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Coaching Conversation in the Context of Work@ Adler International Learning Inc.REVISED: FEB 2008

JUDGER MINDSET LEARNER MINDSET

Human nature

Reactive and automatic

Know-it-already mindset

Judgmental

Inflexible and rigid

Own point of view only

Possibilities limited

Intolerant

Righteous; criticizes

Fears differences

Feedback seen as rejection

Relationship are win-lose

Debate

Seeks to attack or defend

Primary mood: Protective

JUDGER QUESTTOI|S

' What's wrong?

. Whose fault is it?

, How can I stay in control?

' How could I lose?

' How could I get hurt?

' Why bother?

Human spirit

Responsive and thoughtful

Researcher mindset

Accepting

Flexible and adaptive

Multiple perspectives

Possibilities unl i mited

Supportive

Inquiring; critiques

Values differences

Feedback seen as helpful

Relationships are win-win

Dialogue

Seeks to resolve and create

Primary mood: Curious

LEARNER QUTSTTOT{S

' What's right?

. What am I responsible for?

' What are my choices?

' What's useful about this?

. What can I learn?

' What's possible?

Copyright Marilee Goldberg, 2002. used with permission.