Download - Introverts & Extroverts: Extreme UX Personalities

Transcript
Page 1: Introverts & Extroverts: Extreme UX Personalities

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

Introverts & Extroverts

Extreme UX Personalities

by Mike Townson

Page 2: Introverts & Extroverts: Extreme UX Personalities

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

Mike TownsonUX Designer

I work at projekt202 and focus on user research and software design.

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

Page 3: Introverts & Extroverts: Extreme UX Personalities

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

AUSTIN DALLAS SEATTLE

Page 4: Introverts & Extroverts: Extreme UX Personalities

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

What are Introverts & Extroverts?

What are the extremes?

Why you should care.

History of UX and how I&E’s fit

Work Environments

Leadership Styles

Communicating

Networking

Procrastinators and Perfectionists

Page 5: Introverts & Extroverts: Extreme UX Personalities

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

I had a serious problem...

I used to be an EXTREME extrovert.

Page 6: Introverts & Extroverts: Extreme UX Personalities

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

7:00am

Wakeup, get ready for school.

8:30am

Class

10:00am

Go to work

5:00pm

Guitar Lessons

7:30pm

Help a buddy with studies

9:00pm

Party #1

10:30pm

Party #2

12:00am

Party #3

1:30am

Party #4

Typical Extrovert Day

Page 7: Introverts & Extroverts: Extreme UX Personalities

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

1 Year, 100 Books

1 Day, 100 People

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

Page 8: Introverts & Extroverts: Extreme UX Personalities

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

1year100books.com

Page 9: Introverts & Extroverts: Extreme UX Personalities

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

Page 10: Introverts & Extroverts: Extreme UX Personalities

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

Introverts

Extroverts

Page 11: Introverts & Extroverts: Extreme UX Personalities

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

What’s an extrovert?

Page 12: Introverts & Extroverts: Extreme UX Personalities

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

Extroverts according to Myers-Briggs

“I like getting my energy from active involvement in events and having a lot of different activities. I’m excited when I’m around people and I like to energize other people. I like moving into action and making things happen. I generally feel at home in the world.”

http://www.myersbriggs.org/my-mbti-personality-type/mbti-basics/extraversion-or-introversion.asp

Page 13: Introverts & Extroverts: Extreme UX Personalities

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

FERRIS BUELLER

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

Page 14: Introverts & Extroverts: Extreme UX Personalities

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

STEVEJOBS

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

Page 15: Introverts & Extroverts: Extreme UX Personalities

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

WINSTON CHURCHILLmiketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

Page 16: Introverts & Extroverts: Extreme UX Personalities

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

JACK DONAGHYmiketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

Page 17: Introverts & Extroverts: Extreme UX Personalities

BIGBIRD

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

Page 18: Introverts & Extroverts: Extreme UX Personalities

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

What’s an introvert?

Page 19: Introverts & Extroverts: Extreme UX Personalities

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

Introverts according to Myers-Briggs

“I like getting my energy from dealing with the ideas, pictures, memories, and reactions that are inside my head, in my inner world. I often prefer doing things alone or with one or two people I feel comfortable with.”

http://www.myersbriggs.org/my-mbti-personality-type/mbti-basics/extraversion-or-introversion.asp

Page 24: Introverts & Extroverts: Extreme UX Personalities

BURTmiketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

Page 25: Introverts & Extroverts: Extreme UX Personalities

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

Can you be a little of both?

Page 26: Introverts & Extroverts: Extreme UX Personalities

YUPmiketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

Page 27: Introverts & Extroverts: Extreme UX Personalities

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

Ambiverts

“An ambivert is moderately comfortable with groups and social interaction, but also relishes time alone, away from a crowd.”

Page 28: Introverts & Extroverts: Extreme UX Personalities

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

Not everyone is just one or the other.Most of us are a little bit of both.

By now you probably know what you are.

But if not...

Page 29: Introverts & Extroverts: Extreme UX Personalities

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 bit.ly/1hVmWth

Page 30: Introverts & Extroverts: Extreme UX Personalities

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

What can make you extreme?

Page 31: Introverts & Extroverts: Extreme UX Personalities

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

Reminder: I am not a doctor.

Page 32: Introverts & Extroverts: Extreme UX Personalities

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

Introvert

Decide when something is finished, or done

enough.

Extrovert

Not focusing on a task at hand, never getting started.

The inability to...

Page 33: Introverts & Extroverts: Extreme UX Personalities

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

The inability to...

Introvert

Talk to anyone.

Extrovert

Shut up.

Page 34: Introverts & Extroverts: Extreme UX Personalities

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

The inability to...

Introvert

Work well with others.

Extrovert

Work well with others.

Page 35: Introverts & Extroverts: Extreme UX Personalities

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

Personality Disorders

Attention deficit/hyperactivity disorder

Pathological Gambling

Intermittent Explosive Disorder

Kleptomania

Pyromania

Trichotillomania

Self-mutilation

Sexual impulsivity

Borderline Personality Disorder

Impulsivity which has been linked to extroversion can in its extreme case cause:

http://serendip.brynmawr.edu/biology/b103/f03/web1/nkrimgold.html

Page 36: Introverts & Extroverts: Extreme UX Personalities

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

Personality Disorders

Social Anxiety

Major Affective Disorder

Somatoform Disorder

Eating Disorders

Avoidant

Dependent

Obsessive-Compulsive

Schizoid

Cases of disorders stemming from extreme introversion could be:

https://www.ima.org.il/FilesUpload/IMAJ/0/46/23023.pdf

Page 37: Introverts & Extroverts: Extreme UX Personalities

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

Page 38: Introverts & Extroverts: Extreme UX Personalities

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

Drug Use

•Drugs like cocaine, alcohol, or prozac, all affect an individual's degree of extroversion.Natalya Krimgold, Extroversion, Introversion, and the Brain, http://serendip.brynmawr.edu/biology/b103/f03/web1/nkrimgold.html

•This can artificially correct an ineffective dopamine system and make someone feel more sociable or motivated to pursue a goal.Susan S. Lang, Dopamine linked to a personality trait and happiness, http://www.news.cornell.edu/stories/1996/10/dopamine-linked-personality-trait-and-happiness

Page 40: Introverts & Extroverts: Extreme UX Personalities

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

User Experience

History

Page 41: Introverts & Extroverts: Extreme UX Personalities

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

Where did UX come from?

Page 45: Introverts & Extroverts: Extreme UX Personalities

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

Development/Research = Introverts?

Marketing = Extroverts?

(ok, not always)

Personal theory...

Page 46: Introverts & Extroverts: Extreme UX Personalities

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

http://instagram.com/mikescarano

Page 47: Introverts & Extroverts: Extreme UX Personalities

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

Why is all this important?

Page 48: Introverts & Extroverts: Extreme UX Personalities

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

This is the core of who we design for and the people we work/live with.

Most Introverts naturally understand this...

USER

Page 49: Introverts & Extroverts: Extreme UX Personalities

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

How do we focus on these personality types then?

Page 50: Introverts & Extroverts: Extreme UX Personalities

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

Discover

Analyze Existing

User Observations

UX Strategy Ideation &User Validation

Detailed Design& Development

System Testing

UserTesting

Design Specs &UX Pattern Library

Ideate Design & Build

Page 51: Introverts & Extroverts: Extreme UX Personalities

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

Let’s do some user research!

•Personality types are important to take into account.

•Where are they?•Who are they?•What is the emotional value?

Page 52: Introverts & Extroverts: Extreme UX Personalities

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

Designing for someone you are not

•As an extrovert, it’s hard to design for an introvert.

•Data is a sanity check.•Be empathetic to the user.

Page 53: Introverts & Extroverts: Extreme UX Personalities

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

Contextual Inquiries can help

•Don’t just ask what a user wants.•What they tell you might not be true.•Observe them in their natural habitat.

Page 54: Introverts & Extroverts: Extreme UX Personalities

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

If Henry Ford had asked customers what they wanted, they’d said “A faster horse”.

Page 55: Introverts & Extroverts: Extreme UX Personalities

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

If Henry Ford had asked customers what they wanted, they’d said “A faster horse”.

Page 56: Introverts & Extroverts: Extreme UX Personalities

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

The Creative

Work Environment

Page 57: Introverts & Extroverts: Extreme UX Personalities

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

Page 58: Introverts & Extroverts: Extreme UX Personalities

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

Page 59: Introverts & Extroverts: Extreme UX Personalities

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

Page 60: Introverts & Extroverts: Extreme UX Personalities

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

Page 61: Introverts & Extroverts: Extreme UX Personalities

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

My office took a survey...

Page 62: Introverts & Extroverts: Extreme UX Personalities

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

Open work area where I can see & hear my co-workers.

Excluded offices where I have four walls and a door around me.

Semi-open work area where I am in a cubical but can still hear my co-workers.

36.84%

15.79%

47.3%

Work Area Preference

Page 63: Introverts & Extroverts: Extreme UX Personalities

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

Loud conversations

People walking around or behind me

Co-workers taking phone calls or virtual meetings at their desks

73.68%

47.37%

52.63%

Office Distractions

18.42%

44.74%

18.42%

Co-workers gathering around someone's desk to look at something

Nerf darts flying over my head

The smell of food from the kitchen or someone's desk

Page 64: Introverts & Extroverts: Extreme UX Personalities

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

Meeting Invites

Mass Emails

Instant Messages

31.58%

68.42%

31.58%

Mental Distractions

52.63%50%

Software Update Notifications

Facebook, Twitter, or other Social Networks

Page 65: Introverts & Extroverts: Extreme UX Personalities

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

How can we have a more friendly work environment for all personality types?•Quiet time blocks•Check with someone over IM/email

before coming over to talk with them.

•Huddle rooms for quick conversations

•Phone “booths” for conference calls

Page 66: Introverts & Extroverts: Extreme UX Personalities

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

Quiet Time Blocks

Allows heads-down work to be done from 8am-lunch time:•No large gathering in main room •No NERF gun shooting•No victory yells•No distractions from getting some

serious shit done.

Page 67: Introverts & Extroverts: Extreme UX Personalities

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

Check in over IM

•Tapping someone’s shoulder can break an important thought.

• IM’s can be ignored if something is more important.

•Not online? Don’t bother me.

Pro tip: Obviously if there is a fire you should let me know...

Page 68: Introverts & Extroverts: Extreme UX Personalities

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

Email

In Person

Over the Phone

39.47%

55.26%

2.63%

Communication Preferences

2.63%

Video Conferencing

Someone was trolling me...

Page 69: Introverts & Extroverts: Extreme UX Personalities

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

Huddle Rooms

•Get in a room to talk•Don’t hover a desk•No one likes a hovering art director

Page 70: Introverts & Extroverts: Extreme UX Personalities

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

Don’t be them: HoveringArtDirectors.tumblr.com

Page 71: Introverts & Extroverts: Extreme UX Personalities

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

Office phone calls

•Phone call at your desk? Might as well be an elevator.

• It’s distracting.

...go ahead, make my day.

Page 72: Introverts & Extroverts: Extreme UX Personalities

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

Managing both

Introverts & Extroverts

Page 73: Introverts & Extroverts: Extreme UX Personalities

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

Extroverts be like...

Page 74: Introverts & Extroverts: Extreme UX Personalities

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

Introverts be like...

Page 75: Introverts & Extroverts: Extreme UX Personalities

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

“Hey! Over here!!”

Managing mixed teams

•Extroverts can overpower a room.

•Not everyone will want to speak at that time, especially an introvert.

•Make some time to circle back with the ones that didn’t give input at the time.

Page 76: Introverts & Extroverts: Extreme UX Personalities

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

Having mixed management

•Take advice from all angles.

•Use it to your advantage.

•Just because they are not the same as your personality, they can have some insight.

Page 77: Introverts & Extroverts: Extreme UX Personalities

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

Correct Brainstorming Sessions

•Defer judgement

•Reach for quantity

•Give everyone a heads up.

•Have a moderator

•Lots of breaks!

I wrote on this

so I don’t haveto speak out loud.

Page 78: Introverts & Extroverts: Extreme UX Personalities

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

I feel like my voice is heard and that I am usually given enough time to think of an idea that is worth presenting.

I feel like my voice is heard but I wish I was given time before to come up with ideas.

I don't feel like my voice is always heard, but I am usually given enough time to think of an idea that is worth presenting.

50%

42.11%

2.63%

Brainstorming

2.63% 2.63%

I don't feel like my voice is heard and I wish I was given time before to come up with ideas.

I have never done a brainstorm

Page 79: Introverts & Extroverts: Extreme UX Personalities

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

NOT EVERYONE

ANYONEIS DATA

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

Page 80: Introverts & Extroverts: Extreme UX Personalities

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

Networking

...not just for extroverts

Page 81: Introverts & Extroverts: Extreme UX Personalities

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

Extroverts are naturals

•Small talk•Swapping stories•Talking about yourself•Talking about ANYTHING•Keeping up with your contacts•Remembering names & aspirations

Page 82: Introverts & Extroverts: Extreme UX Personalities

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

Extroverts are naturals

•Small talk•Swapping stories•Talking about yourself•Talking about ANYTHING•Keeping up with your contacts•Remembering names & aspirations

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

Page 83: Introverts & Extroverts: Extreme UX Personalities

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

How can an introvert network?

•Use tools that make it easy•Get help from more extroverted friends•Practice makes perfect

Page 84: Introverts & Extroverts: Extreme UX Personalities

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

Tools

•LinkedIn - duh

•Twitter•Any way you can continue talking

I have an extremely well connected friend @nathansmith who has many times helped connect me to someone.

Page 85: Introverts & Extroverts: Extreme UX Personalities

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

Extroverted Friends

I naturally want to “hook people up” with someone I think they will like.

So ask the friends who like to put themselves out there for help. They won’t mind.

Kinda like how I want everyone to listen to the band “The Shouting Matches”

Page 86: Introverts & Extroverts: Extreme UX Personalities

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

LISTEN TO THEM

Spotify Link: spoti.fi/1dysMdX

Page 87: Introverts & Extroverts: Extreme UX Personalities

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

Practice makes perfect

Like leveling up your WOW character, talking to people takes practice.

Things to work on (for everyone):•Remembering names•What they do•Basic topic of conversation•Follow up later (Twitter or LinkedIn)Sounds silly, but remembering these go really far.

Page 88: Introverts & Extroverts: Extreme UX Personalities

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

It’s not easy...

http://theoatmeal.com/pl/brain/name

Page 89: Introverts & Extroverts: Extreme UX Personalities

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

Start to Finish

Procrastination and Perfectionism

Page 90: Introverts & Extroverts: Extreme UX Personalities

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

“Only put off until tomorrow what you are willing to die having left undone”

Pablo PicassoSpanish Painter & Sculptor

Page 91: Introverts & Extroverts: Extreme UX Personalities

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

Who procrastinates?

Chronic procrastination affects 25% of adults.According to the book “Procrastination: Why You Do It, What to Do about It Now” by Jane B. Burka, Lenora M. Yuen

Page 92: Introverts & Extroverts: Extreme UX Personalities

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

Who procrastinates?

An estimated 25 to 75 percent of college students procrastinate on academic work.

http://psychology.about.com/od/the-psychology-of/a/psychology-of-procrastination.htm

Page 93: Introverts & Extroverts: Extreme UX Personalities

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

Who procrastinates?

One 2007 study found that 80 percent to 95 percent of college students procrastinated on a regular basisAccording to “The Psychology of Procrastination: Why We Keeping Putting Things Off” by Kendra Cherry

http://psychology.about.com/od/the-psychology-of/a/psychology-of-procrastination.htm

Page 94: Introverts & Extroverts: Extreme UX Personalities

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

Are Extroverts more prone to procrastination?Introverts have a strong disposition for will-power.

Extroverts have a better ability to mobilize outside influence.

Possibly even between the two.

http://www.psychologytoday.com/blog/changepower/201103/do-introverts-have-more-willpower-extroverts

Page 95: Introverts & Extroverts: Extreme UX Personalities

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

Again...I am not a doctor.

Page 96: Introverts & Extroverts: Extreme UX Personalities

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

What psychologist say:

• It's not trivial. It represents a profound problem of self-regulation.

•Procrastinators are made not born.

•Having a harsh, controlling father keeps children from developing the ability to regulate themselves.

http://www.psychologytoday.com/articles/200308/procrastination-ten-things-know

Page 97: Introverts & Extroverts: Extreme UX Personalities

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

What psychologist say:

•Procrastinators drink more than they intend to—a manifestation of generalized problems in self-regulation.

•Procrastinators lie to themselves.

•Procrastinators actively look for distractions, particularly ones that don't take a lot of commitment on their part.

http://www.psychologytoday.com/articles/200308/procrastination-ten-things-know

Page 98: Introverts & Extroverts: Extreme UX Personalities

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

How to beat it

•Find inspiration in a part of the task from an outside source.

•Have others hold you accountable.

•Set a schedule and organize your time.

•Limit your distractions.

http://www.psychologytoday.com/articles/200308/procrastination-ten-things-know

Page 99: Introverts & Extroverts: Extreme UX Personalities

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

Meeting Invites

Mass Emails

Instant Messages

31.58%

68.42%

31.58%

Mental Distractions

52.63%50%

Software Update Notifications

Facebook, Twitter, or other Social Networks

Page 100: Introverts & Extroverts: Extreme UX Personalities

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

“Have no fear of perfection - you'll never reach it.”

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

Salvador DalíSpanish Painter

Page 101: Introverts & Extroverts: Extreme UX Personalities

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

Are Introverts more prone to perfectionism?"...extraverts tend to broaden the sphere of their work, to present their products early (and often) to the world, to make themselves known to a wide circle, and to multiply relationships and activities...

http://www.psychologytoday.com/blog/self-promotion-introverts/200909/introverts-manage-your-perfectionism-and-reduce-your-agita

Page 102: Introverts & Extroverts: Extreme UX Personalities

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

Are Introverts more prone to perfectionism?...the introvert takes the opposite approach, going more deeply into their work, introverts are reluctant to call it finished and publish it.”

Isabel Briggs Myers with Peter B. Myers, Gifts Differing: Understanding Personality Type, Davies-Black Publishing, a division of CPP, Inc., 1980, 1995, pp. 54-55.

http://www.psychologytoday.com/blog/self-promotion-introverts/200909/introverts-manage-your-perfectionism-and-reduce-your-agita

Page 103: Introverts & Extroverts: Extreme UX Personalities

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

What psychologist say:

•Perfecting can become the joy of the work instead of the thought of finishing it and moving on.

•An affliction of the gifted

•Rooted in the fears of not being able to live up to others expectations.

• Introverts are half the population at large and well over half the gifted population.

Page 104: Introverts & Extroverts: Extreme UX Personalities

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

How to beat it

•When your product is 'good enough' (but not 'perfect'), ship it, and see what happens." - Guy Kawasaki: Don’t worry, be crappy

•Set a depth, don’t go deeper.

•Remember the purpose. Focus on the journey.

•Cultivate a "learning" rather than a "performance" mindset.

http://www.psychologytoday.com/blog/self-promotion-introverts/200909/introverts-manage-your-perfectionism-and-reduce-your-agita

Page 105: Introverts & Extroverts: Extreme UX Personalities

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

I like to beat the ship out of it.

Page 106: Introverts & Extroverts: Extreme UX Personalities

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

What are Introverts & Extroverts?

What are the extremes?

Why you should care.

History of UX and how I&E’s fit

Work Environments

Leadership Styles

Communicating

Networking

Procrastinators and Perfectionists

That was a lot of stuff...

Page 107: Introverts & Extroverts: Extreme UX Personalities

miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014

“In a gentle way, you can shake the world.”

- Mahatma Gandhi

Page 108: Introverts & Extroverts: Extreme UX Personalities

Questions?Extroverts:

Yell them out really loud while waving

your hands in the air.

Introverts:

Tweet or email me :)