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Practice what you preachThe importance of elastic bands
Margriet BraunGitta GriffioenIlse BoswinkelTamara Loohuis
FICE CongressBern, October 2013
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The importance of elastic bandsin The Netherlands
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The six principles of the Expedition
- Inclusion (commitment, connection)
- Strength based approach- Added value- Balance- Emergence- Congruency
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Family based ->Rule based -> Value based
Development of Dutch society
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ELASTIC BANDS TABLE What is helpful, what is not helpfulSubject Pulling backward/not helpful Pulling forward/helpful
Work Do what has to be done, act like a machine Do what contributes to your and other people’s life, be inspired
Awareness Me
Unconscious of dynamics, patterns, your own space and effects Victim of change
Conscious of dynamics, patterns, your own space and effects Core of change
Problem-owner Mostly someone else, otherwise me We own the problem
Control From power/hierarchy by staff and management, focused on how
Dialogue based on mission, vision and principles, giving space to the how, control as interaction of customer's demand, teams and administrative framework
Decision From hierarchical responsibility
From proximity in the implementation
Team Outside the team:-addressing an individual-giving an individual assignment-answering individual “How-questions”
Outside the team:-addressing a team-assignments are teamassignments-offering space to a team to answer the “How-question”
Inside the team:-let matters be unspoken-doubts about intentions-focus on a shared “How”-thinking from an average/prevailing culture
Inside the team:-addressing each other on results-startingpoint of good intentions-focus on mission and vision-thinking from diversity
Threat Acting as a motivator Solving problems together
Results Are being forced
Born out of trust, connection and direction
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How to reach the principles
• Dialogue
• Teams
• Incidents
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Before
• Many written and unwritten interfering rules - Among social workers- Towards youngsters in residential care
• System determines work processes
• Dependent of managers - Hesitant of responsibility- Strong need to be covered by senior members of
staff in organisation
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After
• Rules (legal) provide a framework, leaving ample room for the social worker him or herself
• Emphasis on participant involvement: client’s needs are the starting point. His or her questions determine the steps to be taken
• Appeal to own responsibility of social worker
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Example 1– Daycare for young children
Who is ‘in charge’
After: - Parents need to be more involved. - Dialogue with parents: what would they like, what would work.
Before:- Parents need to be more involved- Plan of action is written. Weekly activities. Parents should follow this plan.
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Example 1– Daycare for young children
Principles•Inclusion - connect with parents•Strength based – possibilities of parents
Value•Not the organization, but the client is leading
Elastic band: resultHelping: born out of connection and trustNot helping: results are forced
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Example 2 – Initial assessment
Procedure or clientBefore- Client enters youth services by an indication. Senior practitioner. Behavioral specialist diagnosis, back to senior practitioner. Social worker. First contact with client, based on schedule of worker
After- Client enters youth services by an indication. Client is assigned to senior practitioner, who gets into contact with client.
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Example 2 – Initial assessment
Principles•Inclusion - connect with parents•Creating opportunities for strength based approach and added value
Value•Client centered as opposed to process driven
Elastic band: workHelping: do what contributes to client´s lifeNot helping: do what has to be done
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Example 3 – Residential careResidential careBefore: general ‘agreements’ for all youngsters (10-16). Sign for it on entryOnce a week alone-time in room. After dinner: 45 minutes of rest. Breakfast at 8 o’clock, dressed and showered, dinner at 6. ‘These ain’t no agreements, these are rules’
After: Guidelines, tailored. Those who need to learn how to be on their own should get some alone-time each week. Different forms of being alone
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Example 3 – Residential care
Principle•Strength based
Value•Creating possibilities to add value
Elastic band: controlHelping: Dialogue based on mission and visionNot helping: power based, staff defines
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Example 4– Working routinesHome visit outside regular working hours, due to parental access agreements.After: Benefits are clear, social worker has ability to do this. It happens.
Before: Discussion in team about desirability of this procedure. Not all social workers are able to agree with such proposals. What does Collective Labour Agreement state about this?
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Example 4- Working routines
Principle•Emergent: go with the flow•Congruent
Value•Responding to clients wishes and needs
Elastic band: in the teamHelping:Thinking from diversity Helping: Focus on mission and visionNot helping: Thinking from a shared how
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Discussion
1. Are these examples familiar?
2. Do you recognize the change in approach?
3. Tips and trics
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