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LESSONS LEARNED WORKSHOPPARTNER UPDATE
M A R C H 1 5 , 2 0 1 8
Frank Schott, VP, Global Programs
Rami Shakra, Director, Field Operations
AGENDA
• Introductions
• Hurricane Maria Lessons Learned
• Field Connectivity
• Information as Aid
• Caribbean Disaster Preparedness Appeal
CONNECTIVITY RESPONSE EFFORTSP U E R TO R I C O
3
2
7
2
2
2
3
LEGEND
Response Sitesas of December 12, 2017
= Planned Sites
= Completed Sites
= Identified Sites
8
61
1
5
3
32
22
2
Utuado
Naguabo
Ceiba
Humacao
Corozal
Aibonito
Adjuntas
PROVIDING CONNECTIVITYR E C O N N E C T I N G P U E R TO R I C O
Federal and
local agencies
Mobile phone providers
Churches,
foodbanks
Clinics
Other
Save the Children
Samaritan's Purse
WorldVision
IMC
88sites
connected
to dateNH members
0
10,000
0
200
20-Sep 27-Sep 4-Oct 11-Oct 18-Oct 25-Oct 1-Nov 8-Nov 15-Nov 22-Nov 29-Nov 6-Dec 13-Dec 20-Dec 27-Dec 3-Jan 10-Jan 17-Jan 24-Jan 31-Jan
Average data transfer (Mb/s) Unique users
DATA TRANSFER AND USERS OVER TIME
Hurricane Maria devastates PR.
NetHope response activated.
Data (GB) Users*
PROVIDING CONNECTIVITYR E C O N N E C T I N G P U E R TO R I C O
LEARNING WORKSHOP
A T T E N D E E S
▪ NetHope
▪ Cisco
▪ Microsoft
▪ Ericsson Response
▪ Internews
▪ Save the Children
▪ Penn State University
▪ Carnegie Mellon
▪ MIT
▪ The Patterson Foundation
▪ McGovern Foundation
P U E R TO R I C O
T E C H N I C A L P A R T N E R S H I P S
• First Responder Tech Partners – Cisco,
Ericsson, Red52, ICE-SAR
• Second Wave Responder Tech Partners –
Facebook and Google
• Greatest Need Funders -- The Patterson
Foundation, Microsoft, Facebook, Google
CONNECTIVITY
• Power
• Connectivity Solutions – Backhaul and P2P
• Connectivity Alliances – Cisco TacOps, Cisco
Puerto Rico Office and Ericsson Response
L E S S O N S L E A R N E D
H A R D W A R E D AT A , I N F O & C O M M U N I C AT I O N S
• Facebook Data
• Google Maps
• Streamlined Data Capture/Reporting
• SitReps
CONNECTIVITY
• Standby Equipment
• Logistics Options
• Security
• Solar
L E S S O N S L E A R N E D
• Needs Analysis
• Warehousing
• Housing
• Cash
• Personnel – Spanish Speakers,
IM, Logistics
• Building Local Capacity
O T H E R
CONNECTING SCHOOLSP U E R TO R I C O
S A V E T H E C H I L D R E N
• Internet Connectivity and Solar Power
• 12 Schools
R O C K Y M O U N T A I N I N S T I T U T E A L L I A N C E
• ‘Model’ School
• Off grid solution
• Funding (RMI & STC)
• Replicate globally
0
25000
50000
0
1
2
11/2
0/1
7
11/2
3/1
7
11/2
6/1
7
11/2
9/1
7
12/2
/17
12/5
/17
12/8
/17
12/1
1/1
7
12/1
4/1
7
12/1
7/1
7
12/2
0/1
7
12/2
3/1
7
12/2
6/1
7
12/2
9/1
7
1/1/
18
1/4/
18
1/7/
18
1/10
/18
1/13
/18
1/16
/18
1/19
/18
1/22
/18
1/25
/18
1/28
/18
1/31
/18
2/3/
18
2/6/
18
2/9/
18
2/12
/18
2/15
/18
2/18
/18
2/21
/18
2/24
/18
2/27
/18
Mill
ion
s
Impressions from paid posts Impressions from viral and organic shares Total number of likes
INFORMING COMMUNITIESP U E R TO R I C O
2.2k Likes | 191 Comments | 2.8k Shares
7k Likes | 682 Comments | 531 Shares
5.2k Likes | 873 Comments | 2.9k
Shares
INFORMATION AS AIDE A R LY L E S S O N S L E A R N E D
INFORMATION AS AIDE A R LY L E S S O N S L E A R N E D
C O M M U N I T Y P R O G R A M D E L I V E R Y
• Promising Partnership with Internews
• Underestimated Information
Management Challenges
• Underestimated Volume of Requests for
Help
• Opportunity for NetHope Members to
Engage More Deeply With The
Communities We Serve
• Affected Community HUNGRY for Information
• Recovering Communities – What Information Do
They Want?
• Facebook as a Platform for Good
• Essential Role of NetHope Citizen Reporters
• The Next Frontier to Digitally Transform
Humanitarian Response
CARIBBEAN DISASTER PREPARATION
P E O P L E E Q U I P M E N T I N F O R M A T I O N
RESPONSE ROSTER & TRAINING
RAPID RESPONSE TEAM
SATELLITE CONNECTIVITY &
BANDWIDTH
PREPOSITIONED EQUIPMENT
INFORMATION AS AID
CRISIS INFORMATICS
REGIONAL ICT ASSESSMENTRAPID RESPONSE FUND
PROGRAM MANAGEMENT
THANK YOU
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