Key Learnings
• Increasing the academic know-how• How to pilot ?• What’s next for AIESEC in Turkey
Increasing Knowledge About Customer Centricty
• Through out the challenge as AIESEC in Turkey we had a learning period. To overcome this faster :• We started reading the basics about CC
• Reading the updated articles followed this process
• We had researches on companies that are famous with their CC Culture
Pilot Works!
• Shifting in to a customer centric organization requires resources and focus.
• Select a key program that you can focus ( oGCDP, iGIP etc)
• Select a few LCs to start with
• Visit these LCs
• Track them through out the process
What’s Next
• For AIESEC in Turkey next is to make our TMP recruitment customer centric as well.• If your employee is customer centric your
customers satisfaction will increase!
• For this you need to select and train your employees according to your organizations CC values
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