In2004Telligent
envisionedthefuture
2004CommunityServer2004Vision
Todayover1billionpeople
usesocial
Social is25% timespent online
Consumersand as
Employees
SocialhasredefinedtheUserExperience
forhowwecommunicate
Example:Office365
56%moving
But email is not dead!
15%searching
25%of day
“The reports of my death have been greatly exaggerated.”
‐‐Mark Twain
Social has become just another silo of knowledge in the business
EmailDesktopDocument Repositories
One‐to‐one Discussions
From Enterprise Collaboration
Any Device
Many Channels
One‐to‐manyDiscussions
Accessible Anywhere
*
To Social Business
Zimbra helps organizations work smarter by integrating traditional collaboration with social business
EmailDesktopDocument Repositories
One‐to‐one Discussions
One‐to‐manyDiscussions
Accessible Anywhere
Any Device
Many Channels
*
Telligent acquires Zimbra from VMware to offer a Unified Social Collaboration Suite
July15,2013Announcement
Create a one‐of‐a‐kind unified communication software suite built for the mobile Post PC Era
A Strategic Combination
Zimbra is a best‐of‐breed collaboration platform• Email • File Sharing / Sync• Calendaring• Voice & Chat• Public/Private Cloud• Mobile Designed
Telligent is a best‐of‐breed social platform• Social Analytics• Reputation Engine• Instant Messaging• Strong Integration • Inside/Outside Firewall• Public/Private Communities
February21,2014 16
Collaborative Content Creation
[INSERT VIDEO]
Length 6:15
TheNewZimbraataGlance
350+ Resellers
5,000+ Customers
135+ Countries
100M End Users
Core Values
Customers Come First. Period.
Honesty Always
Accountability for ALL We Say and Do
Leading Open Source collaboration platform with significant momentum and scale
Key StatisticsZimbraCollaboration
ZimbraCommunity
ZimbraAnalytics
Discussions Blogs Wikis Badging Sharing Ideas Q&A Profiles
ChatEmail File Sharing PreviewCalendar Video Chat
Unified Search
Recomm‐endations
Experts Sharing Reputation Reporting
Existing Capability Planned Capability
New user experience (HTML5)
Starter kits for rapid community creation
Mobile‐first design (Responsive Web)
Always‐on and multi‐tenant architecture
Continued investment in OSS
Outlook support for iPhone, Mac and Apple Mail
Custom workflows for rule management
Gamification to increase engagement
Web Services
ZimbraProductsInvestments
…differentiatorsLeveraging core competencies to meet market demand and drive new sales
Open Source
• Better software, better security, lower cost• Government mandate to run Open Source• Avoid vendor ‘lock‐in’
Secure, Private Cloud
• Integration with third‐party encryption• AV / AS, code inspection• Desire for on‐premise application
White‐Label
• Provides value‐add capabilities• Increases customer engagement
Global Reach Through Channel
• Relationship with local / regional VAR• Desire to have local support and services
WellPositionedforKeyTrends
Shift to Cloud
forecasted global market for cloud computing by 2020
Sources: Gartner’s “Bring Your Own Device: The Facts and the Future.” Forrester’s “Mobile Workers Use Personal Apps to Solve Customer Problems – Is IT Ready, Willing, and Able to Assist?” IDC’s “Worldwide Mobile Worker Population 2011‐2015 Forecast.” Verizon’s “2013 State of the Enterprise Cloud.”
$241 B
Bring Your Own Device
of mobile professionals will conduct their work on personal
smart devices by 2018
70%
Consumerization of IT
of global information workers use consumer applications to improve productivity at work
38%
Global, Distributed Workforce
37% of the global workforce will work from multiple locations outside of
their office by 2015
Multiple trends creating unique business challenges and positive dynamics for Zimbra
ProductVision
unifiedsocialcollaborationsuite
Discussions
Social Communities
Collaboration
Analytics & Search
Blogs Wikis Badging Sharing Ideas Q&A Profiles
ChatEmail Files Sharing PreviewCalendar Video Chat
Unified Search
Recomm‐endations
Experts Sharing Reputation Reporting
APIs & Shared
Services
Anywhereat any time and on
any device
25
OpenSource
Mail Voice Contacts Calendar Tasks Briefcase
2014 2015
BigDataLakeEmailAnalytics
HTML5andEWSClientsMobileFileSyncandShareInstantMessagingServiceSocialTasksandEvents
WebHostingAutomationSingleSignOn
AlwaysONPhase1
UnifiedSearchPriorityInbox
StreamManagement
RealtimeDocumentCollab
VoiceandVideoChatSecureMobileEmailApp
Encryption/ComplianceWebMigrationTools
CustomAppIntegrationAlwaysONPhase2
RoadmapOverview
Analytics
Capability
Delivery
Theme
ZimbraCollaborationRoadmap
Zimbra Collaboration 8.5 (2nd Half‐2014)8.5• New: Tablet mobile user experience (HTML5 and Responsive)
• New: Native support for Exchange Web Services (Outlook)
• New: Always‐On Architecture (phase 1)
• New: Zimbra Community integration & enhancements
• Enhancements: New Platform APIs
New user experience based around HTML5 & responsive design.
▷ Sencha Touch HTML5 Mobile App Framework
▷ Customize through standard HTML and CSS
▷ Zimbra experience on iOS and Android devices
HTML5MobileWeb
Zimbra Confidential 28
The anytime, anywhere mailbox without additional client software or configuration.
▷ Cache 1 day to 1 months worth of data
▷ Responsive design with background sync
▷ Register device to cache web app and data
HTML5Offline
Zimbra Confidential 29
Supporting the broadest range of desktop clients for a native user experience.
▷ Outlook for Mac and Apple Mail support
▷ Mail, Calendar, Contacts, and Tasks
▷ Freebusy interoperability with Exchange Server
ExchangeWebServices
Zimbra Confidential 30
Updates to the web application without service disruption and storage resiliency.
▷ Separating the client web app from the server
▷ Support for clustered file systems with blobs
▷ Switch to MariaDB for email metadata
UI Node Mail Server Node
Clients
Jetty /zimbra (End User UI)
/zimbraAdmin (Admin UI)
Jetty
/service (Mailbox Backend)
Proxy Node
nginx(Reverse Proxy)
Dynamic Requests (SOAP/REST/IMAP/POP/etc)
Static Requests (HTML, JS, CSS,
Images)
AlwaysOnPhase1
Zimbra Confidential 31
NewInvestmentinExtensibility
UICustomization1. ThemesandSkins2. SOAPAPIs3. OpenSource
ZimletFramework1. WebServiceMashups2. Createcustomworkflows3. ServerExtensions4. http://gallery.zimbra.com
32
ZimbraCollaborationRoadmap
Zimbra Collaboration 9.0 (2015)9.0• New: Instant Messaging (XMPP) & Presence
• New: Real‐time Document Collaboration
• New: Always‐On Architecture (phase 2)
• Enhancements: Zimbra Community integration & enhancements
• Enhancements: File Sync & Share, WebRTC
No user downtime for upgrades, maintenance, or unplanned outages.
▷ Distributed persistent data stores
▷ S3 compatible store support
▷ Automatic load balancing of users (active/active)
Proxy Node
nginx(Reverse Proxy)
Mail Server 2
Jetty (Java Server)
Metadata DB
File Storage
Mail Server 1
Jetty (Java Server)
Mail Server 3
Jetty (Java Server)
AlwaysOnPhase2
Zimbra Confidential 34
Communicate with people or teams in real‐time across devices, organizations, and channels.
▷ Unified presence across applications and devices
▷ P2P and group chat across any device
▷ Chat with people outside your organization
InstantMessaging
Zimbra Confidential 35
Securely access and collaborate with people and teams across any device.
▷ Versioning, annotation, hi‐fidelity preview
▷ Secure files with encryption and data wiping
▷ Mailbox and social communities integration
FileSyncandShare
Zimbra Confidential 36
Enabling collaboration with integrated experiences between personal and team workspaces.
▷ Subscribe to team tasks and calendars
▷ Share Files and email threads to groups
▷ Unified presence, search and streams
myworkspace
myworkspace
teamworkspace
teamworkspace
IntegrationwithSocialCommunities
Zimbra Confidential 37
ZimbraFuture
Analytics‐Driven ResultsInvest heavily in analytics to deliver better results to the inbox
Inbox 2.0Completely re‐imagine the way that people think about email
Universal MessagingSingle message, enables communication through all channels
Share Files and Media through all ChannelsConnected through both mobile and desktop experiences
• StreamlinedUX• Desktopintegration• Smartmailfiltering• CalViews/ScheduleWizard
• Cisco/MitelVoiceandSDK
• MDMandremotedevicewipe
• Litigationhold/secureemail
• NewExchangeMigrationTools
• KVM/XenHypervisorsupport
• EnterpriseSocialEnhancements
• HTML5MobileWebCalendar• HTML5OfflineClient• ExchangeWebServices• AlwaysOnPhase1• PlatformAPIs
• WebRTCVoice/Video
• RealtimeDocumentCollab
• UnifiedSearch• PriorityInbox• Stream
Management• WebMigration
Tools• AlwaysOn
Phase2
2013 2014
• FileSynctoDevices
• InstantMessaging
• HTML5MobileWebMail
8.08.0 8.58.58.0.78.0.7
High‐LevelReleaseTimeline
Zimbra Confidential 39
2015
Beyond8.5
Questions?
THANK YOU!Rob [email protected]
@robhoward
©2013Zimbra,Inc.Allrightsreserved.ZimbraanditssymbolareregisteredtrademarksofZimbra,Inc.Othercompanyandproductnamesmentionedarepropertyoftheirrespectiveowners.Thecontentsofthispublicationaresubjecttochangewithoutnotification,arethepropertyofZimbra,andcannotbereproducedwithoutZimbra’swrittenpermission.ThecontentsofthispublicationarenotacommitmentbyZimbratoprovidethefeaturesandbenefitsdescribed.
Zimbra3000InternetBlvd.,Suite200Frisco,TX75034USAMain:+1972‐407‐0688MainUStoll‐free:877‐492‐9484www.zimbra.com
February21,2014 42
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