AshtabulaMunicipalCourtDefendantTime-in-CourtStudy
GreenBeltProjectReportOutAlanOhmanSupremeCourtofOhioJanuary19,2017
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CourtTeam
SupremeCourtofOhio§ AlanOhman,Administrative
Officer§ TashaRuth,Manager,CMP§ ColleenRosshirt,PolicyCounsel§ NikoleHotchkiss,Statistics
Analyst
AshtabulaMunicipalCourt§ TonjaAmato,CourtAdministrator§ NickDearing,Network
Administrator/DeputyClerk
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Background- Scope§ AshtabulaMunicipalCourtislookingtoimproveitscaseflow efficiencyviatechnology.
§ Opportunitystatement:withthefutureadditionoftheBenchProcessing program,thecourtlookstoincreasethespeedatwhichcasesareprocessedthroughthesystemanddefendantsareseen,receivetheirpaperwork,andleave.
§ FirstStep:Defendantenterscourthouse.§ LastStep:Defendantreceivesallnecessarypaperworkandleavescourthouse.
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ProjectGoals
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• Thecourt’sownmissionstatement:TheAshtabulaMunicipalCourtshallbeeffectiveandefficient whenresolvingdisputesinordertoupholdthelawsandregulationsofthecourt’sjurisdictionandtheStateofOhio.
• Thecourtistransitioningtoanelectroniccaseflow system.Theprimarygoal–currently–iscollectingdatatosupportthetimeandeffortputintoestablishingthenewsystem.
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Current-StateProcessMap
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=stepwillbealtered/eliminatedbyBenchProcessing software
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Let’sMakeitSimpler…
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DataCollectionPlan
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- CompletedbyNickandTonjaasdefendantscameintocourt
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Baselinedata
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TotalCases
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0
50
100
150
200
250
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37
Combined
Civil Traffic Criminal
Case
MinutesinCou
rt
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Stop!Hammer GraphTime!
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Stat-BasicStat-GraphicalSummary
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Let’sseesomemoreofthosegraphs!
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Doesdatematter?
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(Notreally.)
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Wellthen…howaboutcasetype?
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(Yep.Kindof.)
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Isthisdataevenincontrol?!
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(No.Butlessout-of-controlthanexpected.)
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SpecsDefined
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• Followingbaselinedataanalysisofallcases,administratorsconferredregardinggoaltime-spent-in-court
• Ultimatelydetermined0-45mins.isoptimal(coversallcasetypes)
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Okay,soisthisdatawithinspec?!
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(No.Notevenremotelyclose.)
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CourtesyK.C.Green
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Asa result…§ Wenowhavedatatocomparetothefuturedata!§ SotuneinnexttimeforAlan’sBlackBeltproject;seehisbreathtaking,action-packedanalysisofbaselinevs.implementationdata!
§ Willthedatabeinspec?WillBenchProcessing makeasignificantimpact?And,mostimportantly,willAlansavetheday?
19CourtesyNBC
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Implementation/FuturePlan
Task Who When Status
InitiateBenchProcessing
software
Nick BeginningOctober 2016
Ongoing– rollouttodifferentcase
typesTimestudy/collection
Tonja/Nick Beginningearly2017
Ongoing
Dataanalyzed Alan TBD Planning
Finalreportissued Alan TBD Planning
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ProjectBenefits- Expected
§ Defendanttime-in-courtwilldecrease§ Lessfrustrationbydefendant§ Moretimebackatwork
§ Paperfilingswilldecrease§ Staffhoursreinvestedinotherprojects§ Reductionoferrorsthroughoutcaseflowprocess
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Specialthanks to…
• TonjaAmatoandNickDearing• JudgeLauraDiGiacomo• AshtabulaMunicipalCourtemployees• SCOAdministrativeDirectorMikeBuenger• SCOITDirectorRobertStuart• SCOCaseManagementSection• Denae Kotheimer (greatmentor)and
LeanOhio team(greatingeneral)
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