Sheila Stern, MSP/I-O, Senior Director, Clinical Leadership Development
One Ascension Nursing Workforce Optimization Regional Onboarding Centers Plan
9/13/2016
2 Care Excellence
First Last Title Ministry State Subcommittee
Erin Addison Simulation Lab Coordinator St. Vincent's Health System AL Job Descriptions
Marilyn Cito Director St. John Providence Health System MI Competency Reviews
Amanda Ellis Director, Care Excellence Ascension Health System Office MO None
Alisha Harter Director, National Simulation Programs St. Vincent Health IN Regional Onboarding
Centers Teri Jennings Clinical Education St. John Health System OK None
Tracie Jones Project Manager Ascension Health System Office MO Regional Onboarding
Centers
Margie LaBarge Vice President Education and Development Ministry Health Care WI Job Descriptions
Cyndi Lepley Nursing Administration St. John Health System OK None
Wendy Miller Clinical Education Coordinator Sacred Heart Health System FL Clinical Curriculum
Laura Petri Director, Nursing Education and Research Saint Agnes Healthcare ND Job Descriptions
Antoinette Rowin Sr. Director, Nursing Clinical Education Seton Healthcare Systems TX None
Sheila Stern Senior Director, Care Excellence Ascension Health System Office TN Regional Onboarding
Centers
Kim Story Director, National Clinical Education Delivery Saint Thomas Health TN None
JoAnn Weinfurter Manager, Clinical Education Ministry Health Care WI Clinical Curriculum
Derek Wooldridge Manager, Technology Ascension Health System Office MO Regional Onboarding
Centers
Clinical Education Advisory Council • 15 CEAC Members • 45 Clinical Education
Subcommittee Members
This graphic shows that the Mission, Vision and Values of Ascension Health surround all that we do to provide “Healthcare That Is Safe” within a High Reliability Organization. We achieve these results within “A Just Culture,” using a variety of tools, including AIM4Excellence and Communicate Openly. Resolve Early. (CORE)™, and by applying High Reliability Principles. We strive for associate, provider and person engagement to provide high-quality, low-cost care with improved health outcomes. At our very core is the goal of personalized care. This is how we fulfill our calling: Exceptional Care. Our Calling.™
Mission, Vision, Values
4 Care Excellence
Nurse Onboarding Program Schedule
5 Care Excellence
Nurse Experience Level Timeline Theme Experience
Nurses LPNs UAPs Every Day: Common-to-all Our Mission, Vision, & Values HRO CORE A Just Culture Clinical applications & EHR Simulation experiences Holistic Concepts & Principles Core Competencies
Day 1 Ministry Welcome Me HR Ascension onboarding
Day 2 Welcome Me Teamwork Activity Simulation Intro Smart Moves, EHR
Day 3 Respect Me
HRO, Communication Glucometer, F/C, Simulations
Day 4 Include Me Pain Management, PIV, IV Pumps, Simulations, EHR
Day 5 Person-Centered Care
Central Line Care, Blood Admin, Rhythm recognition 1, EHR, Sim Week 1: Learner Assessment
Nurses LPNs UAPs Every Day: Common-to-all Our Mission, Vision, & Values HRO CORE A Just Culture Clinical applications & EHR Simulation experiences Holistic Concepts & Principles Core Competencies
Day 6 Engage Me Rhythm Recognition 2, Restraints, Sim, HER
Day 7 Protect Me Rhythm Recog 3 & 4, O2 therapy, Sim,
Day 8 Connect Me Pt Code, Chest Tube, Defibrillator/Code Cart, EHR, Sim
Day 9 Comfort Me Palliative Care/EOL, Sim, EHR, Wound Care,
Day 10 Person-Centered Care
Celebrations Week 2: Learner Assessment
Person
Engagement
Includes: Lecture Clinical Apps Skills & Hands-on Simulation
Includes: Lecture Clinical Apps Skills & Hands-on Simulation
V a l ues
Assessmen t
Measures of Effectiveness
Program Design • Evidence-based education practice and design • 1 Faculty/8 New Nurses • 5 New Roles
o Clinical Educator o Simulation Educator o Simulation Technician o Project Coordinator o Director of Simulation (National)
Analytics • Time to competency
o Time from Day 1 on Unit to solo personalized care delivery
o Preceptor program baseline data by unit • New nurse retention
o Program Learner Impact: Reaction, Learning, Behavior, & Results
o Tracking 0 – 12 months/13 – 24 months o Ascension Values Assessment
• Satisfaction measures o New nurse o Faculty o Unit hiring manager o Preceptor
6 Care Excellence
HR Foundational Metrics: RN turnover and retention by Ministry ~ Voluntary/involuntary turnover ~ Number of open positions ~ Time to fill positions ~ New associate
satisfaction with pre-boarding program ~ Hiring manager satisfaction with hiring process ~ Performance reviews conducted
- Baseline data for preceptor program and orientation collected - Video production final stages - ROC messaging embedded in local nurse recruiting campaign - Faculty development --- VitalSmarts Crucial Conversations
- New nurse Cohort 1 launch - New nurse recruiting Open House event this month - ROC messaging embedded in local recruiting campaign
- New ROC readiness assessment discussions - Analytics --- 30 day project coordinator orientation --- 90 day baseline data reports --- Preceptor engagement - ROC Curriculum & Program: --- 100 day program survey --- 120 day program improvement cycle
- Educating Educators
Regional Onboarding Centers: What’s New & What’s Next
7 Care Excellence
St John, Tulsa St John Providence, Detroit ROC National Planning
1 2 NEXT
Detroit Regional Onboarding Center Launch September 13, 2016
Day 1 Detroit & Tulsa Collaboration Planning
Day 2 Welcome New Nurses Nursing Engagement Plan
Teamwork
9 Care Excellence
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