AM
STER
DA
M
LIVIN
G
LAB
Amsterdamse Innovatie MotorTelematica InstituutUniversiteit van AmsterdamWaag Society
MARTIJN KRIENS
Projectmanager Living Labs InnovatieplatformProjectmanager Amsterdam Living Labs
iCrowdsUniversity of Applied Sciences Amsterdam
The basic output thathas become dominant in
the most advanced economies is
human meaningand communication
Yochai Benkler“The Wealth of networks”
PH
YS
ICA
L PR
OD
UC
T: A C
AR
4
US
ER
FUN
CTIO
N: S
AFE
TY
5
C,M
M,N
: TH
E O
PEN
SO
UR
CE C
AR
6
CH
AN
GE
7
HumanMeaning
&Communication
FunctionPhysical product
FOC
US
Research requires more and more rapid iterations
Social component is the dominant success factor for innovation
Next 10 years the focus is on adoptation of technology
The “end” product is the actual research vehicle
12
EX
AM
PLE
: SM
ART
CIT
Y
Base level usePeak use: when and whatCollective feedback and collective intelligenceGlanceable displays
Reality
BETA
CR
EATIV
E IN
DU
STR
IES
15
Companies that add value to
products and/or services
through Meaning, Identity and
Experience
16
Innovation is in cooperationToo often these are seperate worlds
17
Living Lab is an excellent integrator of these worlds
18
SH
IFT
TO
WA
RD
S
TH
E
EN
D-
US
ER
19
Supplier
Customer Feedback
Run(test)
Build(Prototypes)
Design
AdvancedDevelopment
Supplier
Supplier
and
Customer
Analysis andFeedback
Run(test)
Build(Prototypes)
Design
AdvancedDevelopment
N=3 users
N=1000’s users
Naar: Customers as innovators: a new way to create value, Eric von Hippel & Stefan Thomke
Living LabsTraditional
PO
SI
TIO
NIN
G
LIVIN
G
LAB
S
low highMATURITY
designtesting
FOCUS
Prototyping Societal pilots
Market pilots
Testbeds
Living LabsField trials
In-house R&D Open Innovation Platforms Pilots
Source: Ballon, Pierson et al (2006)
Philips Homelab
GigaPort
Arabianranta
BotniaNet
Digitaal Trapveld
Kenniswijk
Kennisnet
INN
OVATIO
NPLA
TFO
RM
DE T
OEKO
MS
T
Need of care services
People delivering care
the care gap
2025- 40% more demand for care- 20% less people to deliver care
People with chronic illness(x 1000) 2003 2025 toenameHartfalen 179 263 47%
Dementie 102 148 45%
Beroerte 229 329 44%
Gezichtsstoornissen 543 779 43%
Coronaire Hartziekten 676 959 42%
COPD 316 438 39%
Artrose 682 929 36%
Ouderdomsdoofheid 534 723 35%
Diabetes 609 807 33%
Reumatoïde Artritis 148 180 22%
Depressie 364 389 7%
Totaal ongeveer 40% stijging!
Bron: Den Hollander, 2006
Need of care services
People delivering care
the care gap
Prevention Wellbeing Care Cure
General practitioners
Homecare
Nursing home
Hospital
Mutual care
Social networks
Social housing
E-care
27
TH
REE LIV
ING
LAB
LOC
ATIO
NS
28
29
Monitoring & Sensoring
Meaning & Social connections
TH
E C
ON
SO
RTIU
MAll knowledge institutions- University of Amsterdam- Free University- University of applied sciences- Novay- Waag Society
Most care institutions- Amsta- Cordaan- OsiraGroep- Zorggroep Amsterdam Oost- Puur Zuid- Arkin- InGeest
Most social housing corporations- Cordaan- De Key- Ymere- Stichting eigen haard- Stadgenoot- Rochedale- Alliantie Amsterdam
Client councilsInsurance companiesMunicipality
30
Focus
on
Clients
and
professionals
Platform- Exchange of best practices- Focus on what is important- Upscaling
Living Lab- Pilots / user tests- business model tests
Education- The (ICT) skills of the caretakers of tomorrow
31
32
Exchange of ideas and practices
Frontline focus
Profession
Top Related