NASA Diversity and Inclusion Framework: The Role of IT
Brenda R. Manuel
Associate Administrator for Diversity
and Equal Opportunity
August 15, 2011
Personality
InternalRace
Age
Gender
Ethnicity
Physical &MentalAbility
Sexual Orientation
Appearance
External
Work experience & style Educational
Background
Religion
Recreational Habits
Language/ Accent
Relationship/MaritalStatus
Income
GeographicLocation
Family/Parental Status
Organizational
Functional level/Classification
Work Content/ Field
ManagementStatus
UnionAffiliation
WorkLocation Seniority
Division/DepartmentUnit/Group
Diversity Wheel
Source: Internal & external dimensions adapted from Marilyn Loden & Judy Rosener, Workforce America 1991
Traditionalist pre-1946
Baby Boomers 1946 - 1964
Gen X
1965 - 1980
Millennial’s 1981 - 1999
Military
Progression of Diversity vs. Progression of IT Development/Evolution
?1960s: Civil Rights Enforcement
1970s: Affirmative Employment for EEO Groups
1980s: Multi-Culturalism
1990s: Diversity Management
2000s-: The Business Case: Redefining Diversity and Inclusion
?1950s – 1960s: Mainframe Computers
70s and 80s:
The wired
PC
90s – 2000s:
The Wireless
PC
Tablet/ Smart-phone/ Mobile devices – Wireless and software free
Cloud Computing –
all data and applications stored remotely
How NASA Defines Diversity:
Diversity is the similarities and differences in the individual and organizational characteristics that shape our workplace.
NASA Tech Diversity
Macs33%
PCs67%
NASA Desktop Computers
NASA iPhones NASA iPads NASA Black Berries0
500
1000
1500
2000
2500
3000
3500
4000
4500
5000
3358
794
4997NASA Mobile Devices
Geographical Diversity (Location of NASA Centers)
10%
18%39%
35%
NASA Workforce Diversity
Men: 65% Women: 35%
20’s: 8%
30’s: 14%
40’s: 33%
50’s: 34%
60’s: 10%
70’s +: 1%
Age
Gender
White: 74%
Black: 12%
Hispanic: 6%
Asian/Pacific Is.: 6%
Native American: 1%
Multiracial: 1%
Race
Diversity of the IT Community:Demographics
White Black Hispanic Asian or Pacific Is.
Native American
Multiracial
71% 16% 5% 6% 1% 1%
Under 20 20's 30's 40's 50's 60's 70 or older
0% 4% 14% 35% 37% 10% 0%
Women: 46%
Men: 54%
Race:
Age:
Scientists and Engineers: 62%
Professional Administration: 29%
Clerical: 4%
Technicians: 6%
Includes 99% of IT
NASA Occupational Diversity
How NASA Defines Inclusion:
is the means by which we optimize the benefits to mission inherent in our diversity, for example, the policies, procedures, and practices that an organization puts in place to create more inclusive work environments.
Inclusion
The Business Case: Why are Diversity and Inclusion beneficial to NASA?
The research literature on Diversity and Inclusion identifies factors that contribute to a competitive advantage.
1. Better technical solutions and problem solving,
2. Stronger critical analysis,
3. Greater innovation and creativity,
4. Deeper understanding of and greater effectiveness in organizational communication patterns,
5. Higher levels of employee engagement, and
6. Cultural shift toward valuing fairness and respect for individual contributions,
www.InnoCentive.com
The Business Case: Innovation in Problem Solving
• Ability to fully leverage innovation and creativity
The Business Case
D&I impact on profit is key in the private sector
Mar-97 Mar-98 Mar-99 Mar-00 Mar-01 Mar-02 Mar-03 Mar-04 Mar-05 Mar-06 Mar-07
NASDAQ
DJIA
S&P 500
DiversityInc Top 50
NASA Administrator as Diversity Champion
Diversity & Inclusion Partnership
Diversity & Inclusion Survey
Agency Diversity & Inclusion Plan
Diversity & Inclusion Foundation at NASA
The Business Case: Recent NASA D&I Survey Responses
A2. At NASA, diversity seems to be mostly about physical characteris-tics of people (R)
A9. Diversity and inclusion lead to innovative ideas at NASA
A7. Having employees with diverse backgrounds is a source of business advantage at NASA
41
68
75
21
24
18
38
8
7
Positive Neutral Negative
Understanding Diversity and Its Benefits
The Role of the IT Community: The Framework Principles
• Demonstrated Leadership Commitment
Your IT Leadership is a key partner in this effort.
The Role of the IT Community: The Framework PrinciplesEmployee Engagement and Effective
Communication• Establish an Agency-wide system for communicating
information to employees to effectively disseminate critical information
• Utilization of traditional as well as innovative media.
D&I Survey Responses: Low Awareness of Diversity and Inclusion
D1. The NASA Office of Diversity and Equal Opportunity website
D2. Your Center’s Office of Diversity website and/or Your Center’s Equal Opportunity website
D3. The NASA Diversity and Inclusion Policy
D4. The NASA policy statement on anti-harassment in the workplace
18
19
19
42
15
15
42
42
41
42
28
12
26
24
11
3
Very familiar Somewhat familiar Aware but not familiar Not at all familiar
Awareness of NASA policies and initiatives to promote diversity and inclusion
The Role of the IT Community: The Framework Principles
D&I Education and Awareness
• Establish a suite of managerial and employee training and development tools, particularly informal education and awareness utilizing innovative media.
The Role of the IT Community: The Framework Principles
Commitment to Community Partnerships
• Assist in the creation of a high-tech clearinghouse for resources, best practices and sharing of ideas that link the Agency’s many outreach programs.
Q & A
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