HOW TO ATTRACT, RETAIN, & MANAGE THEM SO YOU DON’T LOSE YOUR MIND

DOWN?

CAITLIN CROMMETT, MILLENNIAL

MILLENNIALS GOT YOU

MILLENNIAL SPEAKER FOUNDER

CEO ACTOR

PRODUCER DESIGNER

SOCIAL MEDIA MARKETER

DOG WALKER CATERER

VOLUNTEER ADMINISTRATIVE

ASSISTANT

WHO AM I??

WHO ARE YOU

WHO ARE YOU?

MILLENNIALSGEN X’ERSBOOMERS

WHO ARE YOU

THE PROBLEMOver 40% of mining employees are over 50 years old

1/3 expected to retire by 2022

The mining industry will need to hire over 67,000 workers in the next 10 years to replace retired workers.

A MILLENNIAL IS A MEMBER OF THE GENERATION BORN BETWEEN 1982 AND 2000.

What is a Millennial?

MILLENNIALS: WHO ARE THEY

WHAT’S THE BIG DEAL

MILLENNIALS, MILLENNIALS….WHAT’S THE BIG DEAL?

83.1 MILLIONTHAT’S THE BIG DEAL.

SPOILEDENTITLED

TROPHY GENERATION

LAZY

ANNOYING

SELFISH

NARCISSISTIC

PHONE-OBSESSEDSELF-

DESTRUCTIVE

STUPIDAPATHETIC

Brandon Gill, Alight Mining

DO NOT UNDERESTIMATE US FOR THE CONVENIENCES WE HAVE BEEN AFFORDED; EMBRACE THE OPPORTUNITY THIS KNOWLEDGE BRINGS WITH IT. EMBRACE THE FACT THAT BECAUSE WE HAVE ALWAYS BEEN ABLE TO LEARN ANYTHING WE WANT VERY QUICKLY, WE MAY HAVE NEW IDEAS THAT THE INDUSTRY WOULD HAVE NEVER THOUGHT OF.

CHANGE MAKERS DRIVEN

SELF-SUFFICIENT

GROWTH-ORIENTED

PASSIONATE

SOCIAL

SELF-AWARE

TECH-SAAVY

ENTREPRENEURIAL

SMARTEMPATHETIC

MILLENNIAL MINDSET

THE MILLENNIAL MINDSET

MILLENNIAL MINDSET

LEARN

GROW

Millennials want to: Constantly be learning something new and develop new skills

Actionable solution: Give employees the chance to take on a new challenge or new project to learn something new

Millennials want to: Grow as an employee and as a person

Actionable solution: Ensure there is opportunity for growth and upward mobility within the company

MILLENNIAL MINDSET

DEVELOP NEW ROLES & TITLES

PROMOTE OFTEN

CONTINUOUS LEARNING OPPORTUNITIES

SOCIAL

SOCIAL BUTTERFLIES | ONLINE ENGAGEMENT

‣ Tell your story proactively

‣ Shape your brand intentionally

‣ 62% get info about jobs from social media

‣ 29% use social media as PRIMARY TOOL for job search

EMPLOYEE REFERRALS

SOCIAL

SOCIAL BUTTERFLIES

MILLENNIAL MINDSET

HOW CAN YOU MAKE YOUR COMPANY MORE SOCIAL?

ENCOURAGE EMPLOYEES TO POSTMAKE YOUR JOB APPS MOBILE-FRIENDLY

AND ACCESSIBLE ONLINE COMPENSATE EMPLOYEES FOR JOB

REFERRALS

SOCIAL BUTTERFLIES

SOCIAL BUTTERFLIES

MOBILE

TO GET YOUR FREE SOCIAL MEDIA TOOLKIT….

SPECIFICALLY FOR THE MINING INDUSTRY

TEXT MILLENNIALS TO 42828

WITH, NOT FOR

WORK WITH US

TEAM MINDSET

COLLABORATION

MILLENNIALS VALUE

WITH, NOT FOR

WORK WITH US

WHAT DOES THIS MEAN FOR YOU?

WITH, NOT FOR

WORK WITH US‣ Meetings on the same side of the desk

‣ Let them call you by your first name

‣ Ask for their feedback sometimes, not always the other way around

‣ Embrace everyone’s ideas, regardless of position or role

EASY FIX: DON’T SPEAK DOWN TO ANY EMPLOYEE, ALWAYS SPEAK TO THEM AS AN

EQUAL

MILLENNIAL MINDSET

SEGMENTED SEATING AT MEETINGS?HIERARCHICAL COMPANY CULTURE?

DO YOU HAVE….

TIME VS. OUTPUT

HOW WE WORK

TIMEOUTPUTRESULTS ONLY WORK

ENVIRONMENT

WORK

LIFEBALANCE

LACK OF FLEXIBILITY WAS CITED AMONG THE TOP REASONS MILLENNIALS QUIT JOBS

Ernst & Young Global Generations Research

WORK LIFE BALANCE

ACTIONABLE ITEMSWORK FROM HOME OPTIONS

LEAVE FOR APPOINTMENTS EARLY

REMOTE WORKING OPTIONS (TRAVEL)

FLEXIBLE WORKING HOURS

*MORE APPLICABLE TO MANAGEMENT/OFFICE ROLES

TIME VS. OUTPUT

EFFICIENCY IS KEYSAVE TIME, DO IT ONLINE

MEETINGS ONLY AS NECESSARY

NOTE TO SELF:

TIME VS. OUTPUT

FEEDBACK

FACE TO FACETEXT

EMAIL

PHONE CALL

TIME VS. OUTPUT

FEEDBACK

FACE TO FACETEXT

EMAIL

PHONE CALL

x

51% OF MILLENNIALS SAY THEY WOULD PREFER TO COMMUNICATE WITH A COLLEAGUE IN PERSON, AS OPPOSED TO ONLY 19% THAT PREFER EMAIL.

bentley.edu

COMMUNICATION

ENGAGEMENT

PUT A RING ON IT

ENGAGEMENT

LET’S GET ENGAGED

ENGAGEMENT

LET’S GET ENGAGED

More responsibilities

More interactions

Mentors to increase retention

More hangouts

ENGAGEMENT

LET’S GET ENGAGEDGREATER TRUST

GREATER RESPONSIBILITY

GREATER RETENTIONAUTONOMY

MOTIVATION

WHAT MOTIVATES US

$

PASSION

DESIRE TO CHANGE THE WORLD

ABILITY TO ACHIEVE BALANCE

RECOGNITION

63% OF MILLENNIALS EXPECT THEIR EMPLOYERS TO

CONTRIBUTE TO A SOCIAL CAUSE

60% SAY A SENSE OF PURPOSE IS PART OF

THE REASON THEY CHOSE THEIR CURRENT

EMPLOYER

INCORPORATE SERVICE/IMPACT INTO YOUR WORK

ENCOURAGE SERVICE IDEAS

FROM EMPLOYEES

FINAL TAKEAWAYS

THE BOTTOM

SOCIAL

NO MORE

BE

VALUE

ENCOURAGE

LINE

MILLENNIAL EXPERT

Thank you, and contact me anytime with questions!

MOBILE

TO GET YOUR FREE SOCIAL MEDIA TOOLKIT….

SPECIFICALLY FOR THE MINING INDUSTRY

TEXT MILLENNIALS TO 42828