July 2015
A roadmap forthe next-generation WAN
Webinar presented by Coevolve
© Coevolve Pty Limited 2015
About the presenter
Ciaran RocheCo-Founder and Chief Technology Officer, Coevolve
• Based in Chicago, USA• Co-founded Coevolve in early 2014• Prior experience:
o Held a number of senior technical sales roles at Vanco (acquired by Reliance Globalcom) in UK & US
o Worked at specialist consulting / advisory firm Pace Harmon advising Fortune 500 businesses on IT strategy and major projects
o Worked with Virtual Access in Ireland and UK – one of the first ‘software-defined’ networking equipment manufacturers
• Key areas of experience:o Internet-based enterprise
networks, WAN Optimization, SD-WAN/NFV, global network design
Twitter: @CrocheLinkedIn: ciaranroche
© Coevolve Pty Limited 2015
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Welcome – today’s agenda
Introduction
Limitations of traditional WAN solutions
SD-WAN as the foundation for the next-generation WAN
Addressing the vendor management challenge
Building the roadmap – how do you get there?
© Coevolve Pty Limited 2015
Introducing Coevolve
Agile, asset light services business founded early 2014 with a significant capital raising
Global companies are challenged to deliver a high-quality user experience for their critical global applications as these applications undergo significant change through the increasing use of “as a service” models
Client focus – a specialist with laser focus on the client’s User Experience
Growing international businesses with operations in multiple countries Key industry verticals: Manufacturing, Technology, Engineering, Mining,
Logistics, Retail, Professional Services
Highly experienced team
170+ years IT & networking experience working with multi-nationals at global service providers, integrators, consulting, vendors, analysts
Experienced team across Australia, US, Singapore & Malaysia, + extensive global contractor network
Professional
Services
Specialized
Managed Services
WAN OptimizationNetwork & Application
Performance
Network Orchestration
Internet ofThings
Unified Communications
Security
Cloud Integration
Vendor Management
Mobility
Our Practice Areas
Assess
Deploy
Manage
Optimize
Network Life Cycle >Service Life Cycle
Limitations of traditional WAN solutions
© Coevolve Pty Limited 2015
Enterprise network needs are rapidly changing
• Traffic is increasingly delivered to destinations outside the enterprise network
• Coevolve data show 70-80% of MPLS traffic on enterprise WANs destined for Internet – combination of business-critical public cloud traffic and web browsing
• 75% of Coevolve customers + prospects are trialing or have rolled out Office 365 on a global basis
• Innovative IT departments are moving IT infrastructure to Azure and Amazon Web Services at a rapid pace
• Business units often make decisions on enterprise-wide applications without close involvement from IT – Salesforce, Workday, SuccessFactors, etc.
© Coevolve Pty Limited 2015
The problem with traditional WAN solutions
• High costs for routers, switches and WAN circuits particularly MPLS & WAN Optimization
• Backup capacity is wasted almost all of the time due to inflexible active / passive designs
• No seamless way to add capacity and availability using mobile, satellite, etc.
• Policy based Routing only provides limited route-based traffic redirection (not application-based)
• Never-ending demand for more bandwidth, regardless of geography
• New traffic flows are not well catered for – branch-cloud, branch-branch, DC-cloud
• Device-level configurations require highly skilled engineers, lots of opportunity for human error
• No concept of adding service layers to the network – only complex device-level configuration
The WAN is now one of the biggest obstacles to the agility and flexibility that enterprises require in their IT environments
SD-WAN as the foundationfor the next-generation WAN
© Coevolve Pty Limited 2015
SD-WAN: A new approach to network solution design• To address the challenges associated with traditional networks, newer WAN products, services and designs have
emerged
• These are based on the concepts of Software Defined Networking and Network Function Virtualization
o Software Defined Networking (SDN) means separating the control plane of the network from the data plane, allowing a centralized piece of software to assume responsibility for controlling the whole network. Traditional approach: device level configurationsSDN approach: centralized software platform for network-wide orchestration and management
o Network Function Virtualization (NFV) means applying virtualization technologies to components of the network to provide functionality in a pre-packaged form rather than building every component individually
• A primary goal of next-generation WANs is to deliver an enterprise grade network using primarily low-cost, Internet-based infrastructure without the risks and complexities traditionally associated with this technology
• With the ongoing shift to public cloud applications and infrastructure, the next-generation network provides seamless, controlled and measured connections to these destinations – far beyond the traditional split tunneling / policy-based routing approach in current networks
• There are several new technology vendors competing in this SD-WAN space. Coevolve closely monitors the available options and maintains a high level of technology and vendor awareness for its solution development
Some of the main technology vendors in the growing SD-WAN space:
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The next-generation WAN
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How can we articulate the TCO benefits of the next-generation WAN?
1 2 3 4 5 6 7 8
Traditional Network Next-Generation WAN
Month
Procurement Implementation Steady State
Short-term cost increase due to dual running 30% savings
post implementation
50%+ savings due to future bandwidth increases
Short-term reduction in costs on traditional network due to competitive pressure at end of 3-5 year contract, but increases due to bandwidth growth
Longer-term savings primarily due to significantly greater bandwidth
available in next-generation WAN (and not with 3-5 year contract lock-in)
Static, inflexible WAN Agile next-generation WAN
© Coevolve Pty Limited 2015
New WAN functionality using SD-WAN
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Better insights into network configuration & performance
Application quality scores
Virtualized service deployment
Detailed traffic reporting
Link aggregation effectiveness reporting
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Out-of-the-box application performance visibility
• Next-generation WAN solutions such as the VeloCloud offering can classify 3,000+ applications and cloud services without the need to deploy separate hardware or software probes in each branch location
• Self-learns new applications that are added to a cloud-based application database
• Application aware business policy control for services such as Firewall, Intelligent Multipath and Smart QoS
• Cloud scale analytics – self learning for intelligent circuit, gateway and path selections including avoidance of network congestion points
• This application-level visibility allows reporting on user experience achieved for each key application on the network using data-driven quality metrics
© Coevolve Pty Limited 2015
SD-WAN solves many problems – but creates a big one
Network agility & elasticity
Quickly change traffic flows and application priority to meet changing business requirements, with no device-level configurations
Application visibility SD-WAN solutions often include deep packet inspection to classify applications; detailed analytics
Cloud application performance
Increased use of public Internet connectivity provides a more direct, high performance path to cloud services
Total available bandwidthInternet infrastructure is usually sold in higher capacities, with periodic upgrades of bandwidth unlike bandwidth-constrained private IP networks
Network costTCO reductions of 50% or more are frequently seen by migrating to SD-WAN solutions. Bandwidth costs and device management overheads are reduced
Vendor ManagementIncreased use of Internet connectivity generally means more ISPs to manage (commercially and operationally) and smaller agreements mean less leverage
Addressing thevendor management challenge
© Coevolve Pty Limited 2015
Coevolve’s approach to vendor management
• Significant team experience in the lifecycle management of 3rd party providers
• Flexible, modular managed service – can coexist with existing in-house management and augment capabilities to improve service levels
• Provide single point of contact for day to day management of locally-contracted services such as ISPs
• Letter of Agency established with each provider to enable Coevolve to act on client’s behalf
• Commercial and operational dashboards to provide a straightforward consolidated view across all ISPs
We have designed the Coevolve business from the ground up to be well suited to thetechnical, commercial and operational management of third party ISPs and other local vendors
ISP ISP ISP ISP ISP ISP
Router Router Router Router
SD-WAN Overlay Network
Incident / Change Management Processes
Contracted locally, Letter of Agency established with each vendor for management
Poll public IP for status; no need to access existing configuration
Vendor Management service does not impact SD-WAN service; operates as normal
Single point of contact for client; Coevolve manages multiple process with each underlying vendor
Client Point of Contact
Building the roadmap:how do you get there?
© Coevolve Pty Limited 2015
Building a roadmap for the next-generation WAN
i. Identify an internal project sponsor to help drive outcomes
ii. Identify industry peers that have experience with the technology
iii. Identify high-level goals (TCO savings, application performance improvements)
iv. Identify non-core, risk free elements of the environment to trial the technology (back-up links a great place to start)
v. Determine expectations and steps for a trial or POC
1. Getting started 2. Understand where the technology fits
i. Identify applications, locations and user groups experiencing performance issues
ii. Review the priority of the internal and cloud-based application portfolio
iii. Review existing supplier contracts to understand timeline flexibility
iv. Review capex investments – determine end of life for existing WAN Op, firewalls, routers, etc.
v. Update network architecture documentation for clear understanding
3. Prepare for transition
i. Update business case with revised assumptions
ii. Develop detailed technical design
iii. Create an implementation roadmap aligned to the understanding developed in initial assessments
iv. Create a strategy document for the technology team and business to jointly understand
v. Develop communication plan for regional / local IT and other stakeholders
4. Implementation
i. This is not a traditional procurement approach
ii. Do not look to enter into long term (5 year) agreements – 24-36 months maximum
iii. Simplifying the operational approach will enable the IT team to keep an eye on the horizon and work to deliver business value rather than struggle with operational challenges
iv. A phased migration will allow the adoption of the new solution to be aligned with existing contract end dates
© Coevolve Pty Limited 2015
Where can we help?
• Current state network and WAN Optimization assessments
• Benchmarking of existing network & services pricing
• Next-generation WAN roadmap development
• Network & vendor management of existing ISPs
• Unified Communications strategy and integration solutions
We have a team of global network specialists available to help across the entire network life cycle
Contact us today to start developing a Next-Generation WAN roadmap for your business!
Thank you
FOR MORE INFORMATION:
www.coevolve.com
@coevolvetech
Thank you for attending
[email protected] coevolve
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