www.sunrisetelecom.com
Service Providers in the Wireless Data Era: Provisioning Mobile Data Services
Recent advances in wireless access and application
technologies, combined with increased customer
expectations from Mobile Service Providers (MSPs) have
rapidly fueled the demand for mobile data services.
While mobile data services may be an attractive goal for
the MSP, implementing and managing them is fraught
with complexity and challenge. The core of the challenge
lies in preserving the revenue and quality of ‘bread-and-
butter’ legacy services, while at the same time introducing
these new content-rich mobile data services… all while
transitioning to an all-over-IP network.
The Sunrise Telecom Solution
Sunrise Telecom has developed a comprehensive suite
of non-intrusive analysis and monitoring tools designed
to optimize the process of introducing and managing
mobile data services.
SUNRISE TELECOM
Mobile X-RayTMIntegrated Solution for Mobile Data Services Analysis
Product Description
The suite consists of Sunrise Telecom’s hardware-based
monitoring and test solutions (including the 3GMaster
protocol analyzer and TAMS network monitoring system),
combined with the powerful Mobile X-Ray™ application
module for TAMS.
Mobile X-Ray is an innovative analysis engine that is
the industry’s first to integrate NETWORK, SERVICE,
SUBSCRIBER and DEVICE inputs, and correlate them into
meaningful information for the MSP. The result is a
cost-effective system that allows operators to manage
the complexities of mobile data service migration, and
at the same time preserve revenue and service quality of
traditional voice-based services.
Mobile X-Ray™ is an intelligent monitoring and analysis solution that helps Service Providers quickly diagnose and manage next-gen Mobile Data Services
� Integrated Solut ion for Mobi le Data Services Analys is
A powerful aspect of the system lies in its ability to provide
both aggregated views as well as drill-down views capable
of zooming into specific network elements, data sessions
and even user behavior. The system provides detailed re-
porting and analysis, and virtually any view required by the
Front Office, Back Office, Network Operations or even the
Marketing department.
Application Areas
Mobile X-Ray covers the key application areas involved in
Mobile Data Service migration.
NETWORK Monitoring and Troubleshooting
Mobile X-Ray allows rapid Core and Access network
troubleshooting for Mobile Data Services provisioning.
Network Optimization
Quickly and cost-effectively optimize core and access
networks in preparation for resource-intensive Mobile Data
Services. Provides capability to zoom and focus on specific
areas (e.g. on specific network elements), as well as the ca-
pability to outline the least effective nodes and keep them
under surveillance.
Features & Benefits
• Detailed signaling correlation
• Advanced troubleshooting and network usage summaries
• Mass storage for raw data
• Signaling Network Status Monitor
• Easy roaming issues analysis
• Detailed views of �G/3G/3.5G signaling
• Fast drill-down to protocol level
• Advanced reporting functionality (KPIs)
SERVICE Monitoring and Analysis
Mobile X-Ray allows rapid introduction of new data ser-
vices while maintaining quality of existing services.
Fast / Tailored Service Delivery
First impressions are critical. Mobile X-Ray provides a
complete toolset that helps evaluate how the introduction
of new services has impacted the existing infrastructure.
Further, usage data can be obtained for specific groups of
subscribers, providing additional insights for service optimi-
zation.
Features & Benefits
• Maximize QoS/QoE with fast monitoring and fine-tuning
of services
• Easy introduction of new services and porting of old
services
• Visibility into interaction of services with the network
• Provides critical information for Operations, Customer
Care, Optimization and Marketing
Correlation capability provides an end-to-end view, while drill-down capability allows fast reaction times
Multi-dimensional overviews provide a coherent snapshot of key Network and Service performance indicators
3www.sunrisetelecom.com
DEVICE Management
Mobile X-Ray gives unique visibility into how mobile de-
vices interact with new services.
Features & Benefits
• Pinpoint device misconfigurations
• Visibility into interaction of devices with new services
• Collect statistics by individual user or by group
Overall Platform Features
• Remote access by multiple users
• Full network interface coverage
• End-to-end visibility
• User and Control plane correlation
• Easy to use and navigate GUI
• Generation of KPIs on services and network issues
• QoS analysis
• Flexible reporting
Integration with OSS, BSS & BI
Sunrise Telecom wireless solutions can be easily
integrated with external OSS, BSS and BI solutions.
This integration provides an effective way to deal
with the complexities of:
• Revenue assurance
• Service quality management
• Customer experience management
• Billing verification
SUBSCRIBER Management
Mobile X-Ray ensures that your subscrib-
ers always enjoy the highest level of service
possible.
Quality / Customer Experience Management
Overall, the new paradigm in service quality
management centers around the custom-
ers actual experience and less on network
performance. The following elements are critical for the
Mobile Service Providers:
• Pro-active problem solving – pinpoint problems before
the customer experiences them
• Fast reactions – drill down and determine the root cause
of a problem in minutes, rather than hours or days
• QoS and QoE analysis – Measurements that preserve
quality for traditional services, and guarantee a good
experience for new ones
Features & Benefits
• Minimize customer complaints through Proactive Service
Monitoring
• Drill-down capability provides fast visibility into impor-
tant details
• Service assurance analysis provides insights into service
availability and quality
• Subscriber “Quality of Experience” analysis bridges the
gap between Network and Service performance
This “per APN” analysis allows the operator to easily understand failure causes during the authentication phase
Detailed statistics enable fast problem isolation and resolution
© �006 Sunrise Telecom Incorporated. All rights reserved. Specifications subject to change without notice. All product and company names are trademarks of their respective corporations.
Sunrise Telecom San Jose, Modena, and Taiwan facilities are ISO 9001 certified. Do not reproduce, redistribute, or repost without written permission from Sunrise Telecom. REV.�00 Dec. �007
For more information or a directory of sales offices: [email protected] www.sunrisetelecom.com
Protocol CoveragePacket Switched DomainGbIuPSGnMAP-GrGi and User Traffic (IP)
Key Performance IndicatorsGb InterfaceFailed Procedures Disconnection Reasons Network Uplink/Downlink Bytes Volume Procedures Statistics Iu-PSFailed Procedures Disconnection Reasons Network Uplink/Downlink Bytes Volume Procedures Statistics
GnFailed Procedures Disconnection Reasons Network Uplink/Downlink Bytes VolumeProcedures Statistics Duration of PDP Context Procedures MAP-GrFailed Procedures Disconnection Reasons Procedures StatisticsUser TrafficTraffic Distribution (applications)IP Payload Uplink/DownlinkTCP Re-transmission Statistics TCP Reset Connection Analysis TCP Round Trip Time StatisticsTCP Setup TimeHTTP Response Code AnalysisDNS Statistics
Note: Additional indicators can be easily added as customization.
Mobile X-Ray at-a-glancePlatformOracle® Database
Linux O.S.
ManagementWeb Interface
Multi-user
Protected Access
TroubleshootingReal Time Network Call Trace
Historical Sessions Analysis
Drill-down to Protocol Level
Protocol Analysis
Multi-protocol Correlation
Ladder Diagrams
SurveillanceTraffic Alarms
Network Maps
ReportingTraffic Statistics
Trends Analysis
Multi-dimensional Aggregation
Report Scheduler
Data Export (XLS, HTML, PDF)
Compatibility with 3rd-party ApplicationsBusiness Intelligence Tools
Data Backup and Restore
Fraud Management
Revenue Assurance
Ordering information
Please contact your local Distributor or Sales Representa-
tive for more information.
Top Related