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2009 Oracle CorporationProprietary and Confidential
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The following is intended to outline our general pro
direction. It is intended for information purposes onlymay not be incorporated into any contract. It is no
commitment to deliver any material, code, or function
and should not be relied upon in making purchasing de
The development, release, and timing of any feature
functionality described for Oracles products remains
sole discretion of Oracle.
Safe Harbor Statement
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The Best of Procurement Offerings!
Linda Johnston, Sofia Burbano and Todd Cerny / Proactive Support
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Agenda Prevent Advisors: Upgrade, Patch and Period Close
Procurement Patching Notes
Information Centers
Master GDF Diagnostic Get Proactive Page
Resolve
Search Helpers
Troubleshooting documents
Master Encumbrance Script
Search Help in Procurement
Webcasts and Newsletters
My Oracle Support Community
Summary and Q & A
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Agenda Prevent Advisors: Upgrade, Patch and Period Close
Procurement Patching Notes
Information Centers
Master GDF Diagnostic Get Proactive Page
Resolve
Search Helpers
Troubleshooting documents
Master Encumbrance Script
Search Help in Procurement
Webcasts and Newsletters
My Oracle Support Community
Summary and Q & A
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Advisors
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Upgrade Advisor
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Patching & Maintenance AdvisorPlan and execute a viable Patching and maintenance strategy
Includes a complete Project patch plan specific to your environm
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Procurement Patching Notes
Doc ID Title
1468883.1 12.1.3: Procurement Family Update - Current Rollup Patch :
13984450:R12.PRC_PF.B
Use this for Release 12.1.3 and above.
Contains most important fixes.
Includes known patching issues, with a link to the patch wi
This will be updated on each new rollup release.
222339.1 Procurement Family Patch Release History
Use for Release 12.1.2 and below History of the patch sets, mini-packs, family packs and rollu
Procurement products.
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The Period Close Advisor provides guidance on recommended p
procedures for E-Business Release 12.x
A one stop shop for R12 Period Close. Future new proactive capacontinuously be added
It is intended to be generic and does not relate to a specific orga
industry
Step by step best practices with tips and troubleshooting referenprovided to assist you through each phase and sub-ledger
What is the Period Close Advisor?
2012 Oracle CorporationProprietary and Confidential
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2012 Oracle CorporationProprietary and Confidential
Sub-ledger tabsin
recommended
closing order
Additional Resources
Sub-ledger steps &
Community Link
Period Close Advisor
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2012 Oracle CorporationProprietary and Confidential
Period Close Advisor
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Procurement Information Centers
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Get Proactive PageDoc ID 432.1
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Get Proactive Page
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Get Proactive Page
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Generic Data Fixes
A GDF is a Generic Data Fix Patch that is made available for
via My Oracle Support. These data fixes are written by Orac
Development for data corruption issues resulting of a specifbug.
There are many GDFs for Purchasing and a full list is availab
1348821.1 - Oracle Purchasing Generic Datafix Index.
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Generic Data Fixes
A GDF typically contains a SQL script that validates if data corrup
exists and at the same time fixes the incorrect data.
Some typical data integrity issues for Purchasing include:
Mismatch of quantity billed between PO and invoice
Excess supply and demand
Mismatch of UOM code between lines and shipments
Each one of these data integrity issues is documented in a singlethat includes references to the data fix patch and root cause fix.
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Master GDF Diagnostic
Master GDFDoc ID 1474734.1 will produce a report showing
which known corruption exists in your instance and which ind
note needs to be followed.
Use this script proactively to scan potential data integrity issu
period of time.
It simplifies the resolution process for data corruption issues.
Typical resolution flow Resolution flow using the master GDF
Search in My Oracle Support Run master GDF to identify data corru
problemFind several notes matching the symptoms Follow instructions in recommended
resolve the issue
Log service request
Wait for the engineer to understand the problem
and review data
Test different options until a solution is found
Typical resolution flow
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Master GDF Diagnostic Always download and run the latest version of the diagnosti
from Doc ID 1474734.1.
Download script Podatacheck.sql Run POdatacheck.sql from SQL*Plus:
SQL> @POdatacheck.sql
Parameters:
Organization ID,
Date range,
Number of transactions per section,
Generate trace?
No data is created, updated or deleted by this diagnostic scr
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Master GDF Diagnostic
You do not need to obtain approval prior to running these fixe
are already fully approved by Support and Development for alcustomers.
All GDFs are fully supported, in case something goes wrong ra
stating which GDF was run and provide the output of the scrip
investigation.
A d
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Agenda Prevent Advisors: Upgrade, Patch and Period Close
Procurement Patching Notes
Information Centers
Master GDF Diagnostic Get Proactive Page
Resolve
Search Helpers
Troubleshooting documents
Master Encumbrance Script
Search Help in Procurement
Webcasts and Newsletters
My Oracle Support Community
Summary and Q & A
S h H l
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Search Helpers
Search Helpers (also known as Guided Resolutions) follow a log
Decision Tree and find targeted solutions with relevant informatio
based on frequently occurring scenarios / customer business flow
S h H l
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Search Helpers
Doc ID Title
1361856.1 EBS: Purchase Order and Requisition Approval (In Process or Incomple
1377764.1 EBS : PO Output for Communication / Supplier Notification Issues
1364360.1 EBS : Requisition To Purchase Order
1369663.1 EBS : Purchase Document Open Interface and API
1391970.1 EBS : Search Helper for RVTII-060 Errors in Receiving
1394392.1 EBS : Purchasing Buyer Work Center
1470034.1 EBS : Document Control Issues
T bl h ti H l
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Troubleshooting HelpDoc ID Title
1477025.1 Master Troubleshooting Guide for Close Actions in Purchasing
1480108.1 Master Troubleshooting Guide for Cancel Actions in Purchasing
1409604.1 Aid To Testing Purchasing Approval Rules Against an Employee
1316098.1 R12: Purchasing PO Approval Chain Diagnostic
1415918.1 CREATEPO Workflow - Data Collection Script
1437183.1 AME : How to Diagnose Issues With the Default Approver List in Purch
Using Approvals Management
1487713.1 Required Setups For Purchase Order Approval Using Approvals Manage
Engine (AME)
Doc ID Title
1477025.1 Master Troubleshooting Guide for Close Actions in Purchasing
1480108.1 Master Troubleshooting Guide for Cancel Actions in Purchasing
1409604.1 Aid To Testing Purchasing Approval Rules Against an Employee
1316098.1 R12: Purchasing PO Approval Chain Diagnostic
1415918.1 CREATEPO Workflow - Data Collection Script
1437183.1 AME : How to Diagnose Issues With the Default Approver List in Purchas
Using Approvals Management
1487713.1 Required Setups For Purchase Order Approval Using Approvals Managem
(AME)
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Encumbrance Diagnostic
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Cross-product setup
Document data dump
Funds availability
Subledger Accounting transaction
GL and AP (invoice) data
Can generate FND debug for you
To Generate Debug Messages enter Yparameter
Self-Service opportunities
Data Validation
Link to key documentation
Encumbrance Diagnostic Output
2011 Oracle CorporationProprietary and Confidential
Help With Searching in My Oracle Sup
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Help With Searching in My Oracle Sup
Procurement Newsletter
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Procurement Newsletter
Procurement Webcasts
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Procurement Webcasts
Feedback
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2011 Oracle CorporationProprietary and Confidential
Rate any of our Notes and/or add Comment
Feedback
Agenda Pre ent
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Agenda Prevent Advisors: Upgrade, Patch and Period Close
Procurement Patching Notes
Information Centers
Master GDF Diagnostic
Get Proactive Page
Resolve
Search Helpers
Troubleshooting documents
Master Encumbrance Script
Search Help in Procurement
Webcasts and Newsletters
My Oracle Support Community
Summary and Q & A
M O l S t C it
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Oracle and Industry Experts works together
Access from Community Tab in My Oracle Support or direct at
http://communities.oracle.com
Featuring Procurement and EBS Patching Community
Click on Create a Community Post make a posting for issue res
information exchange with Oracle Support and/or Industry peer
View and Search other Community Discussions
Includes: Webcasts Information, Featured Discussions, News an
Announcements
My Oracle Support Community
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2012 Oracle CorporationProprietary and Confidential
D E M O N S T R A T I O
My Oracle Support Community
Agenda Prevent
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Agenda Prevent Advisors: Upgrade, Patch and Period Close
Procurement Patching Notes
Information Centers
Master GDF Diagnostic
Get Proactive Page
Resolve
Search Helpers
Troubleshooting documents
Master Encumbrance Script
Search Help in Procurement
Webcasts and Newsletters
My Oracle Support Community
Summary and Q & A
Summary of Procurement Offering
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Summary of Procurement OfferingOffering Access Description
Advisors 1452192.2 All information needed for Upgrading, Patching & Maintenan
Information Center 1391332.2 Hot Topics and Resources for all Procurement modules inclu
Helpers, Webcasts, Community, Twitter, Troubleshooting Not
Get Proactive Index 432.1 Link to all Global EBS Information with drill down to Product
Master GDF Diagnostic 1474734.1 Script to proactively identify data corruption and identify fixe
Search Helpers 1391332.2 Logical Decision Tree providing solutions based on symptom
Encumbrance Diagnostic 1483743.1 Obtain all needed encumbrance data on a transaction for De
Search Help 1385550.1 Training videos for searching in My Oracle Support specific to
Procurement Newsletter 111111.1 Monthly newsletter providing the latest information on all th
Procurement Webcasts 1456150.1 Access recording and upcoming Webcasts information.
Community My Oracle Support Post threads to Procurement and/or EBS Patching for help on
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THANK YOU !
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2009 Oracle CorporationProprietary and Confidential