User handling
NMD 100
Doc. No. 8030635 2-E1999-07-19
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PrefaceNotes and Media Dispenser, NMD, is a product made byDe La Rue Cash Systems AB.
This user handling covers instructions and informationnecessary for handling the NMD 100 in the correct way.
De La RueFlen, Sweden
This is the User Handling description for the NMD 100. Theintention is that this manual will be included in a completeUser Handling Manual.
Doc. No. 8030635/2-E
99-07-19
De La Rue Cash Systems is pleased to give detailed specifications of its products in this document but expressly reserve the right way tovary these at the discretion at any time without notice. As the Company's products and services are continously being developed it isimportant for customers to check that the information contained herein includes the latest particulars. This document is for general guidanceonly and may contain inappropriate information under particular conditions of use. All recommendations and suggestions issued by or onbehalf of the Company in whatever form, are subject to the Company's terms and conditions of sale, of which a copy will be supplied onrequest. This document is not part of a contract or licence, save insofar as may be expressly agreed.
© De La RueAll items of technical information, advise, know.how, drawings, specifications and other items communicated in this document areconfidential and remain the property of De La Rue Cash Systems and shall not be disclosed to a third party without written consent ofDe La Rue Cash Systems.
The above duty of confidence also entails a prohibition of reproduction of this text without specific authority in writing, fromDe La Rue Cash Systems.
3
contents
IntroductionOverview ............................................................5Function .............................................................6
Loading and unloading notesPreparing notes .................................................7Open Note Cassettes ........................................8
Note loading ......................................................9Emptying the Reject Vault ...............................12
OpeningInserting Reject Vault .......................................13Inserting Note Cassettes .................................14
ClosingRemoving Reject Vault .....................................15
Removing Note Cassettes ...............................16
TroubleshootingJam in Note Transport .....................................17Jam in Stack Presenter orBundle Carriage Unit .......................................18Jam in Note Qualifier .......................................19
Jam in Note Diverter ........................................20Removing Note Cassettes and Reject Vault ....21
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introduction
overview
Notes and Media Dispenser (NMD)NMD 100 is a note handling machine in a modular system.
The NMD 100 consists of the following main parts:
Stack Presenter Controller, SPC
Stack Presenter, SPF/SPRFront serviceRear service
Bundle Output Unit, BOU
Reject Vault, RVBox where not qualified notes arerejected to.
Note Stacker, NS
Note Qualifier, NQ
Note Diverter, ND
Central Machine Controller, CMC
Note Feeder, NF
Frame, FR
Note Feed Controller, NFC
Note Cassette, NCBoxes where the notes are keptbefore dispensing.
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introduction
function
1 Message to the NMDA request to dispense is made. Therequest is transmitted as a message tothe Central Machine Controller in theNMD. The message describes thenumber of notes to be dispensed.
2 Message to the Note FeedControllerWith this message the Central MachineController requests the number of notesto be delivered from each NoteCassette.
3 Notes up from the cassettesThe selected Note Feeders count therequired number of notes for eachdenomination and feed them to theNote Qualifier Unit.
4 Note Qualifier UnitThe Note Qualifier Unit feeds the notesinto the Note Diverter. Any incorrectnote will be rejected into the RejectVault.
5 Notes counts and collectsThe notes are counted a second timeand checked for incorrect notefeedings when they are passed intothe stacker area. The notes arestacked in the Stack Presenter BundleCarriage Unit.
6 Delivery of notesWhen the tests indicate no error, andthe ordered number of notes hasarrived, the Bundle Carriage Unitdelivers the note bundle to the BundleOutput Unit.
If any test indicates an error, thebundle of notes will be transported tothe Reject Vault.
7 Reject of bundle not takenIf the bundle is not taken, The bundleof notes will be transported to theReject Vault.
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7D014511
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RIK
SBANKEN
00125400365
100
100
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preparing notes
loading and unloading notes
The number of rejects depends directly on the loading procedure and the quality of the notes.
Store the notes at room temperature for at least eight hours before feeding from cassettes.
The following procedures are recommended to aid easier note feeding from cassettes.Without preparation, feeding problems may occur,such as higher reject rate or jam in the transport path.An alternative method to hand sorting ATM fit notes canbe used. ATM fit notes are defined as better than
level 8 as defined in the 3700 Sorter.
.New, unused notes• Remove the band around each bundle of notes.• Separate the notes from each other by:
• Striking the bundle hard against the edge of atable or similar object.
• Flipping through each bundle of notes in bothdirections at both ends.
• Using a note counter.Select notes from the center of the bundle. Thenotes in the center are normally flat, notes in theends of the bundle are often cupped.
• Align the edges of the notes in both planes byholding a bundle loosely between the fingers andthumbs of both hands and tapping lightly on aflat surface then tapping the note ends.
Used notesUsed notesUsed notesUsed notesUsed notes• Remove the band around each
bundle of notes.
• Remove foreign objects, e.g. pins,paper clips, crumbs etc.
• Remove torn or very worn notes.
• Straighten any folded notes.
Unacceptable Notes• Joined by any means• Having staples or pins• Sticky surfaces• Repaired with tape• Torn, with tears exceeding 5 mm, or with center edge tears.
• Bent or folded more than 1 mm in center.• Having holes or missing sections• Crumpled or crisp and crinckled• Dog-eared, with a folded edge exceeding 5 mm• Limp or moist• Concave or deformed by prolonged storage• Having strapping damage• Combination of new and used notes in the same cassette
may cause higher reject rates
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Dog-eared, strapping damage
Concave notes 5 mm or more
Crumpled notes
To ensure the performance of the machine, all personell involved in the loading must be trained innote preparing and loading procedure.
Notes with theseirregularities are liableto cause feeding problems
Used Notes must notbe limped and shouldbe reasonably clean.
1 mm
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open Note Cassettes
loading and unloading notes
1 Unlock the cassette
Press the key while turning it clockwise tostop.
2 Open the cassette
Open the cassette by pressing the greenbutton to the left and lifting the lid up to fullopen position.
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2
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note loading
loading and unloading notes
Check the notes are of correct denomination into thecassettes.
1 Move the pusher plate
The pusher plate has to be moved to givespace for the notes between the pusher plateand the feed opening.
Move the pusher plate towards the cassettehandle.
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note loading
loading and unloading notes
note plate
2 Load the prepared notes
The Note Cassette could be loaded with anote-pile of approximately 340 mm (whichcontains approximately 2600 used or 2900new notes).The note-pile must lean evenly against thenote plate.
Warning!
Notes are sometimes thicker in certainparts. They can also be cupped in thebundle.
If the notes are turned the same way, thepile will be unequal and the notes will bedifficult to dispense.
• Place the prepared bundles in thecassette.
Concave bundle• To avoid feeding problems
caused by concave bundles, turn allthe bundles with the concave sidetowards the feed opening.It will make feeding of notes from thecassette easier.
Common notes
• To avoid feeding problemscaused by a slanting pile, put thenotes in neat bundles of 100-200 notes.
• Turn every other bundle to face theother way to make the pile thesame height at all sides.
Note: When loading the cassette alternate packs/bundles of 100 notes as shown, and makesure that any bowed notes are loaded withthe bow towards the pusher plate.
Slanting pile
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note loading
loading and unloading notes
3 Level the note pile
Compress the note pile slightly by hand.Single notes must not protrude upwards morethan 2mm from the bundle.
Make sure that the notes are not bendedsideways against the note supoort.
Make sure the bundle leans evenly against thenote plate.
5 Close the cassetteFold down the cassette lid and press itdistinctly, on the green dot, to properly closedposition at both ends.
Check that the green button is in its most rightposition.
6 Lock the cassetteLock the cassette with the key.
4 Move the pusher plate
Move the pusher plate towards the notes, closeenough to hold the notes in correct position, donot force.
Do not overload and check that a free space ofminimum 10mm exists between the pusherplate and the green locking plate.
10mm
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MAX 2mm
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loading and unloading notes
emptying the Reject Vault
The Reject Vault can contain up to 300 notes orless depending on the mix between bundle/singlereject.
Open the Reject Vault
1 Unlock the vault
Press the key while turning it clockwise to stop.
2 Open the vault
Open the vault by simultaneously pressing thegreen button and lifting the lid up to full openposition.The vault is now open for collecting theretracted note bundles.
Make sure that the compartment for singlereject also is cleaned.
Lift the folding tray inside the vault to collect thesingle rejects.
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2
Bundle reject
Single reject
Close the Reject Vault3 Close the lid
Close the folding tray before closing the lid ofthe reject vault.
Fold down the cassette lid and press it carefullyto properly closed position at both ends.Lock the vault with the key.
Folding tray
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opening
inserting Reject Vault
Insert the vaultUsing the handle and supporting the vaultunderneath, slide the vault straight into themachine.
Make sure the vault is fully inserted.
The vault is now ready to be locked in positionand opened, using appropriate command fromhost, driver or application.
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14
inserting Note Cassettes
opening
Insert the cassettesUsing the handle and supportingthe cassette underneath, slidethe cassette straight into the machine.
Make sure the cassette is fully inserted.
The cassettes are now ready to belocked in position and opened, usingappropriate command from host, driveror application.
The note cassettes can be inserted in any orderand position.
Each cassette informs the NMD of position anddenomination.
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closing
removing Reject Vault
Remove the vaultUse the handle and support the vaultunderneath. Slide the vault straight out.
To empty rejected transactions the reject vaultmust be removed from the NMD.
Before removing the vault it must be closed andreleased from its locked position, usingappropriate command from host, driver orapplication.
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closing
removing Note Cassettes
The cassettes can be removed in any order. Allcassettes do not have to be released and closedto remove one cassette.
Before removing the cassette it must be closedand released from its locked position, usingappropriate command from host, driver orapplication.
Remove the cassetteUse the handle and support the cassetteunderneath. Slide the cassette straight out.
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troubleshooting
jam in Note Feeder
If the trouble still remains, callfor an NMD service engineer.
1 Remove Note Cassettes and Reject Vault.
See page 15-16
Important!
Always switch the power off before clearingjams.
2 Press the yellow snap fits to release the lids.
3 Fold the lids up and clear the note path fromnotes.
4 Any notes removed from the mechanism mustbe handled according to local procedures.
5 Close the lids carefully.
2
3
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troubleshooting
jam in Stack Presenter or Bundle Carriage Unit
If the trouble still remains, callfor an NMD service engineer.
1 Remove Note Cassettes and Reject Vault.
See page 15-16
Important!
Always switch the power off before clearingjams.
2 Open the top lid of the NMD.
3 Remove all jammed notes. Be careful not todamage the stacker wheel.
4 Any notes removed from the mechanism mustbe handled according to local procedures.
5 Close the top lid carefully.
2
3
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troubleshooting
jam in Note Qualifier
If the trouble still remains, callfor an NMD service engineer.
1 Remove Note Cassettes and Reject Vault.See page 15-16
Important!
Always switch the power off before clearingjams.
2 Release the yellow handle inside the uppermost note cassette compartment by pushingit inwards and pulling down.
3 Fold the Note Qualifier lid down by pulling theyellow handle.
4 Remove all jammed notes.
5 Any notes removed from the mechanism mustbe handled according to local procedures.
6 Make sure to close the Note Qualifier lidproperly and fasten the yellow handle.
If the yellow handle can be released only bypulling downwards, it has not been properlyfastened.
2,3
2
3
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troubleshooting
jam in Note Diverter
If the trouble still remains, callfor an NMD service engineer.
1 Remove Note Cassettes and Reject Vault.
Important!
Always switch the power off before clearingjams.
2 Open the top lid of the NMD.
3 Open the Note Diverter lid by releasing thesnap fits and folding the lid.
4 Remove all jammed notes.
5 Any notes removed from the mechanism mustbe handled according to local procedures.
6 Close the note diverter lid by pressing theouter ends of the lid. Be careful not todamage the snap fits.
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3
6
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troubleshooting
removing Note Cassettes and Reject Vault
If the trouble still remains, callfor a NMD service engineer.
Reject VaultAn open Reject Vault is impossible to removefrom the NMD. Jammed notes may causeproblems when closing the Vault.
1 Remove the Note Cassettes.
Important!
Always switch the power off before clearingjams.
2 Open the top lid of the NMD.
3 Remove all jammed notes from the bundlereject opening.
4 Remove the small lid over the single rejectopening and clear the opening from jammednotes.
5 Any notes removed from the mechanism mustbe handled according to local procedures.
6 Switch the power on and close the Vault.
7 Remove the Vault and switch the power off.
8 Open the Note Diverter lid and put the lid overthe single reject opening back.
9 Make sure to close the Note Diverter lidproperly by pressing the centre of the lid. Becareful not to damage the snap fits.
Note CassettesIt is possible to remove a Note Cassette withoutclosing it, but the cassette must be releasedfrom its locked position.
If a cassette must be removed when it is open,be aware that the cassette feed opening will be
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If the Note Cassettes or the Reject Vault areimpossible to remove, call service!
8030635 2-E
DE LA RUEDE LA RUEDE LA RUEDE LA RUEDE LA RUECASH SYSTEMSCASH SYSTEMSCASH SYSTEMSCASH SYSTEMSCASH SYSTEMS
Talja Södra IndustriområdeSE-642 84 FlenSweden
Telephone +46 (0)157 655 00Fax +46 (0)157 151 75
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