MARKETING INSIGHTS
B2B
B2B MARKETING INSIGHTS | 2
to Spry’s latest B2B Marketing Insights. Did you know that more than half of B2B marketers believe their organization is unsure about what content marketing success looks like? We’d like to help clear things up by offering some insights into what constitutes a success-ful content marketing strategy. Find out what makes content engaging, as well as how often and where to publish. Discover which tactics are capturing audiences and what’s new with social media. For additional tips to help you become even more effective, check out the tools at the end of this report.
Welcome
Here’s to your success!
B2B MARKETING INSIGHTS | 3
BRANDINGCreating Personality Your brand identity in the B2B marketplace is dependent on the
compelling content and personality that you share with your customers. In fact, companies that
connect to their customers on an emotional level enjoy twice the impact as their competitors who
sell mostly on the basis of product value alone, and the most connected brands saw 31% growth.
86% of B2B buyers admit to seeing no real
difference between suppliers and their
messages on product features and functions.
60% of customers who felt a high brand
connection with a company were more likely
to buy their product or service, even if the price
was higher than the competitor’s.
86% 60%
B2B MARKETING INSIGHTS | 4
CONTENT MARKETINGWinning Relationships Craft strong customer relationships through your current website and
social media. However, constantly striving to leave a lasting impression is important.
Testimonials Are Great Tools They provide an example of strong existing relationships in your
current business. Testimonials provide evidence from real customers who have experienced
your product or services firsthand.
Publish Content Regularly The more new content your team publishes, the more value you
add to your brand. B2B customers will look to your team as a reliable source of information and
will be more inclined to share your content with others.
Content Marketing Institute study “B2B Content Marketing: 2016 Benchmarks, Budgets, and Trends—North America
86% of B2B marketers use content marketing...
... but only 38% believe their efforts are effective.
Still, 70% say they are creating more content
than they were last year,
and 55% plan to increase their content marketing
spend in 2017.
88% 30% 76% 51%
B2B MARKETING INSIGHTS | 5
HOW OFTEN B2B MARKETERS MEET TO DISCUSS CONTENT STRATEGY
Adapted from 2016 B2B Content Marketing Trends–North America: Content Marketing Institute/MarketingProfs
8%
11%
36%
16%
8%
6%
58%
Daily
Bi-weekly
Weekly
Monthly
Quarterly
Other
14% Only when necessary Of B2B marketers indicate they have a documented content strategy. Those who
document their strategy are more effective in nearly all areas of
content marketing.
32%
B2B MARKETING INSIGHTS | 6
SOCIAL MEDIAA Social Media “Evolution” Nine out of ten U.S. companies are now active on social networks.
Companies, even in B2B markets, cannot afford to be dormant or nonexistent on social media
platforms. The emergence of “social search,” people using social media as a search engine,
makes this even more necessary. Essentially, businesses’ social media pages must provide the
same information and messaging as the company’s website.
There are now more than 2 billion active social media users worldwide, and that number is increasing at a pace of 25% each year.
B2B MARKETING INSIGHTS | 7
SOCIAL MEDIAFacebook Audience Expands Good news for many
B2B companies, Facebook is no longer just a plat-
form for young people. Facebook’s fastest growing
age demographic is people over the age of 55, with
80.4% growth in the last 3 years. This means that
directors, CEOs, and presidents of companies are
now likely to be on Facebook, making it an important
platform to B2B companies.
Smartphone Social In 2017, the number of smart-
phone users in the United States is predicted to reach
219.8 million, and 7 of the 15 most-used
mobile apps are social media (the others being
things such as Google Search, Gmail, and Google
Maps, etc.). So as the number of mobile users goes
up, so goes the number of social media users, creat-
ing more and more of an audience for you on Face-
book, Twitter, and other sites.
Source: Statista.com
B2B MARKETING INSIGHTS | 8
SOCIAL MEDIAVideo Growth Facebook now sees 100 million
hours of daily video watch time. (Facebook Q4 2015
Earnings Report). That’s more than YouTube!
Snapchat reports 6 billion views daily, and
Twitter has recently gotten into the game,
offering video posting as well.
Audience Engagement with Video
In 2015, the average adult watched
66 minutes of online video a day
(emarketer.com). In short, video is king
and gets the highest engagement levels
of any content. So whether it is short
30-second videos or a 3-minute tutorial
(we recommend never exceeding the
3-minute mark for a video), videos will
greatly improve your engagement.
2011 2012 2013 2014 2015
4:35 4:38 4:31 4:22 4:15
0:210:36 0:50 1:03 1:16
TV Digital video devices Adapted from www.eMarketer.com
B2B MARKETING INSIGHTS | 9
CONTENT CREATION & DISTRIBUTIONB2B’s Social Media
Platform Usage
Note: Fewer than 30% of manufacturing marketers said they use the following social media platforms: Instagram (25%), Pinterest (17%), SlideShare (16%), Vimeo (14%), iTunes (10%), Tumblr (4%), Vine (3%), Periscope (3%), Medium (2%), and Snapchat (2%).
2016 B2B Manufacturing Content Marketing Trends—North America: Content Marketing Institute/MarketingProfs
YouTubeB2B marketers said they used an average of six social media platforms. LinkedIn is now the
platform they use the most (94% this year vs. 86% last year).
Which social media platforms does your organization use
to distribute content?
94%USE LinkedIn
AverageNumber Used
6
LinkedIn FacebookTwitter Google+
94%87%
84%74%
62%
29%
B2B MARKETING INSIGHTS | 10
MARKETING AUTOMATIONPersonalized Email Let’s face it, no one likes to receive email that seems impersonal or
irrelevant to their needs. Using Marketing Automation expands the ability to know more
about a person and really cater to their needs as a new prospective client. Data drives
future marketing action and the result is a more personalized approach.
144
Reporting Is Key to ROI Every company wants to make a return on their investment.
Well, have no fear, because reporting is virtually unlimited utilizing Marketing Automation,
creating a realistic pipeline for your company. The Marketing Automation software
reporting allows you to obsess over statistics such as top pages, keywords, and the
duration of a visit to your website.
Productivity Keeps You on Track A great function of Marketing Automation
is the ability to simplify marketing tasks. Many platforms eliminate the
repetitive day-to-day processes by substituting automated solutions.
This, in turn, increases productivity within the company and puts an
increased focus on less-repetitive tasks.
Google now processes over 40,000
search queries every second on aver-
age, which translates to over 3.5 billion
searches per day.
In addition to the standard ways to improve your website’s SEO, such as regular content, keywords, outbound links,
etc., here are the hottest new trends to keep your site on page one of searches.
Local Search With more and more companies rushing to compete in SEO
with their competitors and driving Adword bid prices up, local search will
gain in importance for companies with smaller SEO budgets.
• 50% of all mobile searches are conducted in the hope of finding local
results, and 61% of those searches result in a purchase.
• Local searches lead 50% of mobile visitors to visit stores within
a day. (Searchengineland.com)
• More than 60% of consumers have used local
information in ads. (Business2community.com)
• 50% of mobile searches are conducted in hopes
of finding local results. (Business2community.com)
B2B MARKETING INSIGHTS | 11
WEBSITE & SEO
B2B MARKETING INSIGHTS | 12
WEBSITE & SEOLong-Tail Searches
The Google SEO algorithm now focuses less on singular keywords and more on
the best answer for long-tail searches, which now contribute to 70% of search
traffic. Figure out which of these long-tail relevant keyword searches best fits
your site and put money behind them in Adwords. Example: Instead of “laptop,”
now “Where can I buy a laptop?”
To rank higher organically in long-tail search terms, develop and post quality
content to improve your ranking. The more relevant content you produce and
distribute, the more you will build your brand visibility and reach potential
customers you weren’t targeting directly before.
Video
A recent report found that videos now make up 62% of all Google searches
(marketingland.com). Because of this, Google has started giving attention to
blended results/searches, and videos now get 50 times better organic page
ranks in Google than text results (Forrester.com Nate Elliot). Video searches also
garner 41% higher click-through rates (realseo.com).
B2B MARKETING INSIGHTS | 13
WEBSITE & SEOMobile Friendly This year, with more people searching on mobile devices, Google’s algorithm
update is prioritizing mobile-friendly websites on searches.
• 70% of mobile searches lead to online action within an hour. (Socialmediatoday.com)
• The total number of searches on mobile devices has increased by 43% year-over-year.
(Yahoo! Hong Kong)
• Over 1.2 billion people access the web from their mobile devices. (Mobify.com)
• Global mobile traffic now accounts for 15% of all Internet traffic. (Newtarget.com)
• 95% of smartphone users have searched for local info. (Adwords.blogspot.com)
2011
0.0
40.0
80.0
120.0
Bil
lio
ns
2012 2013 2014 2015 2016
20.0
60.0
100.0
Desktop Mobile
U.S. Local Search Market: Mobile vs. DesktopMobile local search volume now surpasses desktop local search for the first time.
In 2016, mobile is expected to exceed desktop by 27.8 billion queries. (BIA/Kelsey)
B2B MARKETING INSIGHTS | 14
Branded Video Content Traffic is starting to shift from traditional blog posts to dedicated
video blogs or YouTube channels. This form of content is nothing more than videos published
under a brand’s name for the sole purpose of engaging users. Good news—many brands will
be able to repurpose their existing content by converting it to video.
Email Marketing In 2016, marketers relied less on heavy text content and more
on videos that encourage prospects to interact with their brands. The key to
using video content in your email messaging is to have high-quality video
with a length of no more than 3 minutes.
Live Streaming By capturing and sharing casual video or storytelling,
companies are allowing users to live-stream video clips to their
followers through social media. Periscope, an entirely new social
media platform, is expected to explode this year. It offers both
social media and video and may well hit a sweet spot for digital
marketers.
VIDEO MARKETING
Mobile video budgets have increased by 18% since 2014, indicating higher engagement & more direct interaction.
B2B MARKETING INSIGHTS | 15
Time Is an Issue—Still Agencies can generally execute marketing activities quicker and
with greater efficiency than businesses can complete them in-house. The reason is simple:
these tasks are at the core of what agencies do all day, every day, while they tend to be at
the peripheral of focus for most businesses.
Hire a Team of Experts The expertise offered by a team of marketing professionals at an
agency can be exponentially greater than that of a small in-house marketing staff.
Agencies provide cross-functional marketing skills and industry-leading creative and
strategic perspectives—something most in-house marketing teams cannot deliver,
especially true for small- to midsize departments. You get more specialists for less cost!
New Year, New Perspective The phrase “you can’t see the forest for the trees” is really
true when it comes to marketing. Your emotional connection to your company and your
brand can distort the lens through which you see your marketing efforts. Bringing in a
third-party opinion—one that is also invested in helping you succeed—can help shine a
light on issues and uncover opportunities for improvement.
Strategy, Strategy, Strategy Of course, if you don’t already have a strategy in place, hiring
an agency is a perfect place to start putting one in place!
MARKETING AGENCIES
B2B MARKETING INSIGHTS | 16
Resurgence of Email
• More email is read on mobile devices than on
desktop. Statistics show that 55% of email is now
opened on a mobile device. (Litmus “Email Analytics”
2016)
Content
• Content marketing budgets are projected to
grow 59% (Pulsepoint & Digiday) by 2017, far outpac-
ing search and social budgets. Search algorithms
are rewarding websites that produce high-quality
and relevant content over companies who purely
employ technical SEO.
• Episodic content is also particularly important. A
study discovered the average page views of arti-
cles in a series was 124.3% (Skyword Content Marketing
Agency) higher than those not included in a series.
BONUS B2B MARKETING TRENDS
B2B MARKETING INSIGHTS | 17
ADVOCACY MARKETING
According to a customer advocacy report, word-of-mouth is the primary influence on purchasing decisions for
84% of B2B buyers.
Referring customers seldom
do it just once.On average they refer
3.5 LEADSEACH
B2B MARKETING INSIGHTS | 18
ABOUT SPRY IDEASAt Spry Ideas, we love helping people impact their customers with content.
We’ve been told we’re not an “average agency,” and we tend to wear that like a badge of honor.
We work hard to nurture what makes us different and to develop those differences into
meaningful value for our clients.
As our business has evolved over the years, from our earliest roots in printing and publishing
into today’s marketing services agency, one common thread has been woven throughout
virtually everything we do …
We create and deliver valuable content that educates, influences, and improves lives.
Our manufacturing clients utilize a wide range of content solutions to inform their audiences
about highly complex products and processes. Through marketing automation, we help
businesses build and execute campaigns that influence their customers’ buying journeys.
Our ongoing partnerships with top healthcare organizations have served to improve outcomes
for millions of patients worldwide. And in all of those arenas, we utilize award-winning content
with cutting-edge delivery vehicles to help our clients build profitable
relationships with their customers.
We hope to have the opportunity to hear what makes your business unique, to explore
ideas with you, and to become pivotal to your greater success.
Be sure to check out the Resources section on our website for other downloadable B2B
marketing tools.
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