HFID FALL 2010 - ROCK ME AMADEUS
F I N A L P R E S E N T A T I O N
FRANCESCO BALESTRA | MEGAN ELSENBECK | CLAIRE MCLEOD | COLDEN ROULEAU
OPTIMIZING SIMPLICITYDECEMBER 7, 2010
intro goals personas scenarios design lessons
redesigningan interfacefor a multi-purposeoffice printer
intro goals personas scenarios design lessons
M A K E I T S I M P L E
design an interface accessible to everyone, regardless of background
reduce frustration and improve efficiency of user experience
meet user needs, values and goals
intro goals personas scenarios design lessons
D I S C O V E R U S E R S
David Horne“cautious office veteran”
Melissa Ferguson“the professional intermediate”
Chris Hughes“the inexperienced technologist”
office experience
printer experience
technological ability
“cautious office veteran”“the professional intermediate”“the inexperienced technologist”
LOW HIGH
intro goals personas scenarios design lessons
D I S C O V E R U S E R S
intro goals personas scenarios design lessons
F U N C T I O N S C A N O V E R L O A D
CollatingStaples (none, 1 or 2)1->1 sided1->2 sided1->2, rotate side 22->2 sided2->2, rotate side 22->1 sided2->1 sided, rotate side 2Reduce/EnlargePaper Tray SelectionImage Quality (Photo/Text)Lighten/DarkenBackground Suppression
Halftone CopyTransparenciesBooklet CreationMulti-UpInvert ImageCoversAnnotationPaginationJob AssemblyStore Job SettingsID Card Copy
ToCCBccEdit Subject (Scan from a Xerox WorkCentre)1 sided2 sidedPhotoTextPhoto and TextImage Quality (Sharing, High Quality Printing, OCR, Archival Record)
Lighten/DarkenContrastSharpnessEdge EraseResolutionFile SizeDocument NameMessage BodyFile FormatBuild JobReply To Settings
c o p y e m a i lCollatingStaples1->1 sided1->2 sided
2->2 sided
2->1 sided
Reduce/EnlargePaper Tray Selection
Lighten/Darken
Multi-Up
ToCC
Edit Subject
1 sided2 sided
Lighten/Darken
intro
goals
personas
scenarios
design
lessons
C H O O S E C O M M O N S C E N A R I O S
1.emailing a document to yourself
2.copying a 2-sided document in black-and- white and color
3.making stapled, collated copies
4.printing multiple pages on 1 sheet
5.copying to non-standard colored paper
intro
goals
personas
scenarios
design
lessons
A D D R E S S T A S K S A N D N E E D S
intro
goals
personas
scenarios
design
lessons
M E R G E D E S I G N I D E A S
VISIBILITYpreview, status bar
CLARITYsimple design, follow users’ language
USABILITYmatch real world needs (of the majority)avoid function overload
intro
goals
personas
scenarios
design
lessons
D E C I D E W H A T ’ S I M P O R T A N T
the “did I do it right?” check
don’t make unfamiliar users go on quests for common tasks
make repetitive tasks as simple as possible
DEFAULT SCREEN
intro goals personas scenarios design lessons
E A R LY P R O T O T Y P E
intro goals personas scenarios design lessons
G U I D E T H E U S E R
too many options = bad
give users only what they need
blend early design ideas
early prototype – not quite right.
need for a cohesive design that can most effectively guide user to perform the tasks they need
intro goals personas scenarios design lessons
R E D E S I G N
CONSISTENCYfunction interaction, button placement
COMMUNICATIONuse sizing, placement, color, etc to guide
user
EFFICIENCYmatch expectations, eliminate
redundancy
intro goals personas scenarios design lessons
C O N S I D E R + I M P L E M E N T C H A N G E S
intro goals personas scenarios design lessons
D E M O
intro goals personas scenarios design lessons
serve a specific, defined purpose (that matches user needs)
be SIMPLE and easy to use
instead of providing unlimited options, guide the user to the options they need
I T ’ S O N LY A T O O L
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