D r . Z a h r a h M o k h t a r
R e g i s t r a r
U n i v e r s i t i T e k n o l o g i M a r a
ManagingHuman Resource Autonomyfor Excellence
Forum on University Governance & Autonomy - Hotel Istana - 12-13 July 2011
1
1 . T o shar e Ma l ay s i a CUG G & U GG I in i t i a t iv e s towar d s
au tonom y .
2 . T o ob ta in f e ed b a c k o n goo d gove r nanc e f r om
r egu l a to r s , p r i v a t e s e c to r s and c en t r a l agenc i e s .
3 . T o l e a r n ab out u n ive r s i t y au tonom y f r om th e
exp e r i enc e o f o the r c ount r i e s .
Forum on University Governance & Autonomy - Hotel Istana - 12-13 July 2011
Objectives2
“The power and authority of a
university to run its own affairs
without undue influence and / or
direction of government.”
C U G G
Forum on University Governance & Autonomy - Hotel Istana - 12-13 July 2011
University Autonomy3
…power and authority to formulate
policies and develop procedures on
Organizational Development,
Remuneration and employee
development systems to Attract,
Develop & Retain the best talents…
Forum on University Governance & Autonomy - Hotel Istana - 12-13 July 2011
HR Autonomy4
HR G over nanc e i s the a c t o f l e ad ing th e H R f unc t i on and
m anag ing r e l a t ed inve s tm ent s to :
O p t im iz e p e r f or m ance o f the o rgan i za t i on ’ s hum an
c ap i t a l a s s e t s ;
Ful f i l l f i duc i a r y and f inanc i a l r e spons ib i l i t i e s ;
M it iga t e en t e r p r i s e H R r i sk ;
Al ign the func t i on ’ s p r io r i t i e s w i th t ho s e o f the
b us ine s s , and
E nab l e H R exec u t i v e d e c i s i on m ak ing .
Forum on University Governance & Autonomy - Hotel Istana - 12-13 July 2011
HR Governance: A Definition and Key Elements
5
Governance is not a strategic objective.
It is a systematic approach management
that enables the function to achieve
strategic and operational objectives.
Forum on University Governance & Autonomy - Hotel Istana - 12-13 July 2011
HR Governance: A Definition and Key Elements
6
Forum on University Governance & Autonomy - Hotel Istana - 12-13 July 2011
How HR governance aligns with organizational strategies
Businessstrategy
Human CapitalStrategy
How will we secure, manage and motivate a workforce that can execute business strategy?
HR function strategy
How will we deliver expected value and contribution to the organization?
HR operating model
GovernanceHow will we lead the function and manage related investments?
SourcingWhat activities will we do ourselves/have others do?
InfrastructureWhat capabilities are needed to fulfill HR’s strategy?
Process
People Organization
Technology
Performance monitoring and renewal
2003 Mercer Human Resource Consulting, Inc
7
Forum on University Governance & Autonomy - Hotel Istana - 12-13 July 2011
HR Functional Governance
1 2 3 4 5
1 – Structure andAccountability
2 – Effective Councils3 – Philosophy and
Operating Principles
4 – Core ManagementActivities
5 – PerformanceMonitoring
2003 Mercer Human Resource Consulting, Inc
ISO 9001/2008 Certified
8
Create Positive WorkEnvironment
Forum on University Governance & Autonomy - Hotel Istana - 12-13 July 2011
HR Strategy Map
Drive Long Term Shareholder Value
Enhance ROI of HR StrategicInitiatives
Enhance EmployeeProductivity
Enhance “Internal Customer”(Employee) Satisfaction
Apply ExcellentRecruitement
process
Develop StrategicEmployee Competencies
Implement BestTalent Management
Practices
OptimizePerformance
Management System
Develop Internal HRCapabilities
Deploy HRIS System
Financial
InternalCustomers
HR InternalProcess
Learning
2003 Mercer Human Resource Consulting, Inc
9
Forum on University Governance & Autonomy - Hotel Istana - 12-13 July 2011
Developing Positive Performance Culture: The UiTM Way
10
11Forum on University Governance & Autonomy -Hotel Istana - 12-13 July 2011
7 Prinsip PERDANA
Forum on University Governance & Autonomy - Hotel Istana - 12-13 July 2011
12
27
Buku Nilai & Etika UiTM
Forum on University Governance & Autonomy - Hotel Istana - 12-13 July 2011
Jejak PencernaanBudaya PERDANA UiTM
KEUNGGULAN
PEMBUDAYAAN
KESEDARAN
Fokus:5. Pembaharuan
Citra
Fokus:3. Perlakuan
4. Pengekalan
Fokus:1. Pemikiran
2. Penyedaran
Fasa Tumpuan Pencernaan *
20
10
20
12
20
14
2011
2013
2015
* Proses 5P Pembentukan Budaya Kerja Kelas Pertama, JPA 2007
14
Forum on University Governance & Autonomy -Hotel Istana - 12-13 July 2011
15
KANDUNGAN:
1. Tujuan2. Takrif3. Keanggotaan &
TanggungjawabSearch Committee
4. Model ProsesPelaksanaan PelanPenggantian
5. Senarai JawatanStrategik yang terlibat dalampelaksanaan PelanPenggantian
Forum on University Governance & Autonomy -Hotel Istana - 12-13 July 2011
THE UiTM 9-STEP DEVELOPMENT
PLAN FOR ADMINISTRATIVE STAFF
16
Forum on University Governance & Autonomy -Hotel Istana - 12-13 July 2011
Selection Criteria
- Annual Performance Appraisal
- Free from disciplinary actions
- Seniority in service
- Seniority in age
Selection Tool
Staff Matrix by grade and service schemes
17
The identification and selection of High Potentials
Forum on University Governance & Autonomy -Hotel Istana - 12-13 July 2011
18
JUSA BZAHRAH
11/11/2012
N54HAMIDAH
3/1/2013
HALIZA
24/8/2014
NAIMAH
28/3/2016
AZIDA
24/12/2017
ZAEMAH
11/1/2019
MAZLAN
13/6/2019
N52MAAROF
19/2/2012
NOR
22/2/2012
PUZIAH
10/3/2012
ZULKEFLI
10/9/2012
W.MAZIAN
18/2/2013
A.LOTFI
9/11/2014
F.HANIM
19/11/2015
ASIAH
12/8/2017
NORZIAH
16/11/2017
JAMAL
8/7/2018
SA’ADAH
2/10/2018
ANIAH
9/10/2022KOSONG
N48
SAPIAH
10/3/2012
M.ZIHIN
14/6/2013
RHMN S
22/9/2013
R.YATI
25/10/2014
NORMAH
12/4/2015
SOPIAH
5/6/2016
EHSAN
3/9/2016
NORIDAH
24/11/2016
SAN
27/5/2017
ZULKFLI
2/8/2017
SADIYAH
6/11/2017
NORIMAH
19/8/2018
M.HATTI
25/12/2018
N.LEZA
13/3/2019
H.SHIMAH
23/3/2019
ADI Z
15/5/2019
GHAZALI
26/5/2019
ROSILA
22/7/2019
KARIM
9/10/2019
BADROL
9/10/2019
JANIS
16/2/2020
M.ALIAS
27/8/2020
HANITA
20/1/2022
ROHANAH
1/2/2023
K.ANUAR
26/3/2023
ALFINA
6/12/2025
ARMYN
8/6/2033
R.DORA
26/5/2034KOSONG KOSONG
N44
C.HASSIN
29/4/2012
AINON
1/6/2012
ALIAS B
30/12/2013
NOORSIAH
7/7/2015
TALIB
17/3/2016
BOSIRAH
13/8/2016
ROHMAH
5/11/2016
MAIMUN
17/3/2017
BADRIAH
22/6/2017
RAHMAN
H
10/10/2017
N.HISAM
19/4/2018
SALLEH
23/10/2018
NORLIDA
12/5/2019
M.NASIR
14/8/2019
SUTINAH
7/1/2020
ROHAYAH
11/4/2020
KH.NILA
7/5/2021
AZLIAH
1/11/2021
AZIZAN
5/1/2022
MIOR
29/8/2023
N.AISHAH
8/10/2025
M.NIZAM
30/5/2026
ZULFA
20/7/2028
N.HANIT
A
29/8/2031
AMIRUDIN
28/7/2032
SH.AINA
14/11/2034
NORIAH
31/3/2035
HZAIFAH
1/12/2035
ASYIKIN
26/7/2036
FARAH Z
22/11/2036
RAFIZI
30/9/2037KOSONG
KOSONG KOSONG KOSONG
HAMZAH
11/11/2010
FARIDAH
25/12/2011
A.RAPHAR
4/3/2013
ROHANI I
18/7/2014
IN.RAHANI
29/8/2014
Z.TAWIL
4/6/2015
S.HANUM
25/6/2015
RAHIM
12/12/2015
HASNAH
9/9/2016
ISMAIL
17/1/2019
HSHIMAH
15/7/2019
AHMAD
18/11/2020
NORIDAH
A
8/7/2021
KMARIAH
19/8/2021
TAUFIK
4/2/2022
NORLIDAH
5/2/2022
ROHANA
17/5/2022
SHAKRI
24/5/2022
KHORSIA
H
3/6/2022
M.HASNI
16/1/2023
A’ZIMI
9/4/2023
NORHYTI
24/6/2025
ROHANI H
1/5/2026
SUHANA
14/7/2026
AMINAH
24/6/2028
JULIANA
29/7/2028
MARTIN
A
23/6/2029
ANIZA
10/8/2029
ATIKA
18/2/2030
AZLINA
17/8/2031
KAMARUL
13/10/2031
FAIRUZAH
15/2/2032
EZURYA
5/9/2032
NUSUHAH
16/11/2032
YUSLIN
9/10/2033 13/10/2033
SALAWAT
I
15/11/2033
JONA
19/1/2034
SHAIFUL
16/2/2034
ARAIDAH
5/3/2034
RAFEDE
5/4/2034
TALMIZI
27/5/2034
HAFDZAH
1/7/2034
IBRAHIM
10/7/2034
AZANIZA
M
23/8/2034
SYHRUDIN
29/10/2034
ROSNINA
8/11/2034
RSLINDA
8/1/2035
M.KHALID
18/1/2035
INTAN SY
16/4/2035
W. INTAN
24/4/2035
ISMI
26/4/2035
NORAYATI
24/6/2035
HAMIZA
5/7/2035
ZARINA
7/12/2035
A.HRYATI
24/6/2035
ASZIL
15/9/2035
SHAMSOL
17/9/2035
ZAINAB
24/9/2035
N.HUDA
7/10/2035
IMRAN
21/11/2035
ALINA
2/2/2036
HADIJAH
20/2/2036
SHKERAH
23/2/2036
IZWAN
8/3/2036
SALMI
13/3/2036
S.NIZA
5/4/2036
RIZALUDI
N
24/5/2036
N.AZLINA
7/6/2036
Y
20/6/2036
NHAFIDZH
19/7/2036
NORAIDA
2/11/2036
N41HAIRUL
11/11/2036
WAHIDA
30/11/2036
FARAH M
15/2/2037
HANIM A
17/2/2037
AZLINA
9/3/2037
ADLIN
26/8/2037
ROZALNA
16/6/2037
S.SALEHA
30/6/2037
M.RIZAL
5/7/2037
KHAIRUL
5/7/2037
HAFIZAH
18/11/2037
SALISSA
22/12/2037
NASYURA
15/1/2038
SRIELNA
30/1/2038
SURAIYA
15/2/2038
RAHIMAN
19/6/2038
AISYAH A
23/6/2038
AZLINDA
22/8/2038
SUFIAN
25/9/2038
ISMAHANI
26/10/2038
MARZURA
14/11/2038
SHAHRIL
30/11/2038
AZLIN
25/12/2038
S.ASLINA
16/2/2039
KHAIR
23/2/2039
FAIRUZ
23/3/2039
N
HAFIZAH
30/4/2039
NASRUL
16/5/2039
HANA
27/5/2039
HASIMI
14/6/2039
ZAHURIN
23/7/2039
SURIANI
27/7/2039
FAIZATUL
13/8/2039
ADLIN
26/8/2039
MASDIAN
A
17/10/2039
HSLINDA
18/10/2039
ZAHIMI
7/12/2039
NHAYATI
2/12/2039
NASAR
26/12/2039
CHE WAN
2/1/2040
MARSHITA
9/1/2040
MICHAEL
21/1/2040
ANNA
22/2/2040
SAZLYRA
28/2/2040
AZRENA
19/3/2040
ZUL-AZRI
20/3/2040
M.FAIZUL
25/3/2040
RJ FIKRI
4/4/2040
NAJIBAH
13/4/2040
AZILA
18/4/2040
FADZILAH
25/4/2040
M.FADIL
12/5/2040
HAIZAH
14/6/2040
FAUZI
24/6/2040
SYMILAH
10/9/2040
SUHAILA
30/9/2040
SYED
16/10/2040
HANEM H
30/11/2040
AZUWADI
25/12/2040
NAIMAH
7/1/1941
NAZREEN
8/1/2041
N.LIYANA
3/2/2041
S.AISHA
H
4/3/2041
EVA
12/4/2041
NAJIB
27/4/2041
HISYAM
25/5/2041
ZAIRENA
25/5/2041
UMAIRA
31/5/2041
NAZLIN
14/6/2041
AIZUDIN
26/7/2041
NBAIZURA
29/7/2041
FADHLIN
A
31/7/2041
AINUL
12/8/2041
SURIANI
12/9/2041
NRAZEAN
27/9/2041
RIDZUAN
30/9/2041
HANISAH
4/11/2041
YAZED
14/11/2041
KAMIL
23/11/2041
ARIF
6/12/2041
FASHA
15/12/204
1
ZUBAIDAH
15/12/2041
RAHMAN
26/12/2041
M.NIZAM
3/2/2042
MARIAM
7/4/2042
HISHAM
22/5/2042
FARIDZ
9/7/2042
IRSALINA
12/8/2042
HAZLINA
7/10/2042
ZAKIAH
19/11/2042
SUFIAN
6/1/2043
N NADIA
2/2/2043
MAZUIN
20/3/2043
ZAHID
23/3/2043
JOHARI
11/4/2043
FARIHAH
27/5/2043
ASHAARI
21/9/2043KOSONG KOSONG KOSONG KOSONG
Forum on University Governance & Autonomy -Hotel Istana - 12-13 July 2011
19
UiTM
Administrative
staff Succession
Plan
Development of staff service matrix
to identify talent pool and
vacancies
Incorporating third party
intervention for objectivity and
professionalism
Forum on University Governance & Autonomy -Hotel Istana - 12-13 July 2011
Harrison’s Assessment
Objectivity
Comprehensiveness
Encompasses all required attributes
Maintains professionalism during selection and assessment
20
UiTM – THIRD PARTY INTERVENTION
Forum on University Governance & Autonomy -Hotel Istana - 12-13 July 2011
Conduct behavioral event interview (BEI)
Assess
Thinking skills
Articulation
Strengths and past experiences of HiPo
21
Forum on University Governance & Autonomy -Hotel Istana - 12-13 July 2011
STEP - 4
Case study
Assess
Integrity
Decision Making skills
Analytical skills
22
Forum on University Governance & Autonomy -Hotel Istana - 12-13 July 2011
STEP - 6
Readiness AssessmentBased on attributes earlier determined
Integrity
Leadership
Dedication/Drive for excellence
Communication
Accountability
Strategic Thinker
Teamwork
Continuous Learning
23
Forum on University Governance & Autonomy -Hotel Istana - 12-13 July 2011
COMPETENCY RANKING
24
Forum on University Governance & Autonomy -Hotel Istana - 12-13 July 2011
CALON BERJAYA (SUCCESSORS)25
Forum on University Governance & Autonomy -Hotel Istana - 12-13 July 2011
SUCCESSION PLANNING MAP
• Analyse results• Evaluate against
requirement• Rank successors
•Propose individual development
•Address areas fordevelopment
• Assessment• Interviiew• Cognitive
assessment
• Interview incumbent
• Study job requirement
• Assess challenges
Assessment of the position
Assessment of the
successors
Readiness assessment
Propose development
plan
26
Forum on University Governance & Autonomy -Hotel Istana - 12-13 July 2011
Thank You
For The Opportunity
To Share
27
Forum on University Governance & Autonomy -Hotel Istana - 12-13 July 2011
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