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NETC@RDS for e-EHIC
A Step Towards the Introduction of the electronic European Health Insurance Card
PROJECT KEY ELEMENTSPROJECT KEY ELEMENTS
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Background and Challenges
Pan-European initiatives to foster mobility & skills inside the E.U
Since June 2004: common EU Health Insurance Card (EHIC) – ensures access to health care when abroad inside the EEA
EHIC: Eye-readable document – minimum common denominator – only a temporary solution on the way forward to an e-EHIC
But in 25 Member States + other EFTA countries – different levels of care entitlement, different levels of IT infrastructure
Announced decision on long-term course – 2008+
NETC@RDS challenge: to demonstrate potential of harmonising different solutions – by applying modern IT capabilities
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Project at a Glance Full Market Validation
20 partners from 10 Member-States : Austria, Czech Republic, Finland, France, Germany, Greece, Hungary, Italy, Slovak Republic and Slovenia + Estonia, Netherlands, Norway and Poland as observers
All partners: not-for-profit institutions onbehalf national or regional health authorities
Number of pilot sites: 70
Time schedule: May 2004 – March 2006
Possible extension till Oct 2006
Budget: 5 M€ (50% e-TEN)
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Pilot in Greece(Olympic Games 08/2004)
There were 79 emergency cases treated by 8 amongst 14 pilot units. 13 NETC@RDS cases.
The feedback concerning technical functionality, easy use of the demonstrator and acceptance was very positive. Differences between NETC@RDS and EHIC could be shown.
Service Evaluation
Summary of the Greek pilot results
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• Users found the service simplified and speeds up the process
• No training problems (system found simple and usable)
• The common interface was useful, but common procedures also needed
• Further improvements would increase benefits gained
• Administrative / legal problemsidentified and provisionallysolved
Pilot Early Assessment
Overall positive response - the system proved to be useful
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Technical problems were only experienced by reading national Health Insurance Cards not defined in NETC@RDS. The problem with the EHIC is the high rate of transcription errors.
Service Evaluation
Technical Issues (Greek pilot)
(n = 20)
9. Experienced problems with the Netc@rds software
19
18
18
13
1
3
1
2
4
1
0 5 10 15 20 25
Other errors
General software errors
Printing errors
Card reading errors
never seldom often other
(n = 20)
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Running Portal
EHIC database
SmartCard database
Target for 2006
EHIC & SC database
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Phasing eEHIC with national schemes
Phase A1
e-EHIC Phase 3 : Deployment
Phases A2-A3 PilotsNETC@RDS Phase B
Initial Deployment
Deployment
2002 2003 2004 2005 2006 2007 2008 2009
French HIC Vitale 1 French card next generation
NETC@RDS NETC@RDS
Lombardia New Health Smart Card Full Deployment
Slovenian Health Insurance Card
German Health Memory Card
Lombardia Health Smart Card
German Health Smart Card
Visual EHICPhase 1 : Preparation
Visual EHICPhase 2 : Deployment
Austrian HIC Tests Austrian HIC Full Deployment
Upgrading with EHIC data & functions
Extension
Other Health Insurance eye-readable or electronic entitlement documents
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