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Page 1: mySugr app User Manual€¦ · The mySugr app can be used on any iOS device with iOS 10.3 or higher. It is also available on most Android smartphones with Android 5.0 or higher. The

mySugrappUserManualVersion:3.58_iOS-2019-04-24

1IndicationsforUse

1.1IntendedUse

ThemySugrappisusedtosupportthetreatmentofdiabetesthroughdailydiabetes-relateddatamanagementandaimstosupporttheoptimizationoftherapy.Youcanmanuallycreatelogentrieswhichincludeinformationaboutyourinsulintherapy,currentandtargetbloodglucoselevels,carbohydrateintakeanddetailsofyouractivities.Additionally,youcansynchronizeothertherapydevicessuchasbloodglucosemeterstomitigateerrorscausedbymanuallyenteringvaluesandtobetteryourconfidenceinusage.

ThemySugrappsupportstheoptimizationoftherapyintwoways:

1)Monitoring:Throughmonitoringyourparametersinday-to-daylife,youarehelpedtomakebetterinformedtherapydecisions.Youcanalsogeneratedatareportsfordiscussionoftherapydatawithyourhealthcareprofessional.2)TherapyCompliance:ThemySugrappprovidesyouwithmotivationaltriggers,feedbackonyourcurrenttherapystatusandgivesyourewardsforstayingmotivatedtosticktoyourtherapy,andthereforeincreasingtherapycompliance.

1.2WhoisthemySugrappfor?

ThemySugrLogbookhasbeentailor-madeforpeople:

diagnosedwithdiabetesaged16yearsandaboveunderguidanceofadoctororotherhealthcareprofessionalwhoarephysicallyandmentallyabletoindependentlymanagetheirdiabetestherapyabletoproficientlyuseasmartphone

1.3WhatdevicesdoesthemySugrappworkon?

ThemySugrappcanbeusedonanyiOSdevicewithiOS10.3orhigher.ItisalsoavailableonmostAndroidsmartphoneswithAndroid5.0orhigher.ThemySugrappshouldnotbeusedonrooteddevicesoronsmartphonesthathaveajailbreakinstalled.

1.4EnvironmentforUse

Asamobileapplication,themySugrLogbookcanbeusedinanyenvironmentwherethereisaninternetconnectionandwheremobilephoneuseispermitted.

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2Contraindications

Noneknown

3Warnings

3.1MedicalAdvice

ThemySugrLogbookisaregisteredmedicaldeviceandisusedtosupportthetreatmentofdiabetes,butcannotreplaceavisittoyourdoctor/diabetescareteam.Youstillrequireprofessionalandregularreviewofyourlong-termbloodglucosevalues(HbA1c)andmustcontinuetoindependentlymanageyourbloodsugarlevels.

3.2RecommendedUpdates

ToensuresafeandoptimizedrunningofthemySugrapp,itisrecommendedthatyouinstallsoftwareupdatesassoonastheyareavailable.TheWebversionoftheappautomaticallyusesthelatestreleasedversion.

4KeyFeatures

4.1Summary

mySugrwantstomakeyourdailydiabetesmanagementeasierandoptimizeyouroveralldiabetestherapybutthisisonlypossibleifyoutakeanactiveandintenseroleinyourcare,specificallyaroundenteringinformationintotheapp.Inordertokeepyoumotivatedandinterested,we'veaddedsomefunelementsintothemySugrapp.It’simportanttoenterasmuchinformationaspossibleandtobecompletelyhonestwithyourself.Thisistheonlywaytobenefitfromrecordingyourinformation.Enteringfalseorcorrupteddatadoesnothelpyou.

mySugrkeyfeatures:

LightningquickdataentryPersonalizedloggingscreen Detailedanalysisofyourday Handyphotofunctions(multiplepicsperentry)ExcitingchallengesMultiplereportformats(PDF,CSV,Excel)Cleargraphs Practicalglucosereminders SocialsharingAppleHealthIntegrationSecuredatabackupFastmulti-devicesync Accu-ChekAviva/PerformaConnect/Guide/Instant/MobileIntegration BeurerGL50evoIntegration(Germany&ItalyOnly) AscensiaContourNextOneIntegration(whereavailable)

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4.2KeyFeatures

Quickandeasydataentry.

Smartsearch.

Neatandcleargraphs.

Handyphotofunction(multiplepicsperentry).

Excitingchallenges.

MultiplereportformatsPDF,CSV,Excel(PDFandExcelonlyinmySugrPro).

Smile-inducingfeedback.

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Practicalglucosereminders.

Socialsharingfunctions.

Fastmultidevicesync(mySugrPro).

5Gettingstarted

5.1Installation

iOS:OpentheAppStoreonyouriOSdeviceandsearchfor“mySugr”.Clickontheicontoseethedetails,thenpress“Get”andthen“Install”tostarttheinstallationprocess.YoumaybeaskedforyourAppStorepassword;onceentered,themySugrappwillbegintodownloadandinstall.

Android:OpenthePlayStoreonyourAndroiddeviceandsearchfor“mySugr”.Clickontheicontoseethedetails,thenpress“Install”tostarttheinstallationprocess.YouwillbeaskedtoacceptthedownloadconditionsbyGoogle.Afterthat,themySugrappwillbegintodownloadandinstall.

TousethemySugrappyouhavetocreateanaccount.Thisisnecessaryinordertoexportyourdatalater.

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5.2Home

ThetwomostcommonlyusedfeaturesaretheMagnifyingGlass,usedtosearchforentries(mySugrPro),andthePlusSign,usedtomakeanewentry.

Belowthegraphyou'llseestatisticsforthecurrentday:

AveragebloodglucoseBloodglucosedeviationHyposandhypers

Belowthisyoucanfindfieldswithinformationaboutunitsofinsulin,carbohydrates,andmore.Thesefieldsarearrangedaccordingtotheirorderonthenewentryscreen.

Underthegraphyoucanseetilesthatcontainthefollowinginformationforspecificdays:

bloodglucoseaveragebloodglucosedeviationnumberofhypersandhyposinsulinratiobolusormealtimeinsulintakenamountofcarbohydrateseatendurationofactivitypillsweightbloodpressure

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5.3Explanationofterms,iconsandcolors

1)TappingontheMagnifyingGlassicononyourdashboardallowsyoutosearchforentries,tags,locations,etc.

2)TappingonthePlusSignallowsyoutoaddanentry.

Thecolorsoftheelementsonthedashboard(3)andthemonster(2)activelyreacttoyourglucoselevelsofthecurrentday.Thecolorofthegraphadaptstothetimeofday(1).

Eachtaginthenewentryscreendescribesasituation,scenario,somecontext,amood,oranemotion.Thereisatextdescriptionofeachtagdirectlybeloweachicon.

ThecolorsusedinvariableareasofthemySugrappareasdescribedabove,basedontargetrangesprovidedbytheuserinthesettingsscreen.

Red:BloodglucosenotintargetrangeGreen:BloodglucoseintargetrangeOrange:Bloodglucoseisnotgreatbutok

Withintheappyouseeavarietyoftiles.Therearefivedifferentshapesrepresentingfivecategories.

1)Bloodglucose,weight,HbA1c,ketones 6

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1)Bloodglucose,weight,HbA1c,ketones2)Insulin3)Pills4)Food5)Activity

5.4Profile

UsethesidemenutoaccessProfile&Settings.

Thisiswhereyoumaketheappyourown.mySugrneedstoknowsomedetailsaboutyourdiabetesmanagementinordertofunctionproperly.Anicefeatureisthatyouhaveallyourdiabetesrelatedinfoinoneplace!

Inthefirstsection,changeyourpersonaldetailsandbasictherapyinformation.Ifyouneedtochangeyouremailaddressinthefuture,thisiswhereithappens.Youcanalsochangeyourpasswordorlogout.Lastbutnotleast,youcangiveyourdiabetesmonsteraname.Goahead,becreative!

Usethe"Membership"sectiontoupgradefromtheBasictopaidmembershipswithmorefeatures.Afterupgrading,thisiswhereyoumanageyourmembership.

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The"Checkingbloodsugar"screenletsyouspecifyhowyoumeasure.Youcanselectyourmeterorsensor.Ifyoucan'tfindyourspecificdevice,justleaveitblankfornow–butpleaseletusknowsowecanaddittothelist.

Usethe"Insulintherapy"screentoconfigureeverythingrelatedtomeds.Ifyoutakeanyoralmedications(pills),youcanenterthenamesofthemheresotheyareavailabletoselectwhencreatinganewentry.Ifyouuseaninsulinpump,youcanenteryourbasalrates.Thetotalbasalinsulinforthe24-hourperiodisshownintheupperrighthandcorner.Thebasalrateisvisibleinthegraph,althoughyoucanhideitifyouwant.

Onthe"Food"screenyou’llfindeverythingrelatedtocarbs.Changeyourcarbsunittofityourwayofcounting.Ifyouwant,youcansetabodyweightgoal.Whenyoulogbodyweightlater,theappwillcolorvaluesappropriatelytoremindyouofyourgoals.

Onthe"Othersettings"screen,fliptheappropriateswitchestodecideifyouwantmonstersoundsonoroff,andifyouwanttoreceiveaweeklyemailreportand/ornewsletter.

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6Entries

6.1Addanentry

OpenthemySugrapp.

Tapontheplussign.

Changedate,timeandlocationifneeded.

Takeapictureofyourfood.

Enterbloodglucose,carbs,nutrition,insulindetails,pills,activity,weight,HbA1c,ketonesandnotes.

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Selecttags.

Tapontheremindericontogetremindermenu.Movetheslidertothedesiredtime.

Saveentry.

Youdidit!

6.2Editanentry

Tapontheentryyou‘dliketoeditorslidetotherightandclickedit.

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Editentry.

Tapthegreenchecktosavethechangesortapthe"x“tocancelandgoback.

6.3Deleteanentry

Tapontheentryyouwouldliketodeleteorswipetotherighttodeletetheentry.

Deleteentry.

6.4Searchanentry

Taponthemagnifyingglass.

Usefiltertoretreiveappropriatesearchresults.

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6.5Homescreen:"Mytrend"

Scrollupanddownonyourentriesortapanddragthegraphleftandrighttonavigate.

Addorsearchentriesbytappingtheappropriateicon.

7Earnpoints

Yougetpointsforeachactionyoutaketocareforyourself,andthegoalistofillthebarwithpointseachandeveryday.

HowmanypointsdoIget?

1Point:Tags,morepics,pills,notes,mealtags2Points:bloodglucose,mealentry,location,bolus(pump)/insulinshortacting(pen/syringe),descriptionofmeal,tempbasal(pump)/insulinlongacting(pen/syringe),bloodpressure,weight,ketones3Points:firstpic,activity,activitydescription,HbA1c

Get50pointsperdayandtameyourmonster!

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8EstimatedHbA1c

ThetoprightofthegraphdisplaysyourestimatedHbA1c–assumingyou’veloggedenoughbloodglucosevalues(moreonthat,next).Note:thisvalueisonlyanestimateandisbasedonyourloggedbloodglucoselevels.Thisresultcandeviatefromlaboratoryresults.

HbA1c-what'sbehindthisimportanttest

InordertocalculateanestimatedHbA1c,themySugrappneedsanaverageof3bloodglucosevaluesperdayforaminimumperiodof7days.Entermorevaluesforamoreaccurateestimate.

Themaximumcalculationperiodis90days.

9Coaching

YoucanfindCoachinginthesidemenu(incountrieswherethisserviceisavailable).

Taptocollapseorexpandmessages.Youcanviewandsend 13

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Taptocollapseorexpandmessages.Youcanviewandsendmessageshere.

Badgesindicateunreadmessages.

10Challenges

Challengesarefoundviathesidemenu.

Challengesareusuallyorientedtowardsachievinggoalsrelatedtobetteroverallhealthordiabetesmanagement,suchascheckingyourbloodsugarmoreoftenorgettingmoreexercise.

11Importdata

11.1Hardware

Pleasebesurethatyourmeterisproperlyconnectedtoyoursmartphone.GototheBluetoothsettingsonyoursmartphone,turnonyourmeter,andwaituntilthetwodeviceshaveconnected.IfyouareusingtheBeurerGL50EvopleasegointothemetermemorytoactivateBluetooth.

Select"Connections"fromthemenu. 14

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Select"Connections"fromthemenu.

Selectyourdevicefromthelist.

Click"Enable"andfollowtheinstructionsdisplayedinthemySugrapp.

Followingthesuccessfulactivationofyourmeter,yourbloodglucosevaluesareautomaticallysynchronizedwiththemySugrapp.ThissynchronizationhappenseverytimeyouconnectthedevicetoyoursmartphonewiththemySugrappopen.

ATTENTION:Thebloodglucoseunitsofmeasurement(mg/dLormmol/L)mustbeidenticalinthebloodglucosemeterandinthesettingsofthemySugrappotherwisedatasynchronizationisnotpossible.IfthesettingsdonotmatchtheymustbeadjustedinthemySugrapptoperformdatasynchronizationfromthedevice.

Whenduplicatesaredetected(forexample,areadinginthemetermemorythatwasalsomanuallyenteredintothemySugrapp)theyareautomaticallymerged.

Extremelyhighorlowvaluesaremarkedassuch:Valuesbelow20mg/dLaredisplayedasLo,valuesabove600mg/dLaredisplayedasHi.Thesamegoesfortheequivalentvaluesin

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mmol/L.

Afteralldatahasbeenimportedyoucanperformalivemeasurement.GotothehomescreeninthemySugrappandtheninsertateststripintoyourmeter.

Whenpromptedbyyourmeter,applyasampleofbloodtotheteststripandwaitfortheresult,justlikeyounormallywould.ThevalueistransferredintothemySugrappalongwiththecurrentdateandtime.Youcanalsoaddadditionalinformationtotheentryifdesired.

ATTENTION:BloodglucosevaluesimportedfromtheiBGStar/BGStarcannotbechangedordeleted!

11.1.1Pairmultiplemetersofthesametype

Select"Connections"fromthemenu.Selectyourdevicefromthelist.Click"Connectanothermeter"andfollowtheinstructionsdisplayedinthemySugrapp.

11.2ImportCGMData

11.2.1ImportCGMDataviaCSVorTXTintomySugr

Usingacomputer,logintoyourmySugraccountathello.mysugr.comandfind“Importer”inthesidemenu.Dragthe.csvfilefromyourCGMprogramintotheuploadarea.ThemySugrmonsterswillcrunchthedataandloaditintoyouraccount.Itshouldonlytakeamomentortwo.Onceit’scomplete,startthemySugrapponyoursmartphone.YourCGMdatawillappearinthegraphassoonasthesynchronizationisfinished.

11.2.2ImportCGMviaAppleHealth(iOSonly)

MakesurethatAppleHealthisenabledinthemySugrapp

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settingsandmakesurethatsharingforbloodglucoseisenabledintheAppleHealthsettings.OpenthemySugrappandtheCGMdatawillappearinthegraph.*NoteforDexcom:TheHealthappwilldisplaytheSharer’sglucoseinformationwithathree-hourdelay.Itwillnotdisplayrealtimeglucoseinformation.

11.2.3ImportofFreestyleLibredata(Androidonly)

Inthesidemenuyoufind"OtherDataSources".Thisgivesyoualistofpossiblesourcesofdatatofillyourapp.Choose"AbbottFreestyleLibre"andloginwithyourLibreViewuser-data.ConfirmthatyouwanttoshareyourdatawithmySugr.

11.2.4HideCGMData

DoubletaponthegraphtoopenanoverlaycontrolpanelwhereyoucanenableordisablevisibilityofCGMdatainyourgraph.

12Exportdata

Select“Reports”fromthesidemenu.

Changefileformatandperiodifneeded(mySugrPro)andtap“Export”.Onceonyourscreen,tapthebuttonintheupperright(lowerleftsinceiOS10)toaccesstheoptionsforsendingandsaving.

13AppleHealth/GoogleFit

YoucanactivateAppleHealthintheside-menuunder'Connections'.GoogleFitcanbeactivatedintheside-menu

WithAppleHealthyoucansharedatabetweenmySugrandotherhealthapps.

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14Analysis

Swipethedailyoverviewtothelefttogettoanalysismode.

You'llgettotheoverviewofthelast7days.Swipetotheleftagainandenterthe14-dayoverview.

Thedotsshowyouwhereyouareintime.Swipeleftagainandyou'llgettoyourmonthlyoverview.Here,you'llevenbeabletoseeyourquarterlyoverview!

Scrolldowntoseethegraphsdisplayingpastdata!

Theblueareashowsyouraveragenumberofdailylogs,yourtotalnumberoflogsandhowmanypointsyou'vealreadycollected.

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15Deinstallation

15.1DeinstallationiOS

TapandholdthemySugrappiconuntilitstartstoshake.Tapthesmall"x"thatappearsintheuppercorner.Amessagewillappearaskingyoutoconfirmthedeinstallation(bypressing"Delete")orcancel(bypressing"Cancel").

15.2DeinstallationAndroid

IntheSettingsofyourAndroidphonelookforApps,findthemySugrappinthelistandtap"Uninstall."That'sit!

16DataSecurity

Yourdataissafewithus-thisisveryimportanttous(we’reusersofmySugrtoo).ThemySugrLogbookisaregisteredmedicaldevice(MedicalDevicesDirective93/42/EEC).Itiscertified,carriestheCEmarkandisregisteredwiththeFDA.Assuch,itisrequiredtomeetthehighestofdatasecurityandreliabilitystandards.

Formoreinformation,pleaserefertoourprivacynoticewithinourTermsandConditions.

17Support

17.1Troubleshooting

Wecareaboutyou.That’swhywehavepeoplewithdiabetestotakecareofyourquestions,worries,andconcerns.

Forquicktroubleshooting,visitourFAQspage

17.2Support

IfyouhavequestionsaboutmySugr,needhelpwiththeapp,

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orhavenoticedamistakeorproblem,[email protected].

Youcanalsocalluson:+1(855)337-7847(UStoll-free)+44800-011-9897(UKtoll-free)+43720884555(Austria)+4951187426938(Germany)

18Manufacturer

mySugrGmbHTrattnerhof1/5OGA-1010Vienna,Austria

Telephone:+1(855)337-7847(UStoll-free),+44800-011-9897(UKtoll-free),+43720884555(Austria)+4951187426938(Germany)

E-Mail:[email protected]

CEO:FrankWestermannManufacturerRegistrationNumber:FN376086vJurisdiction:CommercialCourtofVienna,AustriaUID-Nummer:ATU67061939

User'sManualVersion77(en),2019-04-24

19CountryInformation

19.1Australia

AustralianSponsor:RocheDiabetesCareAustraliaPtyLimitedLexingtonCorporate–BuildingE24-32LexingtonDrive,NorwestBellaVista,NSW2153

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