Hellmann Fashion Logistics
Passion for Fashion
OUR GUIDELINEOur Corporate DNA - FAMILY
irst, people first
ll about the customers, always
aking it work better, everyday
nnovation and entrepreneurship
ive sustainability
ou and Me!
F
A
M
I
L
Y
The core of who we are resides in the fact that we have always been and remain to this day a family owned company...
History (key milestones)
4th generation family owned
1871 Founded by Carl Heinrich Hellmann in Germany
1960 Opening of a new headquarter branch in Osnabrück, Germany
1976 Hellmann is founding partner of DPD parcel service
1982 First Asian office opens in Hong Kong, followed by offices
throughout Asia
1987 Operations start in Australia, New Zealand, Canada
1988 Operations start in Mexico, US and South America
1992 The network expands into Eastern Europe
2002 Operations start in Abu Dhabi and Dubai/Jebel Ali
2006 Operations start in Belgium (Antwerp and Brussels)
Hellmann in Belgium
2006 : Operational Start on December 1st
2007 : Licensed Forwarder in March
2007 : Regulated Agent in April
2007 : ISO 9001:2000 certified in June
2007 : IATA licenced in August
2011 : Winner Safmarine Hercules Trophy and the “Coolest Team”
2012 : Winner Maritime Hercules Trophy of the “Kindest Team”
2013 : Trends Gazellen nomination for Medium Sized Companies
443 Offices in 157 Countries
Hellmann’s Exclusive Network
Global PresenceAfghanistan
AlgeriaAngola
ArgentinaArmenia
AustraliaAustria
AzerbaijanBahrain
BangladeshBelarus
BelgiumBeninBolivia
Bosnia + HerzegovinaBotswana
BrazilBulgaria
Burkina FasoBurundi
CameroonCanada
Central African RepublicChad
ChileChina
ColombiaCongo Democratic Republic
Congo RepublicCosta Rica
CroatiaCuba
CyprusCzech Republic
Denmark
Djibouti, Republic of
Dominican RepublicEcuador
EgyptEl Salvador
EstoniaFiji Islands
FinlandFrance
GabonGeorgia
GermanyGhana
Grand Cayman BWIGreat Britain
GreeceGuam
GuatemalaGuinea
HaitiHonduras
Hong KongHungary
IcelandIndia
IndonesiaIran
IraqIreland, Northern
Ireland, Republic
Israel
ItalyIvory Coast
JamaicaJapan
JordanKazakhstan
KenyaKuwait
Kyrgyzstan, Republic ofLatvia
LebanonLibya
LithuaniaMacau
MacedoniaMadagascar
MalawiMalaysia
Maledive IslandsMali
MaltaMauritius
MexicoMoldova
MongoliaMorocco
MyanmarNamibia
Nepal
Netherlands
Netherlands AntillesNew Zealand
NicaraguaNiger
NigeriaNorfolk Islands
Northern Mariana IslandsNorway
OmanPakistan
PanamaPapua New Guinea
ParaguayPeople Republic of China
PeruPhilippines
PolandPortugal
Puerto RicoQatar
RomaniaRussia
RwandaSaudi Arabia
SenegalSerbia
SingaporeSlovak Republic
Slovenia
Somalia
South AfricaSouth Corea
SpainSri Lanka
SudanSweden
SwitzerlandSyria
TahitiTaiwan
TajikistanTanzania
ThailandTogo
Trinidad and TobagoTunisia
TurkeyTurkmenistan
UgandaUkraine
United Arab EmiratesUnited Kingdom
United StatesUruguay
UzbekistanVanuatu
VenezuelaVietnam
YemenZambia
Zimbabwe
▪ 10.300 employees worldwide
▪ Turnover 2.58 bn Euro
▪ 15,22 million shipments
▪ 221 own branches in 54 countries
▪ Network: 19.300 employees in 443 branches in 157 countries
Facts and Figures (2012)
Why Hellmann?
Jost Hellmann Klaus Hellmann
� Accessibility: easy to contact or involve management.
� Commitment: customer driven, collaborative and flexible.
� Competitiveness: regional and global carrier negotiations with
Tier-1 program and dedicated Air & Sea Product Teams.
� Partnerships: loyal family company with a global reach,
professional and supportive, looking for long term partnerships with customers and suppliers, caring for your business.
� Quality: Reliability, pro-activeness and quality in services, aiming for continuance improvement and increased efficiency.
� Solutions & VAS : specializations in certain industries where
we provide added value services.
� Visibility: State-of-the-art IT solutions from web-based
tracking & tracing up to full supply chain control and monitoring.Jost Hellmann Klaus Hellmann
Products, Services and Industry Solutions
F.A.M.I.L.Y. > Innovation & Entrepreneurship: Solutions & VAS
eChain - IT solution for Supply Chain Management, Packing & Load Optimzation,...
AirfreightSeafreight
Air/SeaFCL/LCL
IntermodalCustoms
WarehousingDistribution
Consolidation
VAS
EDIIT Solutions
SupplyChain
Management
Portfolio
Industry solutions : Automotive, Chemicals, Fashion, Healthcare, Projects,
Perishables, Renewable Energy, Marine Solutions
SustainabilityOur focus: sustainable development
� Quality Management - DIN EN ISO 9001:2000
since 1992, 136 locations certified worldwide
� Additional Certificates:
� VDA 6.2 – Standard for the Automotive industry
� HACCP – for the food production Industry
Air Freight ProductKeeping you ahead around the clock and around the world
▪ Consolidation service regularly scheduled to and from all
major airports (BRU)
▪ Next Flight Out service incl. hand carry
▪ Time definite guaranteed services:
▪ Airport to Airport
▪ Door to Door
▪ Deferred programs for price sensitive cargo
▪ Full and part charter programs
▪ Customs Brokerage & fiscal representation(Please ask us about this unique service with great benefit for importers)
▪ Price offers within 24h
Preferred Carriers
▪ Lufthansa Cargo
▪ Martinair
▪ Emirates
▪ Qatar Airways
▪ British Airways
▪ American Airlines
▪ United Airlines
▪ Air Canada
▪ Cathay Pacific
▪ Polar Air Cargo
▪ Iberia
Sea Freight Product Benefit from strong ties spanning all seven seas
▪ Bonded NVOCC (Pelorus Ocean Line)
▪ FCL and LCL program
▪ Project cargo
▪ Customs Brokerage & fiscal representation(Please ask us about this unique service with great benefit for importers)
▪ Carrier Management
▪ Time Sensitive Solutions
▪ All Water
▪ Sea/Rail
▪ Sea/Truck
▪ Sea/Air
▪ Deliveries to ports, container yards & door-to-door
Preferred Carriers
▪ Hapag Lloyd
▪ Safmarine
▪ K-Line
▪ Hamburg-Sud
▪ CMA-CGM
▪ CSAV
▪ ZIM
▪ Hanjin
▪ Maersk
▪ MOL
▪ CSCL
▪ MSC
We know GOH
We know Logistics
� Consolidation
� Sorting
� Ticketing
� Labeling
� Quality check (own QI Hub in Bangladesh)
� Short-, mid-, long- term storage
� Pick and pack
� Customs clearance (bonded/nonbonded)
We know Quality
▪ Global network with professional partners
The global s.Oliver project
Suppliers
booking notice
SBN
Information
-management
Ship and
delivery to s.Oliver
in defined timeframe
Based on SBN in
web-portal, s.Oliver check and
define fix inhouse day and type of AF-
service (flash/A/B/C) and fix
inhouse dayto Hellmann
Within agreed time
on same workingday
Supplier is booking
order;AF/SF-shipment to
HellmannHIT-portal
Lock file
SBN-booking
Within agreed cut off time for SBN
Hellmann is
booking at nominated
carrier.Booking information
to supplier and S.Oliver
Within agreed time on same
workingday
Supplier deliver
cargo and documents ready
for carriage to Hellmann
Lock file
G&D receiptday&time
Within agreed cut
off time for goods & docs receipt
Hellmann provide
shipping details to s.Oliver and scaned
doc dispatchto origin s.Oliver-
agencies
Same day as cargo take off to Germany
Hellmann depart
and deliver cargo to s.Oliver warehouse
in defined timeframe
(fix inhouse day)
Fix inhouse day
Timeframe defined pull logistics principal
Receipt of
goods ats.Oliver
logistic center
s.Oliver check and
receipt cargo/goods sorted by article
Fix inhouse day
Type of
shipmentdefined by
s.Oliver
Shipment
booking by Hellmann
Cargo & doc’s
deliveryby supplier
Project CBR Group
▪ Longtime partnership for the airfreight import division
▪ Increase of our partnership since mid of 2010
▪ Advancement to the strategic logistic partner „Inbound“
▪ Dedication of customs own transport control system
▪ System cooperation for electronic shipment dates, replication of all inbound shipments
since March 2011
▪ Proactive support of rapidness and flexibility justified business type of the CBR Group
Customer Solutions & Business Process Management
EDI
IntegrationOrder
Monitoring
Public
tracking
Shipment
Online
Controlling
the supplychain
Information along the Supply ChainWe provide different services to our customers
Hellmann
eChain
Tracking & TracingWebbased tracking & tracing
Accessible for every shipment with
Hellmann through : www.hellmann.net
Simply enter AWB / BL n°
� Tracking & tracing
� Purchase order monitoring
� Deviation monitoring
� Access right control through user groups
� Document archiving
� Event history
� Document exchange
� Real-time status updates
� Download to Excel or PDF
� Contact lists
� Monitoring reports
HIT Portal Hellmann Information Tool
HIT Reporting and StatisticsVolume Report
• Volume analysis by mode of transport
• Volume analysis by lane
• Volume development trends by month, by
lanes, by transportation mode
Performance Reports
• Transit time analysis by mode, by lane, by
month, by quarter.
• Delay analysis by responsible party, e.g.
Shipper, Carrier, Consignee, Force Majeure, or
Hellmann lanes, by transportation mode
Invoice Reports
• Analysis of transportation cost by mode,
by lane, by month, by quarter;
• Analysis of charges: BAF, fuel, handling,
freight, Customs clearance, etc
� By linking the ERP system of our customer
with our global Transport Management Platform “Hellogic” we synchronize the
processes on both ends
� Different data with a different content can be
exchanged
� We support international standards like ANSI.X12, EDIFACT or XML
� This improves the overall quality and efficiency
of the process as we work with the original data of our customer and have a direct link
EDIElectronic Data Interchange
Hellmann’s Global Accounts are managed through a
conceptual Control Tower approach
Global Control TowerOur Target: a well-oiled cooperation at all levels through optimization of services and communication
Global Control TowerGAM
Global Control TowerGAM
ImplementationImplementation
QualityQuality
Cost ControlCost Control
SpeedSpeed
InnovationInnovation
VisibilityVisibility
HWLeChainOur response to the globally connecting industries
Order Management
Transportation Management
Vendor Management
Exception Reporting
Alert Management
Quality ControlKPI Monitoring
Performance
Tracking
Thinking ahead, moving forward…TOGETHER!
Hellmann Worldwide Logistics NV
Airfreight BranchBrucargo Building 725
1931 Zaventem,Belgium
Tel.: +32/(0)2.254.29.00Fax: +32/(0)2.254.29.50
Hellmann Worldwide Logistics NV
HQ Belgium / Seafreight BranchAnkerrui 18 – 3rd floor
2000 Antwerp,Belgium
Tel.: +32/(0)3.202.32.50Fax: +32/(0)3.202.32.60
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