Using Data to Improve the Student Learning ExperienceProf Mark Stubbs | @thestubbs
Case Study: Integrated Response to Improving Student Experience
NSS Analysis, Focus Groups, Surveys
Use of Data #1
Satisfaction means targeting
‘hygiene factors’
University-wide Change Programme
PHASE 1
Coordinated
Step-change
Improvement
PHASE 2 Systematic
Continuous
Improvement
Listen to Student VoiceBe Bold & Joined-up
Balance Consistency & OwnershipAddress Dissatisfaction
Embed Student VoiceEmpower Programme & Module Leads
with Actionable Learner AnalyticsEmpower Students & Personal Tutors
with Actionable Learning Analytics
Refresh CurriculumRefresh Admin ProcessesWrap University Around Learner
Wrapping the University around the Learner
Delivering Intended Benefit of Improved Satisfaction
Current Project(s)• University-wide Data Warehouse
powering Dashboards for Personal Tutors, Heads and Programme & Module Leaders with data from• Student Records, Moodle,
Submissions, Attendance, Surveys• Embedding in standard CMI & SEM
processes• Challenges:
• Data Quality & Ownership• Verifying Accuracy of Novel
Insights• Meeting Demand with Scarce
Expertise• ‘Grounded Theory’ analysis of
comments to target improvements in:• Technology-Enhanced Learning• Assessment
Future• Opening R&A and Staff lines of
enquiry• Student App
Microsoft BI Stack | Data from Sept 201130 Fact Tables (biggies 40-50M rows) | 42 Dimensions
Approx. 700K rows added by weekly ETL
Use of Data #2
Driving Continuous Improvement
of Student Outcomes
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