Introduction
Amway Global (formerly known as Quixtar North America) is a multi-level marketing (MLM) or network marketing company
founded in 1959, Ada Michigan, United States.
It is Privately owned by the families of Rich DeVos and Jay Van Andel.
It is also a member of the Direct Selling Association and the Better Business Bureau.
Amway conducts business through a number of affiliated companies in more than ninety countries in the world.
IntroductionAmway India commenced commercial operations on May 5, 1998. Amway has invested in excess of US $ 35 million (Rs. 151 crore) in India of this; US $ 6 million (Rs. 26 crore) is in
the form of direct foreign investment.
It is ranked by Forbes as one of the largest private companies in the United States and by Deloitte as one of the largest
retailers in the world.
Its product lines include home care products, personal care products, jewelry, electronics, Nutrilite dietary
supplements, water purifiers, air purifiers, insurance and cosmetics.
Year Wholesale Sales (INR)
1999 0.99 mil
2000 2.48 mil
2001 5.53 mil
2002 6.26 mil
2003 5.79 mil
2004 6.36 mil
2005 6.33 mil
2006 7.68 mil
2007 7.99 mil
2008 11.28 mil
2009 14.07 mil
Product BriefArtistry was founded in 1968 by
Edith Rehnborg.Artistry is among the top 5 selling prestige brands in the world along
with Estée Lauder, Lancôme, Clinique and Shiseido.
The Artistry skin care consists of four lines; Time Defiance,
Essentials, Pure White and Creme Lux.
In India Artistry is targeted to the upper class and the middle class
consumers. Whereas the cosmetic range for the middle class is
marketed under the Attitude label.
Artistry PatentsThe ARTISTRY team of 500 scientists, engineers and technicians around the world have been recognized for
developing cutting-edge; technologically advanced products using only the highest quality, pharmaceutical-grade
ingredients at levels that perform. They have been granted over 200 patents by the US and International patent offices.
PATENTS.PATENTS. ARTISTRY Published and Granted Public Patents
ARTISTRY Four-Pan Patent Oat Extract Patent
European PatentSkin Whitening Composition Patent
Product & Brand ResearchCompetition:Competition: Indian Market has no potential competition for Amway's cosmetic range, but, international market it is in
competition with four other cosmetic brands.
Advertisement: Advertisement: Since Amway relies mostly on Direct Sales for business. It had completely neglected advertisement
until recently, when they started to advertise in the most common forms of media, two years ago.
Brand Promoters: Brand Promoters: Sandra Bullock and Kim Tyo.
Product & Brand Research
Target Costumers: Target Costumers: Upper and Middle Class
Plan of Action:Plan of Action: Spread Awareness about its product, Concentrate on penetrating new segments and market by increasing its ABO (Amway Business Owner) strength, Maintain optimum quality and Educating Customers.
Increasing ABO:Increasing ABO: Cost of joining reduced, new variety of first purchase offers for new ABO's introduced which entitles
them to a host of benefits and discounts, providing training and formal education of product development on a regular basis.
Product & Brand ResearchAwards and Global Recognition:Awards and Global Recognition:
Artistry Creme Luxury wins Glosscars Best New Age Management Product, Australia.
Artistry named "Favorite of Consumers" in the Skin Care category, Ukraine.
Amway Global ranked #1 online Health & Beauty retailer by Internet Retailer.
ARTISTRY™ Creme LuXury Nominated For UK Beauty Awards 2009.
2009 PRoof Awards - Gold Award, Special Public Relations - Artistry for the Skin Diaries Editor Event.
Artistry Creme Luxury Wins Design Award.
Product & Brand Research
Artistry Essentials wins IOPP design Award.Quixtar ranked #1 in Health & Beauty by Internet Retailer.
Artistry - Most Trusted Brand - Malaysia 2005.mway also received the Hajee Sulaiman Omar Memorial Ever
Rolling Shield, by the Madurai Medical College.
Social Responsibility of Organization: Social Responsibility of Organization: In India, social work is carried out under the banner of Amway Opportunity Foundation (AOF) a registered non profit
organization.
Analysis It is a multi-level marketing company.
It relies primarily on person-to-person referral rather than advertisements for sale of products .
Though the company is present in the Indian market since more then 11 years. It is yet to make its impact. The company's core targets are the higher class
consumers. Middle class is given negligible importance while the
lower class is completely neglected. The company has recently announced ad campaigns.
Analysis
The structure of a Amway organization is hierarchical, but an individual can earn
more than those who bring them into the organization.
The pyramid structure on which the company does business is criticized a lot
nationally and well as globally.
Strengths and Advantages
Globally renowned brand.Premium Quality.Negligible or No competition in
its class.
Weakness Poor global branding. Pricing. Presence of distributor between the
organization and end user. Ban of sale of products in retail stores. Negligible promotion and advertisement. Packaging.
OpportunitiesAdvertisement.Implementation of Penetration
growth strategy.Promotions.Tie-ups.
Conclusion Amway is the top direct selling brand in
Indian market today. It is also amongst the handful of brands
that have a myriad of products under a single label.
One of the largest retailers in the world.
Fulfilling Customer Needs (Recommendation) Amway has to invest more into advertisement and
promotion. It also has to target and manufacturer products for
the rural mass of India. It has to allow its products to be sold in retail stores
rather then just relying on direct sales. Proper brand endorsement is necessary.
Has to make attempts to infiltrate the interiors of India.
Pricing has to be reviewed.
Thank You
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