Mitel 5000 Communications PlatformRelease 3.1 Overview
February 2009
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Agenda
Mitel 5000 Communications Platform (CP) Overview
What’s New in Release 3.0
Overview of Mitel Application Suite (MAS) 1.2 for 5000 CP
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Mitel 5000 Communications Platform Overview
Mitel® 5000 Communications Platform (formerly Inter-Tel® 5000 Network Communications Solutions) enables organizations to blend their voice system into their data network
Designed to deploy more easily and cost-effectively in converged network environments
Based on Internet-style networking to more easily support a wider variety of best-of-breed productivity and business process applications
Expanded digital phone capability is ideal for the small- and medium-sized businesses as well as for legacy migration opportunities
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Mitel 5000 Communications Platform OverviewTarget Customer Profile
Businesses with under 200 employees
– Who want to add digital and IP capability to their existing phone systems
Businesses with under 100 employees
– Who need flexibility in digital, analog or IP capability
Businesses with under 50 employees
– Who want a cost-effective, simple and easy to install system that can deliver digital, IP or a hybrid phone system
All businesses that need applications to improve their bottom-line performance and business communications with their employees and customers
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Mitel 5000 Communications Platform OverviewCustomer Value Proposition
Delivering lower costs and enhanced value from your network infrastructure investment
– Streamlining and enhancing customer interactions
– Integrating with critical business process applications
– Improving employee productivity, mobility and efficiency
– Lowering overall communications costs
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Mitel 5000 Communications Platform OverviewCustomer Value Proposition
Increased employee efficiency
– Mitel’s powerful, easy-to-use interfaces and centralized directories put users in control of their communications and devices
Faster information flow
– Mitel’s presence awareness and intelligent call routing applications provide quicker and more reliable connections
Anytime, anywhere connectivity
– Wireless support enables instant voice and data connections from anywhere
Flexible and cost-effective growth
– Expands to support up to 250 users and multiple sites. Functionality can be added with Mitel and third-party applications and devices
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Mitel 5000 Communications Platform OverviewKey Features
Designed to provide a hybrid (digital, IP or combination of both) solution for the SMB
Optimizes high quality voice in data networks
Supports Mitel multiprotocol phones
IP networking capability
Music-on-hold from multiple sources
Built-in conferencing
Built-in voicemail
Voicemail storage on compact flash
Additional industry-leading voicemail and unified communications applications
Compact design
Linux-based operating system
Full-featured WAN survivability within a networked system
Enables remote database programming
Offers web-based diagnostics
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Mitel 5000 Communications Platform OverviewPhone Support
IP Phones
– Mitel 5212 and 5224 IP Phones
– Mitel 5330 IP Phone
– Cordless handset and headset
– Mitel 5340 IP Phone
– Cordless handset and headset
– Mitel 8622 IP Phone
– Mitel 8662 IP Phone
– Mitel Gigabit Ethernet (GigE) Stand
Digital Phones
– Inter-Tel Model 8500
– Inter-Tel Model 8520
– Mitel Attendant Console
Wireless Phones
– Inter-Tel Model 8601
– Inter-Tel Model 8664
– Inter-Tel Model 8665
– Mitel Wireless LAN (WLAN) Stand
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Mitel 5000 Communications Platform OverviewDigital Expansion Interface (DEI)
The DEI compliments the 5000 CP and provides businesses with flexibility in deploying digital and analog solutions, complimenting full IP capability
The DEI offers:
– 1U rack mount form factor
– Three modular bays
– Supports up to three digital (or analog) phone modules (16 ports each)
Allows for the connection of up to 48 digital phones
Up to three DEI’s can be added to a Mitel CS-5200 while 4 DEI’s can added to Mitel CS-5400 and CS-5600, enabling you to deploy up to 192 digital phones per DEI
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What’s New in Release 3.1
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What’s New in Release 3.0Summary
Integration with Mitel Application Suite
Expanded DEI Capability
Persistent MOH (music on hold) and File-based Music Sources
Dual Filter Echo Cancellation (ECAN)
Additional Peripherals and Accessories
ISDN 2B Transfer and Volume 11 Support
Enhancements to BVM, Caller ID and VPIM support
O, A, and M enhancements
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Integration with Mitel Application Suite
Mitel Applications Suite (MAS) is a robust communications solution that unifies mission-critical applications required by small and medium sized businesses (SMBs) in an easy-to-use, cost-effective solution
Mitel Applications Suite simplifies communication while increasing productivity, enhancing customer service and reducing total cost of ownership (TCO). Mitel Applications Suite allows SMBs to unify their diverse workforce by bringing together their multiple locations
Mitel Applications Suite integrates seamlessly with the 5000 CP and delivers unified messaging, Speech Auto-Attendant, and sophisticated audio and web conferencing
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Summary
Ideally suited for today's business-conscious SMBs
Supports a wide variety of productivity and business process applications
Hybrid platform that is easy and cost-effective to deploy in converged networks
5000 CP delivers
Simplicity – Technology Leadership – Customer Focused
Thank you
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