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May 30, 2013
Mobile Validator Discussion
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Speeds boardings - Mounted conveniently for
customers
Deducts stored value for
one-way ride OR recognizes valid pass(including EZ)
Sends transactions via cell data for real time
transactions
Mobile Validator
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Patron boards bus taps card to
target screen turnsgreen beep
sounds
No operator interaction
Makes Operator job easier IAT Transfers - No Operator
interaction for 2nd boarding
Sale auto from TAP stored
value
Mobile Validator
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Patron boards bus taps
card to target screen
turnsred attention
beep sounds Patron
pays fare with cash
Operator tells Patron tocall 866.tap.togo
Mobile Validator
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Regional System Overview
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NEW Regional System OverviewNew Regional CDCS
3G
Secure
Data
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Installed on all 2500 buses MV not in revenueservice
Controlled Testing with Employees
Flat fares
Boarding through front door
Pilot Programs
Chicago/Vancouver
Installed on 250 of 2500 buses MV not in
service Up to 8 per bus
Distance-based fares max fare if no 2nd tap
Boarding through any door
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Proposed MV Pricing Model
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ASI Free-fare partner pass AVTA Passes and SV Culver City SV Foothill Passes and SV
Gardena SV LADOT Passes and SV Metro Passes and SV Montebello Passes and SV Norwalk SV
Santa Clarita Passes and SV Fully TAP
Torrance TAP capable
Current Regional Partners
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NEW Upcoming Regional Partners
Long Beach Transit - 248
Pasadena Arts - 25 Redondo Beach - 20 Burbank - 17 Carson - 14
County of LA - 25 Glendale - 36 LAWA - 33 Monterey Park - 8 Palos Verdes - 27 Baldwin Park - 7 Compton - 5 Huntington Park - 4 Santa Monica Accept EZ Pass
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Some work coming into Metro
Call Center/Reduced FareApplication Processing
RFP will be created for remaining
services
Multiple parts may be created(prevent one large winning
bidder)
Increase number of third-party
vendors (TPV).
Regional costs have thus far been off
the top.
Future costs will continue to be
handled as in the past.
Regional TAP Service Center
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TAP Office will continue tohandle:
Fare changes
Product testing
System support Software Update
Rollouts
Cubic will be a technicalresource to address issues
Fare-table Changes and Tech
Support
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Rail Interagency Transfer - TodayStation 2013 Sum of Entry Counts
7th St/Metro Center 130Wilshire/Western 50Grand 48
Union Station (Gold) 37Union Station (Red) 214th Floor Test Lab 15North Hollywood 13Atlantic 10
Little Tokyo 9Slauson 7
With MV Transfers will be on TAP card automatically
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Marketing Support
Rollout campaign for your customers Information/education on how to use TAP
Information/education on how and whento use new TAP-enabled equipment
Car cards printed for your fleet
Take-one brochures printed for distributionon your system
Web ads designed for your site
Web ads on metro.net and taptogo.net
Designed with your systems colors
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IAT with Cash
DRAFT Mobile Validator MOU
DRAFT Mobile Validator License Agreement
Documentation for Review
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