Hertfordshire County Councilwww.hertsdirect.org
SSimplifying HHertfordshire AAccounting RResource PProcesses
Presentation to the Efficiencies Panel
Stuart Campbell – Head of Information Systems
Hertfordshire County Councilwww.hertsdirect.org
Replaced old systems for existing users
– Finance
– Procurement
– Human Resources -no previous system
– Payroll (including schools)
SSimplifying HHertfordshire AAccounting RResource PProcesses
Hertfordshire County Councilwww.hertsdirect.org
OUR PARTNERS
• SAP Software
• Logica Systems Implementor
• Logica Computer Facilities
• ITNET Managed Financial Services
SSimplifying HHertfordshire AAccounting RResource PProcesses
Hertfordshire County Councilwww.hertsdirect.org
Also Includes
– Invoice Processing
– Purchasing Gateway
– HR Administration Process
SSimplifying HHertfordshire AAccounting RResource PProcesses
Hertfordshire County Councilwww.hertsdirect.org
The Project is intended to have a major impact on
• Business Benefits
• Efficiency of the Business
• Meeting Your Promises
• Change
SSimplifying HHertfordshire AAccounting RResource PProcesses
Hertfordshire County Councilwww.hertsdirect.org
Business Benefits
• More support for front line services• Support of the work life balance• Investment • Back office revolution• Payback
SSimplifying HHertfordshire AAccounting RResource PProcesses
Hertfordshire County Councilwww.hertsdirect.org
Efficiency of Business
• Easier to work• Freeing up time to manage• Easier purchasing • Simpler processes
SSimplifying HHertfordshire AAccounting RResource PProcesses
Hertfordshire County Councilwww.hertsdirect.org
Business Case
• Payback within 5 years (on target)• £2.8m annual savings by 2007/2008
Hertfordshire County Councilwww.hertsdirect.org
Change presents a number of challenges
How we manage the
– cultural changes– the business process change– the change in the nature of some jobs– re-skilling of the workforce– learning from previous experiences and build on it
SSimplifying HHertfordshire AAccounting RResource PProcesses
Hertfordshire County Councilwww.hertsdirect.org
What’s in it for the Council?
– Improved delivery of services– Improved reporting – Improved Control– Access to information– More efficient – Modern working
SSimplifying HHertfordshire AAccounting RResource PProcesses
Hertfordshire County Councilwww.hertsdirect.org
SAP provide comprehensive systems
SSimplifying HHertfordshire AAccounting RResource PProcesses
LOW EFFORT HIGH EFFORT
HIG
H B
EN
EF
ITS
LO
W B
EN
EF
ITS
Purchasing Gateway
School time sheets
Employee Self Service
RECORDS MANAGEMENT
FURTHER H & S FUNCTIONALITY I
Further occupational health roll-out
PROPERTY MANAGEMENT DATABASE
WAREHOUSE MANAGEMENT CASE MANAGEMENTLOGISTICS & DISTRIBUTION
INVENTORY & STOCK
COMMISSIONINGCSF OUT OF COUNTY
SCHOOLS HR& FINANCE
DOCUMENT MANAGEMENT
Manpower/portal/e-recruitment
CSF FOSTER PARENT PAYMENTS
Assesment software
SAP invoice processing
CALL CENTRE TRANSACTIONS CENTRESHARED SERVICE CENTRE
Business & Warehousing+ KPI
TIME RECORDINGPROJECT/JOBS COSTINS
PROPERTY MAINTENANCE
Work schedulingmanagers Desktop
Oracle/IRIS/CSFA interface with SAP
CATALOGUE MANAGEMENT Sales & Distribution
Personnel development
On-line expenses
Training & Events
Purchasing cardsImpreset accounts
SHARP Benefits Grid
Hertfordshire County Councilwww.hertsdirect.org
Progress Update
Core Implementation
• Nearly through our first year
• Few issues left to resolve
• Year end process to complete
Hertfordshire County Councilwww.hertsdirect.org
Progress Update
Training and Events
• Development complete
• Piloted to check functionality
• Extended pilot with core teams from April 2005
Hertfordshire County Councilwww.hertsdirect.org
Progress Update
Expenses on-line
• Development complete
• Piloting with Trading Standards
• TS to enter March 2005 claims onto system
Hertfordshire County Councilwww.hertsdirect.org
Progress Update
ACS Commissioning
• Workshops held
• Potential Solutions Identified
• Project Manager appointed
Hertfordshire County Councilwww.hertsdirect.org
Progress Update
Foster Parent Payments
• Project Manager appointed
• Low cost solution identified
• Removes ITNet processes
Hertfordshire County Councilwww.hertsdirect.org
Progress Update
Shared Services Centre• Enabled by SHARP/SAP• Removes duplication of back office activity• Explored best practice and talked to
suppliers• Shaping next steps
Hertfordshire County Councilwww.hertsdirect.org
Thank You
Questions?
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