Introduction to PMP(Project Management Professional)
By Nguyen Quoc Hung
@ LIFETIME technologies
5th Duy Tan Geek [28/May/2014]
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About me
Mr. Nguyễn Quốc Hùng PMP, MBA (soon)
29 years old
Project Manager at LIFETIME technologiesStill coding everyday (PHP, front-end)
Email: [email protected] / [email protected] ID: hunnq0801
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About company
• 100% foreign-owned
• IT industry, outsourcing
• 80 members
• Web application, Mobile application
Address: 9F, Viet A building, Cau Giay district, Hanoi, Vietnam
Website: www.lifetimetech.vn
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Agenda
• What is PMP?
• Project Management Body of Knowledge (PMBOK)
• What is project / project management?
• Process Groups
• Knowledge Areas
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What is PMP?
• The most important certification for project managers
• Demonstrates that you have the experience, education and competency to lead and direct projects
• Offered by the Project Management Institute (PMI)
• Globally recognized and demanded 2 2 5 8 13 16 22 33
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PMP in Viet Nam
PMP
There are currently 583,806 active PMP certified individuals and 270 chartered chapters across 193 countries worldwide.
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PMBOK
• Stands for Project Management Body of Knowledge
• Generally recognized as good practice -application of the knowledge, skills, tools, and techniques can enhance the chances of success over many projects
• Provides and promotes a common vocabulary within the project management profession
• Code of Ethics and Professional Conduct guides
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What is a project?
• Is a temporary endeavor with a beginning and an end
• Creates a unique product, service, or result
Example of projects:
• Build a building
• Hold a wedding event
• Maintenance
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What is project management?
• Application of knowledge, skills, tools, and techniques to project activities
• Application and integration of the 47 logically grouped project management processes
InputsTools and
TechniquesOutputs
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Process Groups
Initiating Planning ExecutingMonitoring and
ControllingClosing
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Plan DoCheck
&Action
Process Groups
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Knowledge AreasIntegration Management
Scope Management
Time Management
Cost Management
Quality Management
Human Resource Management
Communication Management
Risk Management
Procurement Management
Stakeholder Management
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Knowledge Areas
Scope
Cost
Quality
Time
Integration
Human Resource
Communication Risk Procurement
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5. Scope Management
Initiating Planning Executing Monitoring &Controlling
Closing
5.1 Plan Scope Management5.2 Collect Requirements5.3 Define Scope5.4 Create WBS
5.5 Validate Scope5.6 Control Scope
• Gold Plating & Scope Creep
• Product Scope & Project Scope
• No more, no less
• All scope changes should be controlled
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6. Time Management• Missing deadline, working overtime, padding, risk?
• Realistic schedule
• Bottom up, team buy-inInitiating Planning Executing Monitoring &
ControllingClosing
6.1 Plan Schedule Management6.2 DefineActivities6.3 Sequence Activities6.4 Estimate Activity Resources6.5 Estimate Activity Durations6.6 Develop Schedule
6.7 Control Schedule
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7. Cost Management
• Why: under estimate, cost overrun, life cycle cost
• Law of Diminishing Returns
• Bottom up, realistic
Initiating Planning Executing Monitoring &Controlling
Closing
7.1 Plan Cost Management7.2 Estimate Costs7.3 Determine Budget
7.4 Control Costs
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8. Quality Management• Prevention over inspection
• Customer satisfaction: conform to requirement vs. fitness for use
• Continuous improvement
• Management Responsibility
• Cost of quality
Initiating Planning Executing Monitoring &Controlling
Closing
8.1 Plan Quality Management
8.2 Perform Quality Assurance
8.3 Control Quality
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9. Human Resource Management• Why: Laziness, Conflicts, Resource Availability, Required
Skills
• Roles and Responsibility
• Forms of power
• Leadership styles
• Motivation theories
Initiating Planning Executing Monitoring &Controlling
Closing
9.1 Plan Human Resource Management
9.2 Acquire Project Team9.3 Develop Project Team9.4 Manage Project Team
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Plan HR Management
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Self-actualization
Esteem
Love/Belonging
Safety
Physiological
Initiating Planning Executing Monitoring &Controlling
Closing
9.1 Plan Human Resource Management
Acquire Project Team
• Pre-assigned, hire new resources, bring on consultant
• Common mistake: Hallo effect
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Initiating Planning Executing Monitoring &Controlling
Closing
9.2 Acquire Project Team
Develop Project Team
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Initiating Planning Executing Monitoring &Controlling
Closing
9.3 Develop Project Team
Manage Project Team
Forms of
power
Coercive
Reward
PositionExpert
Referent
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Coercive
Position
Reward
Expert
Referent
Initiating Planning Executing Monitoring &Controlling
Closing
9.4 Manage Project Team
10. Communication Management
• 70% of failed project are due to ineffective communication
• PM spends 90% of his time in communication
• Who, What, When, Where, How?
• Effective Meeting?
Initiating Planning Executing Monitoring &Controlling
Closing
10.1 Plan Communications Management
10.2 Manage Communications
10.3 Control Communications
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11. Risk Management
• Is an uncertain event of condition that, if it occurs, has an effect on at least one of project objectives
• Threat (negative) or opportunity (positive)?
• Probability and impact
• How to manage risk?
Initiating Planning Executing Monitoring & Controlling Closing
11.1 Plan Risk Management11.2 Identify Risks11.3 Perform Qualitative Risk Analysis11.4 Perform Quantitative Risk Analysis11.5 Plan Risk Responses
11.6 Control Risks
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12. Procurement Management
• Make or Buy Analysis
• Buyer/seller, contract types
• Negotiation: main items? Who is usually win?
• Control, watch out!
Initiating Planning Executing Monitoring &Controlling
Closing
12.1 Plan Procurement Management
12.2 Conduct Procurements
12.3 Control Procurements
12.4 Close Procurements
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13. Stakeholder Management
• Who has interest or gain, positive or negative impact
• Why: intentionally or unintentionally, the kill our work!
• Engagement level: Unaware, Resistant, Neutral, Supportive, Leading
Initiating Planning Executing Monitoring &Controlling
Closing
13.1 Identify Stakeholders
13.2 Plan Stakeholder Management
13.3 Manage Stakeholder Engagement
13.4 Control Stakeholder Engagement
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4. Integration Management
• Work authorization, change control
• Put all pieces of a project together into a cohesive whole
Initiating Planning Executing Monitoring &Controlling
Closing
4.1 Develop Project Charter
4.2 Develop Project Management Plan
4.3 Direct and Manage Project Work
4.4 Monitor and Control Project Work4.5 Perform Integrated Change Control
4.6 Close Project or Phase
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Q&AThank you!
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