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Meaning of Six Sigma : The Industry Independent Methodology Presenter - Vikas Gera
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Know your Instructor – Vikas Gera
®Founder of “Thought at Work”®B.E from Nagpur University / PGDM(Finance & Marketing from BIMT Pilani®Worked with Multiple Brands Worldwide including Whirlpool, HP & WNS.®Conducted & Implemented Lead Six Sigma across Asia, America, Europe®A Maverick by heart ready to challenge envelope set in the past.®First one in India to deploy lean Manufacturing-Consumer Durables Segment in Carrier Corporation in 1996.
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Agenda of the Webinar
®What is Six Sigma?
®Where it all started?
®How does Six Sigma Work
®Who is Using Six Sigma?
®Top Organizations benefitting from Six Sigma
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What is Six Sigma?
Courtesy :AbbotDiagnostics
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->Known to Deliver only 3.4 defects per million opportunities(DPMO), which means process efficiency of 99.99966%!
->Six Sigma focuses on reducing variation
->The term “sigma”(denoted by Greek letter σ) is used to designate the distribution or spread about the mean(average) of any process or procedure
-> Six Sigma goes beyond defect reduction to emphasize business improvement in general, which includes
• Cost Reduction
• Cycle-time Improvement
• Increased customer satisfaction, and any other metric that is important to the company
Courtesy : Behance
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Understanding Six Sigma
Six Sigma (σ)
Measure of Consistency
σ – The 18th Letter in
Greek Alphabet
Measurement System
Problem Solving
Approach
Business Strategy
Disciplined Change
Process
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Where it all started
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-> In mid-1980’s Motorola (Bill Smith – considered as father of six sigma) designed a in-house model ‘Six Sigma’ for reducing defects. Chairman, Bob Galvin implemented across all sub functions
->In 1991 – Allied Signal adopted Six Sigma methods
->In 1995, General Electric’s CEO Jack Welch decided to implement Six Sigma in GE
->By 2000, Six Sigma was effectively established and implementation in all sorts of organizations around the world. Around 129 organizations around the world apply six sigma methodology today
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According to Jack Welch ( Former CEO , GE)
-”Six Sigma is the best training that an organization can give to Its employees, its even better than sending them to Harvard Business School”
Courtesy : Ijgolding
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Coming to Quality
Classical view on Quality 99% (3.8 sigma) The Six Sigma view of Quality 99.99966% Good( 6 Sigma )
• 20,000 lost articles of mail per hour • Seven articles lost per hour
• Unsafe drinking water for almost 15 minutes each day
• One unsafe minutes every seven months
• 5,000 incorrect surgical operations per week • 1.7 incorrect operations per week
• Two short or long landings at most major airports each day
• One short or long landing every five years
• 600 new policies/month delivered with errors • 1 new policy delivered with errors every 5 months
• 1,80,000 lost calls each year • 61 lost calls each year
• No Electricity for almost seven hours each month
• One hour without electricity every 34 months
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How does Six Sigma work?
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DMADV & DMAIC
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Who is Using Six Sigma?
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®Six Sigma is an “Industry Independent” methodology and has been successfully applied across:
®Top users include the Manufacturing Industry along with Automotive, Aerospace, Health Equipment, FMCG, Electronic Goods, Continuous Process Industries, Textiles, etc.
®Also it is used extensively in Service Industry including Telecom, Banking and Financial Services, Health Care, Hotels, IT, ITES, KPOs, Airlines, Cargo Movement, Support Services, HR Services, Marketing Services, etc.
®R&D organizations or in R&D functions of various organizations
Courtesy : PDLC
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How Organizations benefit?
®Helps organizations produce products and services better, faster and cheaper®Remove Wastage®Maximize Customer Satisfaction®Maximize Product/Service Quality. (Develop Close to Zero Defect Products/Services)®Increase Sales®Increase overall Organizational Productivity®Save Costs®Make the Organization a Data-driven organization®Faster Cycle Time®Empower Employees
Courtesy: Iconfinder
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Those who benefitted…
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®GE realized benefits worth 2 billion USD®GE was the 1st company to implement six sigma in services and offshoring®Motorola reduced in process defects by over 300 fold, which has resulted in
cumulative manufacturing cost, savings of over 11 billion dollars.®Airtel – Six Sigma implementation has yielded 250% ROI in the 1st year itself®LG – Increased brand image, Enhanced Customer experience, Savings USD
850k®Qualtec services – Saved over $20 million in 2 years of using six sigma
Courtesy : Wikipedia/Jaat.wap/thenexus
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Popular Users
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The Rewards of Six Sigma
Company Annual Savings
General Electric $2.0 + billion
JP Morgan Chase $1.5 billion(since inception in 1998)
Texas Instruments $600 million
Johnson & Johnson $500 million
Honeywell $600 million
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LIVE Online Class
Class Recording in LMS
24/7 Post Class Support
Module Wise Quiz
Project Work
Verifiable Certificate
Course Features
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Questions
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