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Competency Based Interview Questions
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Interview Questions
ASSERTIVENESS 3
COERCIA! A"ARENESS 3
Industry Awareness #
Con$%ict #Creativity #
&ecision ma'in( )
*ro+%em So%vin( ,
Team "or' ,
Team Et-ics..................................................................................................................................................................................... /
Team Et-ics /
ENER01 2 RESI!IENCE
otivation
otivation to move ro%es................................................................................................................................................................45
otivation to move ro%es 45
6%e7i+i%ity 45
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!eaders-ip 44
*%annin( and Or(anisation 48
Communication S'i%%s 43
*resentations................................................................................................................................................................................. 43
*resentations 43
"ritten........................................................................................................................................................................................... 43
"ritten 43
Career 0oa%s 4#
9o+ *er$ormance 4#
Questions Answers
ASSERTIVENESS Some o$ t-e +est +usiness ideas are +orn out o$ an individua%:s a+i%ity to c-a%%en(e ot-ers: ways o$t-in'in(. Te%% me a+out a time w-en you were success$u% in c-a%%en(in( ot-ers: ideas;
COMMERCIALAWARENESS
"-at was t-e most di$$icu%t pro
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tas's= actions and outcome. 6ocus on scope= %eve% and +ene$it to +usiness as a resu%t o$ t-e de%ivery@.
Industry Awareness >ow do you 'eep a+reast o$ industry trends;
0ive an e7amp%e o$ a time t-at your industry 'now%ed(e -as contri+uted to a c%ient situation;
"-at 'ind o$ +oo's and ot-er pu+%ications do you read; "-at was t-e %ast mana(ementtec-nica%
course t-at you did and w-y;
Conflict Sooner or %ater we a%% dea% wit- interpersona% con$%ict or persona% re
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In your wor' e7perience= w-at -ave you done t-at you consider tru%y creative;
"-at 'ind o$ pro+%ems -ave peop%e recent%y ca%%ed on you to so%ve; Te%% us w-at you devised;
O$ your creative +usiness accomp%is-ments= +i( or sma%%= w-ic- (ave you t-e most satis$action;
Decision a!in" >ave you ever made t-e wron( decision; "-at did you %earn; >ow did t-is decision e$$ect you andyour team;
Te%% me a+out a di$$icu%t +usiness decision you -ad to ma'e recent%y;
0ive me an e7amp%e o$ -ow you reac-ed a practica% +usiness decision +y an or(anised review o$ t-e
$acts and wei(-in( o$ options;
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&o you consider yourse%$ to +e t-ou(-t$u% and ana%ytica% or do you ma'e your mind up quic'%y; 0ive
and e7amp%e. ?watc- time ta'en to repond@
"-at was t-e most di$$icu%t +usiness decision you -ave made in t-e %ast si7 mont-s; "-at made it
di$$icu%t;
"-at decisions are easiest $or you to ma'e; "-y;
Te%% me a+out a di$$icu%t decision t-at you -ave -ad to ma'e in t-e past and -ow you wou%d -and%e it
di$$erent%y i$ you cou%d repeat t-e situation;
T-e %ast time you did not 'now w-at decision to ma'e= w-at did you do;
#ro$le Solvin" >ow important do you t-in' t-at pro+%em so%vin( s'i%%s are $or someone in t-is position;
0ive me an e7amp%e o$ a time w-en a pro
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&escri+e -ow you promote team wor' on your proow do you promote (ood communication in your team;
&escri+e an e7amp%e o$ your team wor';
"-at 'ind o$ peop%e do you $ind it most di$$icu%t to wor' wit-;
&o you pre$er to wor' in a (roupteam or a%one; "-y;
"-at are t-e advanta(es o$ wor'in( wit-in a team;
"-at are t-e disadvanta(es o$ wor'in( wit-in a team;
Te%% me a+out a time t-at you -ad to put t-e (ood o$ t-e (oup a+ove your own interests; "-at was
t-e outcome;
>ow wou%d your co%%ea(ues descri+e you;
"-at ma'es a team wor';
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Team Ethics Te%% me a+out a time w-en your wor' was criticied +y your +oss;
>ow wou%d someone 'now t-at you were $ee%in( stressed;
>ow do you -and%e a situation w-ere your views on a wor' re%ated issue di$$er to t-at o$ your
co%%ea(ues;
"e cannot do everyt-in( ourse%ves. 0ive me an e7amp%e o$ a time w-en you dea%t wit- t-is rea%ity +y
creatin( a specia% team e$$ort: at wor'. >i(-%i(-t t-e specia% aspects o$ t-e situation w-ic- +estdemonstrates your s'i%% in t-is area;
>ow wou%d your co%%ea(ues descri+e you;
0ive me an e7amp%e o$ a recent team success w-at was your ro%e;
&escri+e one o$ t-e %east success$u% teams o$ w-ic- you -ave +een a mem+er; "-y was it
unsuccess$u%;
6rom your e7perience w-at are t-e $rustrations o$ wor'in( wit-in a team;
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ENER%& '
RESILIENCE
0ive an e7amp%e o$ one o$ t-e most stress$u% wor'in( situations in w-ic- you -ave $ound yourse%$;
0ive me an e7amp%e o$ a time w-en your positive attitude caused ot-ers to +e motivated or ener(ised.
Be speci$ic;
&escri+e a situation in w-ic- you -ave -ad to demonstrate t-e a+i%ity to wor' wit- pace= vi(our and
stamina; "-at did it invo%ve;
"-at wi%% +e your +i((est %earnin( curve in a ro%e suc- as t-isD
"-at do you $ind t-e most $rustratin( aspect to your present ro%e;
"-at -as +een t-e -i(-est pressure situation you -ave +een under in recent years; >ow did you cope
wit- it;
Motivation "-at do you $ind motivatin( in your present ro%e;
"-at demotivates you;
>ow do you de$ine w-en you -ave +een success$u% in your ro%e;
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"-at are your pro$essiona% (oa%s;
"-at tar(ets did you (ive yourse%$ to reac- o+ow did you set t-e tar(ets;
"-at were t-e resu%ts;
In your position -ow wou%d you de$ine doin( a (ood ow did you
ac-ieve t-is;
>ow wou%d you de$ine pro$essiona%ism;
Motivation to move roles "-at can t-is ro%e +rin( you t-at your presentmost recent ro%e does not did not;
"-y -ave you app%ied $or t-is ro%e;
(le)i$ility Te%% us a+out an important idea or su((estion you received recent%y $rom your emp%oyees and w-atwas t-e outcome;
"-at are your $ee%in(s a+out continuous c-an(e in company operatin( po%icies and proceedures;
>ow e$$ective -as your present emp%oyee +een in adaptin( its po%icies to $it a c-an(in( environment;
"-at was t-e most si(ni$icant c-an(e in your or(anisationcompany in t-e %ast si7 mont-s w-ic-
direct%y e$$ected you and w-at was t-e out come;
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At times= we are a%% required to dea% wit- di$$icu%t peop%e. An even more demandin( $actor is to +e o$
service to a di$$icu%t person. "-en -ave you +een success$u% wit- t-is type o$ situation at wor';
0ive me an e7amp%e o$ a time w-en you -ave -ad to dea% wit- $requent ow did you dea% wit- t-is type o$ environment;
>ow do you cope wit- wor'in( in a c-an(in( environment;
Leaders*i+ In your present ro%e w-at do you do to (et peop%e to(et-er to esta+%is- a common (oa%;
"-at speci$ica%%y do you do to set an e7amp%e $or your emp%oyees;
"-at sort o$ %eader do you t-in' t-ose w-o wor' $or you t-in' t-at you are;
I$ you -ave peop%e w-o -o%d serious%y di$$erin( views and you on%y -ave a very %imited time w-at wou%d
+e your approac- to (et t-e ow wou%d you descri+e your %eaders-ip sty%e;
>ave you %ead a (roup o$ peop%e w-o did not report into you= +ut $rom w-om you needed to (et
in$ormation $rom; >ow did you do t-is; "-at were t-e di$$icu%ties and -ow did you overcome t-em;
"-at were t-e (ood parts; "-at were t-e disappointin( parts; "-at %essons did you %earn;
>ow do you de$ine %eaders-ip; "-at do you consider to +e t-e 'ey attri+utes o$ an e$$ective %eader;
Te%% me a+out a time t-at you e$$ective%y mentored an individua%;
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#lannin" and
Or"anisation
>ow do you prioritise your wor' %oadday;
"-at do you t-in' t-at you can do to improve your or(anisationa% p%annin( s'i%%s;
>ow do you -and%e unrea%istic time%ines and t-eir impact to your p%ans;
*%annin( is o$ten more t-an t-in'in(= its a%so doin(. Te%% me a+out your e7periences usin( too%s suc-
as $%ow c-arts= production sc-edu%es= S *ro
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Counication
S!ills
"-at do you consider t-e most e$$ective means o$ communicatin( in$ormation to a (roup o$ peop%e;
"-y;
Presentations &escri+e an e$$ective presentation t-at you -ave (iven;
>ave you ever done any pu+%ic or (roup spea'in(; Recent%y; "-y; >ow did it (o;
>ave you made any individua% presentations recent%y; >ow did you prepare;
>ow do you rate your s'i%%s in (ivin( ora% presentations; &escri+e an e$$ective presentation t-at you
-ave (iven;
I$ you were (oin( to de%iver a presentation= -ow wou%d you ensure t-at it created t-e ma7imum interest
amon(st your audience;
I$ you were (ivin( a presentation and you noticed t-at t-e audiences attention was wanin( -ow wou%d
you adapt; Can you (ive an e7amp%e;
Written "ou%d you rat-er write a report or (ive a ver+a% report; "-y;
"-at 'ind o$ writin( -ave you done; 6or a (roup; 6or an individua%;
"-at is t-e e7tent o$ your participation in ma
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Career %oals "-at are your %on( term career (oa%s;
"-at 'ind o$
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