Improving public services from the bottom up
James Munro
• What Patient Opinion
does
• What we’ve learnt
• Could councils do this?
james.munro@
patientopinion.org.uk
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Review Article - Hindawi Publishing Corporationdownloads.hindawi.com/journals/ijfm/2011/683267.pdf · 2017-11-12 · patient care, patient satisfaction, and patient opinion, all leading