Healthcare with SharePointThis presentation provides information on how SharePoint can
be effectively utilized within healthcare organization – and
provides an insight on the SharePoint features that map to
specific business needs of healthcare industry
Setting the context …A walkthrough of the presentation objective and its target audience1
2
3
4
5
An insight of the current ecosystem and its gapsAn over view of the gaps that exist in the legacy systems and an walkthrough of the solution
SharePoint: How does it make a differenceAn overview of SharePoint and walkthrough of its features
Optimus BT offerings for Healthcare A walkthrough of the offerings we have catered to the Healthcare industry
6
Challenges in the existing systems…An overview of the challenges that exist in the legacy systems surrounding the ecosystem
Our project envisioning methodologyA overview of our approach in project envisioning and engagement
1
Agenda
Setting the context …A walkthrough of the presentation objective and its target audience
6
CU
RR
EN
T S
TA
TE
This presentation intends to
showcase the current state of the
Healthcare industry especially
hospitals and clinical healthcare
systems by having an insight into
their present information ecosystem
and the existing gaps.
The presentation shall provide a
perspective of SharePoint as an
enabler to the existing challenges in
the legacy systems and will present
the solutions enabled by the features
and functionality of SharePoint
To provide an overview of the state
of Healthcare ecosystem and the
ways to make it more efficient and
effective to improve quality of care
Overview of the current state of the
healthcare industry and the key
challenges and requirements
An insight into the non
conformance with the requirement
of the changing ecosystem
An overview on the perspective of
SharePoint as an enabler to bridge
the gaps in the ecosystem
Optimus BT services offering for
the Healthcare organizations with
SharePoint 2010
PRESENTATION GOALS
SH
AR
EP
OIN
T
The target audience are hospitals
and healthcare organizations and
their key representatives seeking for
improved, collaborative and
integrated care system
AU
DIE
NC
E
Healthcare Ecosystem
Physicians &
Staff
Patien
ts & co
mm
unities
Partners
& associates
Health insurers
Incentives &
cost Time & reach
Qu
ali
ty o
f care
Real
tim
e
access
GAP GAP
GA
PG
AP
Setting the context …A walkthrough of the presentation objective and its target audience1
2
3
4
5
An insight of the current ecosystem and its gapsAn over view of the gaps that exist in the legacy systems and an walkthrough of the solution
SharePoint: How does it make a differenceAn overview of SharePoint and walkthrough of its features
Optimus BT offerings for Healthcare A walkthrough of the offerings we have catered to the Healthcare industry
6
Challenges in the existing systems…An overview of the challenges that exist in the legacy systems surrounding the ecosystem
Our project envisioning methodologyA overview of our approach in project envisioning and engagement
2 Challenges in the existing systems…An overview of the challenges that exist in the legacy systems surrounding the ecosystem
Challenges…A brief outline of the overall Challenges
An haunting task for healthcare professionals is to hold back the exponentially growing cost & to Improve upon operational efficiencies.
Its observed that the average waiting time for patients has steadily gone up due to the increasing shortage of healthcare workers. Automation of analog manual processes, will help address the staffing shortage through improved information capture and sharing.
Another uphill task for the industry is to comply with critical healthcare compliances like HIPAA and making investments in computer systems and software and their security more important than ever.
Absence of necessary patient information and medical reference knowledge in the hands of medial decision makers at the point of clinical decision making is a critical challenge that threats the quality of medical care.
There is an increased trend in the search of online medication with collaboration sites like Mayo clinic that empowers end users to wards self medication and treatment. The challenge ahead for healthcare professionals, providers of self-medication products, and government agencies is to have a responsible framework in place for self-medication.
Competition for healthcare professionals and consumer business is making it imperative that healthcare providers extend state-of-the-art software and hardware to its employees and ultimately its patients.
The Underinsured will a bigger challenge than the Uninsured. It's quite a possibility that business operations will come to depend upon technology and processes prevalent retail, banking and credit industries to effectively manage the underinsured.
Security of critical infrastructure—networks, PCs, servers, databases, and more—becomes more difficult as many healthcare organization extend beyond hospitals to neighborhood clinics, home-health providers, and off-site services such as radiology interpretation and medical transcribers.
Information security: Millions of patients are at risk for medical and financial identity fraud due to inadequate information security. Health information exchanges take form, millions of patient records – soon to be available as digital files – will lead to potential unauthorized access, violation of new data breach laws and exposure to the threat of medical and financial identity theft.
Challenges…A brief outline of the overall challenges
“Well this provides good reasons for the increasing attention towards this
industry which is sky-scraping, especially with innovations in healthcare IT,
stakeholders and healthcare professionals can expect a much better care
infrastructure for Healthcare”
Key take away….
Setting the context …A walkthrough of the presentation objective and its target audience1
2
3
4
5
An insight of the current ecosystem and its gapsAn over view of the gaps that exist in the legacy systems and an walkthrough of the solution
SharePoint: How does it make a differenceAn overview of SharePoint and walkthrough of its features
Optimus BT offerings for Healthcare A walkthrough of the offerings we have catered to the Healthcare industry
6
Challenges in the existing systems…An overview of the challenges that exist in the legacy systems surrounding the ecosystem
Our project envisioning methodologyA overview of our approach in project envisioning and engagement
Agenda
3 An insight of the current ecosystem and its gapsAn over view of the gaps that exist in the legacy systems and an walkthrough of the solution
The current State of the Healthcare eco-system Let us explore the current healthcare ecosystem and their limitations and challenges
Physicia
ns &
Sta
ff
Patien
ts & co
mm
unities
Partn
ers &
ass
ociat
es
Health insurers
Incentives & cost Time & reach
Qu
ali
ty o
f care
Real
tim
e a
ccess
GAP GAP
GA
PG
AP
Challenges with Physicians
Physicians have difficulty in finding real time access to
clinical information , patient reports etc as they depend on
the legacy systems
No coordination between the disparate patient care
systems
Its difficult to refer to patient information and reports
stored in discrete databases and that can result in delayed
or poor diagnosis
Lag in clinical decision making and patient care due to
multiple login waste precious time of physicians as well result in inefficient care
Lack of a consolidated wiki page or a medical Feeds
where the physicians can take reference for new medical advancement or treatment
techniques
Challenges with Patients
Patients find it really difficult
to get information on
physicians availability and
appointment schedules
sitting at home
Access to a consolidated
reports database from
where they can
upload/download or view
their clinical reports
The source of information
for awareness about new
diseases, prevention
techniques and health
related information
Rising healthcare expenses
and challenges in Medical
reimbursement is a pain for
patients
Lack of information and awareness about patient rights and health related
compliances by which they can claim incentives due to
medical error
Challenges with Partners and associates
The suppliers of medical equipment
lack collaboration to have a check
on the inventory or the medical
stocks and hence deliver the
requirements real time
Absence of a source of knowledge
on the changing medical needs and
hence a fast adoption in delivering
to the changing needs
To enhance transparency among key
stakeholders, such as community
boards, government regulators and
employees and patients there is need
for integrated risk management, internal
control and compliance system
Lack of a collaborative platform for
the interactions with Healthcare
associations; partners and
healthcare organizations for
discussions on issues and mutual
information exchange
Lack of a collaborative platform
for pharma vendors to create
general public awareness about
new pharmaceutical
breakthrough and research
Challenges with health insurance
Internal controls need to be
tightened and hospital staff
need to be more informed and
educated on the implication of
tricking and abuse to avoid
penalties.
Lack of coordination between
pharmaceutical companies and
payers ultimately increases
costs, and devalues patient
utilization of treatment.
Insurers lack platform to
convey policies real-time for
rendering care during
outbreaks and offer guidance
to members, employers and
brokers.
Setting the context …A walkthrough of the presentation objective and its target audience1
2
3
4
5
An insight of the current ecosystem and its gapsAn over view of the gaps that exist in the legacy systems and an walkthrough of the solution
SharePoint: How does it make a differenceAn overview of SharePoint and walkthrough of its features
Optimus BT offerings for Healthcare A walkthrough of the offerings we have catered to the Healthcare industry
6
Challenges in the existing systems…An overview of the challenges that exist in the legacy systems surrounding the ecosystem
Our project envisioning methodologyA overview of our approach in project envisioning and engagement
4 SharePoint: How does it make a differenceAn overview of SharePoint and walkthrough of its features
Search
Physician search (People Search)
Patient Search (People Search)
Reports (diagnostic reports, etc.)
Document Search
Staff directory search
Document Management
Standard Operating Procedures
Templates, Forms, Workflows
Patient forms
Admission forms
Admin forms
Insurance forms
Security standards
SharePoint : How can it make a difference
Document Digitization (Library)
Image libraries
EMR database
E prescription
Patient Scheduling documents
Patient billing reports
Workflows Reporting & KPIs
Pathology Laboratory reports
Patient monitoring data
Discharge reports
Physicians &
Staff
Patie
nts &
com
munitie
s
Partners
& associates
Health insurers
Communities
Blogs
Wiki’sPortals
Document
ManagementSearch
Alerts &
notification
CO
LLA
BO
RA
TIO
NC
OLLA
BO
RA
TIO
N
Reports
COLLABORATION COLLABORATION
SharePoint 2010 : What can it offer ?
Microsoft
SharePoint
Sites
Communities
Content
Search
Insights
Composites
SitesSites and Portal infrastructure allows your organization to utilize SharePoint 2010 as a single platform for implementing enterprise collaboration intranets, customer, partner and vendor extranets and corporate websites
CommunitiesSharePoint 2010 tightly integrates with Communities and Social Networking Capabilities. You can now easily build Enterprise communities and social networks allowing users to collaborate, share information and manage expertise in seamless manner
Enterprise Content ManagementSharePoint 2010 provides a complete set of ECM features including web content management, document management, records management, metadata & Taxonomy management among others with compliance and self service every step of the way.
CompositesThe Composites feature of SharePoint allows you to dynamically create and manage no-code collaboration applications directly using the SharePoint interface or SharePoint Designer 2010 in a self service and controlled manner
InsightsSharePoint 2010 integrates with performance point services making it possible to aggregate and provide intelligence through KPIs, score cards, reporting dashboards on information spread across disparate systems in a self service and centralized fashion
SearchSharePoint 2010 provides robust search features and web parts that can be used to find information, documents, people, expertise and knowledge spread across your enterprise portals as well as backend systems and file stores
Microsoft SharePoint provides a host of inbuilt features, tools and applications that can be utilized to implement various types of business solutions of different complexities.
The Most common solutions implemented using SharePoint include
Intranets, Extranets and Websites
Departmental portals
Team collaboration solutions for
project management, IT Help desk,
Procurement among others
Marketing & Sales Enablement
Supply chain collaboration
Solutions
Compliance and QA solutions
Document automation and
collaboration solutions
And many more…
SharePoint 2010
Document Management
Content Management
Collaboration
Enterprise search
Portal features
Dashboard and reports
Workflow & forms authentication
Business Solutions
Website branding and
customization
Multilingual content
management
Online content authoring
Multilevel content level
workflows
Metadata and taxonomy
management solution
Sales and marketing
enablement
Supply chain collaboration
Social networking &
communities
Project collaboration
Content publishing workflows
Cross departmental workflows
Document approval workflows
Record management workflows
HR & finance workflows
Dashboard reports and
KPIs for
Marketing & sales
CRM
HR & legal
Finance & IT
Enterprise
collaboration
intranets
Vendor partner
collaboration extranet
Departmental portals
Team portals
Workspaces
Multilingual internet
websites
People profile and
expertise search
Content and
information search
Community search
Document search
Compliance solution
E docs
Contract management
Proposal management
Document generation
automation
Appraisal and timesheet management
Project Management
Customer management
Product lifecycle management
CRM solutions
IT helpdesk solutions
E-Commerce solutions
Why SharePoint ? - SharePoint Solutions Portfolio
Setting the context …A walkthrough of the presentation objective and its target audience1
2
3
4
5
An insight of the current ecosystem and its gapsAn over view of the gaps that exist in the legacy systems and an walkthrough of the solution
SharePoint: How does it make a differenceAn overview of SharePoint and walkthrough of its features
Optimus BT offerings for Healthcare A walkthrough of the offerings we have catered to the Healthcare industry
6
Challenges in the existing systems…An overview of the challenges that exist in the legacy systems surrounding the ecosystem
Our project envisioning methodologyA overview of our approach in project envisioning and engagement
5
Agenda
Optimus BT offerings for Healthcare A walkthrough of the offerings we have catered to the Healthcare industry
Optimus BT offering: Collaboration intranet
Key Benefits
Collaboration
Mobile access
Workflow transparency
Project Collaboration
Paperless organization
Departmental sites
Centralized Document management
New and alerts
Centralized search
Web 2.0 apps
User profiles
Community sites
Outlook integration
Concept for a “Hospital intranet”
Concept for a “Physician Portal”
Setting the context …A walkthrough of the presentation objective and its target audience1
2
3
4
5
An insight of the current ecosystem and its gapsAn over view of the gaps that exist in the legacy systems and an walkthrough of the solution
SharePoint: How does it make a differenceAn overview of SharePoint and walkthrough of its features
Optimus BT offerings for Healthcare A walkthrough of the offerings we have catered to the Healthcare industry
6
Challenges in the existing systems…An overview of the challenges that exist in the legacy systems surrounding the ecosystem
Our project envisioning methodologyA overview of our approach in project envisioning and engagement 6 Our project envisioning methodologyA overview of our approach in project envisioning and engagement
Our project envisioning methodology
Envisioning 2010 & Beyond is a collaborative
engagement for building the vision, strategy androadmap to implement the next generation ofsolutions with SharePoint.
The following will be the top deliverables at the end of the workshop
Presentation package for senior management
Vision Strategy and Roadmap document that
provides the vision and strategy details along
with roadmap for phases and estimated
budgets Scope document
Requirements document
Functional and technical solutions architecture
Mock ups of the proposed solution
Technical Design document
Packaging
Engagement Model
Thank YouOptimus BT, 2550 Northwinds Parkway, Suite 140, Alpharetta GA 30009, USA Phone: (770) 569 1240 Fax: (770) 569 1242 Email: [email protected]: www.optimusbt.com
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