LEARNING PATH: ACCELERATED MANAGEMENT TRAINEE
DECEMBER 2017 1
GET STARTED Choose one, or all three, to learn about using Associate Learning Zone. 1. Tutorial: First Time in the Associate
Learning Zone 2. Fact Fix: Associate Learning Zone and
Optimal Success 3. Your Manager
YOUR LEARNING PATH HIGHLIGHTS Your path is a checklist to make sure you complete everything you need to at the right time. ALWAYS follow the timeline of your Learning Path. Your Learning is organized into programs. These programs are identified by the icons below.
WELCOME TO GOODLIFE PROGRAM
ASSOCIATE PERSONAL FITNESS PROGRAM
COMPLIANCE PROGRAM
POSITION (AMT) PROGRAM
YEAR 1 MANAGER DEVELOPMENT PROGRAM
REGISTER FOR YOUR LEARNING OPTION #1 – Click the blue hyperlinks to register for your learning OPTION #2 - From Associate Learning Zone > Learning Catalogue > search program name> click REGISTER.
READY - SET - GO Your learning paths includes:
Time to complete
Self-Directed Learning
Directed Learning (with your Manager)
If you have any questions speak to your Manager or email [email protected]
LEARNING PATH: ACCELERATED MANAGEMENT TRAINEE
DECEMBER 2017 2
SUMMARY OF LEARNING PROGRAMS AND MODULES
EAR 01
ASSOCIATE
PERSONAL FITNESS
PROGRAM
Personal Training Starter and
Life Changer, Class Starters, Fit
Fix Starter
Introduction to Fitness
Program
1. The Why
2. Mindset and Goal Setting
3. Exercise
4. Nutrition
5. MYZONE Foundation
WELCOME TO GOODLIFE PROGRAM
1. GoodLife History
2. GoodLife Promise and Strategic Focuses
3. Clean-Tidy-Pleasant-Present
4. Happy Member Program: The GoodLife Experience
5. Meet and Greet
COMPLIANCE PROGRAM
1. Respect and Associate Etiquette
2. Worker Health & Safety Awareness
3. Privacy Act & Confidentiality
4. Canadian Anti-Spam Legislation
5. Accessibility for Canadians Disability
Act
WHMIS Program
Smart Tan (UV Basic Technical) Certification
CPR C & AED
Pool & Whirlpool Operator Training
ACCELERATED MANAGEMENT TRAINEE
PROGRAM
Incoming and Outgoing Phone Calls
Critical Response and Key Holder Training
Lester and Escalated Member Issues
Member Etiquette Brochure
Handling Member Saves
Team Training
Selling Tanning and Lotions
Lead Generation Skills
Club Tour and Club Tour Waiver
Overcoming Objections
LifeChanger
Accelerated Sales Skills
Hot Yoga (if applicable)
MANAGER DEVELOPMENT PROGRAM YEAR 01
MANAGER DEVELOPMENT PROGRAM –
YEAR 01
Introduction - Time Management - Solutions Focused
Coaching - Talent Acquisition - Engagement Cards - On-
boarding and Training Associates
4 Quadrant Goal Setting - Performance Reviews -
Performance Improvement Plans
LEARNING PATH: ACCELERATED MANAGEMENT TRAINEE
DECEMBER 2017 3
MONTH 1: WEEK 1: DAY 1
Time to Complete
Self-Directed Directed with Manager
40 minutes
***PRINT a copy of the Accelerated Management Trainee Program Workbook > Associate Learning Zone > Resource Library > Roles> Accelerated Management Trainee> Program Workbook> Participant Workbook: Accelerated Management Trainee Program. To quickly and easily locate this workbook in the Resource Library, you can type ‘AMT’ into the Search Field. Today: READ PAGES 1-8.
Discuss the goals of the program, expectations of you and of the Associate! Set a learning plan in motion for every day!
25 minutes
WORKPLACE JOINT HEALTH AND SAFETY TOUR Take notes during your workplace tour. Use your Workbook to take notes.
Complete Workplace Joint Health and Safety Tour
JHSC Poster and Binder
Staff room and staff lockers
Club Tour – all areas
5 minutes Obtain a copy of the GoodLife Promise, Living the GoodLife, Sales Script Package, and Motivator Script Package.
Assist with the tools required.
30 mins
Associate Personal Fitness Program Directed with your Manager
Associate Personal Fitness Program
Complete corresponding lesson in the “How to Train Your Associate” Manual –LESSON #6
2.5 hours
Welcome to GoodLife Program Complete eLearning program. Stop after each module. Directed learning with Manager. Print program certificate.
Welcome to GoodLife Program
Provide instructions to start eLearning Program.
Stop after each module to complete LESSONS 1-5 in the “How to Train Your Associate Manual”.
Place program certificate into personnel file.
LEARNING PATH: ACCELERATED MANAGEMENT TRAINEE
DECEMBER 2017 4
Time to Complete
Self-Directed Directed with Manager
20 minutes GoodLife Time and Attendance Complete eLearning module. Use Manual and Job Aid. Stop after module complete. Directed learning with Manager.
GoodLife Time and Attendance
Provide instructions to start eLearning module.
Stop to complete corresponding LESSON in the “How to Train Your Associate Manual”.
Shadow during entry of their hours.
MONTH 1: WEEK 1: DAY 2
WHAT ARE YOU DOING FOR YOUR PERSONAL FITNESS? Follow up on your Associate’s Personal Fitness Program. What are they doing today?
30 minutes
ACCELERATED MANAGEMENT TRAINEE WORKBOOK Read page 9-13. Plan your schedule for the day.
Check-in and inspect their schedule – do they have time for:
Personal Fitness? Learning? Role play with you?
30 minutes
Pleasant and Present GoodLife Greeting Directed learning with Manager.
Pleasant and Present GoodLife Greeting
Review completed activities in activity log.
Complete LESSON #45 – Training Shift 1 from “How to Train your Associate Manual”
85 minutes
Accelerated Management Trainee Program: Incoming and Outgoing Phone Calls Complete the online module. Directed learning with Manager.
Accelerated Management Trainee Program: Incoming and Outgoing Phone Calls.
Provide instructions to start eLearning Program.
Stop after eLearning module to complete corresponding lesson in the “How to Train Your Associate” Manual LESSON 22.
LEARNING PATH: ACCELERATED MANAGEMENT TRAINEE
DECEMBER 2017 5
3-30 minute blocks
Exerp – Session 1 Register for the and complete from the Learning Catalogue:
Exerp-Motivator-Module 01-Incoming Call
Exerp-Motivator-Module 02-Member Check-ins
Exerp-Motivator-Module 03-Guests & Passes
Exerp-Motivator-Module 04-Selling Proshop and Adding Funds to Cash Account
Read applicable sections in the Exerp Resource Manual > www.goodlifeconnnect.com Read applicable policies as outlined in the Exerp Resource Manual > www.goodlifeconnect.com > Home > Shared documents > Policies and Procedures
Exerp – Session 1 Follow up on completion of the requirements from Exerp Session 1 – providing feedback and coaching as needed.
MONTH 1: WEEK 1: DAY 3
Schedule Self-Directed Directed with Manager
WHAT ARE YOU DOING FOR YOUR PERSONAL FITNESS? _____________________________________
Follow up on your Associate’s Personal Fitness Program. What are they doing today?
5 minutes
ACCELERATED MANAGEMENT TRAINEE WORKBOOK Read page 16 in your Program Workbook. Plan your day: Remember breaks, lunch, workout, AND your learning time + workbook activities.
During meeting with Associate, review schedule and ensure on track to complete necessary learning.
40 minutes
Accelerated Management Trainee Program: Critical Response and Key Holder Training Complete eLearning module. Directed learning with Manager.
Accelerated Management Trainee Program: Critical Response and Key Holder Training
Provide instructions to start eLearning module.
Stop after eLearning module to complete corresponding lesson in the “How to Train Your Associate” Manual LESSON #28.
LEARNING PATH: ACCELERATED MANAGEMENT TRAINEE
DECEMBER 2017 6
Schedule Self-Directed Directed with Manager
45 minutes
Associate Personal Fitness Program: Introduction to Fitness Complete eLearning program. Directed learning with Manager.
Associate Personal Fitness Program: Introduction to Fitness.
Provide instructions to start eLearning Program
Stop after eLearning module to complete
corresponding lesson in the “How to Train Your
Associate” Manual LESSON #7 and #8.
5 minutes to
register
CPR C & AED Course and Certification Register for the next available CPR Course in your region if you are NOT currently CPR Certified. *Must be renewed yearly. Registration and attendance is FREE. https://cfpweb2.canfitpro.com/goodlife/login.php
CPR C & AED Course and Certification. Ensure attendance to their registered course – remember there is a cancellation fee charged back to the Club for no shows and late cancellations.
3-30 minute blocks
Exerp – Session 2 Register for and complete the following from the Learning Catalogue:
Exerp-Motivator-Module 05-Selling & Servicing Tanning
Exerp-Motivator-Module 06-Selling & Servicing JUMP!
Exerp-Motivator-Module 07-Membership Sales and Booking Starter Appointments
Exerp-Motivator-Module 08-Processing a Subscription Freeze
Exerp-Motivator-Module 09-Member Saves, Regrets, Stops, Deletes
Read applicable sections in the Exerp Resource Manual > www.goodlifeconnnect.com
Exerp – Session 2 Follow up on completion of the requirements from Exerp Session 2 – providing feedback and coaching as needed.
LEARNING PATH: ACCELERATED MANAGEMENT TRAINEE
DECEMBER 2017 7
Schedule Self-Directed Directed with Manager
Read applicable policies as outlined in the Exerp Resource Manual > www.goodlifeconnect.com > Home > Shared documents > Policies and Procedures
MONTH 1: WEEK 1: DAY 04
Schedule Self-Directed Directed with Manager
WHAT ARE YOU DOING FOR YOUR PERSONAL FITNESS? ________________________________
Follow up on your Associate’s Personal Fitness Program. What are they doing today?
30 minutes
ACCELERATED MANAGEMENT TRAINEE WORKBOOK Page 19.
Review plan and schedule with Associate
50 minutes
Accelerated Management Trainee Program: LESTER and Escalated Member Issues Complete eLearning module. Directed learning with Manager.
Accelerated Management Trainee Program: LESTER and Escalated Member Issues.
Provide instructions to start eLearning Program.
Complete corresponding lesson in the “How to Train Your
Associate” Manual LESSON #27.
35 minutes
Accelerated Management Trainee Program: Member Etiquette Brochure Complete eLearning module. Directed learning with Manager.
Accelerated Management Trainee Program: Member Etiquette Brochure.
Provide instructions to start eLearning Program.
Corresponding lesson in the “How to Train Your
Associate” Manual LESSON #26.
LEARNING PATH: ACCELERATED MANAGEMENT TRAINEE
DECEMBER 2017 8
Schedule Self-Directed Directed with Manager
45 minutes Accelerated Management Trainee Program: Handling Member Saves Directed learning with Manager.
Accelerated Management Trainee: Handling Member Saves.
Demonstrate the Member Save questionnaire in Exerp.
MONTH 1: WEEK 1: DAY 5
Schedule Self-Directed Directed with Manager
WHAT ARE YOU DOING FOR YOUR PERSONAL FITNESS?
Follow up on your Associate’s Personal Fitness Program. What are they doing today?
30 minutes
ACCELERATED MANAGEMENT TRAINEE WORKBOOK Page 23. Plan your day and including completing your Weekly Recap.
Review and inspect schedule, review Weekly Recap, ensure that learning is on track.
Use today to catch up on anything that is not complete from Week 1.
MONTH 1: WEEK 2: DAY 1
Schedule Self-Directed Directed with Manager
WHAT ARE YOU DOING FOR YOUR PERSONAL FITNESS?
Follow up on your Associate’s Personal Fitness Program. What are they doing today?
LEARNING PATH: ACCELERATED MANAGEMENT TRAINEE
DECEMBER 2017 9
Schedule Self-Directed Directed with Manager
30 minutes
ACCELERATED MANAGEMENT TRAINEE WORKBOOK Page 30. AND…think about planning ahead…
Discuss learning plan for the week.
1 hour
90 minutes
55 minutes
Accelerated Management Trainee Program: Team Training Complete eLearning module. Workbook! Directed learning with Manager. Compliance Program: SmartTan (UV Basic Technical) Certification Complete eLearning module. Directed learning with Manger. Certificate from SMART Tan will arrive 6-8 weeks in the mail. Accelerated Management Trainee Program: Selling Tanning and Lotions Complete eLearning module. Directed learning with Manager.
Accelerated Management Trainee Program: Team Training
Provide instructions to start eLearning Program.
Complete LESSON #44 in the “How to Train Your Associate” Manual.
Compliance Program: SmartTan (UV Basic Technical) Certification.
Provide instructions to start eLearning Program.
Complete LESSON #15 in the “How to Train Your
Associate” Manual.
Place certificate in Associate personnel file.
Accelerated Management Trainee Program: Selling Tanning and Lotions
Provide instructions to start eLearning Program.
Complete LESSON #46 and Lesson #47 in the “How to Train Your Associate” Manual.
LEARNING PATH: ACCELERATED MANAGEMENT TRAINEE
DECEMBER 2017 10
MONTH 1: WEEK 2: DAY 2
Schedule Self-Directed Directed with Manager
WHAT ARE YOU DOING FOR YOUR PERSONAL FITNESS?
Follow up on your Associate’s Personal Fitness Program. What are they doing today?
ACCELERATED MANAGEMENT TRAINEE WORKBOOK Page 32. Review plan with Manager.
Review day’s learning plan with your Associate.
55 minutes
35 minutes
Compliance Program: Respect and Associate Etiquette Complete eLearning module. Directed learning with Manager. Print certificate. Compliance Program: Worker Health and Safety Awareness Complete eLearning module. Print certificate. Directed learning with Manager
Compliance Program: Respect and Associate Etiquette.
Provide instructions to start eLearning Program.
Complete LESSON #10 in the “How to Train Your
Associate” Manual. Place certificate in personnel file.
Compliance Program: Worker Health and Safety Awareness.
Provide instructions to start eLearning Program.
Complete LESSON #11 in the “How to Train Your
Associate” Manual.
Place certificate in personnel file.
25 minutes
JUMP! Learning Assignment 01 Located in Associate Learning Zone>Resource Library>Roles>JUMP! Associate>My Learning>Training Program. Read document. Take written test. Directed learning with Manager.
JUMP! Learning Assignment 01.
Provide instructions to complete assignment.
Complete LESSON #54 from How to Train Your Associate
Manual.
LEARNING PATH: ACCELERATED MANAGEMENT TRAINEE
DECEMBER 2017 11
MONTH 1: WEEK 2: DAY 3
Schedule Self-Directed Directed with Manager
How are you promoting fitness with your Associates?
Follow up on your Associate’s Personal Fitness Program. What are they doing today?
30 minutes
ACCELERATED MANAGEMENT TRAINEE WORKBOOK Page 34. Review plan with Manager.
Review day’s learning plan with your Associate.
45 minutes
65 minutes
Compliance Program: Canadian Anti-Spam Legislation Complete eLearning module. Print certificate. Directed learning with your Manager. Pool and Whirlpool Operator Training Program Complete eLearning module. Print certificate. Directed learning with your Manager.
Compliance Program: Canadian Anti-Spam Legislation.
Provide instructions to start eLearning Program.
Complete LESSON #13 in the “How to Train Your
Associate” Manual.
Put certificate in Associate personnel file.
Compliance Program: Pool and Whirlpool Training Program.
Provide instructions to start eLearning Program.
Complete LESSON #16 in the “How to Train Your
Associate” Manual.
Put certificate in Associate Personnel file.
25 minutes
JUMP! Learning Assignment 02 Located in Associate Learning Zone>Resource Library>Roles>JUMP! Associate>My Learning>Training Program. Read document. Take written test.
JUMP! Learning Assignment 02.
Provide instructions to complete assignment.
Complete LESSON #55 in How to Train Your Associate
Manual.
LEARNING PATH: ACCELERATED MANAGEMENT TRAINEE
DECEMBER 2017 12
MONTH 1: WEEK 2: DAY 4
Schedule Self-Directed Directed with Manager
WHAT ARE YOU DOING FOR YOUR PERSONAL FITNESS?
Follow up on your Associate’s Personal Fitness Program. What are they doing today?
30 minutes
ACCELERATED MANAGEMENT TRAINEE WORKBOOK Page 36. Review your plan with your Manager.
Review day’s learning plan with your Associate.
70 minutes
WHMIS Program – 6 Modules Complete eLearning module. Print certificate. Directed learning with Manager.
WHMIS Program – 6 Modules
Provide instructions to start eLearning Program.
Complete LESSON #9 in the “How to Train Your Associate”
Manual.
Put certificate in Associate personnel file.
35 minutes
Compliance Program: Accessibility for Canadians Disability Act (ACDA). Complete eLearning module. Print certificate. Directed learning with Manager.
Compliance Program: Accessibility for Canadians Disability Act (ACDA).
Provide instructions to start eLearning Program.
Complete LESSON #14 in the “How to Train Your
Associate” Manual.
Put certificate in Associate personnel file.
25 minutes
JUMP! Learning Assignment 03 Located in Associate Learning Zone>Resource Library>Roles>JUMP! Associate>My Learning>Training Program. Read document. Take written test.
JUMP! Learning Assignment 03.
Provide instructions to complete assignment.
Complete LESSON #56 in the How to Train Your Associate
Manual.
LEARNING PATH: ACCELERATED MANAGEMENT TRAINEE
DECEMBER 2017 13
MONTH 1: WEEK 2: DAY 5
Schedule Self-Directed Directed with Manager
WHAT ARE YOU DOING FOR YOUR PERSONAL FITNESS?
Follow up on your Associate’s Personal Fitness Program. What are they doing today?
30 minutes
ACCELERATED MANAGEMENT TRAINEE WORKBOOK Page 39. Review your plan with your Manager.
Review day’s learning plan with your Associate. Review Weekly Recap activity.
45 minutes
Compliance Program: Privacy Act and Confidentiality Complete eLearning module. Directed learning with Manager. Print certificate.
Compliance Program: Privacy Act and Confidentiality.
Provide instructions to start eLearning Program.
Complete LESSON #12 in the “How to Train Your
Associate” Manual.
Put certificate in Associate personnel file.
MONTH 1: WEEK 3: DAY 1
Schedule Self-Directed Directed with Manager
WHAT ARE YOU DOING FOR YOUR PERSONAL FITNESS?
Follow up on your Associate’s Personal Fitness Program. What are they doing today?
Accelerated Management Trainee Program Workbook Refer to page 44 for your weekly goals. Complete your Weekly Recap on page 45.
Review weekly learning and activity goals. Review Weekly Recap once completed.
LEARNING PATH: ACCELERATED MANAGEMENT TRAINEE
DECEMBER 2017 14
Schedule Self-Directed Directed with Manager
90 minutes
Accelerated Management Trainee Program: Lead Generation Skills Complete eLearning module. Directed learning with Manager.
Accelerated Management Trainee Program: Lead Generation Skills.
Provide instructions to start eLearning Program.
Complete LESSON #20 in the “How to Train Your
Associate” Manual.
MONTH 1: WEEK 3: DAY 2
Schedule Self-Directed Directed with Manager
WHAT ARE YOU DOING FOR YOUR PERSONAL FITNESS?
Follow up on your Associate’s Personal Fitness Program. What are they doing today?
1 hour
Incoming and Outgoing Phone Calls and Lead Generation Directed learning with Manager.
Complete the LEVEL 2 lessons (#20 and #22) for these topics in the How to Train Your Associate Manual.
3-30 minute blocks
Exerp – Session 3 Register for the and complete the following from the Learning Catalogue: Complete the following eLearning modules:
Exerp-Fitness Advisor 01 – Entering a Lead and Selling a Subscription
Exerp-Fitness Advisor 02 – Membership Key Fobs, Pictures and Payments
Exerp-Fitness Advisor 03 – Member Signature and Booking Starter Appointments
Exerp – Session 3 Follow up on completion of the requirements from Exerp Session 3 – providing feedback and coaching as needed.
LEARNING PATH: ACCELERATED MANAGEMENT TRAINEE
DECEMBER 2017 15
Read applicable sections in the Exerp Resource Manual > www.goodlifeconnnect.com Read applicable policies as outlined in the Exerp Resource Manual > www.goodlifeconnect.com > Home > Shared documents > Policies and Procedures
MONTH 1: WEEK 3: DAY 3
Schedule Self-Directed Directed with Manager
WHAT ARE YOU DOING FOR YOUR PERSONAL FITNESS? ___________________________________
Follow up on your Associate’s Personal Fitness Program. What are they doing today?
1 hour 30 minutes
Accelerated Management Trainee: Club Tour and Club Tour Waiver Complete eLearning module. Directed learning with Manager.
Accelerated Management Trainee: Club Tour and Club Tour Waiver.
Provide instructions to start eLearning Program.
Complete LESSON #23 – LEVEL 1 in the “How to Train Your
Associate” Manual.
LEARNING PATH: ACCELERATED MANAGEMENT TRAINEE
DECEMBER 2017 16
MONTH 1: WEEK 3: DAY 4
Schedule Self-Directed Directed with Manager
WHAT ARE YOU DOING FOR PERSONAL FITNESS? Follow up on your Associate’s Personal Fitness Program.
45 minutes
Accelerated Management Trainee Program: Overcoming Objections Complete eLearning module. Directed learning with your Manager.
Accelerated Management Trainee Program: Overcoming Objections.
Provide instructions to start eLearning Program.
Complete LESSON #25-LEVEL 1 in the “How to Train Your
Associate” Manual.
60 minutes
Accelerated Management Trainee Program: LifeChanger Basic Complete eLearning module. Directed learning with your Manager.
Accelerated Management Trainee Program: LifeChanger Basic
Provide instructions to start eLearning Program.
Stop after eLearning module to complete LESSON #24 in the
“How to Train Your Associate” Manual.
MONTH 1: WEEK 3: DAY 5
Schedule Self-Directed Directed with Manager
WHAT ARE YOU DOING FOR YOUR PERSONAL FITNESS?
Follow up on your Associate’s Personal Fitness Program.
40 minutes
Accelerated Management Trainee Program: Accelerated Sales Skills Complete eLearning module. Directed learning with Manager.
AMT Program: Accelerated Sales Skills
Provide instructions to start eLearning Program.
Complete LESSON #23 – Level 2 and Level 3 in the “How
to Train Your Associate” Manual.
LEARNING PATH: ACCELERATED MANAGEMENT TRAINEE
DECEMBER 2017 17
Schedule Self-Directed Directed with Manager
80 minutes
Weekly Recap: Participant Workbook beginning on Page 45. Complete recap activities and questions, and then completed role play evaluation with your Manager.
Role play the sales process with Associate and evaluate each skill listed in Workbook based on the criteria listed under “Evaluator’s Instructions”.
MONTH 1: WEEK 4
Schedule Self-Directed Directed with Manager
WHAT ARE YOU DOING FOR YOUR PERSONAL FITNESS?
Follow up on your Associate’s Personal Fitness Program. What are they doing today?
Use this week to catch up on any outstanding learning requirements.
MONTH TWO – FITNESS ADVISOR AND SALES BASICS
There are no new online learning modules to complete this month. Focus on mastering the role of
Fitness Advisor.
LEARNING PATH: ACCELERATED MANAGEMENT TRAINEE
DECEMBER 2017 18
MONTH 3: WEEK 1: DAY 1
Schedule Self-Directed Directed with Manager
WHAT ARE YOU DOING FOR YOUR PERSONAL FITNESS?
Follow up on your Associate’s Personal Fitness Program.
30 minutes
ACCELERATED MANAGEMENT TRAINEE WORKBOOK Page 53. This month you meet your Divisional Manager. Arrange this meeting.
Review the learning that will take place this month with your Associate. If needed, help them schedule to meet with your Divisional Manager.
30 minutes
Year 1 Manager Development Program: Introduction Complete online module. Discussion with Manager.
Year 1 Manager Development Program - Introduction.
Provide instructions to start eLearning Program.
Stop after eLearning module to complete LESSON #17 in
the “How to Train Your Manager” Manual.
3-30 minute blocks
Exerp – Session 4 Complete the following eLearning modules found in the Learning Catalogue:
Exerp-Manager 01 – On-Boarding and Off-Boarding Associates
Exerp-Manager 02 – Managing Calendars and Schedules
Exerp-Manager 03 – Free Periods and Refunds
Exerp-Managers 04 – The Cash Register
Exerp-Managers 05 – Tableau Tutorial Read applicable sections in the Exerp Resource Manual > www.goodlifeconnnect.com Reference the Tableau Information Document
Exerp – Session 4
Follow up on completion of the requirements from Exerp Session 3 – providing feedback and coaching as needed.
Complete Corresponding Lessons 28-31 in the How to Train Your Manager Manual.
LEARNING PATH: ACCELERATED MANAGEMENT TRAINEE
DECEMBER 2017 19
Schedule Self-Directed Directed with Manager
Read applicable policies as outlined in the Exerp Resource Manual > www.goodlifeconnect.com > Home > Shared documents > Policies and Procedures
MONTH 3 – WEEK 1: DAY 2
Schedule Self-Directed Directed with Manager
WHAT ARE YOU DOING FOR YOUR PERSONAL FITNESS?
Follow up on your Associate’s Personal Fitness Program. What are they doing today? Check status on all of their New Member Experiences. What’s planned for the rest of this week and next week? What’s missing?
2 hours ASSISTANT GENERAL MANAGER ROLE What can you learn about the AGM role that you don’t already know or haven’t explored? Create a learning action plan for knowing the AGM role and executing on its responsibilities.
THE ASSISTANT GENERAL MANAGER ROLE Working with your AMT, create a learning action plan that tackles all of the gaps in their knowledge and skill for understanding and executing the responsibilities of the AGM role. GET CREATIVE!
LEARNING PATH: ACCELERATED MANAGEMENT TRAINEE
DECEMBER 2017 20
MONTH 3 - WEEK 1: DAY 3
Schedule Self-directed Directed with Manager
WHAT ARE YOU DOING FOR YOUR PERSONAL FITNESS?
Follow up on your Associate’s Personal Fitness Program. What are they doing today? Check status on all of their New Member Experiences. What’s planned for the rest of this week and next week? What’s missing?
60 minutes
Year 1 Manager Development Program: Time Management Complete eLearning module. Directed with Manager.
Year 1 Manager Development Program – Time Management.
Provide instructions to start eLearning Program.
Stop after eLearning module to complete LESSON #18 in
the “How to Train Your Manager” Manual.
MONTH 3 - WEEK 1: DAY 4
Schedule Self-directed Directed with Manager
WHAT ARE YOU DOING FOR YOUR PERSONAL FITNESS?
Follow up on your Associate’s Personal Fitness Program.
1 hour 15 minutes
Year 1 Manager Development Program: Solution Focused Coaching Complete online module. Directed with Manager.
Year 1 Manager Development Program – Solution Focused Coaching.
Provide instructions to start eLearning Program.
Complete LESSON #19 in the “How to Train Your
Manager” Manual.
1 hour Accelerated Management Trainee Program Workbook Pages 56-62. Activities. Review with Manager.
Review answer to Workbook activities for Month Three – Week One learning with Associate.
LEARNING PATH: ACCELERATED MANAGEMENT TRAINEE
DECEMBER 2017 21
MONTH 3 - WEEK 1: DAY 5
Schedules Self-directed Directed with Manager
WHAT ARE YOU DOING FOR YOUR PERSONAL FITNESS?
Follow up on your Associate’s Personal Fitness Program.
Run the Sales System!
MONTH 3 - WEEK 2: DAY 1
Schedule Self-directed Directed with Manager
Have an open discussion about the state of your Club/Associates culture and dedication to their Personal Fitness. How can you create a better environment? GET CREATIVE!
1 hour 15 minutes
Year 1 Manager Development Program: Talent Acquisition Complete eLearning module. Directed with Manager.
Year 1 Manager Development Program – Talent Acquisition.
Provide instructions to start eLearning Program.
Complete LESSON #20 in the “How to Train Your
Manager” Manual.
45 minutes
Year 1 Manager Development Program: 4 Quadrant Goal Setting Complete eLearning module. Directed with Manager.
Year 1 Manager Development Program – 4 Quadrant Goal Setting.
Provide instructions to start eLearning Program.
Complete LESSON #21 in the “How to Train Your
Manager” Manual.
LEARNING PATH: ACCELERATED MANAGEMENT TRAINEE
DECEMBER 2017 22
MONTH 3 - WEEK 2: DAY 2
Schedule Self-directed Directed with Manager
1 hour
ACCELERATED MANAGEMENT TRAINEE WORKBOOK Pages 63-67. Activities. Review answers with Manager.
Review answer to Workbook activities for Month Three – Week Two learning with Associate
1 hour 15 minutes
Year 1 Manager Development Program: Engagement Cards Complete eLearning module. Directed with Manager.
Year 1 Manager Development Program – Engagement Cards.
Provide instructions to start eLearning Program.
Stop after eLearning module to complete LESSON #22 in
the “How to Train Your Manager” Manual.
MONTH 3 - WEEK 2: DAY 3
Schedule Self-directed Directed with Manager
WHAT ARE YOU DOING FOR FITNESS? _____________________________________
Follow up on your Associate’s Personal Fitness Program.
1 hour 10 minutes
Manager Development Program: On-boarding and Training Associates Complete eLearning module. Directed with Manager.
Year 1 Manager Development Program – On-Boarding and Training Associates.
Provide instructions to start eLearning Program.
Stop after eLearning module to complete LESSON #23 in
the “How to Train Your Manager” Manual.
Day 4 and Day 5 – Get yourself ready to run the Sales System.
LEARNING PATH: ACCELERATED MANAGEMENT TRAINEE
DECEMBER 2017 23
MONTH 3 - WEEK 3: DAY 1
Schedule Self-directed Directed with Manager
WHAT ARE YOU DOING FOR YOUR PERSONAL FITNESS?
Follow up on your Associate’s Personal Fitness Program.
1 hour 15 minutes
Manager Development Program: Performance Improvement Plans Complete eLearning module. Directed with Manager.
Year 1 Manager Development Program – Performance Improvement Plans.
Provide instructions to start eLearning Program.
Complete LESSON #24 in the “How to Train Your
Manager” Manual.
MONTH 3- WEEK 3: DAY 2
Schedule Self-Directed Directed with Manager
WHAT ARE YOU DOING FOR YOUR PERSONAL FITNESS?
Follow up on your Associate’s Personal Fitness Program.
1 hour 20 minutes
Manager Development Program: Performance Reviews. Complete eLearning module. Directed with Manager.
Year 1 Manager Development Program – Performance Reviews.
Provide instructions to start eLearning Program.
Complete LESSON #25 in the “How to Train Your
Manager” Manual.
1 hour
Accelerated Management Trainee Program Workbook Pages 69-73. Workbook activities. Review answers with Manager.
Review answer to Workbook activities for Month Three – Week Three learning with Associate
LEARNING PATH: ACCELERATED MANAGEMENT TRAINEE
DECEMBER 2017 24
WEEK 3: WEEK 3: DAY 3, 4 AND DAY 5
✓ Day 3: Catch up on any outstanding learning requirements.
✓ Day 4 and 5: Run Sales System
MONTH 4
From now until the end of the month, continue supporting the Club as you have been.
✓ Run your Sales System every day this week.
✓ See Page 75-76 of your Workbook.
THIS MARKS THE END OF THE ACCELERATED MANAGEMENT TRAINEE PROGRAM REQUIREMENTS.
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