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SAP Note
592085 - Installing HTTP Connect service
Version 33 Validity:27.02.2009 - active
Language English
Header Data
Released On 27.02.2009 13:46:58
Release Status Released for Customer
Component XX-SER-NET-HTL Problems with remote access from SAP to Customer system
Priority Recommendations / Additional Info
Category Help for error analysis
Symptom
For support session, an HTTP Connect URLAccess connection (browser) to your systems is required.Tis procedure CA!!"T be used #or swin$%based inter#aces.
Other Terms
&a'a, P, browser, HTTP connect
Reason and Prerequisites
*ou a'e a+ready set up an AProuter connection to AP (APser' ).
Te re+e'ant app+ication (#or e-amp+e, P, AP porta+) is a'ai+ab+e on your ser'er or yourPC.
Tis note does not pro'ide any in#ormation about te setup o# te AProuter connection and teapp+ication, #or e-amp+e, P or te AP porta+, (#or more in#ormation about tis, see !ote/010)2 (er'ice connections2 Composite note (o'er'iew))
Solution
Te process o# settin$ up te HTTP Connect URLaccess connection is di'ided into two steps2
ettin$ up process in te AProuter
ettin$ up process in te AP upport Porta+ (ttp233ser'ice.sap.com3support)
er'ice acti'ation, system data maintenance, URL creation and openin$ o# te ser'ice
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connection
!ote tat, as an AP emp+oyee, you can +o$ on on+y to ser'ers tat are maintained in te systemdata on AP er'ice 4ar5etp+ace.
1. ettin$ up process in your AProuterettin$ up process in your AProuterettin$ up process in your AProuterettin$ up process in your AProuter
Cec5 wit wic 6saprouttab6 route permission tab+e te AProuter to be used wor5s(command 6saprouter %L67 #or more in#ormation, see a+so !ote 089:2 AProuterdocumentation).
;n te re+e'ant tab+e, create an entry o# te #o++owin$ type2
P < ;P address AP%R= <;P ser'er= <port app+ication= or2 P < AP ;P= <*"UR%>R?>R%;P= <*"UR%P"RT%!U4>R= >-amp+es2 P [email protected]@.8./ 10.10.10.10 90 P [email protected]@.8./ 18.1B.10.10 @@ P [email protected]@.8./ 1:8.1B9.10.10 /000
or in te case o# !C encryption (APser'8)2 P Dp2C!Esapser'8, "UEAProuter, "EAP, CE>D <;P ser'er= <port= or2 P Dp2C!Esapser'8, "UEAProuter, "EAP, CE>D <*"UR%;P= <*"UR%P"RT= >-amp+e2 P Dp2C!Esapser'8, "UEAProuter, "EAP, CE>D 10.10.10.10 90 P Dp2C!Esapser'8, "UEAProuter, "EAP, CE>D 18.1B.10.10 @@
P Dp2C!Esapser'8, "UEAProuter, "EAP, CE>D 10.10.1.1 /000 A $eneric entry o# te #orm P G G G is !"T!"T!"T!"T su##icient, because te wi+dcard6G6 #or te port re+eases on+y ports 800 to 8:: and does not re+ease any ports outside tisran$e. a'e te can$ed #i+e.
Use te command 6saprouter %n6 to import te can$ed tab+e into te AProuter, orrestart te AProuter.
Cec5 i# te AProuter can reac te tar$et ost (;P address or ost name i# required)on te re+e'ant app+ication port. ;# tis is not te case, set up te networ5accordin$+y.
!ote tat on+y te current AProuter so#tware supports a++ ser'ices. Update your AProuterso#tware i# required.4ore in#ormation about te AProuter so#tware is a'ai+ab+e in te AP upport Porta+ under te
quic5 +in5 AProuter (ttp233ser'ice.sap.com3saprouter).
8. ettin$ up te ser'ice, maintainin$ te system data and openin$ te connection in teettin$ up te ser'ice, maintainin$ te system data and openin$ te connection in teettin$ up te ser'ice, maintainin$ te system data and openin$ te connection in teettin$ up te ser'ice, maintainin$ te system data and openin$ te connection in teAP upport Porta+AP upport Porta+AP upport Porta+AP upport Porta+
Lo$ on to te AP upport Porta+ (ttp233ser'ice.sap.com3support) and coose DHe+p andupportD %= DConnect to APD or use te quic5 +in5 ttp233ser'ice.sap.com3ser'iceconnection.
Coose D4aintain ConnectionsD.
Coose te re+e'ant system ; to se+ect te required system.
Creatin$ a ser'ice2
!a'i$ate to te Det up Connection typesD section.
Coose te re+e'ant ser'ice name to se+ect te ser'ice HTTP Connect URLAccess.
e+ect a contact person.
Coose Da'eD to copy te se+ection.
!ow te acti'ated ser'ice is disp+ayed in te D"pen3C+ose connectionsD section.
Creatin$ te URL and maintainin$ te system data2
!a'i$ate to te DURLsD section and e-pand it.
Coose DCreateD to create a URL or coose te re+e'ant +in5 (DURLD #ie+d) to can$e ane-istin$ URL.
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4aintain a suitab+e description #or te URL (#ree te-t).
>-amp+es o# a description2 APporta+ Porta+ access usiness er'er Pa$e access
e+ect te URL type (ser'ice type) DHTTP Connect % URL accessDDHTTP Connect % URL accessDDHTTP Connect % URL accessDDHTTP Connect % URL accessD #rom te +ist #ie+d.
4aintain te re+e'ant URL. !ote tat te URL must end wit 3 (#orward s+as) i# itends wit te port. Te #orm o# a 'a+id URL is as #o++ows2
ttp233yourser'er.yourdomain2yourportnumber3 >-amp+es o# URLs2 ttp233yourser'er.yourdomain.com2903 ttps233yourser'er.yourdomain.com290903b8b3b8b3init.do ttps233yourser'er.yourdomain.com2@@3 ttp233yourser'er.yourdomain.com2/00003 4aintain on+y 'a+id URLs. Usua++y, you can a+so ca++ tese in te browser o# your PC.
"ne additiona+ AProuter (two AProuters in a row on te customer side)"ne additiona+ AProuter (two AProuters in a row on te customer side)"ne additiona+ AProuter (two AProuters in a row on te customer side)"ne additiona+ AProuter (two AProuters in a row on te customer side)
To ensure tat you can use an additiona+ AProuter #or te HTTP ser'ice connection to yoursystems, you must maintain tis on te DystemD tab pa$e in te system data.o to te system data maintenance in te AP upport Porta+ (#or e-amp+e, by coosin$ DHe+p Iupport%= Connect to AP %= 4aintain Connections %= ystem; %= ystemdataD or by usin$ te quic5+in5 ttp233ser'ice.sap.com3system%data %= Dystem;D).
Coose DystemD and, in te DAdditiona+ AProuterD section, enter te ost name, ;P address, andser'ice port o# your additiona+ AP router.;# you maintain te additiona+ AProuter as described abo'e, you do not need to ma5e additiona+entries on te D er'erD, DApp+ication er'erD, or D"ter er'ersD tab pa$es.
Two additiona+ AProuters (tree AProuters in a row on te customer side)Two additiona+ AProuters (tree AProuters in a row on te customer side)Two additiona+ AProuters (tree AProuters in a row on te customer side)Two additiona+ AProuters (tree AProuters in a row on te customer side)
To ensure tat you can use two additiona+ AProuters #or te HTTP ser'ice connection to yoursystems, you must maintain te ser'er (tat is accessib+e usin$ te URL) in te system data o#te system.o to te system data maintenance in te AP upport Porta+ (#or e-amp+e, by coosin$ DHe+p Iupport%= Connect to AP %= 4aintain Connections %= ystem; %= ystemdataD or by usin$ te quic5+in5 ttp233ser'ice.sap.com3system%data %= Dystem;D).4aintain te #irst additiona+ AProuter on te DystemD tab pa$e.e+ect te re+e'ant ser'er (tab pa$e D er'erD, DApp+ication er'erD, or D"ter er'ersD) or
create te ser'er and ten se+ect it. Te data o# te ser'er, inc+udin$ te second additiona+AProuter, is maintained on te tab pa$e. Te DHost !ame (#u++ qua+i#ied)D #ie+d must correspondto te ost name o# te URL. Te Dost name comp+eteD #ie+d is not 'isib+e durin$ te creation o#te ser'er, it is disp+ayed on+y a#ter you se+ect te ser'er a$ain.
>-amp+es2
maintained URL E ttp233yourser'er.yourdomain.yourtop+e'e+2/00003er'er dataHost name yourser'erHost name (#u++ qua+i#ied) yourser'er.yourdomain.yourtop+e'e+
maintained URL E ttps233yourporta+.yourdomain.com2@@3b8b3b8b3init.doer'er dataHost name yourporta+Host name (#u++ qua+i#ied) yourporta+.yourdomain.com
a'e your entries."n+y i# te DHost !ame (#u++ qua+i#ied)D #ie+d corresponds wit te ser'er name maintained in teURL, you can use te second additiona+ (tird) AProuter.
Connection test2Connection test2Connection test2Connection test2
>nsure tat you can access te URL #rom your +oca+ AProuter ser'er. ;nsert te #o++owin$ entryinto te DostD #i+e on your AProuter ser'er. (U!;2 3etc3osts, !T2<windir=3system83dri'ers3etc3osts)
<;P address= yourser'er yourporta+.yourdomain.com
;4P"RTA!T2
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GGGGGGGGJen you insert te re+e'ant entry into tis #i+e, ensure tat te +ast entry ends wit <return=."terwise, prob+ems may occur on se'era+ p+at#orms because te system may not reco$niKe te +astentry.Use te commands 6saprouter %#6 and 6saprouter %n6 to import te can$ed #i+e into te AProuteror restart te AProuter process.
"penin$ a connection2"penin$ a connection2"penin$ a connection2"penin$ a connection2
;n te D"pen3C+ose connectionsD section, te +ist o# te acti'e ser'ices is disp+ayed.;# te ser'ice is not disp+ayed in tis section, you must acti'ate it #irst (see teDCreatin$ a ser'iceD section o# tis note).
*ou can coose te ser'ice to open te re+e'ant ser'ice connection. ;n tis case,se+ect te openin$ time tat you require (te de#au+t 'a+ue is 9 ours). *ou canmanua++y maintain te contact person or you can se+ect te contact person #rom te+ist o# re$istered contact persons.
To comp+ete te process o# openin$ te connection, coose Da'eD.
;# you a'e any questions about settin$ up te connection or testin$ te connection tat you a'eset up, open a messa$e under te component %>R%!>T%HTL%>R%!>T%HTL%>R%!>T%HTL%>R%!>T%HTL.
Validity
This document is not restricted to a software component or software component version
References
This document refers to:
SAP Notes
1796569 Troubleshooting Guided Procedures (BC-GP) issues
1789207 Documentation for the ABAP add-on AOCSO 600
1723672 SAP Enterprise Portal 5.0 - Specific Component Note
1624510 Portal Web Dynpro Integration - Component-specific Note
1522293 Navigation - Specific Component Note
1498779 Preparing support services for systems with a Java Stack
1486692 Prerequisites for messages opened in the EP-KM* components
1415371 REACH: Setting up service connections for SAP Support
1398273 Federated Portal Network (FPN) - Specific Component Note
1380993 SAP NetWeaver Portal - Component Specific Questions Note
1265687 Application Integration - Specific Component Note
1262169 Requirements for error analysis in NW WPC
1178684 No service connection:"SNC processing failed"
1178631 No service connection: "connection to partner broken"
1178628 No service connection: "internal error"
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1178624 No service connection: "Partner not reached" (sapserv#)
1178546 No service connection: "route permission denied"
1172939 Technical prerequisites for remote service delivery in SSM
1127799 Central Note:WebDynpro for Visual Composer: NetWeaver 7.1 CE
1072324 HTTP Connect and SAP Solution Manager
1038511 Error Analysis for NW Visual Composer 7.0
984434 How to speed up customer incident processing972384 Web Dynpro applications down after upgrade
948490 Customer Message Requirements for BEx Web Runtime Java
938809 Web Dynpro ABAP checklist for creating customer messages
888362 Helpful technical hints for installing and maintaining MIC
882316 We need further information to analyze your problem
850886 Enable Remote Connection for NetWeaver usage EP
834172 IS-M/AMC: Prerequisite for SAP Support remote access
816973 ITS 7.00 - preclarification and basic problem analysis
813954 Installing the HTTP Connect service for SCM-ICH
808347 ITS 6.40 - preclarification and basic problem analysis
769478 Remote connection with XI systems
753821 Setting up remote access with HTTP Connect for CRM scenarios
677118 SP31-> Fully Qualified Domain Names Check
639389 Prerequisites for support for People-Centric User Interface
540379 Ports and services used by SAP
494980 Remote Support for an Enterprise Portal
35010 Service connections: Composite note (overview)
30289 SAProuter documentation
This document is referenced by:
SAP Notes (47)
850886 Enable Remote Connection for NetWeaver usage EP
834172 IS-M/AMC: Prerequisite for SAP Support remote access
716998 CLP41: Collaborative Planning on SCM Release 4.1 - part 1
1927136 PBF Note For Issue Analysis
905579 Description of cProjects problems (required information)
1265687 Application Integration - Specific Component Note
1262169 Requirements for error analysis in NW WPC
1398273 Federated Portal Network (FPN) - Specific Component Note
888362 Helpful technical hints for installing and maintaining MIC
1522293 Navigation - Specific Component Note
882316 We need further information to analyze your problem
1233927 Guidelines for customer messages in TM transportation optimization
85 - Installing HTTP Connect service https://websmp230.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp
2/19/2015
7/26/2019 Installing HTTP Connect Service
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