M ANAGERS R OLE IN T EAM R ESILIENCE The Managers role in the
resilience of their teams Professor Derek Mowbray BA., MSc.,
MSc(Econ)., PhD., DipPsych., CPsychol., CSci., FIHM., FISMA.. I
NTRODUCTION
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M ANAGERS R OLE IN T EAM R ESILIENCE Session 1 Introduction
Definition of resilience Resilience in the context of wellbeing and
performance The managers interest in resilience The managers role
in the resilience of their teams What do managers need to do? A
framework for managers I NTRODUCTION
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M ANAGERS R OLE IN T EAM R ESILIENCE the capacity to mobilise
personal features that enable individuals, groups and communities
(including controlled communities such as a workforce) to have an
attitude to tolerate, overcome and be strengthened by adverse
events and experiences. (Derek Mowbray 2010 ) What is resilience?
Derek Mowbray 2010 I NTRODUCTION
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M ANAGERS R OLE IN T EAM R ESILIENCE Resilience Its about
personal attitude towards oneself, events and other people. Its
about being in control of oneself. Its about being able to choose
what action to take against risks and threats. Its about preventing
risks and threats from causing stress and under performance. I
NTRODUCTION
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M ANAGERS R OLE IN T EAM R ESILIENCE The WellBeing and
Performance Agenda I NTRODUCTION
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M ANAGERS R OLE IN T EAM R ESILIENCE Why should managers be
interested in making their teams more resilient, flexible and
healthy? They will perform better! You will have engaged, active,
loyal staff who want to go the extra mile for you. I
NTRODUCTION
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M ANAGERS R OLE IN T EAM R ESILIENCE What might be preventing
them from not performing at their best? I NTRODUCTION
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M ANAGERS R OLE IN T EAM R ESILIENCE Heres the psychology:
Resilience is about attitude towards people and events A positive
attitude is needed to overcome challenges You can make a big
difference to the attitude of your team If your team has a positive
attitude towards you they will (more easily) overcome challenges
and perform at their best I NTRODUCTION
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M ANAGERS R OLE IN T EAM R ESILIENCE Build trust and commitment
between you and your team Develop and maintain a positive
relationship with your team What do I need to do???? Learn the art
of persuasion I NTRODUCTION
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M ANAGERS R OLE IN T EAM R ESILIENCE The Resilient Manager
Expectations self Relationship self Interactive self Values self
Leadership self Derek Mowbray 2011 The Resilient Manager Framework
I NTRODUCTION