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2007 ROCKET SOFTWARE, INC.
Rocket NetCure
Network and application
autodiscovery and management
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2007 ROCKET SOFTWARE, INC.
Why NetCure?
I need something that works out of the box.
I need something that REALLY scales.
I need help identifying the root cause of failures
I need something that combines device and application
management and can correlate faults across it all.
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2007 ROCKET SOFTWARE, INC.
Design Principles
Model your domain completely and accurately If an element affects your goal directly or indirectly, it MUST be in your
model
If an element depends upon another, the relationship must be in the
model
Push monitoring and filtering upstream
Monitoring system performs its own, threshold filtering, transiency filtering,
and rate of change filtering
A monitor may be optionally deployed to a remote site. Responsible for
all local monitoring. Only certified events are forwarded to server.
Correlate your monitoring data
The great majority of events are side-effects
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NetCure Correlation Technology
Virtualized Event Hierarchy Domain Model
C o r r e l a t i o n R u l e s
Network
Software
Storage
Others?
Ava
ila
bilit
y
Securi
ty
Performance
Re
lia
bility
Con
figurati
on
Layer 2, Layer 3, VLAN, VPN, VoIP
DB/Web/App/Mail Srvs, Services
Shark, EMC, groups, volumes, files
Fibre channel, SAN switch
Others?
Temporal ReasoningPath Closure Reasoning Containment Reasoning
Test Clause: some domainElement d1 has some RootCauseAvailabilityFailure root Cause
and some domainElement d2 has some Event otherEvent
and d2.isInIpShadowOf(d1)
Consequence Clause: if otherEvent is an AvailabilityFailure
then rootCause.causes(otherEvent)
else rootCause.rendersUnmeasurable(otherEvent)
Example correlation rule for root-cause analysis:
NetCure today
NetCure future
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2007 ROCKET SOFTWARE, INC.
Network Discovery and Presentation
Easy, fast and precise autodiscovery, layers 2, 3, and 7 Specify one seed router, SNMP read community strings, and go!
Options to crawl WAN, crawl VPN, discover applications
500 to 3000 devices per hour depending on options, network and serverperformance.
Browse your network in many ways
Schematic browser with drill down capability
WAN view
Campus view
VLAN viewLayer-2 details view
Tree browser with multiple perspectives
Layer-2, Layer-3, Device type, VLAN, Applications, Scopes, and favorites
Print and export capability
Go to by name or IP address
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WAN View
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Campus View
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Layer-2 View
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VLAN View
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What NetCure can Discover?
Networking StandardsAnything with an SNMP agent, many things without one (e.g. phones)
LAN: Ethernet, FDDI, Token Ring, ATM, VLAN
WAN: ATM, Frame Relay, Sonet, VPN etc.
Servers: UNIX, Windows, AS400, OS/390
Other devices: Printers, VoIP, PLCs, SAN equipment, etc.
Applications and Services
Databases: Oracle, DB2, SQL Server
Web Servers: IIS, Tomcat, Apache, IBM HTTPApplication Servers: WebSphere, JBOSS, BEA WebLogic
Mail Servers: MS Exchange, Lotus Domino
Services: Windows services, FTP, Telnet, LDAP, others, custom
Processes: UNIX and Windows
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NetCure Scopes
A scope is a set of elements in your network
Examples:
My network backbone
The set of my SNMP managed devices with public community string
The set of my switch-to-switch interfaces, but just in Boston
All my IBM equipment
Scopes are used throughout NetCure
Message board filters (only show me problems on my backbone) Generating reports (no switch should have public community string)
Targeting threshold overrides (I know my mail servers are busy)
Targeting automated responses (email the Cisco rep. for Cisco failures)
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NetCures Monitoring Capabilities
200+ built-in event types for various equipment and application types
Create new event
types by importing
MIBs, or defining
your own
Customize event
types by changing
thresholds, priorities
etc.
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NetCures Message Browser
Filter messages by scope, by event type, or by priority
Customizable per user
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Statistical Displays
Three kinds supported by NetCure Trend charts
Distribution histograms
Top n displaye.g. 10 busiest routers
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Automated Response Capabilities
I want the correct staff notified when their equipment has problems
Built-in action types
Email/page
Command line execution (UNIX and DOS batch languages)
SNMP v1/v2 traps Custom java integration
Self configuration policy change action
NetCure Response configurations
Associate one or more types of events occurring on one or more networkelements
With one or more actions to execute
If any hardware fault is posted for any Cisco equipment, page Susan and
open a Remedy ticket
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Data Export and Integration
NetCure can export business info about your network Event logging to DB or CSV files
Network topology schematics to JPEG or PNG
Message board snap shots
Scope query results
Export statistical reports
NetCure has a built-in JDBC server
Use any JDBC-compliant SQL client to make queries
- Query network discovery data
- Query performance metrics
NetCure has an open API for custom integration
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