www.facts.ae Step-by-Step Installation Guide
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Installation Guide
Microsoft Windows
• Windows 7, Windows 8, Windows 8.1, Windows 10
• Windows Server 2008,2012,2014
Microsoft .Net Framework
• Framework 4.0 or above
System Requirements
Disclaimer: This document is the property of FACTS and its content cannot be copied, distributed, photocopied, reproduced, translated or summarized, completely or partially, by any means, without the previous written authorization of FACTS. Last Update. 22 May 2017 Copyright © 2017 FACTS Computer Software House All rights reserved.
www.facts.ae Step-by-Step Installation Guide
For assistance, call us on
04-352 9915
Installing FactsERP on your computer .............................................................................................. 3
Step 1. Collect the sign-in details from Facts team .................................................................... 3
Step 2. Login to your support desk ............................................................................................... 3
Go to www.facts.ae and open Support portal ......................................................................... 3
Login to the support portal ......................................................................................................... 4
Step 3. Download FactsERP............................................................................................................ 4
Step 4. Install One click Setup ....................................................................................................... 6
Double click on the installation file to open the Pre-Requisite window ............................... 6
Install .Net Framework Pre-requisite ........................................................................................ 6
Install Crystal Report Run Time Pre-requisite .......................................................................... 7
Install Facts Presentation Framework Pre-requisite ............................................................... 8
Install FactsERP ............................................................................................................................ 8
Accept the EULA ........................................................................................................................... 9
Enter User name and Organization name (optional) and click “Next” ................................. 9
Select Destination Folder .......................................................................................................... 10
Finalize Installation process ...................................................................................................... 10
Complete Installation ................................................................................................................. 11
Prompt for Online Updates ....................................................................................................... 12
Enter FTP path and credentials ................................................................................................ 12
Install Updates ............................................................................................................................ 14
FactsERP Program Files ..................................................................................................................... 15
Any Desk.......................................................................................................................................... 15
Download latest version of FactsERP .......................................................................................... 16
Facts Quick Support ....................................................................................................................... 16
Setup SQL Connectivity (for IT Admin only) .............................................................................. 17
Activate FactsERP ............................................................................................................................... 18
Table of Content
www.facts.ae Step-by-Step Installation Guide
For assistance, call us on
04-352 9915
Installing FactsERP on your computer Installing FactsERP on your computers is quick, easy and follows a 4-step guided process
Step 1. Collect the sign-in details from Facts team
Before installing, FactsERP collect the following credential details from Facts Implementation
engineer.
• Your support portal login name and password
• FTP credential details for your company
1. FTP host name
2. FTP user name
3. FTP password
Step 2. Login to your support desk
Facts Computer Software House cares its customers after implementations also. We have a dedicated
support team for your assistance. The Point of Contact users of the client company are provided with
user ids and passwords to track their supports and downloads. The user id is the corporate email id of the user and password is a resettable password with a default
password “123”
Go to www.facts.ae and open Support portal
Support Login button is in top right part of the website in red color
www.facts.ae Step-by-Step Installation Guide
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Login to the support portal
Step 3. Download FactsERP After successful login, Open the menu and select Download Center menu from the list
www.facts.ae Step-by-Step Installation Guide
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Click on the Download Centre to open the download page.
Click “DOWNLOAD” button to download the latest version of FactsERP in your system.
www.facts.ae Step-by-Step Installation Guide
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Step 4. Install One click Setup
After downloading the installation file,
Follow the few steps to quickly install FactsERP in your system.
Double click on the installation file to open the Pre-Requisite window
This window will show you the pre-requisite files needed for working FactsERP.
By clicking “Install” button, the setup will try to install,
• .Net Framework 4
• Crystal Report Run Time version
• Facts Presentation Framework.
If you are sure that .Net Framework 4 is already installed in your computer, then you can skip
installing .Net Framework. The rest two installations are mandatory.
Install .Net Framework Pre-requisite
By clicking “Install” button, it will open a popup asking whether you need to install Dot Net
Framework or not. Click Yes to install and click No, if you are aware that your machine already has
Dot Net Framework 4 installed.
www.facts.ae Step-by-Step Installation Guide
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Install Crystal Report Run Time Pre-requisite
After Dot Net Framework installation, system will immediately ask for Crystal Report Runtime
installation automatically. Click Yes to install the files.
www.facts.ae Step-by-Step Installation Guide
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Install Facts Presentation Framework Pre-requisite
Immediately after Crystal Installation, setup will ask to install FactsPresentationFramework. Click Yes
to install FactsPresentationFramework. This is a mandatory installation
Install FactsERP
After the pre-requisite installation, setup will open the FactsERP setup page. Click “Next” to continue.
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Accept the EULA
Select the “I accept the terms in the license agreement” and click “Next” button
Enter User name and Organization name (optional) and click “Next”
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Select Destination Folder
Select a folder where you want to install FactsERP application. Change the folder by clicking “Change”
button. Note that every user using the computer have the access to the selected folder. After
selecting the folder, click “Next” to continue
Finalize Installation process
Select “Install” to install FactsERP if you are Ok with the settings else click “Back”
www.facts.ae Step-by-Step Installation Guide
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Complete Installation
After FactsERP installation, setup will open a page like below. Click “Finish” to finish the setup
www.facts.ae Step-by-Step Installation Guide
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Prompt for Online Updates
On clicking “Finish” button, setup will open the screen to set Online Updates path, which you
collected already from Facts Implementation Engineer.
Enter FTP path and credentials
Check on the checkbox “Yes, I have logged in as Administrator” to enter the FTP path and
credentials.
In the Source location\folder, type “ ftp://factsuae.com/FactsERP/Updates
Enter username and password of the FTP folder and click Verify Folder to verify Folder. Click “Save
Location” to save the ftp credentials.
www.facts.ae Step-by-Step Installation Guide
For assistance, call us on
04-352 9915
www.facts.ae Step-by-Step Installation Guide
For assistance, call us on
04-352 9915
Install Updates
Check “Yes, I have updated necessary security permissions” and click “Install Updates” to install the
latest updates of FactsERP.
Your FactsERP is now ready to use. A short cut of FactsERP, Any Desk and Quick Support created in
your desktop.
www.facts.ae Step-by-Step Installation Guide
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FactsERP Program Files
In the Program Files in Start menu, you can now see a section named “Facts Computer Software
House” and the following applications.
Any Desk
For support incidents Facts Implementation Engineers often asks for Any Desk Id. Click on Any Desk
application link and tell them the Any Desk address.
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Download latest version of FactsERP
Click on the link to Install the necessary latest updates of FactsERP.
Facts Quick Support
For support incidents Facts Implementation Engineers often asks for Facts Quick Support Id and
password. Click on Facts Quick Support link and tell them Your ID and Password.
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Setup SQL Connectivity (for IT Admin only)
This option s for IT administrators only. If there is a change in SQL Server connectivity, IT team can
configure the SQL connectivity details from this link.
Select “Connection String” radio from Data Access type” and enter
• Sql Server Name
• User Id
• Password
• Database name
Then click Verify to verify connection and click “Save Settings” to save the connection string
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Activate FactsERP
Once after completing the installation, FactsERP will prompt to activate your application.
Check on “I have an Activation Key and want to activate product” and click “Next”
A Productid is generated automatically. Copy the Product ID and send it to FACTS IMPLEMENTATION
ENGINEER through email.
www.facts.ae Step-by-Step Installation Guide
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Once the Implementation Engineer provides you Activation Key, put in Activation Key field and click
Activate to activate your application.
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