enforce Manual Controls
10
Copyright copy 2016 Oracle andor its affiliates All rights reserved Copyright copy 2016 Oracle andor its affiliates All rights reserved |
Advanced Financial Controls Cloud Service Protect Against Fraud Error and Policy Violations
Manage Exceptions
Continuous Monitoring
Configure Best Practice Controls
Author New Audit Rules amp Algorithms
11
Link Results to Business Risks Link Results to Business Risks
Stop High Risk Transactions Identical Expenses Split Purchase Orders Duplicate Invoices Unusual Invoice Amt Unauthorized Spend Blocked Suppliers User Creates Supplier amp
Pays invoice
Copyright copy 2016 Oracle andor its affiliates All rights reserved Copyright copy 2016 Oracle andor its affiliates All rights reserved |
Advanced Access Controls Cloud Service Restrict Unauthorized Access amp Automate SoD Analysis
Manage Exceptions amp Simulate Changes
Link Results to Business Risks
Automate User Security Analysis
Deploy Pre-Built SoD Controls
Author New Access Rules amp Policies
12
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Risk Cloud Sessions ndash Recap
13
bull Risk Cloud Strategy
bull Introductions to each cloud service
bull Best Practice for Financial Reporting Compliance Advanced Financial Controls
bull Get Started with Risk Cloud
Arturo Martiacutenez del
Campo Saucedo
Corporate Chief Financial Officer
Grupo Posadas SAB de CV
LEADERSHIP IN FINANCE
LATIN AMERICA - CLOUD
2016
Best Practice Adopter
First Adopter of Risk Cloud
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Agenda
Panelist Introductions
Get Started
Step-by-Step
Panelist QampA
More Resources
1
2
3
4
15
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
16
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed
in Get Started
Implement Oracle Best Practice Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
17
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed
in Get Started
Implement Oracle Best Practice Process
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Oracle Support Note
Risk Cloud Landing Page 21168662
Get Started with your Implementation 21205571
18
Take the shortest route to success with this must-have advice
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
19
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed
in Get Started
Implement Oracle Best Practice Process
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Oraclersquos Best Practice Processes amp Solutions
Best Practice Processes
ndash Goals bull Automate and streamline internal control processes
bull Find and remediate fraud error and policy violations in Financials Cloud
ndash Method
bull Use Financial Reporting Compliance to document risks and controls manage assessments and generate certification documentation
bull Use Advanced Financial Controls to detect unusual transactions and manage remediation
ndash Context
bull Needed by Financials Cloud subscribers
bull Foundation for all other advanced control activities
Best Practice Solutions
ndash Prescribes steps to configure and use Risk Cloud services
ndash Basis of Oracle University and partner training courses
Benefits
ndash Fastest implementation and go-live
ndash Maximum ROI
ndash Minimum project risk and effort
ndash Minimum ongoing cost of operation
20
Based on our experiences with customers over the past decade and collaborations with audit and compliance experts
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Best Practice Process Financial Reporting Compliance
21
All subscribers start by automating this process
Document Risks amp Controls
Assess Control Effectiveness
Address Issues
Publish Certification
Keep risk-control matrix up to date and complete
Perform assessments periodically and on demand
View effectiveness documentation in real-time
Keep control designs and assessment plans up to date
Review and remediate issues identified by assessments
Reassess to verify effectiveness
Report assessment results to managers auditors
Review Best Practice for Financial Reporting Compliance for details
Copyright copy 2016 Oracle andor its affiliates All rights reserved 22
Best Practice Process Advanced Financial Controls
Identify Unwanted
Transactions
Deploy Controls
Address Issues
Report Results
22
Create Models and assess results
Remediate unwanted transactions where feasible
Convert Models to Controls
Run Control Analysis periodically
Manage incidents - options
Remediate transactions
Adjust ERP configuration
Add compensating access controls
Report incident management results to
managers auditors
All subscribers start by automating this process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
23
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed
in Get Started
Implement Oracle Best Practice Process
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved | Copyright copy 2016 Oracle andor its affiliates All rights reserved |
Go-To Partners
Success requires experience and expertise
ndash get both from our Go-To Partners
bull Guide process owners amp participants
through adoption of Best Practice Processes
bull Configure software for effective long-term
success Minimum cost of operation
Maximum flexibility to adapt to change
To learn more and get connected contact
your Oracle Success Manager
24
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
25
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed in Get
Started
Implement Oracle Best Practice Process
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Training and Guidance
bull Oracle University 1 Risk Cloud Training
bull Oracle Cloud Applications Security Overview
bull Related Oracle Financials Cloud Implementation I Implementation II
2 Other Prerequisite Training
bull Datasheets Release Readiness Demos and Videos
bull ERP Cloud Welcome Videos Oracle ERP Cloud Operations ndash Get Familiarized With Your Service
3 Additional Guidance
26
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
27
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed
in Get Started
Implement Oracle Best Practice Process
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Best Practice Solution Financial Reporting Compliance
1 Gather configuration
data
2 Perform Initial Setup and
Configuration
3 Prepare and Import data
4 Configure FRC roles and users
5 Add riskscontrols to
the object library
6 ReviewApprove risks and controls
7 Creates assessment
templates and plans Initiates
assessments
8 Assess controls
9 Create and address issues
identified during assessment
10 Reassess controls
11 Review assessment result
reports
28
Admin
Reviewer
Risk amp Control Owner
Assessor
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Best Practice Solution Advanced Financial Controls
29
Admin
Internal Auditor
Business Analyst
Process Owner
1 Gather configuration
data
2 Configure AFC (general roles
users)
3 Import Pre-built Models
4 Test amp Refine
Models
5 Review Results amp
Remediate
6 Define Advanced Controls
7 Schedule Sync amp Control Analysis
8 Review Incidents amp Remediate
9 Review Incident Reports
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Implementation Considerations
30
Implementation Planning
bull Include Partner and Success Manager in your project team
bull Include your users during planning
bull Plan for design validation
bull Train your users
bull Plan for cloud operations
Go-Live Planning
bull Plan well in advance
bull Make go-live resources available
bull Plan go-live after training is completed
bull Service Administrator has completed necessary tasks
bull Understand Oraclersquos support resources
Sustaining and Growing
bull Make post go-live resources available
bull Plan for changing business needs
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Implementation and Go-Live Planning Assets
Get Started Plan Your Solution
Use the Getting Started Checklist
Use the Go-Live Checklist
31
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Your Path to Success Take the shortest and most cost-effective path to success
1 Get Started Learn how to plan and adopt then sustain through growth and change Watch this brief video | Explore the details
2 Team With a Go-To Partner Success requires experience and expertise - get both from our Go-To Partners To get connected contact your Oracle Customer Success Manager (Need a Success Manager Contact your Oracle Applications Sales Manager)
3 Implement Our Best Practice Process This business process and automation is the foundation of each implementation Watch this brief video | Explore the details
Once you have an implementation plan request a plan review from your Oracle Success Manager (available for a limited time)
32
Learn more in Customer Connect
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Agenda
Panelist Introductions
Get Started
Panelist QampA Joel Alvarado Oracle Global Customer Programs
Abimani Peiris Oracle Support
Lakshmi Rajamohan Oracle Product Development
More Resources
1
2
3
4
33
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Agenda
Panelist Introductions
Get Started
Panelist QampA
More Resources
1
2
3
4
35
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Next Steps Take the shortest and most cost-effective path to success
1 Get Started Learn how to plan and adopt then sustain through growth and change Watch this brief video | Explore the details
2 Team With a Go-To Partner Success requires experience and expertise - get both from our Go-To Partners To get connected contact your Oracle Customer Success Manager (Need a Success Manager Contact your Oracle Applications Sales Manager)
3 Implement Our Best Practice Process This business process and automation is the foundation of each implementation Watch this brief video | Explore the details
Once you have an implementation plan request a plan review from your Oracle Success Manager (available for a limited time)
36
Learn more in Customer Connect
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Customer Connect
bull Learn how to get started with Risk Cloud
bull Get product news
bull Share ideas and ask questions about why when and how to use Risk Cloud
bull and more
37
httpsappsconnectoraclecomresources081926cc0a
Copyright copy 2016 Oracle andor its affiliates All rights reserved 38 38
Join our LinkedIn Group For the latest Updates and Presentations
Copyright copy 2016 Oracle andor its affiliates All rights reserved
For subscribers and partners
To Learn More
Cloud Portal Release Readiness User Documentation Modern Best Practice
Oracle University Success Managers Get Started Customer Connect
39
Copyright copy 2016 Oracle andor its affiliates All rights reserved
CSM ndash Customer Success Management
43
bullAdvocate bullEducate bullEvaluate bullEnable
Evolve
Copyright copy 2016 Oracle andor its affiliates All rights reserved
1 Engage Plan for
adoption understand KPIrsquos
Value Realization ndash Quarterly Business Review
3 REVIEW
4 IMPROVE
QBR Process Flow
3 Review Executive meeting to
understand ldquoas-isrdquo situation Develop strategic adoption plan aligned with business requirements
4 Improve FUP Implementation project plan
1 ENGAGE
2 Evaluate Initial diagnostic activities for
specific KPIrsquos
QUARTERLY BUSINESS REVIEW
2 EVALUATE
Designed for key- and end-business users
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Establish Governance and Communication
Plan
bull Define Responsibilities
bull Establish formal communication paths
bull Foster Teambuilding
Adopt Modern Best Practices
bull Achieve consistently superior performance
bull Find new ways to support innovation and business growth
Ensure Continuous Learning
bull Self-motivated and voluntary
bull Create ldquoChampionsrdquo
Understand Data Security
bull Consider Risk Mitigation
bull Proof of capabilities
bull Breadth of experience
Main recommendations for adopting Cloud Solutions
47
Copyright copy 2016 Oracle andor its affiliates All rights reserved 52
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Cloud Portals
Cloud Customer Portal
bull Manage your cloud services ndash uptime service levels usage statistics
Cloud Service Notification Portal
bull View service notifications such as outage notifications related to monthly updates
bull Create additional users for receiving notifications
62
Copyright copy 2016 Oracle andor its affiliates All rights reserved 74
75
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Agenda
Panelist Introductions
Get Started
Panelist QampA
More Resources
1
2
3
4
4
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Session Speakers
Panelists
ndash Joel Alvarado Cloud Customer Success Specialist Oracle Global Customer Programs
ndash Abimani Peiris Principal Technical Support Engineer Oracle Support
ndash Lakshmi Rajamohan Principal Product Strategy Manager Oracle Product Development
Moderator
ndash Barry Greenhut Director Product Strategy Oracle Product Development
5
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Agenda
Panelist Introductions
Get Started
Context
Panelist QampA
More Resources
1
2
3
4
9
Copyright copy 2016 Oracle andor its affiliates All rights reserved Copyright copy 2016 Oracle andor its affiliates All rights reserved |
Financial Reporting Compliance Cloud Service Streamline Internal Controls Processes
Complete Assessments
Remediate amp Certify Controls
Document Risks amp Controls Matrix
Define amp Review Audit Test Plans
Enforce Manual Controls
10
Copyright copy 2016 Oracle andor its affiliates All rights reserved Copyright copy 2016 Oracle andor its affiliates All rights reserved |
Advanced Financial Controls Cloud Service Protect Against Fraud Error and Policy Violations
Manage Exceptions
Continuous Monitoring
Configure Best Practice Controls
Author New Audit Rules amp Algorithms
11
Link Results to Business Risks Link Results to Business Risks
Stop High Risk Transactions Identical Expenses Split Purchase Orders Duplicate Invoices Unusual Invoice Amt Unauthorized Spend Blocked Suppliers User Creates Supplier amp
Pays invoice
Copyright copy 2016 Oracle andor its affiliates All rights reserved Copyright copy 2016 Oracle andor its affiliates All rights reserved |
Advanced Access Controls Cloud Service Restrict Unauthorized Access amp Automate SoD Analysis
Manage Exceptions amp Simulate Changes
Link Results to Business Risks
Automate User Security Analysis
Deploy Pre-Built SoD Controls
Author New Access Rules amp Policies
12
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Risk Cloud Sessions ndash Recap
13
bull Risk Cloud Strategy
bull Introductions to each cloud service
bull Best Practice for Financial Reporting Compliance Advanced Financial Controls
bull Get Started with Risk Cloud
Arturo Martiacutenez del
Campo Saucedo
Corporate Chief Financial Officer
Grupo Posadas SAB de CV
LEADERSHIP IN FINANCE
LATIN AMERICA - CLOUD
2016
Best Practice Adopter
First Adopter of Risk Cloud
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Agenda
Panelist Introductions
Get Started
Step-by-Step
Panelist QampA
More Resources
1
2
3
4
15
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
16
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed
in Get Started
Implement Oracle Best Practice Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
17
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed
in Get Started
Implement Oracle Best Practice Process
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Oracle Support Note
Risk Cloud Landing Page 21168662
Get Started with your Implementation 21205571
18
Take the shortest route to success with this must-have advice
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
19
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed
in Get Started
Implement Oracle Best Practice Process
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Oraclersquos Best Practice Processes amp Solutions
Best Practice Processes
ndash Goals bull Automate and streamline internal control processes
bull Find and remediate fraud error and policy violations in Financials Cloud
ndash Method
bull Use Financial Reporting Compliance to document risks and controls manage assessments and generate certification documentation
bull Use Advanced Financial Controls to detect unusual transactions and manage remediation
ndash Context
bull Needed by Financials Cloud subscribers
bull Foundation for all other advanced control activities
Best Practice Solutions
ndash Prescribes steps to configure and use Risk Cloud services
ndash Basis of Oracle University and partner training courses
Benefits
ndash Fastest implementation and go-live
ndash Maximum ROI
ndash Minimum project risk and effort
ndash Minimum ongoing cost of operation
20
Based on our experiences with customers over the past decade and collaborations with audit and compliance experts
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Best Practice Process Financial Reporting Compliance
21
All subscribers start by automating this process
Document Risks amp Controls
Assess Control Effectiveness
Address Issues
Publish Certification
Keep risk-control matrix up to date and complete
Perform assessments periodically and on demand
View effectiveness documentation in real-time
Keep control designs and assessment plans up to date
Review and remediate issues identified by assessments
Reassess to verify effectiveness
Report assessment results to managers auditors
Review Best Practice for Financial Reporting Compliance for details
Copyright copy 2016 Oracle andor its affiliates All rights reserved 22
Best Practice Process Advanced Financial Controls
Identify Unwanted
Transactions
Deploy Controls
Address Issues
Report Results
22
Create Models and assess results
Remediate unwanted transactions where feasible
Convert Models to Controls
Run Control Analysis periodically
Manage incidents - options
Remediate transactions
Adjust ERP configuration
Add compensating access controls
Report incident management results to
managers auditors
All subscribers start by automating this process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
23
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed
in Get Started
Implement Oracle Best Practice Process
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved | Copyright copy 2016 Oracle andor its affiliates All rights reserved |
Go-To Partners
Success requires experience and expertise
ndash get both from our Go-To Partners
bull Guide process owners amp participants
through adoption of Best Practice Processes
bull Configure software for effective long-term
success Minimum cost of operation
Maximum flexibility to adapt to change
To learn more and get connected contact
your Oracle Success Manager
24
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
25
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed in Get
Started
Implement Oracle Best Practice Process
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Training and Guidance
bull Oracle University 1 Risk Cloud Training
bull Oracle Cloud Applications Security Overview
bull Related Oracle Financials Cloud Implementation I Implementation II
2 Other Prerequisite Training
bull Datasheets Release Readiness Demos and Videos
bull ERP Cloud Welcome Videos Oracle ERP Cloud Operations ndash Get Familiarized With Your Service
3 Additional Guidance
26
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
27
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed
in Get Started
Implement Oracle Best Practice Process
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Best Practice Solution Financial Reporting Compliance
1 Gather configuration
data
2 Perform Initial Setup and
Configuration
3 Prepare and Import data
4 Configure FRC roles and users
5 Add riskscontrols to
the object library
6 ReviewApprove risks and controls
7 Creates assessment
templates and plans Initiates
assessments
8 Assess controls
9 Create and address issues
identified during assessment
10 Reassess controls
11 Review assessment result
reports
28
Admin
Reviewer
Risk amp Control Owner
Assessor
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Best Practice Solution Advanced Financial Controls
29
Admin
Internal Auditor
Business Analyst
Process Owner
1 Gather configuration
data
2 Configure AFC (general roles
users)
3 Import Pre-built Models
4 Test amp Refine
Models
5 Review Results amp
Remediate
6 Define Advanced Controls
7 Schedule Sync amp Control Analysis
8 Review Incidents amp Remediate
9 Review Incident Reports
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Implementation Considerations
30
Implementation Planning
bull Include Partner and Success Manager in your project team
bull Include your users during planning
bull Plan for design validation
bull Train your users
bull Plan for cloud operations
Go-Live Planning
bull Plan well in advance
bull Make go-live resources available
bull Plan go-live after training is completed
bull Service Administrator has completed necessary tasks
bull Understand Oraclersquos support resources
Sustaining and Growing
bull Make post go-live resources available
bull Plan for changing business needs
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Implementation and Go-Live Planning Assets
Get Started Plan Your Solution
Use the Getting Started Checklist
Use the Go-Live Checklist
31
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Your Path to Success Take the shortest and most cost-effective path to success
1 Get Started Learn how to plan and adopt then sustain through growth and change Watch this brief video | Explore the details
2 Team With a Go-To Partner Success requires experience and expertise - get both from our Go-To Partners To get connected contact your Oracle Customer Success Manager (Need a Success Manager Contact your Oracle Applications Sales Manager)
3 Implement Our Best Practice Process This business process and automation is the foundation of each implementation Watch this brief video | Explore the details
Once you have an implementation plan request a plan review from your Oracle Success Manager (available for a limited time)
32
Learn more in Customer Connect
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Agenda
Panelist Introductions
Get Started
Panelist QampA Joel Alvarado Oracle Global Customer Programs
Abimani Peiris Oracle Support
Lakshmi Rajamohan Oracle Product Development
More Resources
1
2
3
4
33
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Agenda
Panelist Introductions
Get Started
Panelist QampA
More Resources
1
2
3
4
35
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Next Steps Take the shortest and most cost-effective path to success
1 Get Started Learn how to plan and adopt then sustain through growth and change Watch this brief video | Explore the details
2 Team With a Go-To Partner Success requires experience and expertise - get both from our Go-To Partners To get connected contact your Oracle Customer Success Manager (Need a Success Manager Contact your Oracle Applications Sales Manager)
3 Implement Our Best Practice Process This business process and automation is the foundation of each implementation Watch this brief video | Explore the details
Once you have an implementation plan request a plan review from your Oracle Success Manager (available for a limited time)
36
Learn more in Customer Connect
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Customer Connect
bull Learn how to get started with Risk Cloud
bull Get product news
bull Share ideas and ask questions about why when and how to use Risk Cloud
bull and more
37
httpsappsconnectoraclecomresources081926cc0a
Copyright copy 2016 Oracle andor its affiliates All rights reserved 38 38
Join our LinkedIn Group For the latest Updates and Presentations
Copyright copy 2016 Oracle andor its affiliates All rights reserved
For subscribers and partners
To Learn More
Cloud Portal Release Readiness User Documentation Modern Best Practice
Oracle University Success Managers Get Started Customer Connect
39
Copyright copy 2016 Oracle andor its affiliates All rights reserved
CSM ndash Customer Success Management
43
bullAdvocate bullEducate bullEvaluate bullEnable
Evolve
Copyright copy 2016 Oracle andor its affiliates All rights reserved
1 Engage Plan for
adoption understand KPIrsquos
Value Realization ndash Quarterly Business Review
3 REVIEW
4 IMPROVE
QBR Process Flow
3 Review Executive meeting to
understand ldquoas-isrdquo situation Develop strategic adoption plan aligned with business requirements
4 Improve FUP Implementation project plan
1 ENGAGE
2 Evaluate Initial diagnostic activities for
specific KPIrsquos
QUARTERLY BUSINESS REVIEW
2 EVALUATE
Designed for key- and end-business users
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Establish Governance and Communication
Plan
bull Define Responsibilities
bull Establish formal communication paths
bull Foster Teambuilding
Adopt Modern Best Practices
bull Achieve consistently superior performance
bull Find new ways to support innovation and business growth
Ensure Continuous Learning
bull Self-motivated and voluntary
bull Create ldquoChampionsrdquo
Understand Data Security
bull Consider Risk Mitigation
bull Proof of capabilities
bull Breadth of experience
Main recommendations for adopting Cloud Solutions
47
Copyright copy 2016 Oracle andor its affiliates All rights reserved 52
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Cloud Portals
Cloud Customer Portal
bull Manage your cloud services ndash uptime service levels usage statistics
Cloud Service Notification Portal
bull View service notifications such as outage notifications related to monthly updates
bull Create additional users for receiving notifications
62
Copyright copy 2016 Oracle andor its affiliates All rights reserved 74
75
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Session Speakers
Panelists
ndash Joel Alvarado Cloud Customer Success Specialist Oracle Global Customer Programs
ndash Abimani Peiris Principal Technical Support Engineer Oracle Support
ndash Lakshmi Rajamohan Principal Product Strategy Manager Oracle Product Development
Moderator
ndash Barry Greenhut Director Product Strategy Oracle Product Development
5
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Agenda
Panelist Introductions
Get Started
Context
Panelist QampA
More Resources
1
2
3
4
9
Copyright copy 2016 Oracle andor its affiliates All rights reserved Copyright copy 2016 Oracle andor its affiliates All rights reserved |
Financial Reporting Compliance Cloud Service Streamline Internal Controls Processes
Complete Assessments
Remediate amp Certify Controls
Document Risks amp Controls Matrix
Define amp Review Audit Test Plans
Enforce Manual Controls
10
Copyright copy 2016 Oracle andor its affiliates All rights reserved Copyright copy 2016 Oracle andor its affiliates All rights reserved |
Advanced Financial Controls Cloud Service Protect Against Fraud Error and Policy Violations
Manage Exceptions
Continuous Monitoring
Configure Best Practice Controls
Author New Audit Rules amp Algorithms
11
Link Results to Business Risks Link Results to Business Risks
Stop High Risk Transactions Identical Expenses Split Purchase Orders Duplicate Invoices Unusual Invoice Amt Unauthorized Spend Blocked Suppliers User Creates Supplier amp
Pays invoice
Copyright copy 2016 Oracle andor its affiliates All rights reserved Copyright copy 2016 Oracle andor its affiliates All rights reserved |
Advanced Access Controls Cloud Service Restrict Unauthorized Access amp Automate SoD Analysis
Manage Exceptions amp Simulate Changes
Link Results to Business Risks
Automate User Security Analysis
Deploy Pre-Built SoD Controls
Author New Access Rules amp Policies
12
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Risk Cloud Sessions ndash Recap
13
bull Risk Cloud Strategy
bull Introductions to each cloud service
bull Best Practice for Financial Reporting Compliance Advanced Financial Controls
bull Get Started with Risk Cloud
Arturo Martiacutenez del
Campo Saucedo
Corporate Chief Financial Officer
Grupo Posadas SAB de CV
LEADERSHIP IN FINANCE
LATIN AMERICA - CLOUD
2016
Best Practice Adopter
First Adopter of Risk Cloud
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Agenda
Panelist Introductions
Get Started
Step-by-Step
Panelist QampA
More Resources
1
2
3
4
15
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
16
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed
in Get Started
Implement Oracle Best Practice Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
17
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed
in Get Started
Implement Oracle Best Practice Process
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Oracle Support Note
Risk Cloud Landing Page 21168662
Get Started with your Implementation 21205571
18
Take the shortest route to success with this must-have advice
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
19
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed
in Get Started
Implement Oracle Best Practice Process
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Oraclersquos Best Practice Processes amp Solutions
Best Practice Processes
ndash Goals bull Automate and streamline internal control processes
bull Find and remediate fraud error and policy violations in Financials Cloud
ndash Method
bull Use Financial Reporting Compliance to document risks and controls manage assessments and generate certification documentation
bull Use Advanced Financial Controls to detect unusual transactions and manage remediation
ndash Context
bull Needed by Financials Cloud subscribers
bull Foundation for all other advanced control activities
Best Practice Solutions
ndash Prescribes steps to configure and use Risk Cloud services
ndash Basis of Oracle University and partner training courses
Benefits
ndash Fastest implementation and go-live
ndash Maximum ROI
ndash Minimum project risk and effort
ndash Minimum ongoing cost of operation
20
Based on our experiences with customers over the past decade and collaborations with audit and compliance experts
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Best Practice Process Financial Reporting Compliance
21
All subscribers start by automating this process
Document Risks amp Controls
Assess Control Effectiveness
Address Issues
Publish Certification
Keep risk-control matrix up to date and complete
Perform assessments periodically and on demand
View effectiveness documentation in real-time
Keep control designs and assessment plans up to date
Review and remediate issues identified by assessments
Reassess to verify effectiveness
Report assessment results to managers auditors
Review Best Practice for Financial Reporting Compliance for details
Copyright copy 2016 Oracle andor its affiliates All rights reserved 22
Best Practice Process Advanced Financial Controls
Identify Unwanted
Transactions
Deploy Controls
Address Issues
Report Results
22
Create Models and assess results
Remediate unwanted transactions where feasible
Convert Models to Controls
Run Control Analysis periodically
Manage incidents - options
Remediate transactions
Adjust ERP configuration
Add compensating access controls
Report incident management results to
managers auditors
All subscribers start by automating this process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
23
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed
in Get Started
Implement Oracle Best Practice Process
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved | Copyright copy 2016 Oracle andor its affiliates All rights reserved |
Go-To Partners
Success requires experience and expertise
ndash get both from our Go-To Partners
bull Guide process owners amp participants
through adoption of Best Practice Processes
bull Configure software for effective long-term
success Minimum cost of operation
Maximum flexibility to adapt to change
To learn more and get connected contact
your Oracle Success Manager
24
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
25
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed in Get
Started
Implement Oracle Best Practice Process
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Training and Guidance
bull Oracle University 1 Risk Cloud Training
bull Oracle Cloud Applications Security Overview
bull Related Oracle Financials Cloud Implementation I Implementation II
2 Other Prerequisite Training
bull Datasheets Release Readiness Demos and Videos
bull ERP Cloud Welcome Videos Oracle ERP Cloud Operations ndash Get Familiarized With Your Service
3 Additional Guidance
26
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
27
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed
in Get Started
Implement Oracle Best Practice Process
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Best Practice Solution Financial Reporting Compliance
1 Gather configuration
data
2 Perform Initial Setup and
Configuration
3 Prepare and Import data
4 Configure FRC roles and users
5 Add riskscontrols to
the object library
6 ReviewApprove risks and controls
7 Creates assessment
templates and plans Initiates
assessments
8 Assess controls
9 Create and address issues
identified during assessment
10 Reassess controls
11 Review assessment result
reports
28
Admin
Reviewer
Risk amp Control Owner
Assessor
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Best Practice Solution Advanced Financial Controls
29
Admin
Internal Auditor
Business Analyst
Process Owner
1 Gather configuration
data
2 Configure AFC (general roles
users)
3 Import Pre-built Models
4 Test amp Refine
Models
5 Review Results amp
Remediate
6 Define Advanced Controls
7 Schedule Sync amp Control Analysis
8 Review Incidents amp Remediate
9 Review Incident Reports
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Implementation Considerations
30
Implementation Planning
bull Include Partner and Success Manager in your project team
bull Include your users during planning
bull Plan for design validation
bull Train your users
bull Plan for cloud operations
Go-Live Planning
bull Plan well in advance
bull Make go-live resources available
bull Plan go-live after training is completed
bull Service Administrator has completed necessary tasks
bull Understand Oraclersquos support resources
Sustaining and Growing
bull Make post go-live resources available
bull Plan for changing business needs
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Implementation and Go-Live Planning Assets
Get Started Plan Your Solution
Use the Getting Started Checklist
Use the Go-Live Checklist
31
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Your Path to Success Take the shortest and most cost-effective path to success
1 Get Started Learn how to plan and adopt then sustain through growth and change Watch this brief video | Explore the details
2 Team With a Go-To Partner Success requires experience and expertise - get both from our Go-To Partners To get connected contact your Oracle Customer Success Manager (Need a Success Manager Contact your Oracle Applications Sales Manager)
3 Implement Our Best Practice Process This business process and automation is the foundation of each implementation Watch this brief video | Explore the details
Once you have an implementation plan request a plan review from your Oracle Success Manager (available for a limited time)
32
Learn more in Customer Connect
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Agenda
Panelist Introductions
Get Started
Panelist QampA Joel Alvarado Oracle Global Customer Programs
Abimani Peiris Oracle Support
Lakshmi Rajamohan Oracle Product Development
More Resources
1
2
3
4
33
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Agenda
Panelist Introductions
Get Started
Panelist QampA
More Resources
1
2
3
4
35
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Next Steps Take the shortest and most cost-effective path to success
1 Get Started Learn how to plan and adopt then sustain through growth and change Watch this brief video | Explore the details
2 Team With a Go-To Partner Success requires experience and expertise - get both from our Go-To Partners To get connected contact your Oracle Customer Success Manager (Need a Success Manager Contact your Oracle Applications Sales Manager)
3 Implement Our Best Practice Process This business process and automation is the foundation of each implementation Watch this brief video | Explore the details
Once you have an implementation plan request a plan review from your Oracle Success Manager (available for a limited time)
36
Learn more in Customer Connect
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Customer Connect
bull Learn how to get started with Risk Cloud
bull Get product news
bull Share ideas and ask questions about why when and how to use Risk Cloud
bull and more
37
httpsappsconnectoraclecomresources081926cc0a
Copyright copy 2016 Oracle andor its affiliates All rights reserved 38 38
Join our LinkedIn Group For the latest Updates and Presentations
Copyright copy 2016 Oracle andor its affiliates All rights reserved
For subscribers and partners
To Learn More
Cloud Portal Release Readiness User Documentation Modern Best Practice
Oracle University Success Managers Get Started Customer Connect
39
Copyright copy 2016 Oracle andor its affiliates All rights reserved
CSM ndash Customer Success Management
43
bullAdvocate bullEducate bullEvaluate bullEnable
Evolve
Copyright copy 2016 Oracle andor its affiliates All rights reserved
1 Engage Plan for
adoption understand KPIrsquos
Value Realization ndash Quarterly Business Review
3 REVIEW
4 IMPROVE
QBR Process Flow
3 Review Executive meeting to
understand ldquoas-isrdquo situation Develop strategic adoption plan aligned with business requirements
4 Improve FUP Implementation project plan
1 ENGAGE
2 Evaluate Initial diagnostic activities for
specific KPIrsquos
QUARTERLY BUSINESS REVIEW
2 EVALUATE
Designed for key- and end-business users
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Establish Governance and Communication
Plan
bull Define Responsibilities
bull Establish formal communication paths
bull Foster Teambuilding
Adopt Modern Best Practices
bull Achieve consistently superior performance
bull Find new ways to support innovation and business growth
Ensure Continuous Learning
bull Self-motivated and voluntary
bull Create ldquoChampionsrdquo
Understand Data Security
bull Consider Risk Mitigation
bull Proof of capabilities
bull Breadth of experience
Main recommendations for adopting Cloud Solutions
47
Copyright copy 2016 Oracle andor its affiliates All rights reserved 52
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Cloud Portals
Cloud Customer Portal
bull Manage your cloud services ndash uptime service levels usage statistics
Cloud Service Notification Portal
bull View service notifications such as outage notifications related to monthly updates
bull Create additional users for receiving notifications
62
Copyright copy 2016 Oracle andor its affiliates All rights reserved 74
75
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Agenda
Panelist Introductions
Get Started
Context
Panelist QampA
More Resources
1
2
3
4
9
Copyright copy 2016 Oracle andor its affiliates All rights reserved Copyright copy 2016 Oracle andor its affiliates All rights reserved |
Financial Reporting Compliance Cloud Service Streamline Internal Controls Processes
Complete Assessments
Remediate amp Certify Controls
Document Risks amp Controls Matrix
Define amp Review Audit Test Plans
Enforce Manual Controls
10
Copyright copy 2016 Oracle andor its affiliates All rights reserved Copyright copy 2016 Oracle andor its affiliates All rights reserved |
Advanced Financial Controls Cloud Service Protect Against Fraud Error and Policy Violations
Manage Exceptions
Continuous Monitoring
Configure Best Practice Controls
Author New Audit Rules amp Algorithms
11
Link Results to Business Risks Link Results to Business Risks
Stop High Risk Transactions Identical Expenses Split Purchase Orders Duplicate Invoices Unusual Invoice Amt Unauthorized Spend Blocked Suppliers User Creates Supplier amp
Pays invoice
Copyright copy 2016 Oracle andor its affiliates All rights reserved Copyright copy 2016 Oracle andor its affiliates All rights reserved |
Advanced Access Controls Cloud Service Restrict Unauthorized Access amp Automate SoD Analysis
Manage Exceptions amp Simulate Changes
Link Results to Business Risks
Automate User Security Analysis
Deploy Pre-Built SoD Controls
Author New Access Rules amp Policies
12
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Risk Cloud Sessions ndash Recap
13
bull Risk Cloud Strategy
bull Introductions to each cloud service
bull Best Practice for Financial Reporting Compliance Advanced Financial Controls
bull Get Started with Risk Cloud
Arturo Martiacutenez del
Campo Saucedo
Corporate Chief Financial Officer
Grupo Posadas SAB de CV
LEADERSHIP IN FINANCE
LATIN AMERICA - CLOUD
2016
Best Practice Adopter
First Adopter of Risk Cloud
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Agenda
Panelist Introductions
Get Started
Step-by-Step
Panelist QampA
More Resources
1
2
3
4
15
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
16
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed
in Get Started
Implement Oracle Best Practice Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
17
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed
in Get Started
Implement Oracle Best Practice Process
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Oracle Support Note
Risk Cloud Landing Page 21168662
Get Started with your Implementation 21205571
18
Take the shortest route to success with this must-have advice
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
19
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed
in Get Started
Implement Oracle Best Practice Process
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Oraclersquos Best Practice Processes amp Solutions
Best Practice Processes
ndash Goals bull Automate and streamline internal control processes
bull Find and remediate fraud error and policy violations in Financials Cloud
ndash Method
bull Use Financial Reporting Compliance to document risks and controls manage assessments and generate certification documentation
bull Use Advanced Financial Controls to detect unusual transactions and manage remediation
ndash Context
bull Needed by Financials Cloud subscribers
bull Foundation for all other advanced control activities
Best Practice Solutions
ndash Prescribes steps to configure and use Risk Cloud services
ndash Basis of Oracle University and partner training courses
Benefits
ndash Fastest implementation and go-live
ndash Maximum ROI
ndash Minimum project risk and effort
ndash Minimum ongoing cost of operation
20
Based on our experiences with customers over the past decade and collaborations with audit and compliance experts
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Best Practice Process Financial Reporting Compliance
21
All subscribers start by automating this process
Document Risks amp Controls
Assess Control Effectiveness
Address Issues
Publish Certification
Keep risk-control matrix up to date and complete
Perform assessments periodically and on demand
View effectiveness documentation in real-time
Keep control designs and assessment plans up to date
Review and remediate issues identified by assessments
Reassess to verify effectiveness
Report assessment results to managers auditors
Review Best Practice for Financial Reporting Compliance for details
Copyright copy 2016 Oracle andor its affiliates All rights reserved 22
Best Practice Process Advanced Financial Controls
Identify Unwanted
Transactions
Deploy Controls
Address Issues
Report Results
22
Create Models and assess results
Remediate unwanted transactions where feasible
Convert Models to Controls
Run Control Analysis periodically
Manage incidents - options
Remediate transactions
Adjust ERP configuration
Add compensating access controls
Report incident management results to
managers auditors
All subscribers start by automating this process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
23
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed
in Get Started
Implement Oracle Best Practice Process
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved | Copyright copy 2016 Oracle andor its affiliates All rights reserved |
Go-To Partners
Success requires experience and expertise
ndash get both from our Go-To Partners
bull Guide process owners amp participants
through adoption of Best Practice Processes
bull Configure software for effective long-term
success Minimum cost of operation
Maximum flexibility to adapt to change
To learn more and get connected contact
your Oracle Success Manager
24
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
25
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed in Get
Started
Implement Oracle Best Practice Process
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Training and Guidance
bull Oracle University 1 Risk Cloud Training
bull Oracle Cloud Applications Security Overview
bull Related Oracle Financials Cloud Implementation I Implementation II
2 Other Prerequisite Training
bull Datasheets Release Readiness Demos and Videos
bull ERP Cloud Welcome Videos Oracle ERP Cloud Operations ndash Get Familiarized With Your Service
3 Additional Guidance
26
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
27
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed
in Get Started
Implement Oracle Best Practice Process
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Best Practice Solution Financial Reporting Compliance
1 Gather configuration
data
2 Perform Initial Setup and
Configuration
3 Prepare and Import data
4 Configure FRC roles and users
5 Add riskscontrols to
the object library
6 ReviewApprove risks and controls
7 Creates assessment
templates and plans Initiates
assessments
8 Assess controls
9 Create and address issues
identified during assessment
10 Reassess controls
11 Review assessment result
reports
28
Admin
Reviewer
Risk amp Control Owner
Assessor
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Best Practice Solution Advanced Financial Controls
29
Admin
Internal Auditor
Business Analyst
Process Owner
1 Gather configuration
data
2 Configure AFC (general roles
users)
3 Import Pre-built Models
4 Test amp Refine
Models
5 Review Results amp
Remediate
6 Define Advanced Controls
7 Schedule Sync amp Control Analysis
8 Review Incidents amp Remediate
9 Review Incident Reports
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Implementation Considerations
30
Implementation Planning
bull Include Partner and Success Manager in your project team
bull Include your users during planning
bull Plan for design validation
bull Train your users
bull Plan for cloud operations
Go-Live Planning
bull Plan well in advance
bull Make go-live resources available
bull Plan go-live after training is completed
bull Service Administrator has completed necessary tasks
bull Understand Oraclersquos support resources
Sustaining and Growing
bull Make post go-live resources available
bull Plan for changing business needs
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Implementation and Go-Live Planning Assets
Get Started Plan Your Solution
Use the Getting Started Checklist
Use the Go-Live Checklist
31
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Your Path to Success Take the shortest and most cost-effective path to success
1 Get Started Learn how to plan and adopt then sustain through growth and change Watch this brief video | Explore the details
2 Team With a Go-To Partner Success requires experience and expertise - get both from our Go-To Partners To get connected contact your Oracle Customer Success Manager (Need a Success Manager Contact your Oracle Applications Sales Manager)
3 Implement Our Best Practice Process This business process and automation is the foundation of each implementation Watch this brief video | Explore the details
Once you have an implementation plan request a plan review from your Oracle Success Manager (available for a limited time)
32
Learn more in Customer Connect
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Agenda
Panelist Introductions
Get Started
Panelist QampA Joel Alvarado Oracle Global Customer Programs
Abimani Peiris Oracle Support
Lakshmi Rajamohan Oracle Product Development
More Resources
1
2
3
4
33
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Agenda
Panelist Introductions
Get Started
Panelist QampA
More Resources
1
2
3
4
35
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Next Steps Take the shortest and most cost-effective path to success
1 Get Started Learn how to plan and adopt then sustain through growth and change Watch this brief video | Explore the details
2 Team With a Go-To Partner Success requires experience and expertise - get both from our Go-To Partners To get connected contact your Oracle Customer Success Manager (Need a Success Manager Contact your Oracle Applications Sales Manager)
3 Implement Our Best Practice Process This business process and automation is the foundation of each implementation Watch this brief video | Explore the details
Once you have an implementation plan request a plan review from your Oracle Success Manager (available for a limited time)
36
Learn more in Customer Connect
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Customer Connect
bull Learn how to get started with Risk Cloud
bull Get product news
bull Share ideas and ask questions about why when and how to use Risk Cloud
bull and more
37
httpsappsconnectoraclecomresources081926cc0a
Copyright copy 2016 Oracle andor its affiliates All rights reserved 38 38
Join our LinkedIn Group For the latest Updates and Presentations
Copyright copy 2016 Oracle andor its affiliates All rights reserved
For subscribers and partners
To Learn More
Cloud Portal Release Readiness User Documentation Modern Best Practice
Oracle University Success Managers Get Started Customer Connect
39
Copyright copy 2016 Oracle andor its affiliates All rights reserved
CSM ndash Customer Success Management
43
bullAdvocate bullEducate bullEvaluate bullEnable
Evolve
Copyright copy 2016 Oracle andor its affiliates All rights reserved
1 Engage Plan for
adoption understand KPIrsquos
Value Realization ndash Quarterly Business Review
3 REVIEW
4 IMPROVE
QBR Process Flow
3 Review Executive meeting to
understand ldquoas-isrdquo situation Develop strategic adoption plan aligned with business requirements
4 Improve FUP Implementation project plan
1 ENGAGE
2 Evaluate Initial diagnostic activities for
specific KPIrsquos
QUARTERLY BUSINESS REVIEW
2 EVALUATE
Designed for key- and end-business users
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Establish Governance and Communication
Plan
bull Define Responsibilities
bull Establish formal communication paths
bull Foster Teambuilding
Adopt Modern Best Practices
bull Achieve consistently superior performance
bull Find new ways to support innovation and business growth
Ensure Continuous Learning
bull Self-motivated and voluntary
bull Create ldquoChampionsrdquo
Understand Data Security
bull Consider Risk Mitigation
bull Proof of capabilities
bull Breadth of experience
Main recommendations for adopting Cloud Solutions
47
Copyright copy 2016 Oracle andor its affiliates All rights reserved 52
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Cloud Portals
Cloud Customer Portal
bull Manage your cloud services ndash uptime service levels usage statistics
Cloud Service Notification Portal
bull View service notifications such as outage notifications related to monthly updates
bull Create additional users for receiving notifications
62
Copyright copy 2016 Oracle andor its affiliates All rights reserved 74
75
Copyright copy 2016 Oracle andor its affiliates All rights reserved Copyright copy 2016 Oracle andor its affiliates All rights reserved |
Financial Reporting Compliance Cloud Service Streamline Internal Controls Processes
Complete Assessments
Remediate amp Certify Controls
Document Risks amp Controls Matrix
Define amp Review Audit Test Plans
Enforce Manual Controls
10
Copyright copy 2016 Oracle andor its affiliates All rights reserved Copyright copy 2016 Oracle andor its affiliates All rights reserved |
Advanced Financial Controls Cloud Service Protect Against Fraud Error and Policy Violations
Manage Exceptions
Continuous Monitoring
Configure Best Practice Controls
Author New Audit Rules amp Algorithms
11
Link Results to Business Risks Link Results to Business Risks
Stop High Risk Transactions Identical Expenses Split Purchase Orders Duplicate Invoices Unusual Invoice Amt Unauthorized Spend Blocked Suppliers User Creates Supplier amp
Pays invoice
Copyright copy 2016 Oracle andor its affiliates All rights reserved Copyright copy 2016 Oracle andor its affiliates All rights reserved |
Advanced Access Controls Cloud Service Restrict Unauthorized Access amp Automate SoD Analysis
Manage Exceptions amp Simulate Changes
Link Results to Business Risks
Automate User Security Analysis
Deploy Pre-Built SoD Controls
Author New Access Rules amp Policies
12
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Risk Cloud Sessions ndash Recap
13
bull Risk Cloud Strategy
bull Introductions to each cloud service
bull Best Practice for Financial Reporting Compliance Advanced Financial Controls
bull Get Started with Risk Cloud
Arturo Martiacutenez del
Campo Saucedo
Corporate Chief Financial Officer
Grupo Posadas SAB de CV
LEADERSHIP IN FINANCE
LATIN AMERICA - CLOUD
2016
Best Practice Adopter
First Adopter of Risk Cloud
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Agenda
Panelist Introductions
Get Started
Step-by-Step
Panelist QampA
More Resources
1
2
3
4
15
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
16
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed
in Get Started
Implement Oracle Best Practice Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
17
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed
in Get Started
Implement Oracle Best Practice Process
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Oracle Support Note
Risk Cloud Landing Page 21168662
Get Started with your Implementation 21205571
18
Take the shortest route to success with this must-have advice
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
19
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed
in Get Started
Implement Oracle Best Practice Process
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Oraclersquos Best Practice Processes amp Solutions
Best Practice Processes
ndash Goals bull Automate and streamline internal control processes
bull Find and remediate fraud error and policy violations in Financials Cloud
ndash Method
bull Use Financial Reporting Compliance to document risks and controls manage assessments and generate certification documentation
bull Use Advanced Financial Controls to detect unusual transactions and manage remediation
ndash Context
bull Needed by Financials Cloud subscribers
bull Foundation for all other advanced control activities
Best Practice Solutions
ndash Prescribes steps to configure and use Risk Cloud services
ndash Basis of Oracle University and partner training courses
Benefits
ndash Fastest implementation and go-live
ndash Maximum ROI
ndash Minimum project risk and effort
ndash Minimum ongoing cost of operation
20
Based on our experiences with customers over the past decade and collaborations with audit and compliance experts
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Best Practice Process Financial Reporting Compliance
21
All subscribers start by automating this process
Document Risks amp Controls
Assess Control Effectiveness
Address Issues
Publish Certification
Keep risk-control matrix up to date and complete
Perform assessments periodically and on demand
View effectiveness documentation in real-time
Keep control designs and assessment plans up to date
Review and remediate issues identified by assessments
Reassess to verify effectiveness
Report assessment results to managers auditors
Review Best Practice for Financial Reporting Compliance for details
Copyright copy 2016 Oracle andor its affiliates All rights reserved 22
Best Practice Process Advanced Financial Controls
Identify Unwanted
Transactions
Deploy Controls
Address Issues
Report Results
22
Create Models and assess results
Remediate unwanted transactions where feasible
Convert Models to Controls
Run Control Analysis periodically
Manage incidents - options
Remediate transactions
Adjust ERP configuration
Add compensating access controls
Report incident management results to
managers auditors
All subscribers start by automating this process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
23
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed
in Get Started
Implement Oracle Best Practice Process
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved | Copyright copy 2016 Oracle andor its affiliates All rights reserved |
Go-To Partners
Success requires experience and expertise
ndash get both from our Go-To Partners
bull Guide process owners amp participants
through adoption of Best Practice Processes
bull Configure software for effective long-term
success Minimum cost of operation
Maximum flexibility to adapt to change
To learn more and get connected contact
your Oracle Success Manager
24
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
25
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed in Get
Started
Implement Oracle Best Practice Process
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Training and Guidance
bull Oracle University 1 Risk Cloud Training
bull Oracle Cloud Applications Security Overview
bull Related Oracle Financials Cloud Implementation I Implementation II
2 Other Prerequisite Training
bull Datasheets Release Readiness Demos and Videos
bull ERP Cloud Welcome Videos Oracle ERP Cloud Operations ndash Get Familiarized With Your Service
3 Additional Guidance
26
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
27
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed
in Get Started
Implement Oracle Best Practice Process
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Best Practice Solution Financial Reporting Compliance
1 Gather configuration
data
2 Perform Initial Setup and
Configuration
3 Prepare and Import data
4 Configure FRC roles and users
5 Add riskscontrols to
the object library
6 ReviewApprove risks and controls
7 Creates assessment
templates and plans Initiates
assessments
8 Assess controls
9 Create and address issues
identified during assessment
10 Reassess controls
11 Review assessment result
reports
28
Admin
Reviewer
Risk amp Control Owner
Assessor
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Best Practice Solution Advanced Financial Controls
29
Admin
Internal Auditor
Business Analyst
Process Owner
1 Gather configuration
data
2 Configure AFC (general roles
users)
3 Import Pre-built Models
4 Test amp Refine
Models
5 Review Results amp
Remediate
6 Define Advanced Controls
7 Schedule Sync amp Control Analysis
8 Review Incidents amp Remediate
9 Review Incident Reports
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Implementation Considerations
30
Implementation Planning
bull Include Partner and Success Manager in your project team
bull Include your users during planning
bull Plan for design validation
bull Train your users
bull Plan for cloud operations
Go-Live Planning
bull Plan well in advance
bull Make go-live resources available
bull Plan go-live after training is completed
bull Service Administrator has completed necessary tasks
bull Understand Oraclersquos support resources
Sustaining and Growing
bull Make post go-live resources available
bull Plan for changing business needs
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Implementation and Go-Live Planning Assets
Get Started Plan Your Solution
Use the Getting Started Checklist
Use the Go-Live Checklist
31
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Your Path to Success Take the shortest and most cost-effective path to success
1 Get Started Learn how to plan and adopt then sustain through growth and change Watch this brief video | Explore the details
2 Team With a Go-To Partner Success requires experience and expertise - get both from our Go-To Partners To get connected contact your Oracle Customer Success Manager (Need a Success Manager Contact your Oracle Applications Sales Manager)
3 Implement Our Best Practice Process This business process and automation is the foundation of each implementation Watch this brief video | Explore the details
Once you have an implementation plan request a plan review from your Oracle Success Manager (available for a limited time)
32
Learn more in Customer Connect
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Agenda
Panelist Introductions
Get Started
Panelist QampA Joel Alvarado Oracle Global Customer Programs
Abimani Peiris Oracle Support
Lakshmi Rajamohan Oracle Product Development
More Resources
1
2
3
4
33
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Agenda
Panelist Introductions
Get Started
Panelist QampA
More Resources
1
2
3
4
35
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Next Steps Take the shortest and most cost-effective path to success
1 Get Started Learn how to plan and adopt then sustain through growth and change Watch this brief video | Explore the details
2 Team With a Go-To Partner Success requires experience and expertise - get both from our Go-To Partners To get connected contact your Oracle Customer Success Manager (Need a Success Manager Contact your Oracle Applications Sales Manager)
3 Implement Our Best Practice Process This business process and automation is the foundation of each implementation Watch this brief video | Explore the details
Once you have an implementation plan request a plan review from your Oracle Success Manager (available for a limited time)
36
Learn more in Customer Connect
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Customer Connect
bull Learn how to get started with Risk Cloud
bull Get product news
bull Share ideas and ask questions about why when and how to use Risk Cloud
bull and more
37
httpsappsconnectoraclecomresources081926cc0a
Copyright copy 2016 Oracle andor its affiliates All rights reserved 38 38
Join our LinkedIn Group For the latest Updates and Presentations
Copyright copy 2016 Oracle andor its affiliates All rights reserved
For subscribers and partners
To Learn More
Cloud Portal Release Readiness User Documentation Modern Best Practice
Oracle University Success Managers Get Started Customer Connect
39
Copyright copy 2016 Oracle andor its affiliates All rights reserved
CSM ndash Customer Success Management
43
bullAdvocate bullEducate bullEvaluate bullEnable
Evolve
Copyright copy 2016 Oracle andor its affiliates All rights reserved
1 Engage Plan for
adoption understand KPIrsquos
Value Realization ndash Quarterly Business Review
3 REVIEW
4 IMPROVE
QBR Process Flow
3 Review Executive meeting to
understand ldquoas-isrdquo situation Develop strategic adoption plan aligned with business requirements
4 Improve FUP Implementation project plan
1 ENGAGE
2 Evaluate Initial diagnostic activities for
specific KPIrsquos
QUARTERLY BUSINESS REVIEW
2 EVALUATE
Designed for key- and end-business users
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Establish Governance and Communication
Plan
bull Define Responsibilities
bull Establish formal communication paths
bull Foster Teambuilding
Adopt Modern Best Practices
bull Achieve consistently superior performance
bull Find new ways to support innovation and business growth
Ensure Continuous Learning
bull Self-motivated and voluntary
bull Create ldquoChampionsrdquo
Understand Data Security
bull Consider Risk Mitigation
bull Proof of capabilities
bull Breadth of experience
Main recommendations for adopting Cloud Solutions
47
Copyright copy 2016 Oracle andor its affiliates All rights reserved 52
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Cloud Portals
Cloud Customer Portal
bull Manage your cloud services ndash uptime service levels usage statistics
Cloud Service Notification Portal
bull View service notifications such as outage notifications related to monthly updates
bull Create additional users for receiving notifications
62
Copyright copy 2016 Oracle andor its affiliates All rights reserved 74
75
Copyright copy 2016 Oracle andor its affiliates All rights reserved Copyright copy 2016 Oracle andor its affiliates All rights reserved |
Advanced Financial Controls Cloud Service Protect Against Fraud Error and Policy Violations
Manage Exceptions
Continuous Monitoring
Configure Best Practice Controls
Author New Audit Rules amp Algorithms
11
Link Results to Business Risks Link Results to Business Risks
Stop High Risk Transactions Identical Expenses Split Purchase Orders Duplicate Invoices Unusual Invoice Amt Unauthorized Spend Blocked Suppliers User Creates Supplier amp
Pays invoice
Copyright copy 2016 Oracle andor its affiliates All rights reserved Copyright copy 2016 Oracle andor its affiliates All rights reserved |
Advanced Access Controls Cloud Service Restrict Unauthorized Access amp Automate SoD Analysis
Manage Exceptions amp Simulate Changes
Link Results to Business Risks
Automate User Security Analysis
Deploy Pre-Built SoD Controls
Author New Access Rules amp Policies
12
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Risk Cloud Sessions ndash Recap
13
bull Risk Cloud Strategy
bull Introductions to each cloud service
bull Best Practice for Financial Reporting Compliance Advanced Financial Controls
bull Get Started with Risk Cloud
Arturo Martiacutenez del
Campo Saucedo
Corporate Chief Financial Officer
Grupo Posadas SAB de CV
LEADERSHIP IN FINANCE
LATIN AMERICA - CLOUD
2016
Best Practice Adopter
First Adopter of Risk Cloud
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Agenda
Panelist Introductions
Get Started
Step-by-Step
Panelist QampA
More Resources
1
2
3
4
15
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
16
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed
in Get Started
Implement Oracle Best Practice Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
17
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed
in Get Started
Implement Oracle Best Practice Process
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Oracle Support Note
Risk Cloud Landing Page 21168662
Get Started with your Implementation 21205571
18
Take the shortest route to success with this must-have advice
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
19
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed
in Get Started
Implement Oracle Best Practice Process
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Oraclersquos Best Practice Processes amp Solutions
Best Practice Processes
ndash Goals bull Automate and streamline internal control processes
bull Find and remediate fraud error and policy violations in Financials Cloud
ndash Method
bull Use Financial Reporting Compliance to document risks and controls manage assessments and generate certification documentation
bull Use Advanced Financial Controls to detect unusual transactions and manage remediation
ndash Context
bull Needed by Financials Cloud subscribers
bull Foundation for all other advanced control activities
Best Practice Solutions
ndash Prescribes steps to configure and use Risk Cloud services
ndash Basis of Oracle University and partner training courses
Benefits
ndash Fastest implementation and go-live
ndash Maximum ROI
ndash Minimum project risk and effort
ndash Minimum ongoing cost of operation
20
Based on our experiences with customers over the past decade and collaborations with audit and compliance experts
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Best Practice Process Financial Reporting Compliance
21
All subscribers start by automating this process
Document Risks amp Controls
Assess Control Effectiveness
Address Issues
Publish Certification
Keep risk-control matrix up to date and complete
Perform assessments periodically and on demand
View effectiveness documentation in real-time
Keep control designs and assessment plans up to date
Review and remediate issues identified by assessments
Reassess to verify effectiveness
Report assessment results to managers auditors
Review Best Practice for Financial Reporting Compliance for details
Copyright copy 2016 Oracle andor its affiliates All rights reserved 22
Best Practice Process Advanced Financial Controls
Identify Unwanted
Transactions
Deploy Controls
Address Issues
Report Results
22
Create Models and assess results
Remediate unwanted transactions where feasible
Convert Models to Controls
Run Control Analysis periodically
Manage incidents - options
Remediate transactions
Adjust ERP configuration
Add compensating access controls
Report incident management results to
managers auditors
All subscribers start by automating this process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
23
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed
in Get Started
Implement Oracle Best Practice Process
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved | Copyright copy 2016 Oracle andor its affiliates All rights reserved |
Go-To Partners
Success requires experience and expertise
ndash get both from our Go-To Partners
bull Guide process owners amp participants
through adoption of Best Practice Processes
bull Configure software for effective long-term
success Minimum cost of operation
Maximum flexibility to adapt to change
To learn more and get connected contact
your Oracle Success Manager
24
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
25
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed in Get
Started
Implement Oracle Best Practice Process
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Training and Guidance
bull Oracle University 1 Risk Cloud Training
bull Oracle Cloud Applications Security Overview
bull Related Oracle Financials Cloud Implementation I Implementation II
2 Other Prerequisite Training
bull Datasheets Release Readiness Demos and Videos
bull ERP Cloud Welcome Videos Oracle ERP Cloud Operations ndash Get Familiarized With Your Service
3 Additional Guidance
26
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
27
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed
in Get Started
Implement Oracle Best Practice Process
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Best Practice Solution Financial Reporting Compliance
1 Gather configuration
data
2 Perform Initial Setup and
Configuration
3 Prepare and Import data
4 Configure FRC roles and users
5 Add riskscontrols to
the object library
6 ReviewApprove risks and controls
7 Creates assessment
templates and plans Initiates
assessments
8 Assess controls
9 Create and address issues
identified during assessment
10 Reassess controls
11 Review assessment result
reports
28
Admin
Reviewer
Risk amp Control Owner
Assessor
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Best Practice Solution Advanced Financial Controls
29
Admin
Internal Auditor
Business Analyst
Process Owner
1 Gather configuration
data
2 Configure AFC (general roles
users)
3 Import Pre-built Models
4 Test amp Refine
Models
5 Review Results amp
Remediate
6 Define Advanced Controls
7 Schedule Sync amp Control Analysis
8 Review Incidents amp Remediate
9 Review Incident Reports
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Implementation Considerations
30
Implementation Planning
bull Include Partner and Success Manager in your project team
bull Include your users during planning
bull Plan for design validation
bull Train your users
bull Plan for cloud operations
Go-Live Planning
bull Plan well in advance
bull Make go-live resources available
bull Plan go-live after training is completed
bull Service Administrator has completed necessary tasks
bull Understand Oraclersquos support resources
Sustaining and Growing
bull Make post go-live resources available
bull Plan for changing business needs
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Implementation and Go-Live Planning Assets
Get Started Plan Your Solution
Use the Getting Started Checklist
Use the Go-Live Checklist
31
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Your Path to Success Take the shortest and most cost-effective path to success
1 Get Started Learn how to plan and adopt then sustain through growth and change Watch this brief video | Explore the details
2 Team With a Go-To Partner Success requires experience and expertise - get both from our Go-To Partners To get connected contact your Oracle Customer Success Manager (Need a Success Manager Contact your Oracle Applications Sales Manager)
3 Implement Our Best Practice Process This business process and automation is the foundation of each implementation Watch this brief video | Explore the details
Once you have an implementation plan request a plan review from your Oracle Success Manager (available for a limited time)
32
Learn more in Customer Connect
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Agenda
Panelist Introductions
Get Started
Panelist QampA Joel Alvarado Oracle Global Customer Programs
Abimani Peiris Oracle Support
Lakshmi Rajamohan Oracle Product Development
More Resources
1
2
3
4
33
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Agenda
Panelist Introductions
Get Started
Panelist QampA
More Resources
1
2
3
4
35
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Next Steps Take the shortest and most cost-effective path to success
1 Get Started Learn how to plan and adopt then sustain through growth and change Watch this brief video | Explore the details
2 Team With a Go-To Partner Success requires experience and expertise - get both from our Go-To Partners To get connected contact your Oracle Customer Success Manager (Need a Success Manager Contact your Oracle Applications Sales Manager)
3 Implement Our Best Practice Process This business process and automation is the foundation of each implementation Watch this brief video | Explore the details
Once you have an implementation plan request a plan review from your Oracle Success Manager (available for a limited time)
36
Learn more in Customer Connect
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Customer Connect
bull Learn how to get started with Risk Cloud
bull Get product news
bull Share ideas and ask questions about why when and how to use Risk Cloud
bull and more
37
httpsappsconnectoraclecomresources081926cc0a
Copyright copy 2016 Oracle andor its affiliates All rights reserved 38 38
Join our LinkedIn Group For the latest Updates and Presentations
Copyright copy 2016 Oracle andor its affiliates All rights reserved
For subscribers and partners
To Learn More
Cloud Portal Release Readiness User Documentation Modern Best Practice
Oracle University Success Managers Get Started Customer Connect
39
Copyright copy 2016 Oracle andor its affiliates All rights reserved
CSM ndash Customer Success Management
43
bullAdvocate bullEducate bullEvaluate bullEnable
Evolve
Copyright copy 2016 Oracle andor its affiliates All rights reserved
1 Engage Plan for
adoption understand KPIrsquos
Value Realization ndash Quarterly Business Review
3 REVIEW
4 IMPROVE
QBR Process Flow
3 Review Executive meeting to
understand ldquoas-isrdquo situation Develop strategic adoption plan aligned with business requirements
4 Improve FUP Implementation project plan
1 ENGAGE
2 Evaluate Initial diagnostic activities for
specific KPIrsquos
QUARTERLY BUSINESS REVIEW
2 EVALUATE
Designed for key- and end-business users
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Establish Governance and Communication
Plan
bull Define Responsibilities
bull Establish formal communication paths
bull Foster Teambuilding
Adopt Modern Best Practices
bull Achieve consistently superior performance
bull Find new ways to support innovation and business growth
Ensure Continuous Learning
bull Self-motivated and voluntary
bull Create ldquoChampionsrdquo
Understand Data Security
bull Consider Risk Mitigation
bull Proof of capabilities
bull Breadth of experience
Main recommendations for adopting Cloud Solutions
47
Copyright copy 2016 Oracle andor its affiliates All rights reserved 52
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Cloud Portals
Cloud Customer Portal
bull Manage your cloud services ndash uptime service levels usage statistics
Cloud Service Notification Portal
bull View service notifications such as outage notifications related to monthly updates
bull Create additional users for receiving notifications
62
Copyright copy 2016 Oracle andor its affiliates All rights reserved 74
75
Copyright copy 2016 Oracle andor its affiliates All rights reserved Copyright copy 2016 Oracle andor its affiliates All rights reserved |
Advanced Access Controls Cloud Service Restrict Unauthorized Access amp Automate SoD Analysis
Manage Exceptions amp Simulate Changes
Link Results to Business Risks
Automate User Security Analysis
Deploy Pre-Built SoD Controls
Author New Access Rules amp Policies
12
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Risk Cloud Sessions ndash Recap
13
bull Risk Cloud Strategy
bull Introductions to each cloud service
bull Best Practice for Financial Reporting Compliance Advanced Financial Controls
bull Get Started with Risk Cloud
Arturo Martiacutenez del
Campo Saucedo
Corporate Chief Financial Officer
Grupo Posadas SAB de CV
LEADERSHIP IN FINANCE
LATIN AMERICA - CLOUD
2016
Best Practice Adopter
First Adopter of Risk Cloud
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Agenda
Panelist Introductions
Get Started
Step-by-Step
Panelist QampA
More Resources
1
2
3
4
15
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
16
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed
in Get Started
Implement Oracle Best Practice Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
17
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed
in Get Started
Implement Oracle Best Practice Process
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Oracle Support Note
Risk Cloud Landing Page 21168662
Get Started with your Implementation 21205571
18
Take the shortest route to success with this must-have advice
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
19
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed
in Get Started
Implement Oracle Best Practice Process
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Oraclersquos Best Practice Processes amp Solutions
Best Practice Processes
ndash Goals bull Automate and streamline internal control processes
bull Find and remediate fraud error and policy violations in Financials Cloud
ndash Method
bull Use Financial Reporting Compliance to document risks and controls manage assessments and generate certification documentation
bull Use Advanced Financial Controls to detect unusual transactions and manage remediation
ndash Context
bull Needed by Financials Cloud subscribers
bull Foundation for all other advanced control activities
Best Practice Solutions
ndash Prescribes steps to configure and use Risk Cloud services
ndash Basis of Oracle University and partner training courses
Benefits
ndash Fastest implementation and go-live
ndash Maximum ROI
ndash Minimum project risk and effort
ndash Minimum ongoing cost of operation
20
Based on our experiences with customers over the past decade and collaborations with audit and compliance experts
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Best Practice Process Financial Reporting Compliance
21
All subscribers start by automating this process
Document Risks amp Controls
Assess Control Effectiveness
Address Issues
Publish Certification
Keep risk-control matrix up to date and complete
Perform assessments periodically and on demand
View effectiveness documentation in real-time
Keep control designs and assessment plans up to date
Review and remediate issues identified by assessments
Reassess to verify effectiveness
Report assessment results to managers auditors
Review Best Practice for Financial Reporting Compliance for details
Copyright copy 2016 Oracle andor its affiliates All rights reserved 22
Best Practice Process Advanced Financial Controls
Identify Unwanted
Transactions
Deploy Controls
Address Issues
Report Results
22
Create Models and assess results
Remediate unwanted transactions where feasible
Convert Models to Controls
Run Control Analysis periodically
Manage incidents - options
Remediate transactions
Adjust ERP configuration
Add compensating access controls
Report incident management results to
managers auditors
All subscribers start by automating this process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
23
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed
in Get Started
Implement Oracle Best Practice Process
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved | Copyright copy 2016 Oracle andor its affiliates All rights reserved |
Go-To Partners
Success requires experience and expertise
ndash get both from our Go-To Partners
bull Guide process owners amp participants
through adoption of Best Practice Processes
bull Configure software for effective long-term
success Minimum cost of operation
Maximum flexibility to adapt to change
To learn more and get connected contact
your Oracle Success Manager
24
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
25
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed in Get
Started
Implement Oracle Best Practice Process
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Training and Guidance
bull Oracle University 1 Risk Cloud Training
bull Oracle Cloud Applications Security Overview
bull Related Oracle Financials Cloud Implementation I Implementation II
2 Other Prerequisite Training
bull Datasheets Release Readiness Demos and Videos
bull ERP Cloud Welcome Videos Oracle ERP Cloud Operations ndash Get Familiarized With Your Service
3 Additional Guidance
26
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
27
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed
in Get Started
Implement Oracle Best Practice Process
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Best Practice Solution Financial Reporting Compliance
1 Gather configuration
data
2 Perform Initial Setup and
Configuration
3 Prepare and Import data
4 Configure FRC roles and users
5 Add riskscontrols to
the object library
6 ReviewApprove risks and controls
7 Creates assessment
templates and plans Initiates
assessments
8 Assess controls
9 Create and address issues
identified during assessment
10 Reassess controls
11 Review assessment result
reports
28
Admin
Reviewer
Risk amp Control Owner
Assessor
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Best Practice Solution Advanced Financial Controls
29
Admin
Internal Auditor
Business Analyst
Process Owner
1 Gather configuration
data
2 Configure AFC (general roles
users)
3 Import Pre-built Models
4 Test amp Refine
Models
5 Review Results amp
Remediate
6 Define Advanced Controls
7 Schedule Sync amp Control Analysis
8 Review Incidents amp Remediate
9 Review Incident Reports
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Implementation Considerations
30
Implementation Planning
bull Include Partner and Success Manager in your project team
bull Include your users during planning
bull Plan for design validation
bull Train your users
bull Plan for cloud operations
Go-Live Planning
bull Plan well in advance
bull Make go-live resources available
bull Plan go-live after training is completed
bull Service Administrator has completed necessary tasks
bull Understand Oraclersquos support resources
Sustaining and Growing
bull Make post go-live resources available
bull Plan for changing business needs
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Implementation and Go-Live Planning Assets
Get Started Plan Your Solution
Use the Getting Started Checklist
Use the Go-Live Checklist
31
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Your Path to Success Take the shortest and most cost-effective path to success
1 Get Started Learn how to plan and adopt then sustain through growth and change Watch this brief video | Explore the details
2 Team With a Go-To Partner Success requires experience and expertise - get both from our Go-To Partners To get connected contact your Oracle Customer Success Manager (Need a Success Manager Contact your Oracle Applications Sales Manager)
3 Implement Our Best Practice Process This business process and automation is the foundation of each implementation Watch this brief video | Explore the details
Once you have an implementation plan request a plan review from your Oracle Success Manager (available for a limited time)
32
Learn more in Customer Connect
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Agenda
Panelist Introductions
Get Started
Panelist QampA Joel Alvarado Oracle Global Customer Programs
Abimani Peiris Oracle Support
Lakshmi Rajamohan Oracle Product Development
More Resources
1
2
3
4
33
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Agenda
Panelist Introductions
Get Started
Panelist QampA
More Resources
1
2
3
4
35
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Next Steps Take the shortest and most cost-effective path to success
1 Get Started Learn how to plan and adopt then sustain through growth and change Watch this brief video | Explore the details
2 Team With a Go-To Partner Success requires experience and expertise - get both from our Go-To Partners To get connected contact your Oracle Customer Success Manager (Need a Success Manager Contact your Oracle Applications Sales Manager)
3 Implement Our Best Practice Process This business process and automation is the foundation of each implementation Watch this brief video | Explore the details
Once you have an implementation plan request a plan review from your Oracle Success Manager (available for a limited time)
36
Learn more in Customer Connect
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Customer Connect
bull Learn how to get started with Risk Cloud
bull Get product news
bull Share ideas and ask questions about why when and how to use Risk Cloud
bull and more
37
httpsappsconnectoraclecomresources081926cc0a
Copyright copy 2016 Oracle andor its affiliates All rights reserved 38 38
Join our LinkedIn Group For the latest Updates and Presentations
Copyright copy 2016 Oracle andor its affiliates All rights reserved
For subscribers and partners
To Learn More
Cloud Portal Release Readiness User Documentation Modern Best Practice
Oracle University Success Managers Get Started Customer Connect
39
Copyright copy 2016 Oracle andor its affiliates All rights reserved
CSM ndash Customer Success Management
43
bullAdvocate bullEducate bullEvaluate bullEnable
Evolve
Copyright copy 2016 Oracle andor its affiliates All rights reserved
1 Engage Plan for
adoption understand KPIrsquos
Value Realization ndash Quarterly Business Review
3 REVIEW
4 IMPROVE
QBR Process Flow
3 Review Executive meeting to
understand ldquoas-isrdquo situation Develop strategic adoption plan aligned with business requirements
4 Improve FUP Implementation project plan
1 ENGAGE
2 Evaluate Initial diagnostic activities for
specific KPIrsquos
QUARTERLY BUSINESS REVIEW
2 EVALUATE
Designed for key- and end-business users
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Establish Governance and Communication
Plan
bull Define Responsibilities
bull Establish formal communication paths
bull Foster Teambuilding
Adopt Modern Best Practices
bull Achieve consistently superior performance
bull Find new ways to support innovation and business growth
Ensure Continuous Learning
bull Self-motivated and voluntary
bull Create ldquoChampionsrdquo
Understand Data Security
bull Consider Risk Mitigation
bull Proof of capabilities
bull Breadth of experience
Main recommendations for adopting Cloud Solutions
47
Copyright copy 2016 Oracle andor its affiliates All rights reserved 52
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Cloud Portals
Cloud Customer Portal
bull Manage your cloud services ndash uptime service levels usage statistics
Cloud Service Notification Portal
bull View service notifications such as outage notifications related to monthly updates
bull Create additional users for receiving notifications
62
Copyright copy 2016 Oracle andor its affiliates All rights reserved 74
75
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Risk Cloud Sessions ndash Recap
13
bull Risk Cloud Strategy
bull Introductions to each cloud service
bull Best Practice for Financial Reporting Compliance Advanced Financial Controls
bull Get Started with Risk Cloud
Arturo Martiacutenez del
Campo Saucedo
Corporate Chief Financial Officer
Grupo Posadas SAB de CV
LEADERSHIP IN FINANCE
LATIN AMERICA - CLOUD
2016
Best Practice Adopter
First Adopter of Risk Cloud
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Agenda
Panelist Introductions
Get Started
Step-by-Step
Panelist QampA
More Resources
1
2
3
4
15
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
16
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed
in Get Started
Implement Oracle Best Practice Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
17
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed
in Get Started
Implement Oracle Best Practice Process
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Oracle Support Note
Risk Cloud Landing Page 21168662
Get Started with your Implementation 21205571
18
Take the shortest route to success with this must-have advice
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
19
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed
in Get Started
Implement Oracle Best Practice Process
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Oraclersquos Best Practice Processes amp Solutions
Best Practice Processes
ndash Goals bull Automate and streamline internal control processes
bull Find and remediate fraud error and policy violations in Financials Cloud
ndash Method
bull Use Financial Reporting Compliance to document risks and controls manage assessments and generate certification documentation
bull Use Advanced Financial Controls to detect unusual transactions and manage remediation
ndash Context
bull Needed by Financials Cloud subscribers
bull Foundation for all other advanced control activities
Best Practice Solutions
ndash Prescribes steps to configure and use Risk Cloud services
ndash Basis of Oracle University and partner training courses
Benefits
ndash Fastest implementation and go-live
ndash Maximum ROI
ndash Minimum project risk and effort
ndash Minimum ongoing cost of operation
20
Based on our experiences with customers over the past decade and collaborations with audit and compliance experts
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Best Practice Process Financial Reporting Compliance
21
All subscribers start by automating this process
Document Risks amp Controls
Assess Control Effectiveness
Address Issues
Publish Certification
Keep risk-control matrix up to date and complete
Perform assessments periodically and on demand
View effectiveness documentation in real-time
Keep control designs and assessment plans up to date
Review and remediate issues identified by assessments
Reassess to verify effectiveness
Report assessment results to managers auditors
Review Best Practice for Financial Reporting Compliance for details
Copyright copy 2016 Oracle andor its affiliates All rights reserved 22
Best Practice Process Advanced Financial Controls
Identify Unwanted
Transactions
Deploy Controls
Address Issues
Report Results
22
Create Models and assess results
Remediate unwanted transactions where feasible
Convert Models to Controls
Run Control Analysis periodically
Manage incidents - options
Remediate transactions
Adjust ERP configuration
Add compensating access controls
Report incident management results to
managers auditors
All subscribers start by automating this process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
23
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed
in Get Started
Implement Oracle Best Practice Process
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved | Copyright copy 2016 Oracle andor its affiliates All rights reserved |
Go-To Partners
Success requires experience and expertise
ndash get both from our Go-To Partners
bull Guide process owners amp participants
through adoption of Best Practice Processes
bull Configure software for effective long-term
success Minimum cost of operation
Maximum flexibility to adapt to change
To learn more and get connected contact
your Oracle Success Manager
24
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
25
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed in Get
Started
Implement Oracle Best Practice Process
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Training and Guidance
bull Oracle University 1 Risk Cloud Training
bull Oracle Cloud Applications Security Overview
bull Related Oracle Financials Cloud Implementation I Implementation II
2 Other Prerequisite Training
bull Datasheets Release Readiness Demos and Videos
bull ERP Cloud Welcome Videos Oracle ERP Cloud Operations ndash Get Familiarized With Your Service
3 Additional Guidance
26
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
27
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed
in Get Started
Implement Oracle Best Practice Process
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Best Practice Solution Financial Reporting Compliance
1 Gather configuration
data
2 Perform Initial Setup and
Configuration
3 Prepare and Import data
4 Configure FRC roles and users
5 Add riskscontrols to
the object library
6 ReviewApprove risks and controls
7 Creates assessment
templates and plans Initiates
assessments
8 Assess controls
9 Create and address issues
identified during assessment
10 Reassess controls
11 Review assessment result
reports
28
Admin
Reviewer
Risk amp Control Owner
Assessor
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Best Practice Solution Advanced Financial Controls
29
Admin
Internal Auditor
Business Analyst
Process Owner
1 Gather configuration
data
2 Configure AFC (general roles
users)
3 Import Pre-built Models
4 Test amp Refine
Models
5 Review Results amp
Remediate
6 Define Advanced Controls
7 Schedule Sync amp Control Analysis
8 Review Incidents amp Remediate
9 Review Incident Reports
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Implementation Considerations
30
Implementation Planning
bull Include Partner and Success Manager in your project team
bull Include your users during planning
bull Plan for design validation
bull Train your users
bull Plan for cloud operations
Go-Live Planning
bull Plan well in advance
bull Make go-live resources available
bull Plan go-live after training is completed
bull Service Administrator has completed necessary tasks
bull Understand Oraclersquos support resources
Sustaining and Growing
bull Make post go-live resources available
bull Plan for changing business needs
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Implementation and Go-Live Planning Assets
Get Started Plan Your Solution
Use the Getting Started Checklist
Use the Go-Live Checklist
31
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Your Path to Success Take the shortest and most cost-effective path to success
1 Get Started Learn how to plan and adopt then sustain through growth and change Watch this brief video | Explore the details
2 Team With a Go-To Partner Success requires experience and expertise - get both from our Go-To Partners To get connected contact your Oracle Customer Success Manager (Need a Success Manager Contact your Oracle Applications Sales Manager)
3 Implement Our Best Practice Process This business process and automation is the foundation of each implementation Watch this brief video | Explore the details
Once you have an implementation plan request a plan review from your Oracle Success Manager (available for a limited time)
32
Learn more in Customer Connect
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Agenda
Panelist Introductions
Get Started
Panelist QampA Joel Alvarado Oracle Global Customer Programs
Abimani Peiris Oracle Support
Lakshmi Rajamohan Oracle Product Development
More Resources
1
2
3
4
33
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Agenda
Panelist Introductions
Get Started
Panelist QampA
More Resources
1
2
3
4
35
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Next Steps Take the shortest and most cost-effective path to success
1 Get Started Learn how to plan and adopt then sustain through growth and change Watch this brief video | Explore the details
2 Team With a Go-To Partner Success requires experience and expertise - get both from our Go-To Partners To get connected contact your Oracle Customer Success Manager (Need a Success Manager Contact your Oracle Applications Sales Manager)
3 Implement Our Best Practice Process This business process and automation is the foundation of each implementation Watch this brief video | Explore the details
Once you have an implementation plan request a plan review from your Oracle Success Manager (available for a limited time)
36
Learn more in Customer Connect
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Customer Connect
bull Learn how to get started with Risk Cloud
bull Get product news
bull Share ideas and ask questions about why when and how to use Risk Cloud
bull and more
37
httpsappsconnectoraclecomresources081926cc0a
Copyright copy 2016 Oracle andor its affiliates All rights reserved 38 38
Join our LinkedIn Group For the latest Updates and Presentations
Copyright copy 2016 Oracle andor its affiliates All rights reserved
For subscribers and partners
To Learn More
Cloud Portal Release Readiness User Documentation Modern Best Practice
Oracle University Success Managers Get Started Customer Connect
39
Copyright copy 2016 Oracle andor its affiliates All rights reserved
CSM ndash Customer Success Management
43
bullAdvocate bullEducate bullEvaluate bullEnable
Evolve
Copyright copy 2016 Oracle andor its affiliates All rights reserved
1 Engage Plan for
adoption understand KPIrsquos
Value Realization ndash Quarterly Business Review
3 REVIEW
4 IMPROVE
QBR Process Flow
3 Review Executive meeting to
understand ldquoas-isrdquo situation Develop strategic adoption plan aligned with business requirements
4 Improve FUP Implementation project plan
1 ENGAGE
2 Evaluate Initial diagnostic activities for
specific KPIrsquos
QUARTERLY BUSINESS REVIEW
2 EVALUATE
Designed for key- and end-business users
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Establish Governance and Communication
Plan
bull Define Responsibilities
bull Establish formal communication paths
bull Foster Teambuilding
Adopt Modern Best Practices
bull Achieve consistently superior performance
bull Find new ways to support innovation and business growth
Ensure Continuous Learning
bull Self-motivated and voluntary
bull Create ldquoChampionsrdquo
Understand Data Security
bull Consider Risk Mitigation
bull Proof of capabilities
bull Breadth of experience
Main recommendations for adopting Cloud Solutions
47
Copyright copy 2016 Oracle andor its affiliates All rights reserved 52
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Cloud Portals
Cloud Customer Portal
bull Manage your cloud services ndash uptime service levels usage statistics
Cloud Service Notification Portal
bull View service notifications such as outage notifications related to monthly updates
bull Create additional users for receiving notifications
62
Copyright copy 2016 Oracle andor its affiliates All rights reserved 74
75
Arturo Martiacutenez del
Campo Saucedo
Corporate Chief Financial Officer
Grupo Posadas SAB de CV
LEADERSHIP IN FINANCE
LATIN AMERICA - CLOUD
2016
Best Practice Adopter
First Adopter of Risk Cloud
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Agenda
Panelist Introductions
Get Started
Step-by-Step
Panelist QampA
More Resources
1
2
3
4
15
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
16
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed
in Get Started
Implement Oracle Best Practice Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
17
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed
in Get Started
Implement Oracle Best Practice Process
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Oracle Support Note
Risk Cloud Landing Page 21168662
Get Started with your Implementation 21205571
18
Take the shortest route to success with this must-have advice
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
19
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed
in Get Started
Implement Oracle Best Practice Process
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Oraclersquos Best Practice Processes amp Solutions
Best Practice Processes
ndash Goals bull Automate and streamline internal control processes
bull Find and remediate fraud error and policy violations in Financials Cloud
ndash Method
bull Use Financial Reporting Compliance to document risks and controls manage assessments and generate certification documentation
bull Use Advanced Financial Controls to detect unusual transactions and manage remediation
ndash Context
bull Needed by Financials Cloud subscribers
bull Foundation for all other advanced control activities
Best Practice Solutions
ndash Prescribes steps to configure and use Risk Cloud services
ndash Basis of Oracle University and partner training courses
Benefits
ndash Fastest implementation and go-live
ndash Maximum ROI
ndash Minimum project risk and effort
ndash Minimum ongoing cost of operation
20
Based on our experiences with customers over the past decade and collaborations with audit and compliance experts
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Best Practice Process Financial Reporting Compliance
21
All subscribers start by automating this process
Document Risks amp Controls
Assess Control Effectiveness
Address Issues
Publish Certification
Keep risk-control matrix up to date and complete
Perform assessments periodically and on demand
View effectiveness documentation in real-time
Keep control designs and assessment plans up to date
Review and remediate issues identified by assessments
Reassess to verify effectiveness
Report assessment results to managers auditors
Review Best Practice for Financial Reporting Compliance for details
Copyright copy 2016 Oracle andor its affiliates All rights reserved 22
Best Practice Process Advanced Financial Controls
Identify Unwanted
Transactions
Deploy Controls
Address Issues
Report Results
22
Create Models and assess results
Remediate unwanted transactions where feasible
Convert Models to Controls
Run Control Analysis periodically
Manage incidents - options
Remediate transactions
Adjust ERP configuration
Add compensating access controls
Report incident management results to
managers auditors
All subscribers start by automating this process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
23
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed
in Get Started
Implement Oracle Best Practice Process
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved | Copyright copy 2016 Oracle andor its affiliates All rights reserved |
Go-To Partners
Success requires experience and expertise
ndash get both from our Go-To Partners
bull Guide process owners amp participants
through adoption of Best Practice Processes
bull Configure software for effective long-term
success Minimum cost of operation
Maximum flexibility to adapt to change
To learn more and get connected contact
your Oracle Success Manager
24
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
25
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed in Get
Started
Implement Oracle Best Practice Process
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Training and Guidance
bull Oracle University 1 Risk Cloud Training
bull Oracle Cloud Applications Security Overview
bull Related Oracle Financials Cloud Implementation I Implementation II
2 Other Prerequisite Training
bull Datasheets Release Readiness Demos and Videos
bull ERP Cloud Welcome Videos Oracle ERP Cloud Operations ndash Get Familiarized With Your Service
3 Additional Guidance
26
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
27
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed
in Get Started
Implement Oracle Best Practice Process
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Best Practice Solution Financial Reporting Compliance
1 Gather configuration
data
2 Perform Initial Setup and
Configuration
3 Prepare and Import data
4 Configure FRC roles and users
5 Add riskscontrols to
the object library
6 ReviewApprove risks and controls
7 Creates assessment
templates and plans Initiates
assessments
8 Assess controls
9 Create and address issues
identified during assessment
10 Reassess controls
11 Review assessment result
reports
28
Admin
Reviewer
Risk amp Control Owner
Assessor
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Best Practice Solution Advanced Financial Controls
29
Admin
Internal Auditor
Business Analyst
Process Owner
1 Gather configuration
data
2 Configure AFC (general roles
users)
3 Import Pre-built Models
4 Test amp Refine
Models
5 Review Results amp
Remediate
6 Define Advanced Controls
7 Schedule Sync amp Control Analysis
8 Review Incidents amp Remediate
9 Review Incident Reports
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Implementation Considerations
30
Implementation Planning
bull Include Partner and Success Manager in your project team
bull Include your users during planning
bull Plan for design validation
bull Train your users
bull Plan for cloud operations
Go-Live Planning
bull Plan well in advance
bull Make go-live resources available
bull Plan go-live after training is completed
bull Service Administrator has completed necessary tasks
bull Understand Oraclersquos support resources
Sustaining and Growing
bull Make post go-live resources available
bull Plan for changing business needs
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Implementation and Go-Live Planning Assets
Get Started Plan Your Solution
Use the Getting Started Checklist
Use the Go-Live Checklist
31
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Your Path to Success Take the shortest and most cost-effective path to success
1 Get Started Learn how to plan and adopt then sustain through growth and change Watch this brief video | Explore the details
2 Team With a Go-To Partner Success requires experience and expertise - get both from our Go-To Partners To get connected contact your Oracle Customer Success Manager (Need a Success Manager Contact your Oracle Applications Sales Manager)
3 Implement Our Best Practice Process This business process and automation is the foundation of each implementation Watch this brief video | Explore the details
Once you have an implementation plan request a plan review from your Oracle Success Manager (available for a limited time)
32
Learn more in Customer Connect
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Agenda
Panelist Introductions
Get Started
Panelist QampA Joel Alvarado Oracle Global Customer Programs
Abimani Peiris Oracle Support
Lakshmi Rajamohan Oracle Product Development
More Resources
1
2
3
4
33
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Agenda
Panelist Introductions
Get Started
Panelist QampA
More Resources
1
2
3
4
35
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Next Steps Take the shortest and most cost-effective path to success
1 Get Started Learn how to plan and adopt then sustain through growth and change Watch this brief video | Explore the details
2 Team With a Go-To Partner Success requires experience and expertise - get both from our Go-To Partners To get connected contact your Oracle Customer Success Manager (Need a Success Manager Contact your Oracle Applications Sales Manager)
3 Implement Our Best Practice Process This business process and automation is the foundation of each implementation Watch this brief video | Explore the details
Once you have an implementation plan request a plan review from your Oracle Success Manager (available for a limited time)
36
Learn more in Customer Connect
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Customer Connect
bull Learn how to get started with Risk Cloud
bull Get product news
bull Share ideas and ask questions about why when and how to use Risk Cloud
bull and more
37
httpsappsconnectoraclecomresources081926cc0a
Copyright copy 2016 Oracle andor its affiliates All rights reserved 38 38
Join our LinkedIn Group For the latest Updates and Presentations
Copyright copy 2016 Oracle andor its affiliates All rights reserved
For subscribers and partners
To Learn More
Cloud Portal Release Readiness User Documentation Modern Best Practice
Oracle University Success Managers Get Started Customer Connect
39
Copyright copy 2016 Oracle andor its affiliates All rights reserved
CSM ndash Customer Success Management
43
bullAdvocate bullEducate bullEvaluate bullEnable
Evolve
Copyright copy 2016 Oracle andor its affiliates All rights reserved
1 Engage Plan for
adoption understand KPIrsquos
Value Realization ndash Quarterly Business Review
3 REVIEW
4 IMPROVE
QBR Process Flow
3 Review Executive meeting to
understand ldquoas-isrdquo situation Develop strategic adoption plan aligned with business requirements
4 Improve FUP Implementation project plan
1 ENGAGE
2 Evaluate Initial diagnostic activities for
specific KPIrsquos
QUARTERLY BUSINESS REVIEW
2 EVALUATE
Designed for key- and end-business users
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Establish Governance and Communication
Plan
bull Define Responsibilities
bull Establish formal communication paths
bull Foster Teambuilding
Adopt Modern Best Practices
bull Achieve consistently superior performance
bull Find new ways to support innovation and business growth
Ensure Continuous Learning
bull Self-motivated and voluntary
bull Create ldquoChampionsrdquo
Understand Data Security
bull Consider Risk Mitigation
bull Proof of capabilities
bull Breadth of experience
Main recommendations for adopting Cloud Solutions
47
Copyright copy 2016 Oracle andor its affiliates All rights reserved 52
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Cloud Portals
Cloud Customer Portal
bull Manage your cloud services ndash uptime service levels usage statistics
Cloud Service Notification Portal
bull View service notifications such as outage notifications related to monthly updates
bull Create additional users for receiving notifications
62
Copyright copy 2016 Oracle andor its affiliates All rights reserved 74
75
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Agenda
Panelist Introductions
Get Started
Step-by-Step
Panelist QampA
More Resources
1
2
3
4
15
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
16
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed
in Get Started
Implement Oracle Best Practice Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
17
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed
in Get Started
Implement Oracle Best Practice Process
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Oracle Support Note
Risk Cloud Landing Page 21168662
Get Started with your Implementation 21205571
18
Take the shortest route to success with this must-have advice
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
19
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed
in Get Started
Implement Oracle Best Practice Process
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Oraclersquos Best Practice Processes amp Solutions
Best Practice Processes
ndash Goals bull Automate and streamline internal control processes
bull Find and remediate fraud error and policy violations in Financials Cloud
ndash Method
bull Use Financial Reporting Compliance to document risks and controls manage assessments and generate certification documentation
bull Use Advanced Financial Controls to detect unusual transactions and manage remediation
ndash Context
bull Needed by Financials Cloud subscribers
bull Foundation for all other advanced control activities
Best Practice Solutions
ndash Prescribes steps to configure and use Risk Cloud services
ndash Basis of Oracle University and partner training courses
Benefits
ndash Fastest implementation and go-live
ndash Maximum ROI
ndash Minimum project risk and effort
ndash Minimum ongoing cost of operation
20
Based on our experiences with customers over the past decade and collaborations with audit and compliance experts
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Best Practice Process Financial Reporting Compliance
21
All subscribers start by automating this process
Document Risks amp Controls
Assess Control Effectiveness
Address Issues
Publish Certification
Keep risk-control matrix up to date and complete
Perform assessments periodically and on demand
View effectiveness documentation in real-time
Keep control designs and assessment plans up to date
Review and remediate issues identified by assessments
Reassess to verify effectiveness
Report assessment results to managers auditors
Review Best Practice for Financial Reporting Compliance for details
Copyright copy 2016 Oracle andor its affiliates All rights reserved 22
Best Practice Process Advanced Financial Controls
Identify Unwanted
Transactions
Deploy Controls
Address Issues
Report Results
22
Create Models and assess results
Remediate unwanted transactions where feasible
Convert Models to Controls
Run Control Analysis periodically
Manage incidents - options
Remediate transactions
Adjust ERP configuration
Add compensating access controls
Report incident management results to
managers auditors
All subscribers start by automating this process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
23
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed
in Get Started
Implement Oracle Best Practice Process
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved | Copyright copy 2016 Oracle andor its affiliates All rights reserved |
Go-To Partners
Success requires experience and expertise
ndash get both from our Go-To Partners
bull Guide process owners amp participants
through adoption of Best Practice Processes
bull Configure software for effective long-term
success Minimum cost of operation
Maximum flexibility to adapt to change
To learn more and get connected contact
your Oracle Success Manager
24
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
25
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed in Get
Started
Implement Oracle Best Practice Process
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Training and Guidance
bull Oracle University 1 Risk Cloud Training
bull Oracle Cloud Applications Security Overview
bull Related Oracle Financials Cloud Implementation I Implementation II
2 Other Prerequisite Training
bull Datasheets Release Readiness Demos and Videos
bull ERP Cloud Welcome Videos Oracle ERP Cloud Operations ndash Get Familiarized With Your Service
3 Additional Guidance
26
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
27
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed
in Get Started
Implement Oracle Best Practice Process
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Best Practice Solution Financial Reporting Compliance
1 Gather configuration
data
2 Perform Initial Setup and
Configuration
3 Prepare and Import data
4 Configure FRC roles and users
5 Add riskscontrols to
the object library
6 ReviewApprove risks and controls
7 Creates assessment
templates and plans Initiates
assessments
8 Assess controls
9 Create and address issues
identified during assessment
10 Reassess controls
11 Review assessment result
reports
28
Admin
Reviewer
Risk amp Control Owner
Assessor
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Best Practice Solution Advanced Financial Controls
29
Admin
Internal Auditor
Business Analyst
Process Owner
1 Gather configuration
data
2 Configure AFC (general roles
users)
3 Import Pre-built Models
4 Test amp Refine
Models
5 Review Results amp
Remediate
6 Define Advanced Controls
7 Schedule Sync amp Control Analysis
8 Review Incidents amp Remediate
9 Review Incident Reports
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Implementation Considerations
30
Implementation Planning
bull Include Partner and Success Manager in your project team
bull Include your users during planning
bull Plan for design validation
bull Train your users
bull Plan for cloud operations
Go-Live Planning
bull Plan well in advance
bull Make go-live resources available
bull Plan go-live after training is completed
bull Service Administrator has completed necessary tasks
bull Understand Oraclersquos support resources
Sustaining and Growing
bull Make post go-live resources available
bull Plan for changing business needs
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Implementation and Go-Live Planning Assets
Get Started Plan Your Solution
Use the Getting Started Checklist
Use the Go-Live Checklist
31
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Your Path to Success Take the shortest and most cost-effective path to success
1 Get Started Learn how to plan and adopt then sustain through growth and change Watch this brief video | Explore the details
2 Team With a Go-To Partner Success requires experience and expertise - get both from our Go-To Partners To get connected contact your Oracle Customer Success Manager (Need a Success Manager Contact your Oracle Applications Sales Manager)
3 Implement Our Best Practice Process This business process and automation is the foundation of each implementation Watch this brief video | Explore the details
Once you have an implementation plan request a plan review from your Oracle Success Manager (available for a limited time)
32
Learn more in Customer Connect
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Agenda
Panelist Introductions
Get Started
Panelist QampA Joel Alvarado Oracle Global Customer Programs
Abimani Peiris Oracle Support
Lakshmi Rajamohan Oracle Product Development
More Resources
1
2
3
4
33
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Agenda
Panelist Introductions
Get Started
Panelist QampA
More Resources
1
2
3
4
35
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Next Steps Take the shortest and most cost-effective path to success
1 Get Started Learn how to plan and adopt then sustain through growth and change Watch this brief video | Explore the details
2 Team With a Go-To Partner Success requires experience and expertise - get both from our Go-To Partners To get connected contact your Oracle Customer Success Manager (Need a Success Manager Contact your Oracle Applications Sales Manager)
3 Implement Our Best Practice Process This business process and automation is the foundation of each implementation Watch this brief video | Explore the details
Once you have an implementation plan request a plan review from your Oracle Success Manager (available for a limited time)
36
Learn more in Customer Connect
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Customer Connect
bull Learn how to get started with Risk Cloud
bull Get product news
bull Share ideas and ask questions about why when and how to use Risk Cloud
bull and more
37
httpsappsconnectoraclecomresources081926cc0a
Copyright copy 2016 Oracle andor its affiliates All rights reserved 38 38
Join our LinkedIn Group For the latest Updates and Presentations
Copyright copy 2016 Oracle andor its affiliates All rights reserved
For subscribers and partners
To Learn More
Cloud Portal Release Readiness User Documentation Modern Best Practice
Oracle University Success Managers Get Started Customer Connect
39
Copyright copy 2016 Oracle andor its affiliates All rights reserved
CSM ndash Customer Success Management
43
bullAdvocate bullEducate bullEvaluate bullEnable
Evolve
Copyright copy 2016 Oracle andor its affiliates All rights reserved
1 Engage Plan for
adoption understand KPIrsquos
Value Realization ndash Quarterly Business Review
3 REVIEW
4 IMPROVE
QBR Process Flow
3 Review Executive meeting to
understand ldquoas-isrdquo situation Develop strategic adoption plan aligned with business requirements
4 Improve FUP Implementation project plan
1 ENGAGE
2 Evaluate Initial diagnostic activities for
specific KPIrsquos
QUARTERLY BUSINESS REVIEW
2 EVALUATE
Designed for key- and end-business users
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Establish Governance and Communication
Plan
bull Define Responsibilities
bull Establish formal communication paths
bull Foster Teambuilding
Adopt Modern Best Practices
bull Achieve consistently superior performance
bull Find new ways to support innovation and business growth
Ensure Continuous Learning
bull Self-motivated and voluntary
bull Create ldquoChampionsrdquo
Understand Data Security
bull Consider Risk Mitigation
bull Proof of capabilities
bull Breadth of experience
Main recommendations for adopting Cloud Solutions
47
Copyright copy 2016 Oracle andor its affiliates All rights reserved 52
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Cloud Portals
Cloud Customer Portal
bull Manage your cloud services ndash uptime service levels usage statistics
Cloud Service Notification Portal
bull View service notifications such as outage notifications related to monthly updates
bull Create additional users for receiving notifications
62
Copyright copy 2016 Oracle andor its affiliates All rights reserved 74
75
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
16
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed
in Get Started
Implement Oracle Best Practice Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
17
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed
in Get Started
Implement Oracle Best Practice Process
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Oracle Support Note
Risk Cloud Landing Page 21168662
Get Started with your Implementation 21205571
18
Take the shortest route to success with this must-have advice
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
19
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed
in Get Started
Implement Oracle Best Practice Process
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Oraclersquos Best Practice Processes amp Solutions
Best Practice Processes
ndash Goals bull Automate and streamline internal control processes
bull Find and remediate fraud error and policy violations in Financials Cloud
ndash Method
bull Use Financial Reporting Compliance to document risks and controls manage assessments and generate certification documentation
bull Use Advanced Financial Controls to detect unusual transactions and manage remediation
ndash Context
bull Needed by Financials Cloud subscribers
bull Foundation for all other advanced control activities
Best Practice Solutions
ndash Prescribes steps to configure and use Risk Cloud services
ndash Basis of Oracle University and partner training courses
Benefits
ndash Fastest implementation and go-live
ndash Maximum ROI
ndash Minimum project risk and effort
ndash Minimum ongoing cost of operation
20
Based on our experiences with customers over the past decade and collaborations with audit and compliance experts
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Best Practice Process Financial Reporting Compliance
21
All subscribers start by automating this process
Document Risks amp Controls
Assess Control Effectiveness
Address Issues
Publish Certification
Keep risk-control matrix up to date and complete
Perform assessments periodically and on demand
View effectiveness documentation in real-time
Keep control designs and assessment plans up to date
Review and remediate issues identified by assessments
Reassess to verify effectiveness
Report assessment results to managers auditors
Review Best Practice for Financial Reporting Compliance for details
Copyright copy 2016 Oracle andor its affiliates All rights reserved 22
Best Practice Process Advanced Financial Controls
Identify Unwanted
Transactions
Deploy Controls
Address Issues
Report Results
22
Create Models and assess results
Remediate unwanted transactions where feasible
Convert Models to Controls
Run Control Analysis periodically
Manage incidents - options
Remediate transactions
Adjust ERP configuration
Add compensating access controls
Report incident management results to
managers auditors
All subscribers start by automating this process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
23
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed
in Get Started
Implement Oracle Best Practice Process
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved | Copyright copy 2016 Oracle andor its affiliates All rights reserved |
Go-To Partners
Success requires experience and expertise
ndash get both from our Go-To Partners
bull Guide process owners amp participants
through adoption of Best Practice Processes
bull Configure software for effective long-term
success Minimum cost of operation
Maximum flexibility to adapt to change
To learn more and get connected contact
your Oracle Success Manager
24
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
25
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed in Get
Started
Implement Oracle Best Practice Process
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Training and Guidance
bull Oracle University 1 Risk Cloud Training
bull Oracle Cloud Applications Security Overview
bull Related Oracle Financials Cloud Implementation I Implementation II
2 Other Prerequisite Training
bull Datasheets Release Readiness Demos and Videos
bull ERP Cloud Welcome Videos Oracle ERP Cloud Operations ndash Get Familiarized With Your Service
3 Additional Guidance
26
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
27
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed
in Get Started
Implement Oracle Best Practice Process
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Best Practice Solution Financial Reporting Compliance
1 Gather configuration
data
2 Perform Initial Setup and
Configuration
3 Prepare and Import data
4 Configure FRC roles and users
5 Add riskscontrols to
the object library
6 ReviewApprove risks and controls
7 Creates assessment
templates and plans Initiates
assessments
8 Assess controls
9 Create and address issues
identified during assessment
10 Reassess controls
11 Review assessment result
reports
28
Admin
Reviewer
Risk amp Control Owner
Assessor
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Best Practice Solution Advanced Financial Controls
29
Admin
Internal Auditor
Business Analyst
Process Owner
1 Gather configuration
data
2 Configure AFC (general roles
users)
3 Import Pre-built Models
4 Test amp Refine
Models
5 Review Results amp
Remediate
6 Define Advanced Controls
7 Schedule Sync amp Control Analysis
8 Review Incidents amp Remediate
9 Review Incident Reports
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Implementation Considerations
30
Implementation Planning
bull Include Partner and Success Manager in your project team
bull Include your users during planning
bull Plan for design validation
bull Train your users
bull Plan for cloud operations
Go-Live Planning
bull Plan well in advance
bull Make go-live resources available
bull Plan go-live after training is completed
bull Service Administrator has completed necessary tasks
bull Understand Oraclersquos support resources
Sustaining and Growing
bull Make post go-live resources available
bull Plan for changing business needs
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Implementation and Go-Live Planning Assets
Get Started Plan Your Solution
Use the Getting Started Checklist
Use the Go-Live Checklist
31
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Your Path to Success Take the shortest and most cost-effective path to success
1 Get Started Learn how to plan and adopt then sustain through growth and change Watch this brief video | Explore the details
2 Team With a Go-To Partner Success requires experience and expertise - get both from our Go-To Partners To get connected contact your Oracle Customer Success Manager (Need a Success Manager Contact your Oracle Applications Sales Manager)
3 Implement Our Best Practice Process This business process and automation is the foundation of each implementation Watch this brief video | Explore the details
Once you have an implementation plan request a plan review from your Oracle Success Manager (available for a limited time)
32
Learn more in Customer Connect
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Agenda
Panelist Introductions
Get Started
Panelist QampA Joel Alvarado Oracle Global Customer Programs
Abimani Peiris Oracle Support
Lakshmi Rajamohan Oracle Product Development
More Resources
1
2
3
4
33
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Agenda
Panelist Introductions
Get Started
Panelist QampA
More Resources
1
2
3
4
35
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Next Steps Take the shortest and most cost-effective path to success
1 Get Started Learn how to plan and adopt then sustain through growth and change Watch this brief video | Explore the details
2 Team With a Go-To Partner Success requires experience and expertise - get both from our Go-To Partners To get connected contact your Oracle Customer Success Manager (Need a Success Manager Contact your Oracle Applications Sales Manager)
3 Implement Our Best Practice Process This business process and automation is the foundation of each implementation Watch this brief video | Explore the details
Once you have an implementation plan request a plan review from your Oracle Success Manager (available for a limited time)
36
Learn more in Customer Connect
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Customer Connect
bull Learn how to get started with Risk Cloud
bull Get product news
bull Share ideas and ask questions about why when and how to use Risk Cloud
bull and more
37
httpsappsconnectoraclecomresources081926cc0a
Copyright copy 2016 Oracle andor its affiliates All rights reserved 38 38
Join our LinkedIn Group For the latest Updates and Presentations
Copyright copy 2016 Oracle andor its affiliates All rights reserved
For subscribers and partners
To Learn More
Cloud Portal Release Readiness User Documentation Modern Best Practice
Oracle University Success Managers Get Started Customer Connect
39
Copyright copy 2016 Oracle andor its affiliates All rights reserved
CSM ndash Customer Success Management
43
bullAdvocate bullEducate bullEvaluate bullEnable
Evolve
Copyright copy 2016 Oracle andor its affiliates All rights reserved
1 Engage Plan for
adoption understand KPIrsquos
Value Realization ndash Quarterly Business Review
3 REVIEW
4 IMPROVE
QBR Process Flow
3 Review Executive meeting to
understand ldquoas-isrdquo situation Develop strategic adoption plan aligned with business requirements
4 Improve FUP Implementation project plan
1 ENGAGE
2 Evaluate Initial diagnostic activities for
specific KPIrsquos
QUARTERLY BUSINESS REVIEW
2 EVALUATE
Designed for key- and end-business users
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Establish Governance and Communication
Plan
bull Define Responsibilities
bull Establish formal communication paths
bull Foster Teambuilding
Adopt Modern Best Practices
bull Achieve consistently superior performance
bull Find new ways to support innovation and business growth
Ensure Continuous Learning
bull Self-motivated and voluntary
bull Create ldquoChampionsrdquo
Understand Data Security
bull Consider Risk Mitigation
bull Proof of capabilities
bull Breadth of experience
Main recommendations for adopting Cloud Solutions
47
Copyright copy 2016 Oracle andor its affiliates All rights reserved 52
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Cloud Portals
Cloud Customer Portal
bull Manage your cloud services ndash uptime service levels usage statistics
Cloud Service Notification Portal
bull View service notifications such as outage notifications related to monthly updates
bull Create additional users for receiving notifications
62
Copyright copy 2016 Oracle andor its affiliates All rights reserved 74
75
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
17
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed
in Get Started
Implement Oracle Best Practice Process
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Oracle Support Note
Risk Cloud Landing Page 21168662
Get Started with your Implementation 21205571
18
Take the shortest route to success with this must-have advice
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
19
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed
in Get Started
Implement Oracle Best Practice Process
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Oraclersquos Best Practice Processes amp Solutions
Best Practice Processes
ndash Goals bull Automate and streamline internal control processes
bull Find and remediate fraud error and policy violations in Financials Cloud
ndash Method
bull Use Financial Reporting Compliance to document risks and controls manage assessments and generate certification documentation
bull Use Advanced Financial Controls to detect unusual transactions and manage remediation
ndash Context
bull Needed by Financials Cloud subscribers
bull Foundation for all other advanced control activities
Best Practice Solutions
ndash Prescribes steps to configure and use Risk Cloud services
ndash Basis of Oracle University and partner training courses
Benefits
ndash Fastest implementation and go-live
ndash Maximum ROI
ndash Minimum project risk and effort
ndash Minimum ongoing cost of operation
20
Based on our experiences with customers over the past decade and collaborations with audit and compliance experts
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Best Practice Process Financial Reporting Compliance
21
All subscribers start by automating this process
Document Risks amp Controls
Assess Control Effectiveness
Address Issues
Publish Certification
Keep risk-control matrix up to date and complete
Perform assessments periodically and on demand
View effectiveness documentation in real-time
Keep control designs and assessment plans up to date
Review and remediate issues identified by assessments
Reassess to verify effectiveness
Report assessment results to managers auditors
Review Best Practice for Financial Reporting Compliance for details
Copyright copy 2016 Oracle andor its affiliates All rights reserved 22
Best Practice Process Advanced Financial Controls
Identify Unwanted
Transactions
Deploy Controls
Address Issues
Report Results
22
Create Models and assess results
Remediate unwanted transactions where feasible
Convert Models to Controls
Run Control Analysis periodically
Manage incidents - options
Remediate transactions
Adjust ERP configuration
Add compensating access controls
Report incident management results to
managers auditors
All subscribers start by automating this process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
23
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed
in Get Started
Implement Oracle Best Practice Process
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved | Copyright copy 2016 Oracle andor its affiliates All rights reserved |
Go-To Partners
Success requires experience and expertise
ndash get both from our Go-To Partners
bull Guide process owners amp participants
through adoption of Best Practice Processes
bull Configure software for effective long-term
success Minimum cost of operation
Maximum flexibility to adapt to change
To learn more and get connected contact
your Oracle Success Manager
24
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
25
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed in Get
Started
Implement Oracle Best Practice Process
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Training and Guidance
bull Oracle University 1 Risk Cloud Training
bull Oracle Cloud Applications Security Overview
bull Related Oracle Financials Cloud Implementation I Implementation II
2 Other Prerequisite Training
bull Datasheets Release Readiness Demos and Videos
bull ERP Cloud Welcome Videos Oracle ERP Cloud Operations ndash Get Familiarized With Your Service
3 Additional Guidance
26
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
27
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed
in Get Started
Implement Oracle Best Practice Process
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Best Practice Solution Financial Reporting Compliance
1 Gather configuration
data
2 Perform Initial Setup and
Configuration
3 Prepare and Import data
4 Configure FRC roles and users
5 Add riskscontrols to
the object library
6 ReviewApprove risks and controls
7 Creates assessment
templates and plans Initiates
assessments
8 Assess controls
9 Create and address issues
identified during assessment
10 Reassess controls
11 Review assessment result
reports
28
Admin
Reviewer
Risk amp Control Owner
Assessor
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Best Practice Solution Advanced Financial Controls
29
Admin
Internal Auditor
Business Analyst
Process Owner
1 Gather configuration
data
2 Configure AFC (general roles
users)
3 Import Pre-built Models
4 Test amp Refine
Models
5 Review Results amp
Remediate
6 Define Advanced Controls
7 Schedule Sync amp Control Analysis
8 Review Incidents amp Remediate
9 Review Incident Reports
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Implementation Considerations
30
Implementation Planning
bull Include Partner and Success Manager in your project team
bull Include your users during planning
bull Plan for design validation
bull Train your users
bull Plan for cloud operations
Go-Live Planning
bull Plan well in advance
bull Make go-live resources available
bull Plan go-live after training is completed
bull Service Administrator has completed necessary tasks
bull Understand Oraclersquos support resources
Sustaining and Growing
bull Make post go-live resources available
bull Plan for changing business needs
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Implementation and Go-Live Planning Assets
Get Started Plan Your Solution
Use the Getting Started Checklist
Use the Go-Live Checklist
31
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Your Path to Success Take the shortest and most cost-effective path to success
1 Get Started Learn how to plan and adopt then sustain through growth and change Watch this brief video | Explore the details
2 Team With a Go-To Partner Success requires experience and expertise - get both from our Go-To Partners To get connected contact your Oracle Customer Success Manager (Need a Success Manager Contact your Oracle Applications Sales Manager)
3 Implement Our Best Practice Process This business process and automation is the foundation of each implementation Watch this brief video | Explore the details
Once you have an implementation plan request a plan review from your Oracle Success Manager (available for a limited time)
32
Learn more in Customer Connect
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Agenda
Panelist Introductions
Get Started
Panelist QampA Joel Alvarado Oracle Global Customer Programs
Abimani Peiris Oracle Support
Lakshmi Rajamohan Oracle Product Development
More Resources
1
2
3
4
33
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Agenda
Panelist Introductions
Get Started
Panelist QampA
More Resources
1
2
3
4
35
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Next Steps Take the shortest and most cost-effective path to success
1 Get Started Learn how to plan and adopt then sustain through growth and change Watch this brief video | Explore the details
2 Team With a Go-To Partner Success requires experience and expertise - get both from our Go-To Partners To get connected contact your Oracle Customer Success Manager (Need a Success Manager Contact your Oracle Applications Sales Manager)
3 Implement Our Best Practice Process This business process and automation is the foundation of each implementation Watch this brief video | Explore the details
Once you have an implementation plan request a plan review from your Oracle Success Manager (available for a limited time)
36
Learn more in Customer Connect
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Customer Connect
bull Learn how to get started with Risk Cloud
bull Get product news
bull Share ideas and ask questions about why when and how to use Risk Cloud
bull and more
37
httpsappsconnectoraclecomresources081926cc0a
Copyright copy 2016 Oracle andor its affiliates All rights reserved 38 38
Join our LinkedIn Group For the latest Updates and Presentations
Copyright copy 2016 Oracle andor its affiliates All rights reserved
For subscribers and partners
To Learn More
Cloud Portal Release Readiness User Documentation Modern Best Practice
Oracle University Success Managers Get Started Customer Connect
39
Copyright copy 2016 Oracle andor its affiliates All rights reserved
CSM ndash Customer Success Management
43
bullAdvocate bullEducate bullEvaluate bullEnable
Evolve
Copyright copy 2016 Oracle andor its affiliates All rights reserved
1 Engage Plan for
adoption understand KPIrsquos
Value Realization ndash Quarterly Business Review
3 REVIEW
4 IMPROVE
QBR Process Flow
3 Review Executive meeting to
understand ldquoas-isrdquo situation Develop strategic adoption plan aligned with business requirements
4 Improve FUP Implementation project plan
1 ENGAGE
2 Evaluate Initial diagnostic activities for
specific KPIrsquos
QUARTERLY BUSINESS REVIEW
2 EVALUATE
Designed for key- and end-business users
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Establish Governance and Communication
Plan
bull Define Responsibilities
bull Establish formal communication paths
bull Foster Teambuilding
Adopt Modern Best Practices
bull Achieve consistently superior performance
bull Find new ways to support innovation and business growth
Ensure Continuous Learning
bull Self-motivated and voluntary
bull Create ldquoChampionsrdquo
Understand Data Security
bull Consider Risk Mitigation
bull Proof of capabilities
bull Breadth of experience
Main recommendations for adopting Cloud Solutions
47
Copyright copy 2016 Oracle andor its affiliates All rights reserved 52
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Cloud Portals
Cloud Customer Portal
bull Manage your cloud services ndash uptime service levels usage statistics
Cloud Service Notification Portal
bull View service notifications such as outage notifications related to monthly updates
bull Create additional users for receiving notifications
62
Copyright copy 2016 Oracle andor its affiliates All rights reserved 74
75
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Oracle Support Note
Risk Cloud Landing Page 21168662
Get Started with your Implementation 21205571
18
Take the shortest route to success with this must-have advice
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
19
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed
in Get Started
Implement Oracle Best Practice Process
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Oraclersquos Best Practice Processes amp Solutions
Best Practice Processes
ndash Goals bull Automate and streamline internal control processes
bull Find and remediate fraud error and policy violations in Financials Cloud
ndash Method
bull Use Financial Reporting Compliance to document risks and controls manage assessments and generate certification documentation
bull Use Advanced Financial Controls to detect unusual transactions and manage remediation
ndash Context
bull Needed by Financials Cloud subscribers
bull Foundation for all other advanced control activities
Best Practice Solutions
ndash Prescribes steps to configure and use Risk Cloud services
ndash Basis of Oracle University and partner training courses
Benefits
ndash Fastest implementation and go-live
ndash Maximum ROI
ndash Minimum project risk and effort
ndash Minimum ongoing cost of operation
20
Based on our experiences with customers over the past decade and collaborations with audit and compliance experts
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Best Practice Process Financial Reporting Compliance
21
All subscribers start by automating this process
Document Risks amp Controls
Assess Control Effectiveness
Address Issues
Publish Certification
Keep risk-control matrix up to date and complete
Perform assessments periodically and on demand
View effectiveness documentation in real-time
Keep control designs and assessment plans up to date
Review and remediate issues identified by assessments
Reassess to verify effectiveness
Report assessment results to managers auditors
Review Best Practice for Financial Reporting Compliance for details
Copyright copy 2016 Oracle andor its affiliates All rights reserved 22
Best Practice Process Advanced Financial Controls
Identify Unwanted
Transactions
Deploy Controls
Address Issues
Report Results
22
Create Models and assess results
Remediate unwanted transactions where feasible
Convert Models to Controls
Run Control Analysis periodically
Manage incidents - options
Remediate transactions
Adjust ERP configuration
Add compensating access controls
Report incident management results to
managers auditors
All subscribers start by automating this process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
23
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed
in Get Started
Implement Oracle Best Practice Process
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved | Copyright copy 2016 Oracle andor its affiliates All rights reserved |
Go-To Partners
Success requires experience and expertise
ndash get both from our Go-To Partners
bull Guide process owners amp participants
through adoption of Best Practice Processes
bull Configure software for effective long-term
success Minimum cost of operation
Maximum flexibility to adapt to change
To learn more and get connected contact
your Oracle Success Manager
24
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
25
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed in Get
Started
Implement Oracle Best Practice Process
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Training and Guidance
bull Oracle University 1 Risk Cloud Training
bull Oracle Cloud Applications Security Overview
bull Related Oracle Financials Cloud Implementation I Implementation II
2 Other Prerequisite Training
bull Datasheets Release Readiness Demos and Videos
bull ERP Cloud Welcome Videos Oracle ERP Cloud Operations ndash Get Familiarized With Your Service
3 Additional Guidance
26
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
27
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed
in Get Started
Implement Oracle Best Practice Process
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Best Practice Solution Financial Reporting Compliance
1 Gather configuration
data
2 Perform Initial Setup and
Configuration
3 Prepare and Import data
4 Configure FRC roles and users
5 Add riskscontrols to
the object library
6 ReviewApprove risks and controls
7 Creates assessment
templates and plans Initiates
assessments
8 Assess controls
9 Create and address issues
identified during assessment
10 Reassess controls
11 Review assessment result
reports
28
Admin
Reviewer
Risk amp Control Owner
Assessor
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Best Practice Solution Advanced Financial Controls
29
Admin
Internal Auditor
Business Analyst
Process Owner
1 Gather configuration
data
2 Configure AFC (general roles
users)
3 Import Pre-built Models
4 Test amp Refine
Models
5 Review Results amp
Remediate
6 Define Advanced Controls
7 Schedule Sync amp Control Analysis
8 Review Incidents amp Remediate
9 Review Incident Reports
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Implementation Considerations
30
Implementation Planning
bull Include Partner and Success Manager in your project team
bull Include your users during planning
bull Plan for design validation
bull Train your users
bull Plan for cloud operations
Go-Live Planning
bull Plan well in advance
bull Make go-live resources available
bull Plan go-live after training is completed
bull Service Administrator has completed necessary tasks
bull Understand Oraclersquos support resources
Sustaining and Growing
bull Make post go-live resources available
bull Plan for changing business needs
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Implementation and Go-Live Planning Assets
Get Started Plan Your Solution
Use the Getting Started Checklist
Use the Go-Live Checklist
31
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Your Path to Success Take the shortest and most cost-effective path to success
1 Get Started Learn how to plan and adopt then sustain through growth and change Watch this brief video | Explore the details
2 Team With a Go-To Partner Success requires experience and expertise - get both from our Go-To Partners To get connected contact your Oracle Customer Success Manager (Need a Success Manager Contact your Oracle Applications Sales Manager)
3 Implement Our Best Practice Process This business process and automation is the foundation of each implementation Watch this brief video | Explore the details
Once you have an implementation plan request a plan review from your Oracle Success Manager (available for a limited time)
32
Learn more in Customer Connect
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Agenda
Panelist Introductions
Get Started
Panelist QampA Joel Alvarado Oracle Global Customer Programs
Abimani Peiris Oracle Support
Lakshmi Rajamohan Oracle Product Development
More Resources
1
2
3
4
33
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Agenda
Panelist Introductions
Get Started
Panelist QampA
More Resources
1
2
3
4
35
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Next Steps Take the shortest and most cost-effective path to success
1 Get Started Learn how to plan and adopt then sustain through growth and change Watch this brief video | Explore the details
2 Team With a Go-To Partner Success requires experience and expertise - get both from our Go-To Partners To get connected contact your Oracle Customer Success Manager (Need a Success Manager Contact your Oracle Applications Sales Manager)
3 Implement Our Best Practice Process This business process and automation is the foundation of each implementation Watch this brief video | Explore the details
Once you have an implementation plan request a plan review from your Oracle Success Manager (available for a limited time)
36
Learn more in Customer Connect
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Customer Connect
bull Learn how to get started with Risk Cloud
bull Get product news
bull Share ideas and ask questions about why when and how to use Risk Cloud
bull and more
37
httpsappsconnectoraclecomresources081926cc0a
Copyright copy 2016 Oracle andor its affiliates All rights reserved 38 38
Join our LinkedIn Group For the latest Updates and Presentations
Copyright copy 2016 Oracle andor its affiliates All rights reserved
For subscribers and partners
To Learn More
Cloud Portal Release Readiness User Documentation Modern Best Practice
Oracle University Success Managers Get Started Customer Connect
39
Copyright copy 2016 Oracle andor its affiliates All rights reserved
CSM ndash Customer Success Management
43
bullAdvocate bullEducate bullEvaluate bullEnable
Evolve
Copyright copy 2016 Oracle andor its affiliates All rights reserved
1 Engage Plan for
adoption understand KPIrsquos
Value Realization ndash Quarterly Business Review
3 REVIEW
4 IMPROVE
QBR Process Flow
3 Review Executive meeting to
understand ldquoas-isrdquo situation Develop strategic adoption plan aligned with business requirements
4 Improve FUP Implementation project plan
1 ENGAGE
2 Evaluate Initial diagnostic activities for
specific KPIrsquos
QUARTERLY BUSINESS REVIEW
2 EVALUATE
Designed for key- and end-business users
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Establish Governance and Communication
Plan
bull Define Responsibilities
bull Establish formal communication paths
bull Foster Teambuilding
Adopt Modern Best Practices
bull Achieve consistently superior performance
bull Find new ways to support innovation and business growth
Ensure Continuous Learning
bull Self-motivated and voluntary
bull Create ldquoChampionsrdquo
Understand Data Security
bull Consider Risk Mitigation
bull Proof of capabilities
bull Breadth of experience
Main recommendations for adopting Cloud Solutions
47
Copyright copy 2016 Oracle andor its affiliates All rights reserved 52
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Cloud Portals
Cloud Customer Portal
bull Manage your cloud services ndash uptime service levels usage statistics
Cloud Service Notification Portal
bull View service notifications such as outage notifications related to monthly updates
bull Create additional users for receiving notifications
62
Copyright copy 2016 Oracle andor its affiliates All rights reserved 74
75
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
19
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed
in Get Started
Implement Oracle Best Practice Process
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Oraclersquos Best Practice Processes amp Solutions
Best Practice Processes
ndash Goals bull Automate and streamline internal control processes
bull Find and remediate fraud error and policy violations in Financials Cloud
ndash Method
bull Use Financial Reporting Compliance to document risks and controls manage assessments and generate certification documentation
bull Use Advanced Financial Controls to detect unusual transactions and manage remediation
ndash Context
bull Needed by Financials Cloud subscribers
bull Foundation for all other advanced control activities
Best Practice Solutions
ndash Prescribes steps to configure and use Risk Cloud services
ndash Basis of Oracle University and partner training courses
Benefits
ndash Fastest implementation and go-live
ndash Maximum ROI
ndash Minimum project risk and effort
ndash Minimum ongoing cost of operation
20
Based on our experiences with customers over the past decade and collaborations with audit and compliance experts
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Best Practice Process Financial Reporting Compliance
21
All subscribers start by automating this process
Document Risks amp Controls
Assess Control Effectiveness
Address Issues
Publish Certification
Keep risk-control matrix up to date and complete
Perform assessments periodically and on demand
View effectiveness documentation in real-time
Keep control designs and assessment plans up to date
Review and remediate issues identified by assessments
Reassess to verify effectiveness
Report assessment results to managers auditors
Review Best Practice for Financial Reporting Compliance for details
Copyright copy 2016 Oracle andor its affiliates All rights reserved 22
Best Practice Process Advanced Financial Controls
Identify Unwanted
Transactions
Deploy Controls
Address Issues
Report Results
22
Create Models and assess results
Remediate unwanted transactions where feasible
Convert Models to Controls
Run Control Analysis periodically
Manage incidents - options
Remediate transactions
Adjust ERP configuration
Add compensating access controls
Report incident management results to
managers auditors
All subscribers start by automating this process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
23
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed
in Get Started
Implement Oracle Best Practice Process
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved | Copyright copy 2016 Oracle andor its affiliates All rights reserved |
Go-To Partners
Success requires experience and expertise
ndash get both from our Go-To Partners
bull Guide process owners amp participants
through adoption of Best Practice Processes
bull Configure software for effective long-term
success Minimum cost of operation
Maximum flexibility to adapt to change
To learn more and get connected contact
your Oracle Success Manager
24
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
25
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed in Get
Started
Implement Oracle Best Practice Process
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Training and Guidance
bull Oracle University 1 Risk Cloud Training
bull Oracle Cloud Applications Security Overview
bull Related Oracle Financials Cloud Implementation I Implementation II
2 Other Prerequisite Training
bull Datasheets Release Readiness Demos and Videos
bull ERP Cloud Welcome Videos Oracle ERP Cloud Operations ndash Get Familiarized With Your Service
3 Additional Guidance
26
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
27
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed
in Get Started
Implement Oracle Best Practice Process
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Best Practice Solution Financial Reporting Compliance
1 Gather configuration
data
2 Perform Initial Setup and
Configuration
3 Prepare and Import data
4 Configure FRC roles and users
5 Add riskscontrols to
the object library
6 ReviewApprove risks and controls
7 Creates assessment
templates and plans Initiates
assessments
8 Assess controls
9 Create and address issues
identified during assessment
10 Reassess controls
11 Review assessment result
reports
28
Admin
Reviewer
Risk amp Control Owner
Assessor
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Best Practice Solution Advanced Financial Controls
29
Admin
Internal Auditor
Business Analyst
Process Owner
1 Gather configuration
data
2 Configure AFC (general roles
users)
3 Import Pre-built Models
4 Test amp Refine
Models
5 Review Results amp
Remediate
6 Define Advanced Controls
7 Schedule Sync amp Control Analysis
8 Review Incidents amp Remediate
9 Review Incident Reports
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Implementation Considerations
30
Implementation Planning
bull Include Partner and Success Manager in your project team
bull Include your users during planning
bull Plan for design validation
bull Train your users
bull Plan for cloud operations
Go-Live Planning
bull Plan well in advance
bull Make go-live resources available
bull Plan go-live after training is completed
bull Service Administrator has completed necessary tasks
bull Understand Oraclersquos support resources
Sustaining and Growing
bull Make post go-live resources available
bull Plan for changing business needs
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Implementation and Go-Live Planning Assets
Get Started Plan Your Solution
Use the Getting Started Checklist
Use the Go-Live Checklist
31
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Your Path to Success Take the shortest and most cost-effective path to success
1 Get Started Learn how to plan and adopt then sustain through growth and change Watch this brief video | Explore the details
2 Team With a Go-To Partner Success requires experience and expertise - get both from our Go-To Partners To get connected contact your Oracle Customer Success Manager (Need a Success Manager Contact your Oracle Applications Sales Manager)
3 Implement Our Best Practice Process This business process and automation is the foundation of each implementation Watch this brief video | Explore the details
Once you have an implementation plan request a plan review from your Oracle Success Manager (available for a limited time)
32
Learn more in Customer Connect
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Agenda
Panelist Introductions
Get Started
Panelist QampA Joel Alvarado Oracle Global Customer Programs
Abimani Peiris Oracle Support
Lakshmi Rajamohan Oracle Product Development
More Resources
1
2
3
4
33
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Agenda
Panelist Introductions
Get Started
Panelist QampA
More Resources
1
2
3
4
35
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Next Steps Take the shortest and most cost-effective path to success
1 Get Started Learn how to plan and adopt then sustain through growth and change Watch this brief video | Explore the details
2 Team With a Go-To Partner Success requires experience and expertise - get both from our Go-To Partners To get connected contact your Oracle Customer Success Manager (Need a Success Manager Contact your Oracle Applications Sales Manager)
3 Implement Our Best Practice Process This business process and automation is the foundation of each implementation Watch this brief video | Explore the details
Once you have an implementation plan request a plan review from your Oracle Success Manager (available for a limited time)
36
Learn more in Customer Connect
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Customer Connect
bull Learn how to get started with Risk Cloud
bull Get product news
bull Share ideas and ask questions about why when and how to use Risk Cloud
bull and more
37
httpsappsconnectoraclecomresources081926cc0a
Copyright copy 2016 Oracle andor its affiliates All rights reserved 38 38
Join our LinkedIn Group For the latest Updates and Presentations
Copyright copy 2016 Oracle andor its affiliates All rights reserved
For subscribers and partners
To Learn More
Cloud Portal Release Readiness User Documentation Modern Best Practice
Oracle University Success Managers Get Started Customer Connect
39
Copyright copy 2016 Oracle andor its affiliates All rights reserved
CSM ndash Customer Success Management
43
bullAdvocate bullEducate bullEvaluate bullEnable
Evolve
Copyright copy 2016 Oracle andor its affiliates All rights reserved
1 Engage Plan for
adoption understand KPIrsquos
Value Realization ndash Quarterly Business Review
3 REVIEW
4 IMPROVE
QBR Process Flow
3 Review Executive meeting to
understand ldquoas-isrdquo situation Develop strategic adoption plan aligned with business requirements
4 Improve FUP Implementation project plan
1 ENGAGE
2 Evaluate Initial diagnostic activities for
specific KPIrsquos
QUARTERLY BUSINESS REVIEW
2 EVALUATE
Designed for key- and end-business users
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Establish Governance and Communication
Plan
bull Define Responsibilities
bull Establish formal communication paths
bull Foster Teambuilding
Adopt Modern Best Practices
bull Achieve consistently superior performance
bull Find new ways to support innovation and business growth
Ensure Continuous Learning
bull Self-motivated and voluntary
bull Create ldquoChampionsrdquo
Understand Data Security
bull Consider Risk Mitigation
bull Proof of capabilities
bull Breadth of experience
Main recommendations for adopting Cloud Solutions
47
Copyright copy 2016 Oracle andor its affiliates All rights reserved 52
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Cloud Portals
Cloud Customer Portal
bull Manage your cloud services ndash uptime service levels usage statistics
Cloud Service Notification Portal
bull View service notifications such as outage notifications related to monthly updates
bull Create additional users for receiving notifications
62
Copyright copy 2016 Oracle andor its affiliates All rights reserved 74
75
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Oraclersquos Best Practice Processes amp Solutions
Best Practice Processes
ndash Goals bull Automate and streamline internal control processes
bull Find and remediate fraud error and policy violations in Financials Cloud
ndash Method
bull Use Financial Reporting Compliance to document risks and controls manage assessments and generate certification documentation
bull Use Advanced Financial Controls to detect unusual transactions and manage remediation
ndash Context
bull Needed by Financials Cloud subscribers
bull Foundation for all other advanced control activities
Best Practice Solutions
ndash Prescribes steps to configure and use Risk Cloud services
ndash Basis of Oracle University and partner training courses
Benefits
ndash Fastest implementation and go-live
ndash Maximum ROI
ndash Minimum project risk and effort
ndash Minimum ongoing cost of operation
20
Based on our experiences with customers over the past decade and collaborations with audit and compliance experts
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Best Practice Process Financial Reporting Compliance
21
All subscribers start by automating this process
Document Risks amp Controls
Assess Control Effectiveness
Address Issues
Publish Certification
Keep risk-control matrix up to date and complete
Perform assessments periodically and on demand
View effectiveness documentation in real-time
Keep control designs and assessment plans up to date
Review and remediate issues identified by assessments
Reassess to verify effectiveness
Report assessment results to managers auditors
Review Best Practice for Financial Reporting Compliance for details
Copyright copy 2016 Oracle andor its affiliates All rights reserved 22
Best Practice Process Advanced Financial Controls
Identify Unwanted
Transactions
Deploy Controls
Address Issues
Report Results
22
Create Models and assess results
Remediate unwanted transactions where feasible
Convert Models to Controls
Run Control Analysis periodically
Manage incidents - options
Remediate transactions
Adjust ERP configuration
Add compensating access controls
Report incident management results to
managers auditors
All subscribers start by automating this process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
23
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed
in Get Started
Implement Oracle Best Practice Process
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved | Copyright copy 2016 Oracle andor its affiliates All rights reserved |
Go-To Partners
Success requires experience and expertise
ndash get both from our Go-To Partners
bull Guide process owners amp participants
through adoption of Best Practice Processes
bull Configure software for effective long-term
success Minimum cost of operation
Maximum flexibility to adapt to change
To learn more and get connected contact
your Oracle Success Manager
24
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
25
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed in Get
Started
Implement Oracle Best Practice Process
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Training and Guidance
bull Oracle University 1 Risk Cloud Training
bull Oracle Cloud Applications Security Overview
bull Related Oracle Financials Cloud Implementation I Implementation II
2 Other Prerequisite Training
bull Datasheets Release Readiness Demos and Videos
bull ERP Cloud Welcome Videos Oracle ERP Cloud Operations ndash Get Familiarized With Your Service
3 Additional Guidance
26
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
27
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed
in Get Started
Implement Oracle Best Practice Process
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Best Practice Solution Financial Reporting Compliance
1 Gather configuration
data
2 Perform Initial Setup and
Configuration
3 Prepare and Import data
4 Configure FRC roles and users
5 Add riskscontrols to
the object library
6 ReviewApprove risks and controls
7 Creates assessment
templates and plans Initiates
assessments
8 Assess controls
9 Create and address issues
identified during assessment
10 Reassess controls
11 Review assessment result
reports
28
Admin
Reviewer
Risk amp Control Owner
Assessor
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Best Practice Solution Advanced Financial Controls
29
Admin
Internal Auditor
Business Analyst
Process Owner
1 Gather configuration
data
2 Configure AFC (general roles
users)
3 Import Pre-built Models
4 Test amp Refine
Models
5 Review Results amp
Remediate
6 Define Advanced Controls
7 Schedule Sync amp Control Analysis
8 Review Incidents amp Remediate
9 Review Incident Reports
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Implementation Considerations
30
Implementation Planning
bull Include Partner and Success Manager in your project team
bull Include your users during planning
bull Plan for design validation
bull Train your users
bull Plan for cloud operations
Go-Live Planning
bull Plan well in advance
bull Make go-live resources available
bull Plan go-live after training is completed
bull Service Administrator has completed necessary tasks
bull Understand Oraclersquos support resources
Sustaining and Growing
bull Make post go-live resources available
bull Plan for changing business needs
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Implementation and Go-Live Planning Assets
Get Started Plan Your Solution
Use the Getting Started Checklist
Use the Go-Live Checklist
31
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Your Path to Success Take the shortest and most cost-effective path to success
1 Get Started Learn how to plan and adopt then sustain through growth and change Watch this brief video | Explore the details
2 Team With a Go-To Partner Success requires experience and expertise - get both from our Go-To Partners To get connected contact your Oracle Customer Success Manager (Need a Success Manager Contact your Oracle Applications Sales Manager)
3 Implement Our Best Practice Process This business process and automation is the foundation of each implementation Watch this brief video | Explore the details
Once you have an implementation plan request a plan review from your Oracle Success Manager (available for a limited time)
32
Learn more in Customer Connect
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Agenda
Panelist Introductions
Get Started
Panelist QampA Joel Alvarado Oracle Global Customer Programs
Abimani Peiris Oracle Support
Lakshmi Rajamohan Oracle Product Development
More Resources
1
2
3
4
33
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Agenda
Panelist Introductions
Get Started
Panelist QampA
More Resources
1
2
3
4
35
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Next Steps Take the shortest and most cost-effective path to success
1 Get Started Learn how to plan and adopt then sustain through growth and change Watch this brief video | Explore the details
2 Team With a Go-To Partner Success requires experience and expertise - get both from our Go-To Partners To get connected contact your Oracle Customer Success Manager (Need a Success Manager Contact your Oracle Applications Sales Manager)
3 Implement Our Best Practice Process This business process and automation is the foundation of each implementation Watch this brief video | Explore the details
Once you have an implementation plan request a plan review from your Oracle Success Manager (available for a limited time)
36
Learn more in Customer Connect
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Customer Connect
bull Learn how to get started with Risk Cloud
bull Get product news
bull Share ideas and ask questions about why when and how to use Risk Cloud
bull and more
37
httpsappsconnectoraclecomresources081926cc0a
Copyright copy 2016 Oracle andor its affiliates All rights reserved 38 38
Join our LinkedIn Group For the latest Updates and Presentations
Copyright copy 2016 Oracle andor its affiliates All rights reserved
For subscribers and partners
To Learn More
Cloud Portal Release Readiness User Documentation Modern Best Practice
Oracle University Success Managers Get Started Customer Connect
39
Copyright copy 2016 Oracle andor its affiliates All rights reserved
CSM ndash Customer Success Management
43
bullAdvocate bullEducate bullEvaluate bullEnable
Evolve
Copyright copy 2016 Oracle andor its affiliates All rights reserved
1 Engage Plan for
adoption understand KPIrsquos
Value Realization ndash Quarterly Business Review
3 REVIEW
4 IMPROVE
QBR Process Flow
3 Review Executive meeting to
understand ldquoas-isrdquo situation Develop strategic adoption plan aligned with business requirements
4 Improve FUP Implementation project plan
1 ENGAGE
2 Evaluate Initial diagnostic activities for
specific KPIrsquos
QUARTERLY BUSINESS REVIEW
2 EVALUATE
Designed for key- and end-business users
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Establish Governance and Communication
Plan
bull Define Responsibilities
bull Establish formal communication paths
bull Foster Teambuilding
Adopt Modern Best Practices
bull Achieve consistently superior performance
bull Find new ways to support innovation and business growth
Ensure Continuous Learning
bull Self-motivated and voluntary
bull Create ldquoChampionsrdquo
Understand Data Security
bull Consider Risk Mitigation
bull Proof of capabilities
bull Breadth of experience
Main recommendations for adopting Cloud Solutions
47
Copyright copy 2016 Oracle andor its affiliates All rights reserved 52
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Cloud Portals
Cloud Customer Portal
bull Manage your cloud services ndash uptime service levels usage statistics
Cloud Service Notification Portal
bull View service notifications such as outage notifications related to monthly updates
bull Create additional users for receiving notifications
62
Copyright copy 2016 Oracle andor its affiliates All rights reserved 74
75
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Best Practice Process Financial Reporting Compliance
21
All subscribers start by automating this process
Document Risks amp Controls
Assess Control Effectiveness
Address Issues
Publish Certification
Keep risk-control matrix up to date and complete
Perform assessments periodically and on demand
View effectiveness documentation in real-time
Keep control designs and assessment plans up to date
Review and remediate issues identified by assessments
Reassess to verify effectiveness
Report assessment results to managers auditors
Review Best Practice for Financial Reporting Compliance for details
Copyright copy 2016 Oracle andor its affiliates All rights reserved 22
Best Practice Process Advanced Financial Controls
Identify Unwanted
Transactions
Deploy Controls
Address Issues
Report Results
22
Create Models and assess results
Remediate unwanted transactions where feasible
Convert Models to Controls
Run Control Analysis periodically
Manage incidents - options
Remediate transactions
Adjust ERP configuration
Add compensating access controls
Report incident management results to
managers auditors
All subscribers start by automating this process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
23
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed
in Get Started
Implement Oracle Best Practice Process
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved | Copyright copy 2016 Oracle andor its affiliates All rights reserved |
Go-To Partners
Success requires experience and expertise
ndash get both from our Go-To Partners
bull Guide process owners amp participants
through adoption of Best Practice Processes
bull Configure software for effective long-term
success Minimum cost of operation
Maximum flexibility to adapt to change
To learn more and get connected contact
your Oracle Success Manager
24
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
25
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed in Get
Started
Implement Oracle Best Practice Process
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Training and Guidance
bull Oracle University 1 Risk Cloud Training
bull Oracle Cloud Applications Security Overview
bull Related Oracle Financials Cloud Implementation I Implementation II
2 Other Prerequisite Training
bull Datasheets Release Readiness Demos and Videos
bull ERP Cloud Welcome Videos Oracle ERP Cloud Operations ndash Get Familiarized With Your Service
3 Additional Guidance
26
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
27
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed
in Get Started
Implement Oracle Best Practice Process
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Best Practice Solution Financial Reporting Compliance
1 Gather configuration
data
2 Perform Initial Setup and
Configuration
3 Prepare and Import data
4 Configure FRC roles and users
5 Add riskscontrols to
the object library
6 ReviewApprove risks and controls
7 Creates assessment
templates and plans Initiates
assessments
8 Assess controls
9 Create and address issues
identified during assessment
10 Reassess controls
11 Review assessment result
reports
28
Admin
Reviewer
Risk amp Control Owner
Assessor
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Best Practice Solution Advanced Financial Controls
29
Admin
Internal Auditor
Business Analyst
Process Owner
1 Gather configuration
data
2 Configure AFC (general roles
users)
3 Import Pre-built Models
4 Test amp Refine
Models
5 Review Results amp
Remediate
6 Define Advanced Controls
7 Schedule Sync amp Control Analysis
8 Review Incidents amp Remediate
9 Review Incident Reports
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Implementation Considerations
30
Implementation Planning
bull Include Partner and Success Manager in your project team
bull Include your users during planning
bull Plan for design validation
bull Train your users
bull Plan for cloud operations
Go-Live Planning
bull Plan well in advance
bull Make go-live resources available
bull Plan go-live after training is completed
bull Service Administrator has completed necessary tasks
bull Understand Oraclersquos support resources
Sustaining and Growing
bull Make post go-live resources available
bull Plan for changing business needs
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Implementation and Go-Live Planning Assets
Get Started Plan Your Solution
Use the Getting Started Checklist
Use the Go-Live Checklist
31
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Your Path to Success Take the shortest and most cost-effective path to success
1 Get Started Learn how to plan and adopt then sustain through growth and change Watch this brief video | Explore the details
2 Team With a Go-To Partner Success requires experience and expertise - get both from our Go-To Partners To get connected contact your Oracle Customer Success Manager (Need a Success Manager Contact your Oracle Applications Sales Manager)
3 Implement Our Best Practice Process This business process and automation is the foundation of each implementation Watch this brief video | Explore the details
Once you have an implementation plan request a plan review from your Oracle Success Manager (available for a limited time)
32
Learn more in Customer Connect
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Agenda
Panelist Introductions
Get Started
Panelist QampA Joel Alvarado Oracle Global Customer Programs
Abimani Peiris Oracle Support
Lakshmi Rajamohan Oracle Product Development
More Resources
1
2
3
4
33
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Agenda
Panelist Introductions
Get Started
Panelist QampA
More Resources
1
2
3
4
35
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Next Steps Take the shortest and most cost-effective path to success
1 Get Started Learn how to plan and adopt then sustain through growth and change Watch this brief video | Explore the details
2 Team With a Go-To Partner Success requires experience and expertise - get both from our Go-To Partners To get connected contact your Oracle Customer Success Manager (Need a Success Manager Contact your Oracle Applications Sales Manager)
3 Implement Our Best Practice Process This business process and automation is the foundation of each implementation Watch this brief video | Explore the details
Once you have an implementation plan request a plan review from your Oracle Success Manager (available for a limited time)
36
Learn more in Customer Connect
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Customer Connect
bull Learn how to get started with Risk Cloud
bull Get product news
bull Share ideas and ask questions about why when and how to use Risk Cloud
bull and more
37
httpsappsconnectoraclecomresources081926cc0a
Copyright copy 2016 Oracle andor its affiliates All rights reserved 38 38
Join our LinkedIn Group For the latest Updates and Presentations
Copyright copy 2016 Oracle andor its affiliates All rights reserved
For subscribers and partners
To Learn More
Cloud Portal Release Readiness User Documentation Modern Best Practice
Oracle University Success Managers Get Started Customer Connect
39
Copyright copy 2016 Oracle andor its affiliates All rights reserved
CSM ndash Customer Success Management
43
bullAdvocate bullEducate bullEvaluate bullEnable
Evolve
Copyright copy 2016 Oracle andor its affiliates All rights reserved
1 Engage Plan for
adoption understand KPIrsquos
Value Realization ndash Quarterly Business Review
3 REVIEW
4 IMPROVE
QBR Process Flow
3 Review Executive meeting to
understand ldquoas-isrdquo situation Develop strategic adoption plan aligned with business requirements
4 Improve FUP Implementation project plan
1 ENGAGE
2 Evaluate Initial diagnostic activities for
specific KPIrsquos
QUARTERLY BUSINESS REVIEW
2 EVALUATE
Designed for key- and end-business users
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Establish Governance and Communication
Plan
bull Define Responsibilities
bull Establish formal communication paths
bull Foster Teambuilding
Adopt Modern Best Practices
bull Achieve consistently superior performance
bull Find new ways to support innovation and business growth
Ensure Continuous Learning
bull Self-motivated and voluntary
bull Create ldquoChampionsrdquo
Understand Data Security
bull Consider Risk Mitigation
bull Proof of capabilities
bull Breadth of experience
Main recommendations for adopting Cloud Solutions
47
Copyright copy 2016 Oracle andor its affiliates All rights reserved 52
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Cloud Portals
Cloud Customer Portal
bull Manage your cloud services ndash uptime service levels usage statistics
Cloud Service Notification Portal
bull View service notifications such as outage notifications related to monthly updates
bull Create additional users for receiving notifications
62
Copyright copy 2016 Oracle andor its affiliates All rights reserved 74
75
Copyright copy 2016 Oracle andor its affiliates All rights reserved 22
Best Practice Process Advanced Financial Controls
Identify Unwanted
Transactions
Deploy Controls
Address Issues
Report Results
22
Create Models and assess results
Remediate unwanted transactions where feasible
Convert Models to Controls
Run Control Analysis periodically
Manage incidents - options
Remediate transactions
Adjust ERP configuration
Add compensating access controls
Report incident management results to
managers auditors
All subscribers start by automating this process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
23
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed
in Get Started
Implement Oracle Best Practice Process
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved | Copyright copy 2016 Oracle andor its affiliates All rights reserved |
Go-To Partners
Success requires experience and expertise
ndash get both from our Go-To Partners
bull Guide process owners amp participants
through adoption of Best Practice Processes
bull Configure software for effective long-term
success Minimum cost of operation
Maximum flexibility to adapt to change
To learn more and get connected contact
your Oracle Success Manager
24
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
25
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed in Get
Started
Implement Oracle Best Practice Process
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Training and Guidance
bull Oracle University 1 Risk Cloud Training
bull Oracle Cloud Applications Security Overview
bull Related Oracle Financials Cloud Implementation I Implementation II
2 Other Prerequisite Training
bull Datasheets Release Readiness Demos and Videos
bull ERP Cloud Welcome Videos Oracle ERP Cloud Operations ndash Get Familiarized With Your Service
3 Additional Guidance
26
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
27
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed
in Get Started
Implement Oracle Best Practice Process
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Best Practice Solution Financial Reporting Compliance
1 Gather configuration
data
2 Perform Initial Setup and
Configuration
3 Prepare and Import data
4 Configure FRC roles and users
5 Add riskscontrols to
the object library
6 ReviewApprove risks and controls
7 Creates assessment
templates and plans Initiates
assessments
8 Assess controls
9 Create and address issues
identified during assessment
10 Reassess controls
11 Review assessment result
reports
28
Admin
Reviewer
Risk amp Control Owner
Assessor
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Best Practice Solution Advanced Financial Controls
29
Admin
Internal Auditor
Business Analyst
Process Owner
1 Gather configuration
data
2 Configure AFC (general roles
users)
3 Import Pre-built Models
4 Test amp Refine
Models
5 Review Results amp
Remediate
6 Define Advanced Controls
7 Schedule Sync amp Control Analysis
8 Review Incidents amp Remediate
9 Review Incident Reports
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Implementation Considerations
30
Implementation Planning
bull Include Partner and Success Manager in your project team
bull Include your users during planning
bull Plan for design validation
bull Train your users
bull Plan for cloud operations
Go-Live Planning
bull Plan well in advance
bull Make go-live resources available
bull Plan go-live after training is completed
bull Service Administrator has completed necessary tasks
bull Understand Oraclersquos support resources
Sustaining and Growing
bull Make post go-live resources available
bull Plan for changing business needs
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Implementation and Go-Live Planning Assets
Get Started Plan Your Solution
Use the Getting Started Checklist
Use the Go-Live Checklist
31
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Your Path to Success Take the shortest and most cost-effective path to success
1 Get Started Learn how to plan and adopt then sustain through growth and change Watch this brief video | Explore the details
2 Team With a Go-To Partner Success requires experience and expertise - get both from our Go-To Partners To get connected contact your Oracle Customer Success Manager (Need a Success Manager Contact your Oracle Applications Sales Manager)
3 Implement Our Best Practice Process This business process and automation is the foundation of each implementation Watch this brief video | Explore the details
Once you have an implementation plan request a plan review from your Oracle Success Manager (available for a limited time)
32
Learn more in Customer Connect
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Agenda
Panelist Introductions
Get Started
Panelist QampA Joel Alvarado Oracle Global Customer Programs
Abimani Peiris Oracle Support
Lakshmi Rajamohan Oracle Product Development
More Resources
1
2
3
4
33
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Agenda
Panelist Introductions
Get Started
Panelist QampA
More Resources
1
2
3
4
35
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Next Steps Take the shortest and most cost-effective path to success
1 Get Started Learn how to plan and adopt then sustain through growth and change Watch this brief video | Explore the details
2 Team With a Go-To Partner Success requires experience and expertise - get both from our Go-To Partners To get connected contact your Oracle Customer Success Manager (Need a Success Manager Contact your Oracle Applications Sales Manager)
3 Implement Our Best Practice Process This business process and automation is the foundation of each implementation Watch this brief video | Explore the details
Once you have an implementation plan request a plan review from your Oracle Success Manager (available for a limited time)
36
Learn more in Customer Connect
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Customer Connect
bull Learn how to get started with Risk Cloud
bull Get product news
bull Share ideas and ask questions about why when and how to use Risk Cloud
bull and more
37
httpsappsconnectoraclecomresources081926cc0a
Copyright copy 2016 Oracle andor its affiliates All rights reserved 38 38
Join our LinkedIn Group For the latest Updates and Presentations
Copyright copy 2016 Oracle andor its affiliates All rights reserved
For subscribers and partners
To Learn More
Cloud Portal Release Readiness User Documentation Modern Best Practice
Oracle University Success Managers Get Started Customer Connect
39
Copyright copy 2016 Oracle andor its affiliates All rights reserved
CSM ndash Customer Success Management
43
bullAdvocate bullEducate bullEvaluate bullEnable
Evolve
Copyright copy 2016 Oracle andor its affiliates All rights reserved
1 Engage Plan for
adoption understand KPIrsquos
Value Realization ndash Quarterly Business Review
3 REVIEW
4 IMPROVE
QBR Process Flow
3 Review Executive meeting to
understand ldquoas-isrdquo situation Develop strategic adoption plan aligned with business requirements
4 Improve FUP Implementation project plan
1 ENGAGE
2 Evaluate Initial diagnostic activities for
specific KPIrsquos
QUARTERLY BUSINESS REVIEW
2 EVALUATE
Designed for key- and end-business users
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Establish Governance and Communication
Plan
bull Define Responsibilities
bull Establish formal communication paths
bull Foster Teambuilding
Adopt Modern Best Practices
bull Achieve consistently superior performance
bull Find new ways to support innovation and business growth
Ensure Continuous Learning
bull Self-motivated and voluntary
bull Create ldquoChampionsrdquo
Understand Data Security
bull Consider Risk Mitigation
bull Proof of capabilities
bull Breadth of experience
Main recommendations for adopting Cloud Solutions
47
Copyright copy 2016 Oracle andor its affiliates All rights reserved 52
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Cloud Portals
Cloud Customer Portal
bull Manage your cloud services ndash uptime service levels usage statistics
Cloud Service Notification Portal
bull View service notifications such as outage notifications related to monthly updates
bull Create additional users for receiving notifications
62
Copyright copy 2016 Oracle andor its affiliates All rights reserved 74
75
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
23
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed
in Get Started
Implement Oracle Best Practice Process
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved | Copyright copy 2016 Oracle andor its affiliates All rights reserved |
Go-To Partners
Success requires experience and expertise
ndash get both from our Go-To Partners
bull Guide process owners amp participants
through adoption of Best Practice Processes
bull Configure software for effective long-term
success Minimum cost of operation
Maximum flexibility to adapt to change
To learn more and get connected contact
your Oracle Success Manager
24
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
25
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed in Get
Started
Implement Oracle Best Practice Process
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Training and Guidance
bull Oracle University 1 Risk Cloud Training
bull Oracle Cloud Applications Security Overview
bull Related Oracle Financials Cloud Implementation I Implementation II
2 Other Prerequisite Training
bull Datasheets Release Readiness Demos and Videos
bull ERP Cloud Welcome Videos Oracle ERP Cloud Operations ndash Get Familiarized With Your Service
3 Additional Guidance
26
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
27
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed
in Get Started
Implement Oracle Best Practice Process
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Best Practice Solution Financial Reporting Compliance
1 Gather configuration
data
2 Perform Initial Setup and
Configuration
3 Prepare and Import data
4 Configure FRC roles and users
5 Add riskscontrols to
the object library
6 ReviewApprove risks and controls
7 Creates assessment
templates and plans Initiates
assessments
8 Assess controls
9 Create and address issues
identified during assessment
10 Reassess controls
11 Review assessment result
reports
28
Admin
Reviewer
Risk amp Control Owner
Assessor
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Best Practice Solution Advanced Financial Controls
29
Admin
Internal Auditor
Business Analyst
Process Owner
1 Gather configuration
data
2 Configure AFC (general roles
users)
3 Import Pre-built Models
4 Test amp Refine
Models
5 Review Results amp
Remediate
6 Define Advanced Controls
7 Schedule Sync amp Control Analysis
8 Review Incidents amp Remediate
9 Review Incident Reports
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Implementation Considerations
30
Implementation Planning
bull Include Partner and Success Manager in your project team
bull Include your users during planning
bull Plan for design validation
bull Train your users
bull Plan for cloud operations
Go-Live Planning
bull Plan well in advance
bull Make go-live resources available
bull Plan go-live after training is completed
bull Service Administrator has completed necessary tasks
bull Understand Oraclersquos support resources
Sustaining and Growing
bull Make post go-live resources available
bull Plan for changing business needs
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Implementation and Go-Live Planning Assets
Get Started Plan Your Solution
Use the Getting Started Checklist
Use the Go-Live Checklist
31
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Your Path to Success Take the shortest and most cost-effective path to success
1 Get Started Learn how to plan and adopt then sustain through growth and change Watch this brief video | Explore the details
2 Team With a Go-To Partner Success requires experience and expertise - get both from our Go-To Partners To get connected contact your Oracle Customer Success Manager (Need a Success Manager Contact your Oracle Applications Sales Manager)
3 Implement Our Best Practice Process This business process and automation is the foundation of each implementation Watch this brief video | Explore the details
Once you have an implementation plan request a plan review from your Oracle Success Manager (available for a limited time)
32
Learn more in Customer Connect
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Agenda
Panelist Introductions
Get Started
Panelist QampA Joel Alvarado Oracle Global Customer Programs
Abimani Peiris Oracle Support
Lakshmi Rajamohan Oracle Product Development
More Resources
1
2
3
4
33
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Agenda
Panelist Introductions
Get Started
Panelist QampA
More Resources
1
2
3
4
35
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Next Steps Take the shortest and most cost-effective path to success
1 Get Started Learn how to plan and adopt then sustain through growth and change Watch this brief video | Explore the details
2 Team With a Go-To Partner Success requires experience and expertise - get both from our Go-To Partners To get connected contact your Oracle Customer Success Manager (Need a Success Manager Contact your Oracle Applications Sales Manager)
3 Implement Our Best Practice Process This business process and automation is the foundation of each implementation Watch this brief video | Explore the details
Once you have an implementation plan request a plan review from your Oracle Success Manager (available for a limited time)
36
Learn more in Customer Connect
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Customer Connect
bull Learn how to get started with Risk Cloud
bull Get product news
bull Share ideas and ask questions about why when and how to use Risk Cloud
bull and more
37
httpsappsconnectoraclecomresources081926cc0a
Copyright copy 2016 Oracle andor its affiliates All rights reserved 38 38
Join our LinkedIn Group For the latest Updates and Presentations
Copyright copy 2016 Oracle andor its affiliates All rights reserved
For subscribers and partners
To Learn More
Cloud Portal Release Readiness User Documentation Modern Best Practice
Oracle University Success Managers Get Started Customer Connect
39
Copyright copy 2016 Oracle andor its affiliates All rights reserved
CSM ndash Customer Success Management
43
bullAdvocate bullEducate bullEvaluate bullEnable
Evolve
Copyright copy 2016 Oracle andor its affiliates All rights reserved
1 Engage Plan for
adoption understand KPIrsquos
Value Realization ndash Quarterly Business Review
3 REVIEW
4 IMPROVE
QBR Process Flow
3 Review Executive meeting to
understand ldquoas-isrdquo situation Develop strategic adoption plan aligned with business requirements
4 Improve FUP Implementation project plan
1 ENGAGE
2 Evaluate Initial diagnostic activities for
specific KPIrsquos
QUARTERLY BUSINESS REVIEW
2 EVALUATE
Designed for key- and end-business users
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Establish Governance and Communication
Plan
bull Define Responsibilities
bull Establish formal communication paths
bull Foster Teambuilding
Adopt Modern Best Practices
bull Achieve consistently superior performance
bull Find new ways to support innovation and business growth
Ensure Continuous Learning
bull Self-motivated and voluntary
bull Create ldquoChampionsrdquo
Understand Data Security
bull Consider Risk Mitigation
bull Proof of capabilities
bull Breadth of experience
Main recommendations for adopting Cloud Solutions
47
Copyright copy 2016 Oracle andor its affiliates All rights reserved 52
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Cloud Portals
Cloud Customer Portal
bull Manage your cloud services ndash uptime service levels usage statistics
Cloud Service Notification Portal
bull View service notifications such as outage notifications related to monthly updates
bull Create additional users for receiving notifications
62
Copyright copy 2016 Oracle andor its affiliates All rights reserved 74
75
Copyright copy 2016 Oracle andor its affiliates All rights reserved | Copyright copy 2016 Oracle andor its affiliates All rights reserved |
Go-To Partners
Success requires experience and expertise
ndash get both from our Go-To Partners
bull Guide process owners amp participants
through adoption of Best Practice Processes
bull Configure software for effective long-term
success Minimum cost of operation
Maximum flexibility to adapt to change
To learn more and get connected contact
your Oracle Success Manager
24
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
25
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed in Get
Started
Implement Oracle Best Practice Process
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Training and Guidance
bull Oracle University 1 Risk Cloud Training
bull Oracle Cloud Applications Security Overview
bull Related Oracle Financials Cloud Implementation I Implementation II
2 Other Prerequisite Training
bull Datasheets Release Readiness Demos and Videos
bull ERP Cloud Welcome Videos Oracle ERP Cloud Operations ndash Get Familiarized With Your Service
3 Additional Guidance
26
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
27
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed
in Get Started
Implement Oracle Best Practice Process
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Best Practice Solution Financial Reporting Compliance
1 Gather configuration
data
2 Perform Initial Setup and
Configuration
3 Prepare and Import data
4 Configure FRC roles and users
5 Add riskscontrols to
the object library
6 ReviewApprove risks and controls
7 Creates assessment
templates and plans Initiates
assessments
8 Assess controls
9 Create and address issues
identified during assessment
10 Reassess controls
11 Review assessment result
reports
28
Admin
Reviewer
Risk amp Control Owner
Assessor
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Best Practice Solution Advanced Financial Controls
29
Admin
Internal Auditor
Business Analyst
Process Owner
1 Gather configuration
data
2 Configure AFC (general roles
users)
3 Import Pre-built Models
4 Test amp Refine
Models
5 Review Results amp
Remediate
6 Define Advanced Controls
7 Schedule Sync amp Control Analysis
8 Review Incidents amp Remediate
9 Review Incident Reports
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Implementation Considerations
30
Implementation Planning
bull Include Partner and Success Manager in your project team
bull Include your users during planning
bull Plan for design validation
bull Train your users
bull Plan for cloud operations
Go-Live Planning
bull Plan well in advance
bull Make go-live resources available
bull Plan go-live after training is completed
bull Service Administrator has completed necessary tasks
bull Understand Oraclersquos support resources
Sustaining and Growing
bull Make post go-live resources available
bull Plan for changing business needs
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Implementation and Go-Live Planning Assets
Get Started Plan Your Solution
Use the Getting Started Checklist
Use the Go-Live Checklist
31
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Your Path to Success Take the shortest and most cost-effective path to success
1 Get Started Learn how to plan and adopt then sustain through growth and change Watch this brief video | Explore the details
2 Team With a Go-To Partner Success requires experience and expertise - get both from our Go-To Partners To get connected contact your Oracle Customer Success Manager (Need a Success Manager Contact your Oracle Applications Sales Manager)
3 Implement Our Best Practice Process This business process and automation is the foundation of each implementation Watch this brief video | Explore the details
Once you have an implementation plan request a plan review from your Oracle Success Manager (available for a limited time)
32
Learn more in Customer Connect
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Agenda
Panelist Introductions
Get Started
Panelist QampA Joel Alvarado Oracle Global Customer Programs
Abimani Peiris Oracle Support
Lakshmi Rajamohan Oracle Product Development
More Resources
1
2
3
4
33
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Agenda
Panelist Introductions
Get Started
Panelist QampA
More Resources
1
2
3
4
35
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Next Steps Take the shortest and most cost-effective path to success
1 Get Started Learn how to plan and adopt then sustain through growth and change Watch this brief video | Explore the details
2 Team With a Go-To Partner Success requires experience and expertise - get both from our Go-To Partners To get connected contact your Oracle Customer Success Manager (Need a Success Manager Contact your Oracle Applications Sales Manager)
3 Implement Our Best Practice Process This business process and automation is the foundation of each implementation Watch this brief video | Explore the details
Once you have an implementation plan request a plan review from your Oracle Success Manager (available for a limited time)
36
Learn more in Customer Connect
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Customer Connect
bull Learn how to get started with Risk Cloud
bull Get product news
bull Share ideas and ask questions about why when and how to use Risk Cloud
bull and more
37
httpsappsconnectoraclecomresources081926cc0a
Copyright copy 2016 Oracle andor its affiliates All rights reserved 38 38
Join our LinkedIn Group For the latest Updates and Presentations
Copyright copy 2016 Oracle andor its affiliates All rights reserved
For subscribers and partners
To Learn More
Cloud Portal Release Readiness User Documentation Modern Best Practice
Oracle University Success Managers Get Started Customer Connect
39
Copyright copy 2016 Oracle andor its affiliates All rights reserved
CSM ndash Customer Success Management
43
bullAdvocate bullEducate bullEvaluate bullEnable
Evolve
Copyright copy 2016 Oracle andor its affiliates All rights reserved
1 Engage Plan for
adoption understand KPIrsquos
Value Realization ndash Quarterly Business Review
3 REVIEW
4 IMPROVE
QBR Process Flow
3 Review Executive meeting to
understand ldquoas-isrdquo situation Develop strategic adoption plan aligned with business requirements
4 Improve FUP Implementation project plan
1 ENGAGE
2 Evaluate Initial diagnostic activities for
specific KPIrsquos
QUARTERLY BUSINESS REVIEW
2 EVALUATE
Designed for key- and end-business users
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Establish Governance and Communication
Plan
bull Define Responsibilities
bull Establish formal communication paths
bull Foster Teambuilding
Adopt Modern Best Practices
bull Achieve consistently superior performance
bull Find new ways to support innovation and business growth
Ensure Continuous Learning
bull Self-motivated and voluntary
bull Create ldquoChampionsrdquo
Understand Data Security
bull Consider Risk Mitigation
bull Proof of capabilities
bull Breadth of experience
Main recommendations for adopting Cloud Solutions
47
Copyright copy 2016 Oracle andor its affiliates All rights reserved 52
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Cloud Portals
Cloud Customer Portal
bull Manage your cloud services ndash uptime service levels usage statistics
Cloud Service Notification Portal
bull View service notifications such as outage notifications related to monthly updates
bull Create additional users for receiving notifications
62
Copyright copy 2016 Oracle andor its affiliates All rights reserved 74
75
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
25
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed in Get
Started
Implement Oracle Best Practice Process
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Training and Guidance
bull Oracle University 1 Risk Cloud Training
bull Oracle Cloud Applications Security Overview
bull Related Oracle Financials Cloud Implementation I Implementation II
2 Other Prerequisite Training
bull Datasheets Release Readiness Demos and Videos
bull ERP Cloud Welcome Videos Oracle ERP Cloud Operations ndash Get Familiarized With Your Service
3 Additional Guidance
26
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
27
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed
in Get Started
Implement Oracle Best Practice Process
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Best Practice Solution Financial Reporting Compliance
1 Gather configuration
data
2 Perform Initial Setup and
Configuration
3 Prepare and Import data
4 Configure FRC roles and users
5 Add riskscontrols to
the object library
6 ReviewApprove risks and controls
7 Creates assessment
templates and plans Initiates
assessments
8 Assess controls
9 Create and address issues
identified during assessment
10 Reassess controls
11 Review assessment result
reports
28
Admin
Reviewer
Risk amp Control Owner
Assessor
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Best Practice Solution Advanced Financial Controls
29
Admin
Internal Auditor
Business Analyst
Process Owner
1 Gather configuration
data
2 Configure AFC (general roles
users)
3 Import Pre-built Models
4 Test amp Refine
Models
5 Review Results amp
Remediate
6 Define Advanced Controls
7 Schedule Sync amp Control Analysis
8 Review Incidents amp Remediate
9 Review Incident Reports
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Implementation Considerations
30
Implementation Planning
bull Include Partner and Success Manager in your project team
bull Include your users during planning
bull Plan for design validation
bull Train your users
bull Plan for cloud operations
Go-Live Planning
bull Plan well in advance
bull Make go-live resources available
bull Plan go-live after training is completed
bull Service Administrator has completed necessary tasks
bull Understand Oraclersquos support resources
Sustaining and Growing
bull Make post go-live resources available
bull Plan for changing business needs
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Implementation and Go-Live Planning Assets
Get Started Plan Your Solution
Use the Getting Started Checklist
Use the Go-Live Checklist
31
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Your Path to Success Take the shortest and most cost-effective path to success
1 Get Started Learn how to plan and adopt then sustain through growth and change Watch this brief video | Explore the details
2 Team With a Go-To Partner Success requires experience and expertise - get both from our Go-To Partners To get connected contact your Oracle Customer Success Manager (Need a Success Manager Contact your Oracle Applications Sales Manager)
3 Implement Our Best Practice Process This business process and automation is the foundation of each implementation Watch this brief video | Explore the details
Once you have an implementation plan request a plan review from your Oracle Success Manager (available for a limited time)
32
Learn more in Customer Connect
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Agenda
Panelist Introductions
Get Started
Panelist QampA Joel Alvarado Oracle Global Customer Programs
Abimani Peiris Oracle Support
Lakshmi Rajamohan Oracle Product Development
More Resources
1
2
3
4
33
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Agenda
Panelist Introductions
Get Started
Panelist QampA
More Resources
1
2
3
4
35
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Next Steps Take the shortest and most cost-effective path to success
1 Get Started Learn how to plan and adopt then sustain through growth and change Watch this brief video | Explore the details
2 Team With a Go-To Partner Success requires experience and expertise - get both from our Go-To Partners To get connected contact your Oracle Customer Success Manager (Need a Success Manager Contact your Oracle Applications Sales Manager)
3 Implement Our Best Practice Process This business process and automation is the foundation of each implementation Watch this brief video | Explore the details
Once you have an implementation plan request a plan review from your Oracle Success Manager (available for a limited time)
36
Learn more in Customer Connect
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Customer Connect
bull Learn how to get started with Risk Cloud
bull Get product news
bull Share ideas and ask questions about why when and how to use Risk Cloud
bull and more
37
httpsappsconnectoraclecomresources081926cc0a
Copyright copy 2016 Oracle andor its affiliates All rights reserved 38 38
Join our LinkedIn Group For the latest Updates and Presentations
Copyright copy 2016 Oracle andor its affiliates All rights reserved
For subscribers and partners
To Learn More
Cloud Portal Release Readiness User Documentation Modern Best Practice
Oracle University Success Managers Get Started Customer Connect
39
Copyright copy 2016 Oracle andor its affiliates All rights reserved
CSM ndash Customer Success Management
43
bullAdvocate bullEducate bullEvaluate bullEnable
Evolve
Copyright copy 2016 Oracle andor its affiliates All rights reserved
1 Engage Plan for
adoption understand KPIrsquos
Value Realization ndash Quarterly Business Review
3 REVIEW
4 IMPROVE
QBR Process Flow
3 Review Executive meeting to
understand ldquoas-isrdquo situation Develop strategic adoption plan aligned with business requirements
4 Improve FUP Implementation project plan
1 ENGAGE
2 Evaluate Initial diagnostic activities for
specific KPIrsquos
QUARTERLY BUSINESS REVIEW
2 EVALUATE
Designed for key- and end-business users
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Establish Governance and Communication
Plan
bull Define Responsibilities
bull Establish formal communication paths
bull Foster Teambuilding
Adopt Modern Best Practices
bull Achieve consistently superior performance
bull Find new ways to support innovation and business growth
Ensure Continuous Learning
bull Self-motivated and voluntary
bull Create ldquoChampionsrdquo
Understand Data Security
bull Consider Risk Mitigation
bull Proof of capabilities
bull Breadth of experience
Main recommendations for adopting Cloud Solutions
47
Copyright copy 2016 Oracle andor its affiliates All rights reserved 52
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Cloud Portals
Cloud Customer Portal
bull Manage your cloud services ndash uptime service levels usage statistics
Cloud Service Notification Portal
bull View service notifications such as outage notifications related to monthly updates
bull Create additional users for receiving notifications
62
Copyright copy 2016 Oracle andor its affiliates All rights reserved 74
75
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Training and Guidance
bull Oracle University 1 Risk Cloud Training
bull Oracle Cloud Applications Security Overview
bull Related Oracle Financials Cloud Implementation I Implementation II
2 Other Prerequisite Training
bull Datasheets Release Readiness Demos and Videos
bull ERP Cloud Welcome Videos Oracle ERP Cloud Operations ndash Get Familiarized With Your Service
3 Additional Guidance
26
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
27
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed
in Get Started
Implement Oracle Best Practice Process
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Best Practice Solution Financial Reporting Compliance
1 Gather configuration
data
2 Perform Initial Setup and
Configuration
3 Prepare and Import data
4 Configure FRC roles and users
5 Add riskscontrols to
the object library
6 ReviewApprove risks and controls
7 Creates assessment
templates and plans Initiates
assessments
8 Assess controls
9 Create and address issues
identified during assessment
10 Reassess controls
11 Review assessment result
reports
28
Admin
Reviewer
Risk amp Control Owner
Assessor
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Best Practice Solution Advanced Financial Controls
29
Admin
Internal Auditor
Business Analyst
Process Owner
1 Gather configuration
data
2 Configure AFC (general roles
users)
3 Import Pre-built Models
4 Test amp Refine
Models
5 Review Results amp
Remediate
6 Define Advanced Controls
7 Schedule Sync amp Control Analysis
8 Review Incidents amp Remediate
9 Review Incident Reports
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Implementation Considerations
30
Implementation Planning
bull Include Partner and Success Manager in your project team
bull Include your users during planning
bull Plan for design validation
bull Train your users
bull Plan for cloud operations
Go-Live Planning
bull Plan well in advance
bull Make go-live resources available
bull Plan go-live after training is completed
bull Service Administrator has completed necessary tasks
bull Understand Oraclersquos support resources
Sustaining and Growing
bull Make post go-live resources available
bull Plan for changing business needs
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Implementation and Go-Live Planning Assets
Get Started Plan Your Solution
Use the Getting Started Checklist
Use the Go-Live Checklist
31
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Your Path to Success Take the shortest and most cost-effective path to success
1 Get Started Learn how to plan and adopt then sustain through growth and change Watch this brief video | Explore the details
2 Team With a Go-To Partner Success requires experience and expertise - get both from our Go-To Partners To get connected contact your Oracle Customer Success Manager (Need a Success Manager Contact your Oracle Applications Sales Manager)
3 Implement Our Best Practice Process This business process and automation is the foundation of each implementation Watch this brief video | Explore the details
Once you have an implementation plan request a plan review from your Oracle Success Manager (available for a limited time)
32
Learn more in Customer Connect
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Agenda
Panelist Introductions
Get Started
Panelist QampA Joel Alvarado Oracle Global Customer Programs
Abimani Peiris Oracle Support
Lakshmi Rajamohan Oracle Product Development
More Resources
1
2
3
4
33
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Agenda
Panelist Introductions
Get Started
Panelist QampA
More Resources
1
2
3
4
35
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Next Steps Take the shortest and most cost-effective path to success
1 Get Started Learn how to plan and adopt then sustain through growth and change Watch this brief video | Explore the details
2 Team With a Go-To Partner Success requires experience and expertise - get both from our Go-To Partners To get connected contact your Oracle Customer Success Manager (Need a Success Manager Contact your Oracle Applications Sales Manager)
3 Implement Our Best Practice Process This business process and automation is the foundation of each implementation Watch this brief video | Explore the details
Once you have an implementation plan request a plan review from your Oracle Success Manager (available for a limited time)
36
Learn more in Customer Connect
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Customer Connect
bull Learn how to get started with Risk Cloud
bull Get product news
bull Share ideas and ask questions about why when and how to use Risk Cloud
bull and more
37
httpsappsconnectoraclecomresources081926cc0a
Copyright copy 2016 Oracle andor its affiliates All rights reserved 38 38
Join our LinkedIn Group For the latest Updates and Presentations
Copyright copy 2016 Oracle andor its affiliates All rights reserved
For subscribers and partners
To Learn More
Cloud Portal Release Readiness User Documentation Modern Best Practice
Oracle University Success Managers Get Started Customer Connect
39
Copyright copy 2016 Oracle andor its affiliates All rights reserved
CSM ndash Customer Success Management
43
bullAdvocate bullEducate bullEvaluate bullEnable
Evolve
Copyright copy 2016 Oracle andor its affiliates All rights reserved
1 Engage Plan for
adoption understand KPIrsquos
Value Realization ndash Quarterly Business Review
3 REVIEW
4 IMPROVE
QBR Process Flow
3 Review Executive meeting to
understand ldquoas-isrdquo situation Develop strategic adoption plan aligned with business requirements
4 Improve FUP Implementation project plan
1 ENGAGE
2 Evaluate Initial diagnostic activities for
specific KPIrsquos
QUARTERLY BUSINESS REVIEW
2 EVALUATE
Designed for key- and end-business users
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Establish Governance and Communication
Plan
bull Define Responsibilities
bull Establish formal communication paths
bull Foster Teambuilding
Adopt Modern Best Practices
bull Achieve consistently superior performance
bull Find new ways to support innovation and business growth
Ensure Continuous Learning
bull Self-motivated and voluntary
bull Create ldquoChampionsrdquo
Understand Data Security
bull Consider Risk Mitigation
bull Proof of capabilities
bull Breadth of experience
Main recommendations for adopting Cloud Solutions
47
Copyright copy 2016 Oracle andor its affiliates All rights reserved 52
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Cloud Portals
Cloud Customer Portal
bull Manage your cloud services ndash uptime service levels usage statistics
Cloud Service Notification Portal
bull View service notifications such as outage notifications related to monthly updates
bull Create additional users for receiving notifications
62
Copyright copy 2016 Oracle andor its affiliates All rights reserved 74
75
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Get Started ndash Step-by-Step
27
Review Risk Management Cloud Get Started in MOS (Doc Id 21205571 )
Review Risk Management Best
Practices
Contact your Oracle Success Manager for list of Go-to Partners
Complete Prerequisite training courses listed
in Get Started
Implement Oracle Best Practice Process
Review Get Started
Understand Best Practice
Process
Team up with a Go-to Partner
Get Training
Implement Best Practice
Process
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Best Practice Solution Financial Reporting Compliance
1 Gather configuration
data
2 Perform Initial Setup and
Configuration
3 Prepare and Import data
4 Configure FRC roles and users
5 Add riskscontrols to
the object library
6 ReviewApprove risks and controls
7 Creates assessment
templates and plans Initiates
assessments
8 Assess controls
9 Create and address issues
identified during assessment
10 Reassess controls
11 Review assessment result
reports
28
Admin
Reviewer
Risk amp Control Owner
Assessor
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Best Practice Solution Advanced Financial Controls
29
Admin
Internal Auditor
Business Analyst
Process Owner
1 Gather configuration
data
2 Configure AFC (general roles
users)
3 Import Pre-built Models
4 Test amp Refine
Models
5 Review Results amp
Remediate
6 Define Advanced Controls
7 Schedule Sync amp Control Analysis
8 Review Incidents amp Remediate
9 Review Incident Reports
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Implementation Considerations
30
Implementation Planning
bull Include Partner and Success Manager in your project team
bull Include your users during planning
bull Plan for design validation
bull Train your users
bull Plan for cloud operations
Go-Live Planning
bull Plan well in advance
bull Make go-live resources available
bull Plan go-live after training is completed
bull Service Administrator has completed necessary tasks
bull Understand Oraclersquos support resources
Sustaining and Growing
bull Make post go-live resources available
bull Plan for changing business needs
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Implementation and Go-Live Planning Assets
Get Started Plan Your Solution
Use the Getting Started Checklist
Use the Go-Live Checklist
31
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Your Path to Success Take the shortest and most cost-effective path to success
1 Get Started Learn how to plan and adopt then sustain through growth and change Watch this brief video | Explore the details
2 Team With a Go-To Partner Success requires experience and expertise - get both from our Go-To Partners To get connected contact your Oracle Customer Success Manager (Need a Success Manager Contact your Oracle Applications Sales Manager)
3 Implement Our Best Practice Process This business process and automation is the foundation of each implementation Watch this brief video | Explore the details
Once you have an implementation plan request a plan review from your Oracle Success Manager (available for a limited time)
32
Learn more in Customer Connect
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Agenda
Panelist Introductions
Get Started
Panelist QampA Joel Alvarado Oracle Global Customer Programs
Abimani Peiris Oracle Support
Lakshmi Rajamohan Oracle Product Development
More Resources
1
2
3
4
33
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Agenda
Panelist Introductions
Get Started
Panelist QampA
More Resources
1
2
3
4
35
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Next Steps Take the shortest and most cost-effective path to success
1 Get Started Learn how to plan and adopt then sustain through growth and change Watch this brief video | Explore the details
2 Team With a Go-To Partner Success requires experience and expertise - get both from our Go-To Partners To get connected contact your Oracle Customer Success Manager (Need a Success Manager Contact your Oracle Applications Sales Manager)
3 Implement Our Best Practice Process This business process and automation is the foundation of each implementation Watch this brief video | Explore the details
Once you have an implementation plan request a plan review from your Oracle Success Manager (available for a limited time)
36
Learn more in Customer Connect
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Customer Connect
bull Learn how to get started with Risk Cloud
bull Get product news
bull Share ideas and ask questions about why when and how to use Risk Cloud
bull and more
37
httpsappsconnectoraclecomresources081926cc0a
Copyright copy 2016 Oracle andor its affiliates All rights reserved 38 38
Join our LinkedIn Group For the latest Updates and Presentations
Copyright copy 2016 Oracle andor its affiliates All rights reserved
For subscribers and partners
To Learn More
Cloud Portal Release Readiness User Documentation Modern Best Practice
Oracle University Success Managers Get Started Customer Connect
39
Copyright copy 2016 Oracle andor its affiliates All rights reserved
CSM ndash Customer Success Management
43
bullAdvocate bullEducate bullEvaluate bullEnable
Evolve
Copyright copy 2016 Oracle andor its affiliates All rights reserved
1 Engage Plan for
adoption understand KPIrsquos
Value Realization ndash Quarterly Business Review
3 REVIEW
4 IMPROVE
QBR Process Flow
3 Review Executive meeting to
understand ldquoas-isrdquo situation Develop strategic adoption plan aligned with business requirements
4 Improve FUP Implementation project plan
1 ENGAGE
2 Evaluate Initial diagnostic activities for
specific KPIrsquos
QUARTERLY BUSINESS REVIEW
2 EVALUATE
Designed for key- and end-business users
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Establish Governance and Communication
Plan
bull Define Responsibilities
bull Establish formal communication paths
bull Foster Teambuilding
Adopt Modern Best Practices
bull Achieve consistently superior performance
bull Find new ways to support innovation and business growth
Ensure Continuous Learning
bull Self-motivated and voluntary
bull Create ldquoChampionsrdquo
Understand Data Security
bull Consider Risk Mitigation
bull Proof of capabilities
bull Breadth of experience
Main recommendations for adopting Cloud Solutions
47
Copyright copy 2016 Oracle andor its affiliates All rights reserved 52
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Cloud Portals
Cloud Customer Portal
bull Manage your cloud services ndash uptime service levels usage statistics
Cloud Service Notification Portal
bull View service notifications such as outage notifications related to monthly updates
bull Create additional users for receiving notifications
62
Copyright copy 2016 Oracle andor its affiliates All rights reserved 74
75
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Best Practice Solution Financial Reporting Compliance
1 Gather configuration
data
2 Perform Initial Setup and
Configuration
3 Prepare and Import data
4 Configure FRC roles and users
5 Add riskscontrols to
the object library
6 ReviewApprove risks and controls
7 Creates assessment
templates and plans Initiates
assessments
8 Assess controls
9 Create and address issues
identified during assessment
10 Reassess controls
11 Review assessment result
reports
28
Admin
Reviewer
Risk amp Control Owner
Assessor
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Best Practice Solution Advanced Financial Controls
29
Admin
Internal Auditor
Business Analyst
Process Owner
1 Gather configuration
data
2 Configure AFC (general roles
users)
3 Import Pre-built Models
4 Test amp Refine
Models
5 Review Results amp
Remediate
6 Define Advanced Controls
7 Schedule Sync amp Control Analysis
8 Review Incidents amp Remediate
9 Review Incident Reports
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Implementation Considerations
30
Implementation Planning
bull Include Partner and Success Manager in your project team
bull Include your users during planning
bull Plan for design validation
bull Train your users
bull Plan for cloud operations
Go-Live Planning
bull Plan well in advance
bull Make go-live resources available
bull Plan go-live after training is completed
bull Service Administrator has completed necessary tasks
bull Understand Oraclersquos support resources
Sustaining and Growing
bull Make post go-live resources available
bull Plan for changing business needs
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Implementation and Go-Live Planning Assets
Get Started Plan Your Solution
Use the Getting Started Checklist
Use the Go-Live Checklist
31
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Your Path to Success Take the shortest and most cost-effective path to success
1 Get Started Learn how to plan and adopt then sustain through growth and change Watch this brief video | Explore the details
2 Team With a Go-To Partner Success requires experience and expertise - get both from our Go-To Partners To get connected contact your Oracle Customer Success Manager (Need a Success Manager Contact your Oracle Applications Sales Manager)
3 Implement Our Best Practice Process This business process and automation is the foundation of each implementation Watch this brief video | Explore the details
Once you have an implementation plan request a plan review from your Oracle Success Manager (available for a limited time)
32
Learn more in Customer Connect
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Agenda
Panelist Introductions
Get Started
Panelist QampA Joel Alvarado Oracle Global Customer Programs
Abimani Peiris Oracle Support
Lakshmi Rajamohan Oracle Product Development
More Resources
1
2
3
4
33
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Agenda
Panelist Introductions
Get Started
Panelist QampA
More Resources
1
2
3
4
35
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Next Steps Take the shortest and most cost-effective path to success
1 Get Started Learn how to plan and adopt then sustain through growth and change Watch this brief video | Explore the details
2 Team With a Go-To Partner Success requires experience and expertise - get both from our Go-To Partners To get connected contact your Oracle Customer Success Manager (Need a Success Manager Contact your Oracle Applications Sales Manager)
3 Implement Our Best Practice Process This business process and automation is the foundation of each implementation Watch this brief video | Explore the details
Once you have an implementation plan request a plan review from your Oracle Success Manager (available for a limited time)
36
Learn more in Customer Connect
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Customer Connect
bull Learn how to get started with Risk Cloud
bull Get product news
bull Share ideas and ask questions about why when and how to use Risk Cloud
bull and more
37
httpsappsconnectoraclecomresources081926cc0a
Copyright copy 2016 Oracle andor its affiliates All rights reserved 38 38
Join our LinkedIn Group For the latest Updates and Presentations
Copyright copy 2016 Oracle andor its affiliates All rights reserved
For subscribers and partners
To Learn More
Cloud Portal Release Readiness User Documentation Modern Best Practice
Oracle University Success Managers Get Started Customer Connect
39
Copyright copy 2016 Oracle andor its affiliates All rights reserved
CSM ndash Customer Success Management
43
bullAdvocate bullEducate bullEvaluate bullEnable
Evolve
Copyright copy 2016 Oracle andor its affiliates All rights reserved
1 Engage Plan for
adoption understand KPIrsquos
Value Realization ndash Quarterly Business Review
3 REVIEW
4 IMPROVE
QBR Process Flow
3 Review Executive meeting to
understand ldquoas-isrdquo situation Develop strategic adoption plan aligned with business requirements
4 Improve FUP Implementation project plan
1 ENGAGE
2 Evaluate Initial diagnostic activities for
specific KPIrsquos
QUARTERLY BUSINESS REVIEW
2 EVALUATE
Designed for key- and end-business users
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Establish Governance and Communication
Plan
bull Define Responsibilities
bull Establish formal communication paths
bull Foster Teambuilding
Adopt Modern Best Practices
bull Achieve consistently superior performance
bull Find new ways to support innovation and business growth
Ensure Continuous Learning
bull Self-motivated and voluntary
bull Create ldquoChampionsrdquo
Understand Data Security
bull Consider Risk Mitigation
bull Proof of capabilities
bull Breadth of experience
Main recommendations for adopting Cloud Solutions
47
Copyright copy 2016 Oracle andor its affiliates All rights reserved 52
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Cloud Portals
Cloud Customer Portal
bull Manage your cloud services ndash uptime service levels usage statistics
Cloud Service Notification Portal
bull View service notifications such as outage notifications related to monthly updates
bull Create additional users for receiving notifications
62
Copyright copy 2016 Oracle andor its affiliates All rights reserved 74
75
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Best Practice Solution Advanced Financial Controls
29
Admin
Internal Auditor
Business Analyst
Process Owner
1 Gather configuration
data
2 Configure AFC (general roles
users)
3 Import Pre-built Models
4 Test amp Refine
Models
5 Review Results amp
Remediate
6 Define Advanced Controls
7 Schedule Sync amp Control Analysis
8 Review Incidents amp Remediate
9 Review Incident Reports
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Implementation Considerations
30
Implementation Planning
bull Include Partner and Success Manager in your project team
bull Include your users during planning
bull Plan for design validation
bull Train your users
bull Plan for cloud operations
Go-Live Planning
bull Plan well in advance
bull Make go-live resources available
bull Plan go-live after training is completed
bull Service Administrator has completed necessary tasks
bull Understand Oraclersquos support resources
Sustaining and Growing
bull Make post go-live resources available
bull Plan for changing business needs
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Implementation and Go-Live Planning Assets
Get Started Plan Your Solution
Use the Getting Started Checklist
Use the Go-Live Checklist
31
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Your Path to Success Take the shortest and most cost-effective path to success
1 Get Started Learn how to plan and adopt then sustain through growth and change Watch this brief video | Explore the details
2 Team With a Go-To Partner Success requires experience and expertise - get both from our Go-To Partners To get connected contact your Oracle Customer Success Manager (Need a Success Manager Contact your Oracle Applications Sales Manager)
3 Implement Our Best Practice Process This business process and automation is the foundation of each implementation Watch this brief video | Explore the details
Once you have an implementation plan request a plan review from your Oracle Success Manager (available for a limited time)
32
Learn more in Customer Connect
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Agenda
Panelist Introductions
Get Started
Panelist QampA Joel Alvarado Oracle Global Customer Programs
Abimani Peiris Oracle Support
Lakshmi Rajamohan Oracle Product Development
More Resources
1
2
3
4
33
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Agenda
Panelist Introductions
Get Started
Panelist QampA
More Resources
1
2
3
4
35
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Next Steps Take the shortest and most cost-effective path to success
1 Get Started Learn how to plan and adopt then sustain through growth and change Watch this brief video | Explore the details
2 Team With a Go-To Partner Success requires experience and expertise - get both from our Go-To Partners To get connected contact your Oracle Customer Success Manager (Need a Success Manager Contact your Oracle Applications Sales Manager)
3 Implement Our Best Practice Process This business process and automation is the foundation of each implementation Watch this brief video | Explore the details
Once you have an implementation plan request a plan review from your Oracle Success Manager (available for a limited time)
36
Learn more in Customer Connect
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Customer Connect
bull Learn how to get started with Risk Cloud
bull Get product news
bull Share ideas and ask questions about why when and how to use Risk Cloud
bull and more
37
httpsappsconnectoraclecomresources081926cc0a
Copyright copy 2016 Oracle andor its affiliates All rights reserved 38 38
Join our LinkedIn Group For the latest Updates and Presentations
Copyright copy 2016 Oracle andor its affiliates All rights reserved
For subscribers and partners
To Learn More
Cloud Portal Release Readiness User Documentation Modern Best Practice
Oracle University Success Managers Get Started Customer Connect
39
Copyright copy 2016 Oracle andor its affiliates All rights reserved
CSM ndash Customer Success Management
43
bullAdvocate bullEducate bullEvaluate bullEnable
Evolve
Copyright copy 2016 Oracle andor its affiliates All rights reserved
1 Engage Plan for
adoption understand KPIrsquos
Value Realization ndash Quarterly Business Review
3 REVIEW
4 IMPROVE
QBR Process Flow
3 Review Executive meeting to
understand ldquoas-isrdquo situation Develop strategic adoption plan aligned with business requirements
4 Improve FUP Implementation project plan
1 ENGAGE
2 Evaluate Initial diagnostic activities for
specific KPIrsquos
QUARTERLY BUSINESS REVIEW
2 EVALUATE
Designed for key- and end-business users
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Establish Governance and Communication
Plan
bull Define Responsibilities
bull Establish formal communication paths
bull Foster Teambuilding
Adopt Modern Best Practices
bull Achieve consistently superior performance
bull Find new ways to support innovation and business growth
Ensure Continuous Learning
bull Self-motivated and voluntary
bull Create ldquoChampionsrdquo
Understand Data Security
bull Consider Risk Mitigation
bull Proof of capabilities
bull Breadth of experience
Main recommendations for adopting Cloud Solutions
47
Copyright copy 2016 Oracle andor its affiliates All rights reserved 52
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Cloud Portals
Cloud Customer Portal
bull Manage your cloud services ndash uptime service levels usage statistics
Cloud Service Notification Portal
bull View service notifications such as outage notifications related to monthly updates
bull Create additional users for receiving notifications
62
Copyright copy 2016 Oracle andor its affiliates All rights reserved 74
75
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Implementation Considerations
30
Implementation Planning
bull Include Partner and Success Manager in your project team
bull Include your users during planning
bull Plan for design validation
bull Train your users
bull Plan for cloud operations
Go-Live Planning
bull Plan well in advance
bull Make go-live resources available
bull Plan go-live after training is completed
bull Service Administrator has completed necessary tasks
bull Understand Oraclersquos support resources
Sustaining and Growing
bull Make post go-live resources available
bull Plan for changing business needs
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Implementation and Go-Live Planning Assets
Get Started Plan Your Solution
Use the Getting Started Checklist
Use the Go-Live Checklist
31
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Your Path to Success Take the shortest and most cost-effective path to success
1 Get Started Learn how to plan and adopt then sustain through growth and change Watch this brief video | Explore the details
2 Team With a Go-To Partner Success requires experience and expertise - get both from our Go-To Partners To get connected contact your Oracle Customer Success Manager (Need a Success Manager Contact your Oracle Applications Sales Manager)
3 Implement Our Best Practice Process This business process and automation is the foundation of each implementation Watch this brief video | Explore the details
Once you have an implementation plan request a plan review from your Oracle Success Manager (available for a limited time)
32
Learn more in Customer Connect
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Agenda
Panelist Introductions
Get Started
Panelist QampA Joel Alvarado Oracle Global Customer Programs
Abimani Peiris Oracle Support
Lakshmi Rajamohan Oracle Product Development
More Resources
1
2
3
4
33
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Agenda
Panelist Introductions
Get Started
Panelist QampA
More Resources
1
2
3
4
35
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Next Steps Take the shortest and most cost-effective path to success
1 Get Started Learn how to plan and adopt then sustain through growth and change Watch this brief video | Explore the details
2 Team With a Go-To Partner Success requires experience and expertise - get both from our Go-To Partners To get connected contact your Oracle Customer Success Manager (Need a Success Manager Contact your Oracle Applications Sales Manager)
3 Implement Our Best Practice Process This business process and automation is the foundation of each implementation Watch this brief video | Explore the details
Once you have an implementation plan request a plan review from your Oracle Success Manager (available for a limited time)
36
Learn more in Customer Connect
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Customer Connect
bull Learn how to get started with Risk Cloud
bull Get product news
bull Share ideas and ask questions about why when and how to use Risk Cloud
bull and more
37
httpsappsconnectoraclecomresources081926cc0a
Copyright copy 2016 Oracle andor its affiliates All rights reserved 38 38
Join our LinkedIn Group For the latest Updates and Presentations
Copyright copy 2016 Oracle andor its affiliates All rights reserved
For subscribers and partners
To Learn More
Cloud Portal Release Readiness User Documentation Modern Best Practice
Oracle University Success Managers Get Started Customer Connect
39
Copyright copy 2016 Oracle andor its affiliates All rights reserved
CSM ndash Customer Success Management
43
bullAdvocate bullEducate bullEvaluate bullEnable
Evolve
Copyright copy 2016 Oracle andor its affiliates All rights reserved
1 Engage Plan for
adoption understand KPIrsquos
Value Realization ndash Quarterly Business Review
3 REVIEW
4 IMPROVE
QBR Process Flow
3 Review Executive meeting to
understand ldquoas-isrdquo situation Develop strategic adoption plan aligned with business requirements
4 Improve FUP Implementation project plan
1 ENGAGE
2 Evaluate Initial diagnostic activities for
specific KPIrsquos
QUARTERLY BUSINESS REVIEW
2 EVALUATE
Designed for key- and end-business users
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Establish Governance and Communication
Plan
bull Define Responsibilities
bull Establish formal communication paths
bull Foster Teambuilding
Adopt Modern Best Practices
bull Achieve consistently superior performance
bull Find new ways to support innovation and business growth
Ensure Continuous Learning
bull Self-motivated and voluntary
bull Create ldquoChampionsrdquo
Understand Data Security
bull Consider Risk Mitigation
bull Proof of capabilities
bull Breadth of experience
Main recommendations for adopting Cloud Solutions
47
Copyright copy 2016 Oracle andor its affiliates All rights reserved 52
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Cloud Portals
Cloud Customer Portal
bull Manage your cloud services ndash uptime service levels usage statistics
Cloud Service Notification Portal
bull View service notifications such as outage notifications related to monthly updates
bull Create additional users for receiving notifications
62
Copyright copy 2016 Oracle andor its affiliates All rights reserved 74
75
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Implementation and Go-Live Planning Assets
Get Started Plan Your Solution
Use the Getting Started Checklist
Use the Go-Live Checklist
31
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Your Path to Success Take the shortest and most cost-effective path to success
1 Get Started Learn how to plan and adopt then sustain through growth and change Watch this brief video | Explore the details
2 Team With a Go-To Partner Success requires experience and expertise - get both from our Go-To Partners To get connected contact your Oracle Customer Success Manager (Need a Success Manager Contact your Oracle Applications Sales Manager)
3 Implement Our Best Practice Process This business process and automation is the foundation of each implementation Watch this brief video | Explore the details
Once you have an implementation plan request a plan review from your Oracle Success Manager (available for a limited time)
32
Learn more in Customer Connect
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Agenda
Panelist Introductions
Get Started
Panelist QampA Joel Alvarado Oracle Global Customer Programs
Abimani Peiris Oracle Support
Lakshmi Rajamohan Oracle Product Development
More Resources
1
2
3
4
33
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Agenda
Panelist Introductions
Get Started
Panelist QampA
More Resources
1
2
3
4
35
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Next Steps Take the shortest and most cost-effective path to success
1 Get Started Learn how to plan and adopt then sustain through growth and change Watch this brief video | Explore the details
2 Team With a Go-To Partner Success requires experience and expertise - get both from our Go-To Partners To get connected contact your Oracle Customer Success Manager (Need a Success Manager Contact your Oracle Applications Sales Manager)
3 Implement Our Best Practice Process This business process and automation is the foundation of each implementation Watch this brief video | Explore the details
Once you have an implementation plan request a plan review from your Oracle Success Manager (available for a limited time)
36
Learn more in Customer Connect
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Customer Connect
bull Learn how to get started with Risk Cloud
bull Get product news
bull Share ideas and ask questions about why when and how to use Risk Cloud
bull and more
37
httpsappsconnectoraclecomresources081926cc0a
Copyright copy 2016 Oracle andor its affiliates All rights reserved 38 38
Join our LinkedIn Group For the latest Updates and Presentations
Copyright copy 2016 Oracle andor its affiliates All rights reserved
For subscribers and partners
To Learn More
Cloud Portal Release Readiness User Documentation Modern Best Practice
Oracle University Success Managers Get Started Customer Connect
39
Copyright copy 2016 Oracle andor its affiliates All rights reserved
CSM ndash Customer Success Management
43
bullAdvocate bullEducate bullEvaluate bullEnable
Evolve
Copyright copy 2016 Oracle andor its affiliates All rights reserved
1 Engage Plan for
adoption understand KPIrsquos
Value Realization ndash Quarterly Business Review
3 REVIEW
4 IMPROVE
QBR Process Flow
3 Review Executive meeting to
understand ldquoas-isrdquo situation Develop strategic adoption plan aligned with business requirements
4 Improve FUP Implementation project plan
1 ENGAGE
2 Evaluate Initial diagnostic activities for
specific KPIrsquos
QUARTERLY BUSINESS REVIEW
2 EVALUATE
Designed for key- and end-business users
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Establish Governance and Communication
Plan
bull Define Responsibilities
bull Establish formal communication paths
bull Foster Teambuilding
Adopt Modern Best Practices
bull Achieve consistently superior performance
bull Find new ways to support innovation and business growth
Ensure Continuous Learning
bull Self-motivated and voluntary
bull Create ldquoChampionsrdquo
Understand Data Security
bull Consider Risk Mitigation
bull Proof of capabilities
bull Breadth of experience
Main recommendations for adopting Cloud Solutions
47
Copyright copy 2016 Oracle andor its affiliates All rights reserved 52
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Cloud Portals
Cloud Customer Portal
bull Manage your cloud services ndash uptime service levels usage statistics
Cloud Service Notification Portal
bull View service notifications such as outage notifications related to monthly updates
bull Create additional users for receiving notifications
62
Copyright copy 2016 Oracle andor its affiliates All rights reserved 74
75
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Your Path to Success Take the shortest and most cost-effective path to success
1 Get Started Learn how to plan and adopt then sustain through growth and change Watch this brief video | Explore the details
2 Team With a Go-To Partner Success requires experience and expertise - get both from our Go-To Partners To get connected contact your Oracle Customer Success Manager (Need a Success Manager Contact your Oracle Applications Sales Manager)
3 Implement Our Best Practice Process This business process and automation is the foundation of each implementation Watch this brief video | Explore the details
Once you have an implementation plan request a plan review from your Oracle Success Manager (available for a limited time)
32
Learn more in Customer Connect
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Agenda
Panelist Introductions
Get Started
Panelist QampA Joel Alvarado Oracle Global Customer Programs
Abimani Peiris Oracle Support
Lakshmi Rajamohan Oracle Product Development
More Resources
1
2
3
4
33
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Agenda
Panelist Introductions
Get Started
Panelist QampA
More Resources
1
2
3
4
35
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Next Steps Take the shortest and most cost-effective path to success
1 Get Started Learn how to plan and adopt then sustain through growth and change Watch this brief video | Explore the details
2 Team With a Go-To Partner Success requires experience and expertise - get both from our Go-To Partners To get connected contact your Oracle Customer Success Manager (Need a Success Manager Contact your Oracle Applications Sales Manager)
3 Implement Our Best Practice Process This business process and automation is the foundation of each implementation Watch this brief video | Explore the details
Once you have an implementation plan request a plan review from your Oracle Success Manager (available for a limited time)
36
Learn more in Customer Connect
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Customer Connect
bull Learn how to get started with Risk Cloud
bull Get product news
bull Share ideas and ask questions about why when and how to use Risk Cloud
bull and more
37
httpsappsconnectoraclecomresources081926cc0a
Copyright copy 2016 Oracle andor its affiliates All rights reserved 38 38
Join our LinkedIn Group For the latest Updates and Presentations
Copyright copy 2016 Oracle andor its affiliates All rights reserved
For subscribers and partners
To Learn More
Cloud Portal Release Readiness User Documentation Modern Best Practice
Oracle University Success Managers Get Started Customer Connect
39
Copyright copy 2016 Oracle andor its affiliates All rights reserved
CSM ndash Customer Success Management
43
bullAdvocate bullEducate bullEvaluate bullEnable
Evolve
Copyright copy 2016 Oracle andor its affiliates All rights reserved
1 Engage Plan for
adoption understand KPIrsquos
Value Realization ndash Quarterly Business Review
3 REVIEW
4 IMPROVE
QBR Process Flow
3 Review Executive meeting to
understand ldquoas-isrdquo situation Develop strategic adoption plan aligned with business requirements
4 Improve FUP Implementation project plan
1 ENGAGE
2 Evaluate Initial diagnostic activities for
specific KPIrsquos
QUARTERLY BUSINESS REVIEW
2 EVALUATE
Designed for key- and end-business users
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Establish Governance and Communication
Plan
bull Define Responsibilities
bull Establish formal communication paths
bull Foster Teambuilding
Adopt Modern Best Practices
bull Achieve consistently superior performance
bull Find new ways to support innovation and business growth
Ensure Continuous Learning
bull Self-motivated and voluntary
bull Create ldquoChampionsrdquo
Understand Data Security
bull Consider Risk Mitigation
bull Proof of capabilities
bull Breadth of experience
Main recommendations for adopting Cloud Solutions
47
Copyright copy 2016 Oracle andor its affiliates All rights reserved 52
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Cloud Portals
Cloud Customer Portal
bull Manage your cloud services ndash uptime service levels usage statistics
Cloud Service Notification Portal
bull View service notifications such as outage notifications related to monthly updates
bull Create additional users for receiving notifications
62
Copyright copy 2016 Oracle andor its affiliates All rights reserved 74
75
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Agenda
Panelist Introductions
Get Started
Panelist QampA Joel Alvarado Oracle Global Customer Programs
Abimani Peiris Oracle Support
Lakshmi Rajamohan Oracle Product Development
More Resources
1
2
3
4
33
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Agenda
Panelist Introductions
Get Started
Panelist QampA
More Resources
1
2
3
4
35
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Next Steps Take the shortest and most cost-effective path to success
1 Get Started Learn how to plan and adopt then sustain through growth and change Watch this brief video | Explore the details
2 Team With a Go-To Partner Success requires experience and expertise - get both from our Go-To Partners To get connected contact your Oracle Customer Success Manager (Need a Success Manager Contact your Oracle Applications Sales Manager)
3 Implement Our Best Practice Process This business process and automation is the foundation of each implementation Watch this brief video | Explore the details
Once you have an implementation plan request a plan review from your Oracle Success Manager (available for a limited time)
36
Learn more in Customer Connect
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Customer Connect
bull Learn how to get started with Risk Cloud
bull Get product news
bull Share ideas and ask questions about why when and how to use Risk Cloud
bull and more
37
httpsappsconnectoraclecomresources081926cc0a
Copyright copy 2016 Oracle andor its affiliates All rights reserved 38 38
Join our LinkedIn Group For the latest Updates and Presentations
Copyright copy 2016 Oracle andor its affiliates All rights reserved
For subscribers and partners
To Learn More
Cloud Portal Release Readiness User Documentation Modern Best Practice
Oracle University Success Managers Get Started Customer Connect
39
Copyright copy 2016 Oracle andor its affiliates All rights reserved
CSM ndash Customer Success Management
43
bullAdvocate bullEducate bullEvaluate bullEnable
Evolve
Copyright copy 2016 Oracle andor its affiliates All rights reserved
1 Engage Plan for
adoption understand KPIrsquos
Value Realization ndash Quarterly Business Review
3 REVIEW
4 IMPROVE
QBR Process Flow
3 Review Executive meeting to
understand ldquoas-isrdquo situation Develop strategic adoption plan aligned with business requirements
4 Improve FUP Implementation project plan
1 ENGAGE
2 Evaluate Initial diagnostic activities for
specific KPIrsquos
QUARTERLY BUSINESS REVIEW
2 EVALUATE
Designed for key- and end-business users
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Establish Governance and Communication
Plan
bull Define Responsibilities
bull Establish formal communication paths
bull Foster Teambuilding
Adopt Modern Best Practices
bull Achieve consistently superior performance
bull Find new ways to support innovation and business growth
Ensure Continuous Learning
bull Self-motivated and voluntary
bull Create ldquoChampionsrdquo
Understand Data Security
bull Consider Risk Mitigation
bull Proof of capabilities
bull Breadth of experience
Main recommendations for adopting Cloud Solutions
47
Copyright copy 2016 Oracle andor its affiliates All rights reserved 52
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Cloud Portals
Cloud Customer Portal
bull Manage your cloud services ndash uptime service levels usage statistics
Cloud Service Notification Portal
bull View service notifications such as outage notifications related to monthly updates
bull Create additional users for receiving notifications
62
Copyright copy 2016 Oracle andor its affiliates All rights reserved 74
75
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Agenda
Panelist Introductions
Get Started
Panelist QampA
More Resources
1
2
3
4
35
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Next Steps Take the shortest and most cost-effective path to success
1 Get Started Learn how to plan and adopt then sustain through growth and change Watch this brief video | Explore the details
2 Team With a Go-To Partner Success requires experience and expertise - get both from our Go-To Partners To get connected contact your Oracle Customer Success Manager (Need a Success Manager Contact your Oracle Applications Sales Manager)
3 Implement Our Best Practice Process This business process and automation is the foundation of each implementation Watch this brief video | Explore the details
Once you have an implementation plan request a plan review from your Oracle Success Manager (available for a limited time)
36
Learn more in Customer Connect
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Customer Connect
bull Learn how to get started with Risk Cloud
bull Get product news
bull Share ideas and ask questions about why when and how to use Risk Cloud
bull and more
37
httpsappsconnectoraclecomresources081926cc0a
Copyright copy 2016 Oracle andor its affiliates All rights reserved 38 38
Join our LinkedIn Group For the latest Updates and Presentations
Copyright copy 2016 Oracle andor its affiliates All rights reserved
For subscribers and partners
To Learn More
Cloud Portal Release Readiness User Documentation Modern Best Practice
Oracle University Success Managers Get Started Customer Connect
39
Copyright copy 2016 Oracle andor its affiliates All rights reserved
CSM ndash Customer Success Management
43
bullAdvocate bullEducate bullEvaluate bullEnable
Evolve
Copyright copy 2016 Oracle andor its affiliates All rights reserved
1 Engage Plan for
adoption understand KPIrsquos
Value Realization ndash Quarterly Business Review
3 REVIEW
4 IMPROVE
QBR Process Flow
3 Review Executive meeting to
understand ldquoas-isrdquo situation Develop strategic adoption plan aligned with business requirements
4 Improve FUP Implementation project plan
1 ENGAGE
2 Evaluate Initial diagnostic activities for
specific KPIrsquos
QUARTERLY BUSINESS REVIEW
2 EVALUATE
Designed for key- and end-business users
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Establish Governance and Communication
Plan
bull Define Responsibilities
bull Establish formal communication paths
bull Foster Teambuilding
Adopt Modern Best Practices
bull Achieve consistently superior performance
bull Find new ways to support innovation and business growth
Ensure Continuous Learning
bull Self-motivated and voluntary
bull Create ldquoChampionsrdquo
Understand Data Security
bull Consider Risk Mitigation
bull Proof of capabilities
bull Breadth of experience
Main recommendations for adopting Cloud Solutions
47
Copyright copy 2016 Oracle andor its affiliates All rights reserved 52
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Cloud Portals
Cloud Customer Portal
bull Manage your cloud services ndash uptime service levels usage statistics
Cloud Service Notification Portal
bull View service notifications such as outage notifications related to monthly updates
bull Create additional users for receiving notifications
62
Copyright copy 2016 Oracle andor its affiliates All rights reserved 74
75
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Next Steps Take the shortest and most cost-effective path to success
1 Get Started Learn how to plan and adopt then sustain through growth and change Watch this brief video | Explore the details
2 Team With a Go-To Partner Success requires experience and expertise - get both from our Go-To Partners To get connected contact your Oracle Customer Success Manager (Need a Success Manager Contact your Oracle Applications Sales Manager)
3 Implement Our Best Practice Process This business process and automation is the foundation of each implementation Watch this brief video | Explore the details
Once you have an implementation plan request a plan review from your Oracle Success Manager (available for a limited time)
36
Learn more in Customer Connect
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Customer Connect
bull Learn how to get started with Risk Cloud
bull Get product news
bull Share ideas and ask questions about why when and how to use Risk Cloud
bull and more
37
httpsappsconnectoraclecomresources081926cc0a
Copyright copy 2016 Oracle andor its affiliates All rights reserved 38 38
Join our LinkedIn Group For the latest Updates and Presentations
Copyright copy 2016 Oracle andor its affiliates All rights reserved
For subscribers and partners
To Learn More
Cloud Portal Release Readiness User Documentation Modern Best Practice
Oracle University Success Managers Get Started Customer Connect
39
Copyright copy 2016 Oracle andor its affiliates All rights reserved
CSM ndash Customer Success Management
43
bullAdvocate bullEducate bullEvaluate bullEnable
Evolve
Copyright copy 2016 Oracle andor its affiliates All rights reserved
1 Engage Plan for
adoption understand KPIrsquos
Value Realization ndash Quarterly Business Review
3 REVIEW
4 IMPROVE
QBR Process Flow
3 Review Executive meeting to
understand ldquoas-isrdquo situation Develop strategic adoption plan aligned with business requirements
4 Improve FUP Implementation project plan
1 ENGAGE
2 Evaluate Initial diagnostic activities for
specific KPIrsquos
QUARTERLY BUSINESS REVIEW
2 EVALUATE
Designed for key- and end-business users
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Establish Governance and Communication
Plan
bull Define Responsibilities
bull Establish formal communication paths
bull Foster Teambuilding
Adopt Modern Best Practices
bull Achieve consistently superior performance
bull Find new ways to support innovation and business growth
Ensure Continuous Learning
bull Self-motivated and voluntary
bull Create ldquoChampionsrdquo
Understand Data Security
bull Consider Risk Mitigation
bull Proof of capabilities
bull Breadth of experience
Main recommendations for adopting Cloud Solutions
47
Copyright copy 2016 Oracle andor its affiliates All rights reserved 52
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Cloud Portals
Cloud Customer Portal
bull Manage your cloud services ndash uptime service levels usage statistics
Cloud Service Notification Portal
bull View service notifications such as outage notifications related to monthly updates
bull Create additional users for receiving notifications
62
Copyright copy 2016 Oracle andor its affiliates All rights reserved 74
75
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Customer Connect
bull Learn how to get started with Risk Cloud
bull Get product news
bull Share ideas and ask questions about why when and how to use Risk Cloud
bull and more
37
httpsappsconnectoraclecomresources081926cc0a
Copyright copy 2016 Oracle andor its affiliates All rights reserved 38 38
Join our LinkedIn Group For the latest Updates and Presentations
Copyright copy 2016 Oracle andor its affiliates All rights reserved
For subscribers and partners
To Learn More
Cloud Portal Release Readiness User Documentation Modern Best Practice
Oracle University Success Managers Get Started Customer Connect
39
Copyright copy 2016 Oracle andor its affiliates All rights reserved
CSM ndash Customer Success Management
43
bullAdvocate bullEducate bullEvaluate bullEnable
Evolve
Copyright copy 2016 Oracle andor its affiliates All rights reserved
1 Engage Plan for
adoption understand KPIrsquos
Value Realization ndash Quarterly Business Review
3 REVIEW
4 IMPROVE
QBR Process Flow
3 Review Executive meeting to
understand ldquoas-isrdquo situation Develop strategic adoption plan aligned with business requirements
4 Improve FUP Implementation project plan
1 ENGAGE
2 Evaluate Initial diagnostic activities for
specific KPIrsquos
QUARTERLY BUSINESS REVIEW
2 EVALUATE
Designed for key- and end-business users
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Establish Governance and Communication
Plan
bull Define Responsibilities
bull Establish formal communication paths
bull Foster Teambuilding
Adopt Modern Best Practices
bull Achieve consistently superior performance
bull Find new ways to support innovation and business growth
Ensure Continuous Learning
bull Self-motivated and voluntary
bull Create ldquoChampionsrdquo
Understand Data Security
bull Consider Risk Mitigation
bull Proof of capabilities
bull Breadth of experience
Main recommendations for adopting Cloud Solutions
47
Copyright copy 2016 Oracle andor its affiliates All rights reserved 52
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Cloud Portals
Cloud Customer Portal
bull Manage your cloud services ndash uptime service levels usage statistics
Cloud Service Notification Portal
bull View service notifications such as outage notifications related to monthly updates
bull Create additional users for receiving notifications
62
Copyright copy 2016 Oracle andor its affiliates All rights reserved 74
75
Copyright copy 2016 Oracle andor its affiliates All rights reserved 38 38
Join our LinkedIn Group For the latest Updates and Presentations
Copyright copy 2016 Oracle andor its affiliates All rights reserved
For subscribers and partners
To Learn More
Cloud Portal Release Readiness User Documentation Modern Best Practice
Oracle University Success Managers Get Started Customer Connect
39
Copyright copy 2016 Oracle andor its affiliates All rights reserved
CSM ndash Customer Success Management
43
bullAdvocate bullEducate bullEvaluate bullEnable
Evolve
Copyright copy 2016 Oracle andor its affiliates All rights reserved
1 Engage Plan for
adoption understand KPIrsquos
Value Realization ndash Quarterly Business Review
3 REVIEW
4 IMPROVE
QBR Process Flow
3 Review Executive meeting to
understand ldquoas-isrdquo situation Develop strategic adoption plan aligned with business requirements
4 Improve FUP Implementation project plan
1 ENGAGE
2 Evaluate Initial diagnostic activities for
specific KPIrsquos
QUARTERLY BUSINESS REVIEW
2 EVALUATE
Designed for key- and end-business users
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Establish Governance and Communication
Plan
bull Define Responsibilities
bull Establish formal communication paths
bull Foster Teambuilding
Adopt Modern Best Practices
bull Achieve consistently superior performance
bull Find new ways to support innovation and business growth
Ensure Continuous Learning
bull Self-motivated and voluntary
bull Create ldquoChampionsrdquo
Understand Data Security
bull Consider Risk Mitigation
bull Proof of capabilities
bull Breadth of experience
Main recommendations for adopting Cloud Solutions
47
Copyright copy 2016 Oracle andor its affiliates All rights reserved 52
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Cloud Portals
Cloud Customer Portal
bull Manage your cloud services ndash uptime service levels usage statistics
Cloud Service Notification Portal
bull View service notifications such as outage notifications related to monthly updates
bull Create additional users for receiving notifications
62
Copyright copy 2016 Oracle andor its affiliates All rights reserved 74
75
Copyright copy 2016 Oracle andor its affiliates All rights reserved
For subscribers and partners
To Learn More
Cloud Portal Release Readiness User Documentation Modern Best Practice
Oracle University Success Managers Get Started Customer Connect
39
Copyright copy 2016 Oracle andor its affiliates All rights reserved
CSM ndash Customer Success Management
43
bullAdvocate bullEducate bullEvaluate bullEnable
Evolve
Copyright copy 2016 Oracle andor its affiliates All rights reserved
1 Engage Plan for
adoption understand KPIrsquos
Value Realization ndash Quarterly Business Review
3 REVIEW
4 IMPROVE
QBR Process Flow
3 Review Executive meeting to
understand ldquoas-isrdquo situation Develop strategic adoption plan aligned with business requirements
4 Improve FUP Implementation project plan
1 ENGAGE
2 Evaluate Initial diagnostic activities for
specific KPIrsquos
QUARTERLY BUSINESS REVIEW
2 EVALUATE
Designed for key- and end-business users
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Establish Governance and Communication
Plan
bull Define Responsibilities
bull Establish formal communication paths
bull Foster Teambuilding
Adopt Modern Best Practices
bull Achieve consistently superior performance
bull Find new ways to support innovation and business growth
Ensure Continuous Learning
bull Self-motivated and voluntary
bull Create ldquoChampionsrdquo
Understand Data Security
bull Consider Risk Mitigation
bull Proof of capabilities
bull Breadth of experience
Main recommendations for adopting Cloud Solutions
47
Copyright copy 2016 Oracle andor its affiliates All rights reserved 52
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Cloud Portals
Cloud Customer Portal
bull Manage your cloud services ndash uptime service levels usage statistics
Cloud Service Notification Portal
bull View service notifications such as outage notifications related to monthly updates
bull Create additional users for receiving notifications
62
Copyright copy 2016 Oracle andor its affiliates All rights reserved 74
75
Copyright copy 2016 Oracle andor its affiliates All rights reserved
CSM ndash Customer Success Management
43
bullAdvocate bullEducate bullEvaluate bullEnable
Evolve
Copyright copy 2016 Oracle andor its affiliates All rights reserved
1 Engage Plan for
adoption understand KPIrsquos
Value Realization ndash Quarterly Business Review
3 REVIEW
4 IMPROVE
QBR Process Flow
3 Review Executive meeting to
understand ldquoas-isrdquo situation Develop strategic adoption plan aligned with business requirements
4 Improve FUP Implementation project plan
1 ENGAGE
2 Evaluate Initial diagnostic activities for
specific KPIrsquos
QUARTERLY BUSINESS REVIEW
2 EVALUATE
Designed for key- and end-business users
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Establish Governance and Communication
Plan
bull Define Responsibilities
bull Establish formal communication paths
bull Foster Teambuilding
Adopt Modern Best Practices
bull Achieve consistently superior performance
bull Find new ways to support innovation and business growth
Ensure Continuous Learning
bull Self-motivated and voluntary
bull Create ldquoChampionsrdquo
Understand Data Security
bull Consider Risk Mitigation
bull Proof of capabilities
bull Breadth of experience
Main recommendations for adopting Cloud Solutions
47
Copyright copy 2016 Oracle andor its affiliates All rights reserved 52
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Cloud Portals
Cloud Customer Portal
bull Manage your cloud services ndash uptime service levels usage statistics
Cloud Service Notification Portal
bull View service notifications such as outage notifications related to monthly updates
bull Create additional users for receiving notifications
62
Copyright copy 2016 Oracle andor its affiliates All rights reserved 74
75
Copyright copy 2016 Oracle andor its affiliates All rights reserved
1 Engage Plan for
adoption understand KPIrsquos
Value Realization ndash Quarterly Business Review
3 REVIEW
4 IMPROVE
QBR Process Flow
3 Review Executive meeting to
understand ldquoas-isrdquo situation Develop strategic adoption plan aligned with business requirements
4 Improve FUP Implementation project plan
1 ENGAGE
2 Evaluate Initial diagnostic activities for
specific KPIrsquos
QUARTERLY BUSINESS REVIEW
2 EVALUATE
Designed for key- and end-business users
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Establish Governance and Communication
Plan
bull Define Responsibilities
bull Establish formal communication paths
bull Foster Teambuilding
Adopt Modern Best Practices
bull Achieve consistently superior performance
bull Find new ways to support innovation and business growth
Ensure Continuous Learning
bull Self-motivated and voluntary
bull Create ldquoChampionsrdquo
Understand Data Security
bull Consider Risk Mitigation
bull Proof of capabilities
bull Breadth of experience
Main recommendations for adopting Cloud Solutions
47
Copyright copy 2016 Oracle andor its affiliates All rights reserved 52
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Cloud Portals
Cloud Customer Portal
bull Manage your cloud services ndash uptime service levels usage statistics
Cloud Service Notification Portal
bull View service notifications such as outage notifications related to monthly updates
bull Create additional users for receiving notifications
62
Copyright copy 2016 Oracle andor its affiliates All rights reserved 74
75
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Establish Governance and Communication
Plan
bull Define Responsibilities
bull Establish formal communication paths
bull Foster Teambuilding
Adopt Modern Best Practices
bull Achieve consistently superior performance
bull Find new ways to support innovation and business growth
Ensure Continuous Learning
bull Self-motivated and voluntary
bull Create ldquoChampionsrdquo
Understand Data Security
bull Consider Risk Mitigation
bull Proof of capabilities
bull Breadth of experience
Main recommendations for adopting Cloud Solutions
47
Copyright copy 2016 Oracle andor its affiliates All rights reserved 52
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Cloud Portals
Cloud Customer Portal
bull Manage your cloud services ndash uptime service levels usage statistics
Cloud Service Notification Portal
bull View service notifications such as outage notifications related to monthly updates
bull Create additional users for receiving notifications
62
Copyright copy 2016 Oracle andor its affiliates All rights reserved 74
75
Copyright copy 2016 Oracle andor its affiliates All rights reserved 52
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Cloud Portals
Cloud Customer Portal
bull Manage your cloud services ndash uptime service levels usage statistics
Cloud Service Notification Portal
bull View service notifications such as outage notifications related to monthly updates
bull Create additional users for receiving notifications
62
Copyright copy 2016 Oracle andor its affiliates All rights reserved 74
75
Copyright copy 2016 Oracle andor its affiliates All rights reserved
Cloud Portals
Cloud Customer Portal
bull Manage your cloud services ndash uptime service levels usage statistics
Cloud Service Notification Portal
bull View service notifications such as outage notifications related to monthly updates
bull Create additional users for receiving notifications
62
Copyright copy 2016 Oracle andor its affiliates All rights reserved 74
75
Copyright copy 2016 Oracle andor its affiliates All rights reserved 74
75
75
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