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The iCap™ System is packed with invaluable features for:
EEG Enterprises Inc. | Confidential | 2015
Accurate. Secure. Efficient.
Compliance
Content Security
Efficient live closed captioning setup
Easing transition to software-driven production
EEG Enterprises Inc. | Confidential | 2015 3
Handles complete live closed caption transaction
Complete live captioner communication over IP
Low-latency audio, video, and CC feedback
Captioners use existing software & procedures
Flexible setup through software, not cabling
Custom workflows supported through API
iCap Has You Covered
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System on air since 2009, over 30M minutes delivered
Grown to five worldwide data centers, with multiple
transaction handlers per location
Five consecutive years above 30% usage growth
iCap Growth
5 EEG Enterprises Inc. | Confidential | 2015
HD491 - Getting Started is Simple
Easy Setup – All software is inside HD491
• No public fixed IP, DMZ, or VPN required
• Connections outbound ONLY to nationwide relay sites
• No external audio coupler equipment or video hookup
• Requires only SDI video input and Ethernet Connection
Connect to Over 1,500 iCap™ Ready Captioners
• All major US service providers trained and using iCap
• Independent writers supported through free drivers connected
to steno-captioning and voice-writing packages
6 EEG Enterprises Inc. | Confidential | 2015
How it Works Live Broadcast Captioning With iCap™
Broadcast Chain
7 EEG Enterprises Inc. | Confidential | 2015
How it Works Live Broadcast Captioning With iCap™
Remote Delivery Path
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Increase Accuracy
Clearer Audio Means Increased Captioner Accuracy
• Higher bandwidth audio with a dialogue focused mix
• Clarity far exceeds the capability of telephone couplers
• Leads to higher word accuracy and improved transcription
EEG Enterprises Inc. | Confidential | 2015
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Take Control
The Power of Sight - iCap™ Video
• Low latency video feed to Captioner
• Ideal for caption placement monitoring
EEG Enterprises Inc. | Confidential | 2015
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Get Synchronized
CCMatch™ is a feature of the HD491 Smart Encoder
• Works with iCap™ to provide advanced audio to the captioner
• Returned caption data merges seamlessly into program path
Synchronization and Completeness – Covered.
• Captions are perfectly synced to program audio
• No more cut-off caption data at the end of segments
EEG Enterprises Inc. | Confidential | 2015
Zero Delay Live Captioning with CCMatch™ and iCap™
11 EEG Enterprises Inc. | Confidential | 2015
Security & Stability
Dial-up and Telnet Connections usually not protected
• Dial-up encoders only require knowledge of phone number
• Telnet connections use plain text authentication (easily hacked)
iCap™ Offers Unmatched Security
• 1024-bit public key encryption for sensitive login information
• Rotating symmetric encryption keys for video and audio data
• Keeps a detailed history log of all authorized connections
12 EEG Enterprises Inc. | Confidential | 2015
Security & Stability
Dual-Source Redundancy
• Use iCap™ and dial-up modem interchangeably, or even
simultaneously
• Provides extra security against telecommunication outages
Stable Connectivity
• Customers report lower rates of disconnection and difficulties
than using a modem
• Captioners can switch access codes or reconnect instantly (compare to typical 30 to 60 seconds with modems)
13 EEG Enterprises Inc. | Confidential | 2015
Virtualized Administration
iCap™ Admin Web App
• View and manage all encoders and iCap™ users
• Daily log e-mails and notifications if encoders are unreachable
• Station staff can passively monitor outbound iCap feed during use
View Connection Records
• View any claimed discrepancy or outage in captioning
• Determine the cause (captioner not signing in, technical issue)
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Broadcast Monitoring Software • Allows complete monitoring of all encoders on your account
• Hear iCap audio exactly as heard by transcriber
• Captioning and connectivity monitoring
• Provides up-to-date views of all captioner activity
• Invaluable tool for informational and troubleshooting purposes
Complete Monitoring
EEG Enterprises Inc. | Confidential | 2015
15 EEG Enterprises Inc. | Confidential | 2015
Live Web-Streaming Caption Uplinking to Wowza Streaming Engine and More.
Upload live broadcast captioning data from the HD491
Captions display through popular Wowza-supported players
including iOS and JWPlayer
Streaming modules also support real-time caption uplink to
YouTube, VideoLinq, and UVault
16 EEG Enterprises Inc. | Confidential | 2015
iCap™ Broadcast Plus The Comprehensive iCap™ Package for Pro Broadcast
iCap™ Broadcast Plus offers Pro features beyond the Basic
package included with encoders:
iCap™ Video for CC positioning
iCap Broadcast Monitor for Master Control monitoring
24/7 Priority Support
Higher bandwidth service for best possible reliability
iCap™ VC application for testing and generating
emergency captions from keyboard/voice input
17 EEG Enterprises Inc. | Confidential | 2015
Thank You.
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