NCCC Quality DashboardsCTOP Retreat 2014
Evelyn Schlosser, MPH, MA, RN, CPHQNCCC Director for Quality & Patient Safety
Acknowledgement: Artwork from “How Stella Saved the Farm” by Vijay Govindarajan and
Chris Trimble
Vision
Norris Cotton Cancer Center will discover new worlds of cancer medicine, lead efforts to prevent and cure cancer in Northern New England, and contribute to solving the problems of cancer worldwide, while providing the highest level of safe, innovative, compassionate care for patients with cancer.
NCCC QPS Goals1. Safe – Care delivery that is safe, evidence-based
and coordinated, and achieved through the deployment of high-functioning teams.
2. Innovative – Utilize technology and data to foster integration and operational changes aimed at increasing efficiency, reducing waste, and maximizing our regional footprint.
3. Compassionate – Provide care that is preference
based and considerate of our patients’ basic needs: appropriate access, communication, education, symptom management, and support services.
NCCC Quality Progra
m
Measurement/ Analytics
Best Practices/ Standards
Performance Execution
Measurement Opportunities (and data) abound!
Tumor Registry eDH (to include Beacon & other Epic
clinical modules) Aria Scheduling NSQIP Billing Claims Velos
Experimenting with combined data sets Seeking new technology & functionality
Samples of Innovation in Measurement within NCCC Advance Directives Neuro-oncology clinical care measures System-wide Improvement (Voice, ICE, PRISM,
& ROC) Beacon (chemo) Reporting 1 West Outpatient Infusions Inpatient Hem/Onc Consults Radiation Oncology
treatment volumes/machine Investigational operational
measures
CTOP Measures Process
Screening/assessments/consults Cancer Staging Tumor Board Review Timeliness & appropriateness of
treatment Advance Directives on File
Outcomes Infections Treatment-related complications Patient experience/symptom
management Mortality/Survival Rates
Summary
Resources are available to support learning & growth of our measurement/understanding capacity
Early successes related to process measurement & improvement have been achieved
CTOP – what is your big idea?
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