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Page 1: Narrative Coaching - Agile Alliance · Narrative Coaching Scott Dunn, Agile Coach, BigVisible Skip Angel, Principal Coach, Big Visible scottdunn.blogspot.com Twitter: @sdunnrocket9

Narrative CoachingScott Dunn, Agile Coach, BigVisible

Skip Angel, Principal Coach, Big Visiblescottdunn.blogspot.comTwitter: @sdunnrocket9

Monday, August 15, 2011

Talk and Tap with 2 others - recent conflict and what you did. Feedback. Heard of Narrative?

Page 2: Narrative Coaching - Agile Alliance · Narrative Coaching Scott Dunn, Agile Coach, BigVisible Skip Angel, Principal Coach, Big Visible scottdunn.blogspot.com Twitter: @sdunnrocket9

What We’ll Cover

• Context

• Where does this fit in my coaching tools?

• Scott, are you just blowin’ smoke?

• Overview

• Clinic

Monday, August 15, 2011

Page 3: Narrative Coaching - Agile Alliance · Narrative Coaching Scott Dunn, Agile Coach, BigVisible Skip Angel, Principal Coach, Big Visible scottdunn.blogspot.com Twitter: @sdunnrocket9

Narrative is the GPS for your people-skills car.

Monday, August 15, 2011

Page 4: Narrative Coaching - Agile Alliance · Narrative Coaching Scott Dunn, Agile Coach, BigVisible Skip Angel, Principal Coach, Big Visible scottdunn.blogspot.com Twitter: @sdunnrocket9

Coaching Meta-model

From Mark Kilby, based on the work done by Lyssa Adkins Monday, August 15, 2011Lyssa Agile Coaching Self Assessment Tues @ 1:30.

Page 5: Narrative Coaching - Agile Alliance · Narrative Coaching Scott Dunn, Agile Coach, BigVisible Skip Angel, Principal Coach, Big Visible scottdunn.blogspot.com Twitter: @sdunnrocket9

Coaching Meta-model

Organization Change

Facilitation

Conflict Navigator

Coach & MentorAgile

Thought Leadership

Domain Knowledge

Energy & Passion

Teaching Experience

From Mark Kilby, based on the work done by Lyssa Adkins Monday, August 15, 2011Lyssa Agile Coaching Self Assessment Tues @ 1:30.

Page 6: Narrative Coaching - Agile Alliance · Narrative Coaching Scott Dunn, Agile Coach, BigVisible Skip Angel, Principal Coach, Big Visible scottdunn.blogspot.com Twitter: @sdunnrocket9

Coaching Meta-model

From Mark Kilby, based on the work done by Lyssa Adkins Monday, August 15, 2011Lyssa Agile Coaching Self Assessment Tues @ 1:30.

Page 7: Narrative Coaching - Agile Alliance · Narrative Coaching Scott Dunn, Agile Coach, BigVisible Skip Angel, Principal Coach, Big Visible scottdunn.blogspot.com Twitter: @sdunnrocket9

Coaching Meta-model

From Mark Kilby, based on the work done by Lyssa Adkins Monday, August 15, 2011

Page 8: Narrative Coaching - Agile Alliance · Narrative Coaching Scott Dunn, Agile Coach, BigVisible Skip Angel, Principal Coach, Big Visible scottdunn.blogspot.com Twitter: @sdunnrocket9

Coaching Meta-model

Organization Change

Facilitation

Conflict Navigator

Coach & MentorAgile

Thought Leadership

Domain Knowledge

Energy & Passion

Teaching Experience

From Mark Kilby, based on the work done by Lyssa Adkins Monday, August 15, 2011

Page 9: Narrative Coaching - Agile Alliance · Narrative Coaching Scott Dunn, Agile Coach, BigVisible Skip Angel, Principal Coach, Big Visible scottdunn.blogspot.com Twitter: @sdunnrocket9

Coaching Meta-model

From Mark Kilby, based on the work done by Lyssa Adkins Monday, August 15, 2011

Page 10: Narrative Coaching - Agile Alliance · Narrative Coaching Scott Dunn, Agile Coach, BigVisible Skip Angel, Principal Coach, Big Visible scottdunn.blogspot.com Twitter: @sdunnrocket9

The Cynefin Framework

From Dave Snowden, Cognitive Edge

Monday, August 15, 2011

Pt. A to B. But college & job?

Page 11: Narrative Coaching - Agile Alliance · Narrative Coaching Scott Dunn, Agile Coach, BigVisible Skip Angel, Principal Coach, Big Visible scottdunn.blogspot.com Twitter: @sdunnrocket9

Who’s Driving?

Monday, August 15, 2011

Page 12: Narrative Coaching - Agile Alliance · Narrative Coaching Scott Dunn, Agile Coach, BigVisible Skip Angel, Principal Coach, Big Visible scottdunn.blogspot.com Twitter: @sdunnrocket9

Who’s Driving?

“You should know that [the analyze and respond mode] is the weakest response mode for building high-performance teams because it puts the coach in the driver’s seat.”Lyssa Adkins, Coaching Agile Teams(emphasis mine)

Monday, August 15, 2011

Page 13: Narrative Coaching - Agile Alliance · Narrative Coaching Scott Dunn, Agile Coach, BigVisible Skip Angel, Principal Coach, Big Visible scottdunn.blogspot.com Twitter: @sdunnrocket9

% of People Problems to Business or Technology

Business or ProcessPeople

Monday, August 15, 2011

Sample from several projects and people categorizing their problems per the Cynefin quadrants.

Page 14: Narrative Coaching - Agile Alliance · Narrative Coaching Scott Dunn, Agile Coach, BigVisible Skip Angel, Principal Coach, Big Visible scottdunn.blogspot.com Twitter: @sdunnrocket9

% of People Problems to Business or Technology

0

10

20

30

40

ComplicatedComplex

Business or ProcessPeople

Monday, August 15, 2011

Sample from several projects and people categorizing their problems per the Cynefin quadrants.

Page 15: Narrative Coaching - Agile Alliance · Narrative Coaching Scott Dunn, Agile Coach, BigVisible Skip Angel, Principal Coach, Big Visible scottdunn.blogspot.com Twitter: @sdunnrocket9

Organizational transformation begins with people transformation.

Monday, August 15, 2011

Encouragement - Stockdale Paradox: Face brutal facts, hold unwavering faith.

Page 16: Narrative Coaching - Agile Alliance · Narrative Coaching Scott Dunn, Agile Coach, BigVisible Skip Angel, Principal Coach, Big Visible scottdunn.blogspot.com Twitter: @sdunnrocket9

oaching Self Assessment

Monday, August 15, 2011

Your life events in dots. Essentialist and Discourses - even company. “We don’t say ‘difficult.’ We say ‘interesting.’”

Page 17: Narrative Coaching - Agile Alliance · Narrative Coaching Scott Dunn, Agile Coach, BigVisible Skip Angel, Principal Coach, Big Visible scottdunn.blogspot.com Twitter: @sdunnrocket9

Narrative ApproachPart 1 - The Problem: NERL

Monday, August 15, 2011

Curious questions, not leading.

Page 18: Narrative Coaching - Agile Alliance · Narrative Coaching Scott Dunn, Agile Coach, BigVisible Skip Angel, Principal Coach, Big Visible scottdunn.blogspot.com Twitter: @sdunnrocket9

Narrative Approach

• N - Name the Problem - Externalize it

Part 1 - The Problem: NERL

Monday, August 15, 2011

Curious questions, not leading.

Page 19: Narrative Coaching - Agile Alliance · Narrative Coaching Scott Dunn, Agile Coach, BigVisible Skip Angel, Principal Coach, Big Visible scottdunn.blogspot.com Twitter: @sdunnrocket9

Narrative Approach

• N - Name the Problem - Externalize it

• E - Effects of the Problem are Mapped

Part 1 - The Problem: NERL

Monday, August 15, 2011

Curious questions, not leading.

Page 20: Narrative Coaching - Agile Alliance · Narrative Coaching Scott Dunn, Agile Coach, BigVisible Skip Angel, Principal Coach, Big Visible scottdunn.blogspot.com Twitter: @sdunnrocket9

Narrative Approach

• N - Name the Problem - Externalize it

• E - Effects of the Problem are Mapped

• R - Results of the Problem? Evaluate those Effects

Part 1 - The Problem: NERL

Monday, August 15, 2011

Curious questions, not leading.

Page 21: Narrative Coaching - Agile Alliance · Narrative Coaching Scott Dunn, Agile Coach, BigVisible Skip Angel, Principal Coach, Big Visible scottdunn.blogspot.com Twitter: @sdunnrocket9

Narrative Approach

• N - Name the Problem - Externalize it

• E - Effects of the Problem are Mapped

• R - Results of the Problem? Evaluate those Effects

• L - Like the Results? Justify it - Why or Why Not?

Part 1 - The Problem: NERL

Monday, August 15, 2011

Curious questions, not leading.

Page 22: Narrative Coaching - Agile Alliance · Narrative Coaching Scott Dunn, Agile Coach, BigVisible Skip Angel, Principal Coach, Big Visible scottdunn.blogspot.com Twitter: @sdunnrocket9

Name the Problem

Monday, August 15, 2011

The Person’s Not the Problem. The Problem’s the Problem. Do drawing of anger.

Page 23: Narrative Coaching - Agile Alliance · Narrative Coaching Scott Dunn, Agile Coach, BigVisible Skip Angel, Principal Coach, Big Visible scottdunn.blogspot.com Twitter: @sdunnrocket9

Map the Effects of the Problem

Monday, August 15, 2011

Skit with Skip interviewing Anger

Page 24: Narrative Coaching - Agile Alliance · Narrative Coaching Scott Dunn, Agile Coach, BigVisible Skip Angel, Principal Coach, Big Visible scottdunn.blogspot.com Twitter: @sdunnrocket9

Results - Evaluate the Effects

Monday, August 15, 2011

Time CEO Jack Griffin “leadership style & approach didn’t mesh”. He lasted only 5 months.

Page 25: Narrative Coaching - Agile Alliance · Narrative Coaching Scott Dunn, Agile Coach, BigVisible Skip Angel, Principal Coach, Big Visible scottdunn.blogspot.com Twitter: @sdunnrocket9

Like the Effects?

Monday, August 15, 2011

Ownership. Responsibility. You want them to say “I failed” instead of you telling them they failed.

Page 26: Narrative Coaching - Agile Alliance · Narrative Coaching Scott Dunn, Agile Coach, BigVisible Skip Angel, Principal Coach, Big Visible scottdunn.blogspot.com Twitter: @sdunnrocket9

Narrative ApproachPart 2 - The Solution

Strengthen or Thicken:

Monday, August 15, 2011

Preferred stories. Letters (email, documents) from coach or client, notes, drawings, collaborative circles, brainstorming, lists, tasks. Per current science, this narrative work becomes their reality.

Page 27: Narrative Coaching - Agile Alliance · Narrative Coaching Scott Dunn, Agile Coach, BigVisible Skip Angel, Principal Coach, Big Visible scottdunn.blogspot.com Twitter: @sdunnrocket9

Narrative Approach

• Counter Stories - “When have you not lost your temper in similar situations?”

Part 2 - The Solution

Strengthen or Thicken:

Monday, August 15, 2011

Preferred stories. Letters (email, documents) from coach or client, notes, drawings, collaborative circles, brainstorming, lists, tasks. Per current science, this narrative work becomes their reality.

Page 28: Narrative Coaching - Agile Alliance · Narrative Coaching Scott Dunn, Agile Coach, BigVisible Skip Angel, Principal Coach, Big Visible scottdunn.blogspot.com Twitter: @sdunnrocket9

Narrative Approach

• Counter Stories - “When have you not lost your temper in similar situations?”

• Restorying - “What would you have to do to get there?”

Part 2 - The Solution

Strengthen or Thicken:

Monday, August 15, 2011

Preferred stories. Letters (email, documents) from coach or client, notes, drawings, collaborative circles, brainstorming, lists, tasks. Per current science, this narrative work becomes their reality.

Page 29: Narrative Coaching - Agile Alliance · Narrative Coaching Scott Dunn, Agile Coach, BigVisible Skip Angel, Principal Coach, Big Visible scottdunn.blogspot.com Twitter: @sdunnrocket9

http://www.redbubble.com/people/jbguess

Monday, August 15, 2011

Class walkthrough with Goldilocks. What was the problem? Effects? Results?

Page 30: Narrative Coaching - Agile Alliance · Narrative Coaching Scott Dunn, Agile Coach, BigVisible Skip Angel, Principal Coach, Big Visible scottdunn.blogspot.com Twitter: @sdunnrocket9

Clinic

• Instructions are being handed out.

• Form groups of three

• 8 minute sessions. You’ll each play 3 roles: Person with problem, Coach, Observer.

• Coach will use questions on handout as a guide.

Monday, August 15, 2011

Page 31: Narrative Coaching - Agile Alliance · Narrative Coaching Scott Dunn, Agile Coach, BigVisible Skip Angel, Principal Coach, Big Visible scottdunn.blogspot.com Twitter: @sdunnrocket9

Monday, August 15, 2011

Jan 2007 TIME article on Harvard Medical School. Image is the growth in the motor cortex of both actual and imagined piano practice. Also UCLA on OCD - 2/3 in 10 wks, narrative sampling scans showed same results as prescribed drugs.

Page 32: Narrative Coaching - Agile Alliance · Narrative Coaching Scott Dunn, Agile Coach, BigVisible Skip Angel, Principal Coach, Big Visible scottdunn.blogspot.com Twitter: @sdunnrocket9

Monday, August 15, 2011

Giveaways. Questions.

Page 33: Narrative Coaching - Agile Alliance · Narrative Coaching Scott Dunn, Agile Coach, BigVisible Skip Angel, Principal Coach, Big Visible scottdunn.blogspot.com Twitter: @sdunnrocket9

Many never reach their full potential

without someone else helping them

overcome a personal challenge.

scottdunn.blogspot.comTwitter: @sdunnrocket9

Monday, August 15, 2011