How to Achieve
Successful Scheme Integration
Bryony Mathie
Impetus Consulting
Overview
Learn from research commissioned by the Energy Efficiency Partnership for homes
Guidance on how to achieve scheme integration
Case studies
Discussion – exploring the issues
Summary of recent workshop sessions
The way forward
Impetus Consulting
Background Domestic energy and/or fuel poverty
objectives, with funding or services from more than one source
LAOG commissioned research On-the-ground practitioners 2 reports produced Making Integration Work’
What examples of good practice in scheme integration already exist?
What can be learnt from these cases to facilitate successful integration?
Impetus Consulting
Why Integrate?
Overcome gaps in
provision
A number of benefits
Enable the UK to
meet targets
Impetus Consulting
Save Agency
Innovation programme
SRB
EEACs Objective 1
Solar Grants
Warm Front
EEC
Neighbourhood renewal
Clear Skies
Levels of integration1. Fragmentation: No coordination between
schemes Relationships between
streams of provision are random
2. Signposting Model
Client contacts local coordinating agency
Organisation operating specific scheme contacts client carries out work
3. Limited integration
Coordinating agency works with providers so that funding or services from different streams can flow into the same household.
4. Full integration
Coordinating agency manages the total intervention process itself (may be one of the main providers rather than a separate agency)
Impetus Consulting
Achieving good practice
Research identified that careful attention to design and operation in the following areas :
Aims and targets Coverage Partnership arrangements Measures and services
integrated Funding Marketing and take-up
Management and operations
Quality assurance Client follow-up Monitoring and
development Cost and cost-benefit
issues
Impetus Consulting
Home Health Initiative
Domestic Energy and Health Task Group
Features: Multi-agency approach Strategic approach High participation rates Pragmatic approach to
roll-out
Cornwall Sustainable Energy Partnership (CSEP)
Impetus Consulting
Home Health Initiative Outcomes:- During pilot 62% homes surveyed received at
least one installed measure;- Measures installed for 85% of community
referrals.
• With rollout:- Estimated over 3000 homes will receive at
least one measure April 2003-March 2006;- Annual energy savings over 3.5m kWh/yr;- CO2 emissions reduced by over 211 tC/yr.
Impetus Consulting
Investing in Energy West Lothian Council EEC social sector combined
with private sector home repairs programme
Features: Significant economies
through use of same contractors
Unique advice shop feature with range of services
Highly effective
Impetus Consulting
Fenland Integrated Energy Programme (FIEP)
Fenland District Council and Anglia West EEAC
Features: Progressively expanded Innovative Energy Tax
Credit scheme Tackles coverage gaps Wider sustainability
agenda
Impetus Consulting
Warm and Well
Features: Health Practitioner
referral Consortium approach Emphasis on
monitoring and reviewing
Unique GEEG energy grant
Highly replicable
Severn Wye Energy Agency
Impetus Consulting
Achieving good practice
Research identified that careful attention to design and operation in the following areas :
Aims and targets Coverage Partnership arrangements Measures and services
integrated Funding Marketing and take-up
Management and operations
Quality assurance Client follow-up Monitoring and
development Cost and cost-benefit
issues Sustainability
Impetus Consulting
Aims and targets
Set clear aims and, where possible, quantitative targets for the scheme overall and for individual interventions
Impetus Consulting
Aims and targetsFenland Integrated Energy Programme:
Aims include: Social, economic and environmental
benefits through sustainable projects Affordable warmth for all throughout the
district Targets set through HECA strategy and
include a fuel poverty reduction target of 30% and CO2 reduction of 20% by 2010
Impetus Consulting
Coverage Pay close attention to
coverage Consider:
Geographical level Eligibility rules Prioritisation rules Volume of work Timeframe
Impetus Consulting
Coverage Investing in Energy Programme
Wide and prioritised coverage Covering whole region on a roll-out basis House condition survey overlaid with data
from the advice shop Home Health Initiative
Only eligibility criteria was being resident in the target area
Traditionally hard to reach groups were successful targeted
Impetus Consulting
Partnerships
Evolve local energy efficiency and fuel poverty work through nurtured partnerships that involve key local agencies
Impetus Consulting
Partnerships Warm and Well
Origins in the Affordable Warmth Strategy for Gloucestershire and South Gloucestershire
Consortium approach for all seven local authorities
Investing in Energy Partnership meeting initially every 2 weeks
now monthly Partnership reviews progress, quality and
development
Impetus Consulting
Measures and services
Design packages of measures and services that are sufficiently comprehensive to meet scheme aims and targets
Impetus Consulting
Measures and services
Gloucestershire Warm and Well Unique GEEG makes range of measures
available Represents a positive step towards a
coherent county-wide approach
Impetus Consulting
Funding
Make acquiring funding the central priority of any scheme and clearly link it to the scheme strategy
Impetus Consulting
FundingCSEP’s Home Health project
Funding from a range of sources e.g. EAGA Warm Front Grants British Gas – ‘Here to Help’ scheme Neighbourhood Renewal Fund EST’s Innovation Programme Kerrier Homes Trust Penwith Housing Association Home Office Safer Communities Initiative New Opportunities SEED fund RSLs contributed 50% to works on their properties
Impetus Consulting
Marketing and take-up
Use creative and systematic approaches to marketing and publicity to gain the attention and interest of the target clients.
3 approaches: Publicity driven; Street-by-street personal
contact, and Referral schemes.
Impetus Consulting
Marketing and take-upHome Health Initiative
Extensive publicity through local media and community events
Referral network Result: exceptionally high take up of
measures
Impetus Consulting
Management and operations
Ensure efficient day-to-day operations
Information systems to track project and keep partners up-to-date
Impetus Consulting
Management and operations
Home Health Initiative Good coordination of referrals with follow up Database of client contacts and key
partners Key partners in adjacent offices
Impetus Consulting
Implement a system of quality assurance to maintain the credibility of the project
Incorporate client follow-up in scheme design and operation to assess impact of intervention
Monitor scheme against aims and targets set and develop in light of this
Invest time in addressing cost effectiveness issues
Other Elements
Impetus Consulting
Achieving good practice
Research identified that careful attention to design and operation in the following areas :
Aims and targets Coverage Partnership arrangements Measures and services
integrated Funding Marketing and take-up
Management and operations
Quality assurance Client follow-up Monitoring and
development Cost and cost-benefit
issues Sustainability
Impetus Consulting
Discussion
Issues?
Solutions?
Barriers?
Impetus Consulting
Summary of regional workshops
10 regional workshops in England and Wales held at HECA forums
Opportunity to discuss individual schemes Identifying main barriers, including:
Ring-fenced funding Lack of resources Insufficient data
Identifying opportunities Using the HECA forums Partnerships Community Strategies
Taking it forward
Review current schemes operating in the local area with energy efficiency/fuel poverty aims;
Identify current gaps in coverage and eligibility;
Raise internal awareness to secure senior level support;
Bring together potential partners, and Make the most of the guidance available to
plan action.
Impetus Consulting
Further information
For briefing note, case studies and presentation, contact Practical help:
T: 0870 241 2089
F: 0870 130 8831W: www.practicalhelp.org.uk E: [email protected]
Impetus Consulting
Top Related