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February 2012 v10
ISTQB in a NutshellISTQB Marketing Working Group
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Syllabi and Exams3
Benefits4
ISTQB : Worldwide Footprint2
Introduction to ISTQB 1
Contacts5
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ISTQB : International Software Testing QualificationsBoard (www.istqb.org)
Non-profit association Founded in 2002 - Headquarters in Belgium With own constitution, rules and regulations Composed of volunteer international Testing Experts
Responsible for ISTQB certified tester scheme world-wideISTQB is the worlds leading organisation for SoftwareTesting Certification
Advancing thesoftware testing profession
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ISTQB Mission1) We promote the value of software testing as a profession to individuals
and organizations.2) We help software testers to be more efficient and effective in their
work, through the certification of competencies.3) We enable testers to progress their career through a Professionals
Code of Ethics and a multi-level certification pathway that providesthem with the skills and knowledge they need to fulfil their growingresponsibilities and to achieve increased professionalism.
4) We continually advance the Testing Body of Knowledge by drawing onthe best available industry practices and the most innovative research,and we make this knowledge freely available to all.
5) We set the criteria for accrediting training providers, to ensureconsistent delivery of the Body of Knowledge, world-wide.
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ISTQB Mission6) We regulate the content and coverage of exam questions, the
examination process, and the issuing of certifications by officialexamination bodies.7) We are committed to expanding software testing certifications around
the world, by admitting member boards into the ISTQB . Theseboards adhere to the constitution, bylaws, and processes defined bythe ISTQB, and participate in regular audits.
8) We nurture an open international community, committed to sharingknowledge, ideas, and innovations in software testing.
9) We foster relationships with academia, government, media,professional associations and other interested parties.
10) We provide a reference point against which the effectiveness of testingservices can be evaluated, by maintaining our prominence as arespected source of knowledge in software testing.
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Professio-nalism
Knowledgesharing
Continuouslearning
Openness
Non-profitindependency
Integrity
Activememberboards
Consistency
Internationalpresence
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ISTQB Creation of new syllabi
Definition of world-wide rules Working Group activities
Examination Body Performs exams
Issues certificates
Member Board
Translation/ Release of new syllabi Accreditation of training providers Creation and release of exam questions Adoption of ISTQB rules Contribution to ISTQB Working Groups Perform exam/ issue certificates
Accredited Training Provider Creation of course materials Delivery of courses
Certifiedtester
Segregation of dutiesInternational harmonizationand mutual recognition
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10ISTQB - February 2012
Member Boards
ISTQB General Assembly
Executive CommitteeGlossary
Foundation
Advanced
Expert TBOK Exam Processes
Audit
Governance
ReleaseManagement
Marketing Strategy
Exam Providers
Training providers
Product Dev.Steering
Committee
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ISTQB : Worldwide Footprint2
Introduction to ISTQB 1
Syllabi and Exams3
Benefits4
Contacts5
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47 Boards71 Countries
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The countries in which ISTQB operates contribute to
over 90% of the world-wide GDP
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As of December 2011 the number of certifications issued haspasses 200.000, with a trend of approximately 10.000 new
certifications per quarter. Among the technology-independent certifications schemes,ISTQB is the third one in the IT industry in number of certified persons (below only PMI and ITIL) and clearly thefirst in the Testing subject.ISTQB constitutes an international de-facto reference
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ISTQB can rely on a considerable number of accreditedtraining providers world wide
As of December 2011 we can count on; 180+ accreditations for Foundation Level 80+ accreditations for Advanced Level
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ISTQB : Worldwide Footprint2
Introduction to ISTB 1
Syllabi and Exams3
Benefits4
Contacts5
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ISTQB has defined three levels of syllabi Foundation Advanced (Test Manager, Test Analyst, Technical Test Analyst) Expert (Improving the Test Process, Test Management, Test Automation *, Security
Testing *, etc)
Syllabi are publicly available for download from theISTQB Web SiteSyllabi are written by industry expert and continuouslyreviewed and improvedTerms used in the ISTQB syllabi are described in theISTQB Glossary
* - publishing in progress
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Page 18ISTQB - February 2012
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Page 19
SW TestingFundamentals
Testing throughoutthe
software life cycle
Statictechniques
Testing designtechniques
Testmanagement
Tool support ofTesting
Testing process Regression testStructure-based
techniques(white-box)
ConfigurationManagement
Risk Management
Basic Elements SoftwareDevelopmentModels
Inspectionsand testing process
The test developmentprocess Test Organization
Types ofTest Tools
Testing definition Test levels InspectionProcess (review)Categories of testdesign techniques
Test Planningand Estimation
Effectiveuse of tools:
potential benefitsand risks
The psychologyof testing
Experience-basedTechniques
Choosingtest techniques
IncidentManagement
Types of testing Static Analysis bytools
Specification-basedtechniques(black-box)
Test ProgressMonitoringand Control
General principlesIntroducing a tool
into anOrganization
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Page 20
Test ManagementTechnical Test AnalystTest Analyst
Software testingfundamentals
Testing throughoutthe software
life-cycle
Test designtechniques
Static testingtechniques
Testmanagement
Tool supportfor testing
Definition of terms
Reason for testing
Fundamentaltest process
The psychologyof testing
Re-test andregression test
Expected results
Prioritizing tests
SoftwareDevel. models
The economics
of testingTest plan
Component test
Integration test
System test
Acceptance test
Maintenance test
Explanation oftechniques terms
Black and whitebox tests
Functional testtechniques
Structural testtechniques
Experience-basedtechniques
Meaning ofstatic test
Reviews and thetest process
Types of review
Static analysis
Organization
Configurationmanagement
Test estimation,monitoring control
Incidentmanagement
Testing standards
Types oftesting tool
Tool selection
and use
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Test Managementtopic
Technical TestAnalyst topic
Test Analysttopic
Common topic
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Page 21
Context ofImprovement
Model basedimprovement
Analytical basedimprovement
Selectingthe Approach
OrganizationalAspects
Critical SuccessFactors
Genericimprov. cycle
(Deming, IDEAL)
Context basedmodels
(CTP, STEP)
Initiating &Diagnosis of the
Situation
Change Manag.Process
Human factors
Why? Introduction Introduction Selection of testprocess improv. Organization
Key SuccessFactors
What can beimproved?
SW models(CMMI, ISO 15504) Causal Analysis
Setting a cultureOverview ofImprov. approaches
Establishing aTest Impr. Plan
Acting to implementImprovements
Test models(TPI, TMMi) GQM model
Process forImprovement
ManagingChange
Views of Quality
Adapting to differentLife Cycle Models
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Measures, Metrics& Indicators
Roles
Skills
Learning fromImpr. Program
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Page 22
Mission, Policies ,Strategy and Goals
Managing theTest Team
Managing acrossthe Organization
Project MngmtEssentials
Test ProjectEvaluation &
Reporting
Domain andProject Factors
Managing ExternalRelationships
QualityManagement
Test ResultsReporting andInterpretation
StatisticalQuality Control
techniques
Mission, Policies,Metrics of success
Building theTest Team
Advocating theTest Team
PM tasks TrackingInformation
Considerationsfor lifecyclemodels
Test StrategiesDeveloping the
Test TeamPlacement of the
Test TeamProject RiskManagement
InternalReporting
Managing partialLifecycle models
Leading theTest Team
Stakeholdercommunication
Standards andRegulations
ExternalReporting
Alignment of TestPolicy and StrategyWithin Organization
ReleaseConsiderations
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Creating andBuilding
Relationships
Quality activities/Tools across the
Organization
Ethical issues
EvaluatingEffectiveness &
Efficiency
Metrics
ProjectRetrospectives
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The exam is structured on multiple-choice questions for Foundation and Advanced Level
For Expert Level, an essay is also required
Number of questions and length of exams are:
Foundation exams: 40 questions, length = 1h (75 minutes for candidates takingexams not in their native language) Advanced exams: 65 questions, length = 3h (or 225 minutes for candidates taking
exams not in their native language)
Questions are defined in a very strict wayExams can be held without attending the courseFor more details, see the FAQ section in the ISTQB Web Site
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Questions are selected according to defined set of rules:
Proportional distribution of questions on the basis of Syllabus chapterstopics.
Distribution of questions on the basis of different types: K1 = Remember (mnemonic contents), K2 = Understand (conceptual contents), K3 = Apply (exercise that requires the use of testing notions or techniques) K4 = Analyze (exercise that requires also a contextual analysis)
Expert level exams include five different K-levels (K2 to K6), with two additional higher K-levels:
K5 = Evaluate (make judgments based on criteria and standards) K6 = Create (reorganize elements into a new pattern or structure; devises a
procedure for accomplishing some task, invents a product)
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ISTQB : Worldwide Footprint2
Introduction to ISTB 1
Syllabi and Exams3
Benefits4
Contacts5
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International recognition of acquired competences andskills
Possibility to use the logo Certified Tester(withidentification of the specific level of certification)
Supports to the career path from foundation level to expertlevel
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For educational institutes and consulting companies it ispossible to become an Accredited Trainer Provider; theprocesses and rules for accreditation are defined atinternational level
Accredited Trainer Providers can ensure a high standing intraining services thanks to:
certified trainers training material whose content, quality and syllabi coverage is
checked by ISTQB Boards early information and consultation on the evolution of ISTQB
Glossary and Syllabi Accredited Training Providers can benefit of specific logosand are listed in the ISTQB Web Site
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ISTQB: Worldwide Footprint2
Introduction to ISTQB 1
Syllabi and Exams3
Benefits4
Contacts5
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ISTQB official website www.istqb.org
ISTQB Address: Avenue du Roi, 206
1190 BrusselsBelgium
ISTQB contact e-mail: [email protected]
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You Tube presence : http://www.youtube.com/user/ISTQBORG
Slide Share presence : http://www.slideshare.net/ISTQBORG
Linkedin Community: : http://www.linkedin.com/
groups?about=&gid=4064826&trk=anet_ug_grppro
Twitter channel : http://twitter.com/#!/ISTQBORG
XING community : https://www.xing.com/net/istqb
Facebook presence : http://www.facebook.com/pages/
International-Software-Testing-Qualifications-Board/220517667989575
ISTQB - February 2012
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