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A
MAJOR PROJECT REPORT ON
WORK
LIFE BALANCE AT JAYASWAL NECO LIMITED
OF
POST GRADUATE DIPLOMA IN MANAGEMENT
BATCH 2010-11
SUBMITTED BY:
SUNIL GAUTAM
SUBMITTED TO:
Prof. Rehma Shrivastava
Associate Professor
Faculty of Management , DIMAT
DISHA SCHOOL OF MANAGEMENT
DISHA EDUCATION SOCIETY
Satya Vihar, Vidhansabha-Chandkhuri Marg, Mandir Hasaud
Raipur(C.G.)
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DECLARATION
I the undersigned solemnly declare that the report of the project work entitled WORKLIFE
BALANCE AT JAYASWAL NECO LIMITED is based my own work carried out during thecourse of my study under the supervision ofPROF. REHMA SHRIVASTAVA
I assert that the statements made and conclusions drawn are an outcome of the project
work. I further declare that to the best of my knowledge and belief that the project report
does not contain any part of any work which has been submitted for the award of any other
degree/diploma/certificate in this Institute or any other Institute.
_______________
SUNIL GAUTAM
Roll No.:42
Unique ID No.:1008042
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CERTIFICATE BY THE PROJECT GUIDE
This is to certify that the work incorporated in the Project iWORK LIFE BALANCE AT
JAYASWAL NECO LIMITED is a record of research work carried out SUNIL GAUTAM
bearing Enrollment No.: .. under my guidance and supervision for the award of Post
Graduate Diploma In Management.
To the best of my knowledge the report has been duly completed and checked by me.
Name of Internal Project Guide: Prof Reshma Shrivastava
Signature:
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CERTIFICATE BY THE HEAD OF THE INSTITUTION
This is to certify that Mr. /Miss ________________________________________
Of DSM, Trimester VI has successfully completed the major project in partial fulfillment of requirement
for the award ofPost Graduate Diploma In Business Management , approved by AICTE, Min of HRD
Govt of India.
This report is the record of authentic work carried out by the student during the academic year 2011-12.
DR.R.S.Mohan
Dean (Faculty of Management)
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Table of Contents
Chapter 1 Introduction
1.1 Justification of Research
1.2 Purpose of Study
1.3 Objectives of Research
1.4 Scope of Study
1.5 Limitations of Study
Chapter 2 Literature Review
Chapter 3 Methodology
3.1 Data Collection Methods
3.2 Details of Respondents Profile
3.3 Detail of Variables
3.4 Scaling Technique
3.5 Sampling Technique
3.6 Methods of Analysis
Chapter 4 Results and Discussion
Chapter 5 Summary and Conclusion
Future Scope of Research
References
Annexures
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Chapter 1
Introduction
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JUSTIFICATION OF RESEARCH :
Today jobs are becoming more and more demanding, as organizations become learner
and business environment more competitive. The focus in business is an efficient
execution and individual picking up the slack from increased workload with fewer
workers. As this pressured work environment causes more and more stress among the
employees which leads to the several health related problems and also in such
pressured work environment one should be able to create a balance between personal
and professional life which is the core part in achieving a work life balance.
PURPOSE OF THE STUDY :
To know that whether the problem of work life balance really exist so it was
decided to do a study on work life balance to see what is its impact on the life of the
person.
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OBJECTIVE OF THE STUDY:
Objective of this study is to identify the Work- Life Balance of the employees of
Jayaswal Neco Ltd.( Raipur).
SCOPE OF THE STUDY :
For doing the study a set of Questionnaire was prepared which includes job related
responses, impact of work pressure on family, impact on employees and the situation
which the professionals normally face and tried to find out the probable solutions for
balancing personal and professional life and to cope up with the work
pressure.Questionnaire was circulated among 100 respondents and it was collected
within a week .
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LIMITATION OF THE STUDY :
The data analysis is based on a small sample size i.e. 100. This samplecannot be representative of whole industry. Thus, the results obtained
cannot be generalized to make important decision.
Due to pressure of their work the employees may not have been ableto give genuine information.
Because of the less number of female employees in a company, weare not able to compare the Work-life Balance of male and female
employees in jayaswal neco Ltd.
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Chapter 2
Literature review
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WORKLIFE BALANCE
What is work-life balance?
There is no agreed definition of work-life balance but it does appear that the right balance
for one person may differ from the next. Balance is achieved in different ways for different
people and has a different purpose for people. Some people do it to balance their caring
Responsibilities for children with work, while others want more time to themselves, engaging
In leisure activities. Work-life balance, in its broadest sense, is defined as a satisfactory level of
involvement or fit between the multiple roles in a persons life (Hudson, 2005). Peoples
perception of work-life balance is very subjective, as reflected by various descriptions of work-
life balance by employees:
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A good balance is a four-day workweek. This allows me to get all the stuff(groceries, laundry, cleaning) done in one day and still have two to do what I want.
If the dream job has stress within in tolerable / manageable limits, then I will haveachieved a Work - Life balance.
For me, a good work-life balance means something simple: to work to support mylife, and not the other way around. I dont want to use my life to support my work, I
want to use my work so I can live my life in the way I want it. If I can do this, then I
have good work-life balance
Work-life balance for any one person is having the right combination of p articipation in
paid work (defined by hours and working conditions) and other aspects of their lives. This
Combination will change as people move through life and have changing responsibilities and
Commitments in their work and personal lives.
How can you achieve it?
Work-life balance policies can assist employees achieving a balance between their work and
personal commitments that is right for them. However, availability of policies is not
necessarily enough for these policies to work. The policies need to be supported by the
workplace culture, which reflects the beliefs, values and norms of the whole of the
Organization from the CEO to staff members. Other important factors in the success of work life
Balance policies include proper communication of commitment to the policies to existing
and future employees, raising awareness of the policies, education of managers about the
importance of policies, and training of managers on how to implement these policies.
Who does it apply to?
Work-life balance policies and practices can assist all people, not just those with young
children. They assist people who are responsible for the care of elderly parents, people who
have study commitments, those older employees who simply want to ease themselves into
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retirement or people with other personal and lifestyle commitments. Our work and personal lives
change across the life span with associated responsibilities, and thus the need for work-life
balance policies, changing all the time. One thing that an increasing number of people might
have in common in the future is their caring responsibilities for the elderly (e.g. parents and
spouse) with the ageing of the population.
Factors Influencing Work-life Balance
Over the past generation there have been considerable demographic changes which have
influenced our working practices, examples of this include:
Increased number of women working 70% in 2000 compared to 47% in 1959
Majority of women with dependent children working65% compared to 90% of men
Majority of women return to paid employment after childbirth
Increased incidence of one parent families (1 in 4)
Increased life expectancy is resulting in an ageing population
Elderly relative responsibilities are on the increase 6 million adults have care
responsibilities for another adult
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Trend for starting family later will result in some employees having both childcare and
eldercare responsibilities
Average age for first baby is 29 and birth rate is 1.7 children per woman
Practices Supporting Work-life Balance
Work-life balance policies can be made up the following policies and working practices:
Policies allowing flexible and innovative working practices, for example, flexi-time,
annualized hours, staggered hours, job sharing, working from home, term-time hours,
compressed hours and part-time working
Leave provision, for example, special leave for emergencies
Employee support services, for example, employee counseling service or crche
facilities
Employee training and development, for example, objectives and appraisals to take into
account work-life balance
How to Implement a Work-life Balance Strategy
Before embarking on a work-life balance strategy it is essential to identify the core needs of the
business, for example, some services like a help desk may require a staff presence between
certain hours. It is important and useful to consult with staff at this stage in order to get their
views. Remember that it is often the staff doing certain jobs that can come up with the most
innovative ideas for improvement. From this point it will be necessary to review existing policies
and develop a draft work-life balance strategy. This should be put out to consultation to staff and
staff groups if appropriate and it may also be worthwhile running a pilot of the policy. After a
final review the strategy can be formally launched to all staff. Remember to include a section in
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the strategy for review and evaluation in order that the uptake and effectiveness can be reviewed
over time.
Importance of Maintaining Work Life Balance
Balance is the key to lead a successful and beautiful life which includes everything but in
balance. It is important in everyones life be it in the life of an entrepreneur, student or a
housewife to maintain a balance between various aspects of their daily routine. A student must
know how to balance between his studies and curricular activities; otherwise he will fail in one
or the other thing. It is equally important that we maintain our balance between materialistic and
spiritual or religious life as well. Our life has so many things to deal with, like our relationships,
work, health, entertainment , responsibilities for family and country etc and to be successful in
all these aspects, we must know how maintain balance between all of them.
In our everyday life, it is the work which occupies the major part of our life and many people get
so occupied with their work that they end up neglecting other important things of their life. In
corporate world where there is huge pressure on employees to meet their deadlines and long
working hours, people really have lost balance in their lives. There is no denial that one cannot
survive without work because this is what ultimately gives you the money which is the source of
everyones survival but along with work other things are also necessary. Sometimes some goal
or target grabs so much of our attention that we forget everything else and devote all our energy
in accomplishing that goal. Achieving goals or targets is not bad but leaving everything else
behind for that one particular goal or target can be harmful for an individual.
Time management is the solution to most of our problems. Everybody is provided with twenty
four hours only but it depends upon us how we utilize them. And within these limited hours only
we have to accomplish all our tasks along with giving rest to our bodies and minds. And tomanage the time, it is very important that we set our priorities for our life. When we set our
priorities, then it becomes easy to divide our attention according them. For some people its their
work which is a priority, so they spend more time with their work. When we divide our time
according to our priorities, then there are very few chances that we will not be leading a balanced
life.
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In the end what matters is that we live a life in which we are happy and does not hold any regret
that we are missing out something because we dont have enough time. When we will manage
our time wisely according to our priorities, then it will never be so difficult for us to maintain
balance in our life.
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The Employers Responsibility in Maintaining Employee Work-Life Balance
When it comes to work-life balance, opinions are divided on just how much responsibility the
employer has for helping their employees to maintain one. Traditionally, the employers would be
one of the demands in their employees lives, trying to get as much work out of them as possible,
but now that they are growing aware of the physical and mental health effects of overwork, many
employers have begun to realize that encouraging healthiness pays off for them in the long run.
An appropriate work-life balance for an employee means that he is at less risk for many serious
health conditions that result from overwork and stress. Overworked employees tend to suffer
from heart attacks, strokes, and many other conditions from the life-threatening ones to the mereinconveniences. They also tend to have major issues in their social or family lives due to the
stress and over-long work hours. Family and friends resent being second fiddle to the
employees workplace, and some employees who take work holism to the extreme find
themselves in a string of failed relationships with various significant others. This will inevitably
impact their work life sooner or later, even if their health remains fine.
The flip side, of course, is those employees whose work-life balance is skewed too far will take
too much time off work, not contribute anything productive, and never be reliable. Most offices
have some of these individuals who work themselves far too little. Obviously, an employer wants
to prevent this situation just as much as the problem with overworked employees!
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One note: dont confuse those who spend little time at work but accomplish much with those
who dont accomplish anything. Its better to encourage an employee to spend four hours
working from home and solve twice as many problems as trapping them in the office for eight
hours, where their productivity will decrease. Creative solutions may work better than brute
force in many cases!
An employer can offer workshops and information to employees about work-life balance, but
cannot force them to apply it to their own situation. A true workaholic may need extra help and
counseling to overcome their work addiction, but most other employees may be interested in this
information. An employer can also offer flexible hours, compressed work weeks, telecommuting,
and other options to help their employees maintain this balance.
If you arent sure how your employer treats work-life balance, chat with your human resources
professional and ask what kind of support and accommodations they have for employees who
wish to live healthy, balanced lives.
Sometimes, the employee wants to attain a healthy work-life balance, but their employer refuses
to see the downside of working an inordinate number of hours each week. If you are in this
situation, you might consider looking for another job if at all possible, or approach different
supervisors and discreetly inquire into the policies.
A healthy work-life balance is something every employee and employer should be interested in
attaining and helping their workers to attain. The benefits will affect both parties, and employee
satisfaction will increase.
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Chapter 3
Research Methodology
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RESEARCH METHODOLOGY
RESEARCH:
According to Clifford Woody Research comprises defining and redefining problems,
formulating hypothesis or suggested solutions collecting, organizing and evaluating data ,
making deductions and reaching conclusions and at last carefully testing the conclusions to
determine whether they fit the formulating hypothesis.
Thus an original contribution to the existing stock of knowledge making for its
advancement. It is the pursuit of truth with the help of study, objective and systematic method of
finding solution to a problem is Research.
RESEARCH METHODOLOGY:
It is a way to systematically solve the research problem. It may be understood as a science of
studying how research is done scientifically. It defines various steps that can be adopted by a
researcher in studying his research problem along with the logic behind them.
IMPORTANCE OF RESEARCH:
Research inculcates scientific and inductive thinking and it promotes the development oflogical habits of thinking.
The role of research in several fields of applied economics, whether related to business orto the economy as a whole, has greatly increased in modern times.
Research provides the basis for nearly all government policies in our economic system.
RESEARCH PLAN:
The Research plan describes about the sources from where the data has been collected .
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Primary Sources:
Such data, which we receive from the direct contact with the concerned person of that particular
field.
Secondary Source:
Such resources which provide information about the research indirectly means not by direct
contact but can be through annual reports, leaflets, online information , booklets, magazines,
books, journals etc.
RESEARCH VARIABLES:
Independent Variables:
Excessive pressure at workplace occurring because of factors such as long working hours, stiff
competition, work triggered anger and so on.
Dependent variables:
Factors of personal life of an employee such as relations with others, fulfilling family
commitments.
METHODS FOR RESEARCH:
Sample:A total of 100 participants from organization- Jayaswal Neco Ltd. Was taken.
Materials:An objective type questionnaire, consisting of 11 questions was prepared, for this study.
Procedure:
We distributed questionnaire to 100 employees, and collected them within one week period forfurther analysis for their response.
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Chapter 4
Results & Discussion
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Q1. How many days in a week do you normally work?
S. no No. of days Results
a) Less than 5 3%
b) 5 3%
c) 6 92%
d) 7 2%
Total 100%
0%
10%20%
30%
40%
50%
60%
70%
80%
90%
100%
Less than 5 5 6 7 Total
a) b) c) d)
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Interpretation:
The above graph shows that 92% of the employees are working for a 6 days in a
week. Whereas very less number of employees are working for less than 6 days or
more than 6 days.
Q2. How many hours in a day do you normally work?
S. no No. of Hours Results
a) 78 7%
b) 89 10%
c) 910 75%
d) 1012 5%
e) More than 12 3%
Total 100%
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Interpretation:
It can be observed from the above graph that maximum employees are working for
910 hours per days. Whereas very few employees are working in different hours.
Q3. In which shift you are working?
s. no. Shifts Results
a) General 56%
b) Night 34%
c) Alternate 10%
Total 100%
0%
10%
20%
30%
40%50%
60%
70%
80%
90%
100%
7 8 8 9 9 10 10 12 More
than 12
Total
a) b) c) d) e)
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Interpretation:
The above graph shows that generally employees prefer general shift as compare to
others, thats why percentage of general shift is more.
Q4. Dou you travel out of city for your official work?
S. no Factors Results
a) Never 70%
b) Rarely 9%c) Sometimes 10%
d) Often 6%
e) Always 5%
Total 100%
0%
20%
40%
60%
80%
100%
General Night Alternate Total
a) b) c)
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Interpretation:
According to the above graph, maximum number of employees of Jayaswal Neco
never goes for outside work, it shows employees has less exposure in this company
as compare to others.
Q5. How often do you think or worry about your work (when you are not actually
at work)?
S. no Factors Results
a) Never 13%
b) Rarely 5%
c) Sometimes 17%
d) Often 20%
e) Always 45%
Total 100%
0%
10%
20%
30%
40%
50%
60%
70%80%
90%
100%
Never Rarely Sometimes Often Always Total
a) b) c) d) e)
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Interpretation:
Maximum i.e. 45% of employees are always worried about their job, when they are
actually out of the organization.
Q6. Do you ever miss out any quality time with your family or your friends
because of work pressure?
0%
10%
20%
30%
40%
50%
60%
70%80%
90%
100%
Never Rarely Sometimes Often Always Total
a) b) c) d) e)
S. no Factors Results
a) Never 18%
b) Rarely 1%
c) Sometimes 1%
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Interpretation:
Maximum number of employees says that their work- pressure affects their life,
they dont have any time for their family and friends. Whereas very less people are
disagrees .
Q7. Do you have any health problem arising out of work press?
0%10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Never Rarely Sometimes Often Always Total
a) b) c) d) e)
d) Often 22%
e) Always 58%
Total 100%
S. no Factors Results
a) No 0%
b) BP 32%
c) Head ache 18%
d) Sleeping disorder 48%
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Interpretation:
The above graph shows that, many employees have sleeping disorder and Blood
pressure. And the rest people are suffering from other diseases i.e. headache, etc.
Q8. What causes more stress for you?
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
No BP Head ache Sleeping
disorder
Others Total
a) b) c) d) e)
e) Others 2%
Total 100%
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S. no. Factors Results
a) Job 40%
b) Family 20%
c) Both 35%
d) none 5%
Total 100%
Interpretation:
According the above data, 40% of the employees having stress due to their job.
Whereas 20% have stressed because of their policy and 35 % are stressed by both
of them.
Q9. What Activities you prefer for relaxing?
0%
20%
40%
60%
80%
100%
Job Family Both none Total
a) b) c) d)
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S. no. Factors Results
a) Reading 17%
b) Music 55%
c) Yoga 12%
d) Meditation 3%
e) None 13%
Total 100%
Interpretation:
Maximum prefers music i.e 55 %, whereas very some employees prefers reading,
yoga etc.
Q10. Does your company have a separate policy for work life balance?
0%
20%
40%
60%
80%
100%
Reading Music Yoga Meditation None Total
a) b) c) d) e)
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S. No. Factors Results
a) Yes 15%
b) No 76%
c) Not Aware 9%
Total 100%
Interpretation:
It is observed from the above table is only 15 % employees wants separate work
life balance policy ,where as 76% denied and 9 % are not aware about this policy.
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Yes No Not Aware Total
a) b) c)
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Q11. Do you think that if employees have good work life balance then the
organization will be more successful?
S. No Factors Results
a) Yes 89%
b) No 11%
Total 100%
Interpretation:
It can be observed from the above graph that 89% requires good work life
balance for more effectiveness in work where as 11% employees dont agree with
the above point.
0%
20%
40%
60%
80%
100%
Yes No Total
a) b)
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Chapter 5
Suggestion & Conclusion
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SUGGESTIONS
Suggestions to improve the Professional and personal Life Balance:
Company should adopt the policies of Work-Life Balance, so that employeescan work efficiently.
They should provide Flexi- Timings to their employees. Working days should be 5 in a week. So that they can also spare their time
with their family and friends. Leave Accumulation should be augmented after the age of 50 years. There should be attractive leave encashment system. Company should provide monthly medical check-up to their employees of
free of cost.
There should not be any work pressure to the employees after their jobhours.
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CONCLUSION
In this project we dealt with the topic Balancing Work and Life. Allsurvey results support our hypothesis Excessive work pressure at work
affects various factors of personal life among professionals.
Expectation of employees from their family is not very high. But they doexpect some reforms from their employer.
Employer on an average is not doing much to help them achieve Work- LifeBalance.
It involves a cost concern for the employer but providing friendly andnurturing environment does not involve any cost
More and more employees are looking for companies that will be supportiveof their need for a healthy Work-Life Balance.
Companies that promote Family- Friendly workplaces have an edge when itcomes to recruitment and retention of skilled employees.
Family-Friendly policies need to live and not just exist on paper. Seniormanagement need to be role models through their words and actions, and
regularly evaluate whether these policies continue to meet employees
needs.
Family-friendly policies are a way to support and recognize the changingneeds of employees at different points in their lives and careers. Therefore
every organization should focus on Work-life balance of employees.
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Annexure
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Disha School Of Management
Raipur
Questionnaire
Dear Sir /Madam
I Nisha Chhabariya, PGDM Final Year Student of Disha School of Management,
doing a project on WORK LIFE BALANCE AT JAYASWAL NECO LTD.
I request you to kindly spare few minutes to fill up
the Questionnaire and submit. I assure you that the information so collected will be
kept confidential and will be used for academic purpose only.
Nisha Chhabariya
PGDM- VI
DSM, Raipur
Personal Information
1. Name:2. Age:3. Gender:4. Designation:
Professional Information
Q1. How many days in a week do you normally work?
a) Less than 5 daysb) 5 daysc) 6 daysd) 7 days
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Q2. How many hours in a day do you normally work?
a) 7-8 hoursb) 8-9 hoursc) 9-10 hoursd) 1012 hourse) More than 12 hours
Q3. In which shift you are working?
a) General shift/day shiftb) Night shiftc) Alternate
Q4. Dou you travel out of city for your official work?
a) Neverb) Rarelyc) Sometimesd) Oftene) Always
Q5. How often do you think or worry about your work (when you are not actually
at work)?
a) Neverb) Rarelyc) Sometimesd) Oftene) Always
Q6. Do you ever miss out any quality time with your family or your friends
because of work pressure?
a) Neverb) Rarelyc) Sometimesd) Oftene) Always
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Q7. Your Work place stress makes you forget?
i) Friends, Family members Birthdaya)
Never b) Rarely c) Sometimes d) often e) Always
ii) Commitmentsa) Never b) Rarely c) Sometimes d) often e) Always
iii) Important eventsa) Never b) Rarely c) Sometimes d) often e) Always
Q8. Do you have any health problem arising out of work pressure?
a)
Nob) Blood pressurec) Head ached) Sleeping disordere) Other, specify
Q9. What causes more stress for you?
a) Jobb)
Family
c) Bothd) None
Q10. What Activities you prefer for relaxing?
a) Noneb) Readingc) Musicd) Meditatione) Yoga
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Q11. Does your company have a separate policy for work life balance?
a) Yesb) Noc) Not aware
Q12. Does your organization provide you with following additional work
provisions?
a) Telephone for personal useb) Counseling service for employeesc) Health programsd) Relocation facilities and choicese) Transportation
Q13. Do you think that if employees have good work life balance then the
organization will be more successful?
a) Yesb) No
Date: Signature:
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