Mobile Billing Systems
Developing a Next Generation
Billing System for Hutchison 3G Austria
Martin Baumgartner Billing ArchitectRoman Göbel Billing Manager
27th – 30th Sep 2004Budapest, Hungary
Building a 3G TolerantBilling Environment
Understanding the challenges of billingfor true 3G content and services
Key requirements for a 3G Billing System
Assessing how 2G operators face significant challenges
around migrating from legacy billing systems primarily
designed to rate and charge voice services
The Company
H3G Austria is a 100% subsidiary of Hutchison Whampoa Ltd.
• Hutchison Whampoa Limited (HWL) – revenue 2003: HK$ 145.609 Mio. (~ € 15.277 Mio.) – over 170,000 employees in 39 countries – is among the largest companies listed on the main board
of the Hong Kong Stock Exchange.
• Hutchison 3G Austria – offers 3G services under the brand name "3" – acquired one of six licences and frequencies for the Austrian UMTS
network in November 2000 – Launched 3G Services in May 2003– 95% UMTS Market Share in Austria
Retail & Manifacturing
Property &Hotels
Ports & related Services
Energy &Infrastructure
Telecommunications
Internet
2G
3G
Facts & Figures Press Conference 18. August 2004• Currently 10 H3G companies worldwide
• 3International: over 3,2 Mio. Kunden
• In just 3 month the customer base was doubled compared to the previous 15 month
• 3Austria: over 83.100 Kunden
• In the last 5 month the customer base has triple compared to the previous 10 month
• 60 EUR ARPU in Austria
The 3G Billing Challenge
UMTS is enabling
3G Services
3G - a new Media: Billing Objectives
3G Services Combines Telecommunication, Internet and Media (Radio, TV, Print).
Revenue Share with Content Partners
Online Charging for Cost Control & Fraud Management
Offer Standardized Billing Processes and Functionality for all Subscribers
Competing in a Highly Penetrated Market Requires Flexible Offerings
Offered Products•Download (Event based)
– Videos like Weather, News, Sports, Playboy ...
•Info Services (Event based)– Location Services, News, Phonebook. ...
•Products (Event – e.g.: 30 day license)– Gaming
•Messaging (Event based)– e-mail, Alerts, MMS, SMS, Chat, UMS
•Voice & Video Telephony (Time based)– Voice, Video
•Internet (Volume based)– Internet Access
The Door to Mobile Multi Media.
The Billing Challenge
Event Based
Time Based
Volume Based
Pre-Priced
Circuit Switched
Voice CallVideo Call(Fax/Data Call)
Voice CallVideo Call(Fax/Data Call)
TAP Processing
Packet Switched
Zone Based IP Charging
Messaging
SMSMMSEmail
MMSEmail
content Content Downloads/Pages
Content Streaming
Content Streaming
All Content Categories
Building up entirely new Systems & Processes for 3G
Objective
Converged Billing to align Billing Processes
Focus the Billing System on Billing Functionalities
Quick Time to Market – Flexibility!
Integrated Third Party Settlement
Understanding the 2G Migration challenge
„Classical“ 2G Environment seen from a Charging Point View
Mediation
Billing System
Pre Paid Post Paid
IN PrePaidService
Network
Hot BillingApplication
Real-timecharging domainBatch processing
domain
Advantages/Disadvantages
+ Prooven Architecture+ Generally covers 2G Requirements
- No Pre/PostPaid Convergence- High Integration Costs (IN + Billing System)
- No Real Time Charging- Fraud – No Real Time Cost Control
Our Understanding
of a Convergent
Billing Environment
Network Overview
CommerceEngine
ConvergentBilling
TIBCO RV TIBCO AE
Circuit-switchedVoiceVideoFaxData
Packet-switchedInternet
MessagingSMSMMS
UMS (Email)
Content & Appl.Pages
DownloadsStreaming
InternationalRoaming
Mediation
Real-time chargingdomain
Batch processingdomain
Billing – OverviewAustrian Billing Solution
Products & Services
Rating & Charging
General LedgerSupport
Accounts Receivable
Customer AccountModel
Billing & Invoicing
Commerce Engine
GL Code Accruals
Packages Products Discounts Free Unit
Mediation Rating Roaming Tax
Payments Allocations
Account Info Credit Limits
Billing Process Invoice Layout Invoice Delivery
Real-time credit reservations Pre- and Post-Paid Convergence
Billing – Balance Management
•Balance Management is not a single functional area•Functionality is provided by:
•Commerce Engine•Interface with network elements for real-time service authorization•Reserves account credit while an event is in progress
•Rating & Charging•Calculates event charges
•Customer Account Model•Manages account spend control balances (credit limits)•Dispatches spending alerts
BSS Billing – Commerce Engine
BSS Billing – Commerce Engine
BSS Billing – Commerce Engine
Billing – Credit Limits
•Every Account has it‘s own credit limit
and shadow credit limit•Credit limit used to approve event in real-time•When a limit is breached billing sends a notification to external systems•Credit limits consider full account balance
•Invoices•Payments/ Credits•Adjustments
Enabling 3G Services with a
2G Environment?…
2G Migration Challenge
Enable Flexible Charging & BillingCharging of Expanded Product Portfolio
Converged Billing to Minimize Costs Shorten T2M with a Converged Billing
Online Charging to Enable Cost Control & Assurance of your Revenue
Migrating to a New Billing Architecture Versus Extending an Existing Environment?
Are YOU ready - now to
launch with …
G
Thank You
Top Related