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Page 1: Got Social Media Marketing Strategy

[Webinar] Got Strategy? Awesome Social Media Marketing Doesn’t Just Happen—Do it with Purpose and Goals to Increase Your ROI

www.boulderseomarke.ng.com    |  www.popmediastudio.com    

March 19, 2014 Beth Powell Content Strategy, Copywriting, PR Specialist POP! media studio Chris Raulf Online Marketing Expert & Founder Boulder SEO Marketing

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Agenda  

•  The  Big  Picture  Overview  •  Social  Media  Strategy  •  How  Does  Social  Media  Fit  Into  SEO  •  Customer  Engagement  and  Workflow  OpDons  •  Templates,  Process  and  Tools  •  Success:  Define  and  Measure  •  Case  Studies  •  QuesDons  &  Answers  

www.boulderseomarke.ng.com    |  www.popmediastudio.com    

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Quick  Poll  

•  I  am  a  solopreneur  •  Small  business  (2-­‐50  employees)  •  Medium  business  (51-­‐500  employeess)  •  Large  business  (501+  employees)  

 

www.boulderseomarke.ng.com    |  www.popmediastudio.com    

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Quick  Poll  

•  I  handle  all  MarCom  and  want  to  outsource  social  media  

•  I  handle  all  MarCom  and  do  my  own  social  media  

•  I  already  outsource  my  social  media  acDviDes  

 

www.boulderseomarke.ng.com    |  www.popmediastudio.com    

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The  Big  Picture:  Why  You’re  Here  

•  MeeDng  You  Where  You’re  At  •  A  Social  Media  Presence  is  Necessary  •  3  goals:  AnDcipate  needs,  give  them  reasons  to  do  business  with  you,  foster  loyalty  to  your  brand  

•  MarCom  -­‐  Content  MarkeDng  -­‐  Social  Media  •  OpDons  for  content  creaDon  &  implementaDon  •  SEO  &  AnalyDcs  

www.boulderseomarke.ng.com    |  www.popmediastudio.com    

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Assump.ons  

•  You  have  a  website  and  a  product  or  service  •  You’re  a  SMB  owner  or  SMB  MarkeDng  pro  •  You  know  your  top  three  compeDtors  •  You  know  your  top  2-­‐3  buyer  personas  •  On  the  importance  of  buyer  personas  

www.boulderseomarke.ng.com    |  www.popmediastudio.com    

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Social  Media  Strategy:  GeFng  Started  

•  SituaDonal  Assessment  •  Goal-­‐Se[ng  (Strategic  &  TacDcal)  

–  S:  Brand  awareness,  leads,  promote  execs  –  T:  200  Twi]er  followers  by  May,  100%  increase  in  referral  traffic  from  LinkedIn,  500  email  addresses  in  6  months  

•  Se[ng  ExpectaDons  Internally  –  Lead  Gen  vs.  Closing  the  Sale  – Website  &  customer  journey  needs  to  be  awesome  

www.boulderseomarke.ng.com    |  www.popmediastudio.com    

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Social  Media  Strategy:  Social  Brand  Guidelines  

•  Review  social  profiles  from  a  brand  consistency  perspecDve  

•  Personality!  Human  face  to  the  world!  •  Develop  your  ‘voice’  (informal/formal  tone,  etc.)  •  Top  15-­‐30  keywords/phrases  (integral  for  opDmizing  content  &  be]er  SEO)  

•  How  you’ll  use  imagery  in  your  posts  •  How  you’ll  involve  employees/colleagues  in  content  development  

•  Who  ‘owns’  the  customer  service  engagements?  

www.boulderseomarke.ng.com    |  www.popmediastudio.com    

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Social  Media  Strategy:  Like  a  Good  Press  Release  

Your  Strategy  Outlines  the:  •  Who  •  What  •  Where  •  When  •  How  •  Why  (You  Know  This  One!)  

www.boulderseomarke.ng.com    |  www.popmediastudio.com    

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The  5  Pillars  of  SEO  

1.  Technical  Health  of  Website  2.  Website  FuncDonality  3.  On-­‐Page  Search  Engine  

OpDmizaDon  4.  Off-­‐Page  Search  Engine  

OpDmizaDon  5.  Social  Media  MarkeDng      

www.boulderseomarke.ng.com    |  www.popmediastudio.com    

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Teamwork  &  Workflow  Op.ons  •  Beth:  Content  Creator  &  Curator    

–  Write  blogs  &  social  media  content;  curate  content  •  Chris:  Client  interface/SEO  Analyst/PM  

–  OpDmize  blog  arDcles  with  meta  &  other  tags  –  Schedule/post  social  media  messages  –  Perform  analyDcs  &  report  to  client/manager  

OR  •  Beth:  Content  Creator/Curator/Poster  

–  Write  blogs  &  social  media  content;  curate  content  –  Schedule/post  social  media  messages  

•  Chris:  Client  interface/SEO  Analyst/PM  –  OpDmize  blog  arDcles  with  meta  &  other  tags  –  Perform  analyDcs  &  report  to  client/manager  

   

www.boulderseomarke.ng.com    |  www.popmediastudio.com    

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Integra.ng  Social  Media  

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Social  Media  Plan  

www.boulderseomarke.ng.com    |  www.popmediastudio.com    

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About  Me:  LinkedIn:  h]p://www.linkedin.com/in/chrisraulf  

TwiPer:  h]ps://twi]er.com/swisschris  

Facebook:  h]ps://www.facebook.com/chris.raulf  

 

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Source:  www.socialmediaexaminer.com/social-­‐media-­‐markeDngindustry-­‐report-­‐2012/  

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Process,  Templates  and  Tools  

•  High  quality  content    •  Editorial  Calendar  •  Post  individually  or  use  tools    

www.boulderseomarke.ng.com    |  www.popmediastudio.com    

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The  10-­‐4-­‐1  Rule  10-­‐4-­‐1  Rule  (B2B  Social  Media  Book  by  Kipp  Bodnar  and  Jeffrey  L.  Cohen)    Out  of  every  15  social  media  messages…  -­‐  10  should  be  informaDon  about  other  people's  content  

-­‐  4  should  be  about  your  content  (blog,  arDcle,  etc.)  

-­‐  And  1  should  be  a  landing  page  on  your  site  (webinar  request  page,  white  paper  download,  etc.)  

www.boulderseomarke.ng.com    |  www.popmediastudio.com    

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Use  Google  Docs  to  Manage  your  Social  Media  Messages  

www.boulderseomarke.ng.com    |  www.popmediastudio.com    

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Measuring  Your  Social  Media  Marke.ng  Success  

www.boulderseomarke.ng.com    |  www.popmediastudio.com    

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Measuring  Your  Social  Media  Marke.ng  Success  

www.boulderseomarke.ng.com    |  www.popmediastudio.com    

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Social  Media  Monitoring  Tools  

•  h]p://www.brandwatch.com/2013/08/top-­‐10-­‐free-­‐social-­‐media-­‐monitoring-­‐tools/  

•  h]p://socialmediatoday.com/pamdyer/1458746/50-­‐top-­‐tools-­‐social-­‐media-­‐monitoring-­‐analyDcs-­‐and-­‐management-­‐2013  

•  h]p://venturebeat.com/2013/12/20/top-­‐10-­‐social-­‐media-­‐analyDcs-­‐tools-­‐the-­‐venturebeat-­‐index/  

•  h]p://smallbiztrends.com/2013/09/social-­‐media-­‐analyDcs-­‐tools.html    

   

www.boulderseomarke.ng.com    |  www.popmediastudio.com    

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Case  Studies  and  Success  Stories  

www.boulderseomarke.ng.com    |  www.popmediastudio.com    

Example:  •  Bi-­‐weekly  blog  post  •  1  personal  LinkedIn  status  update  per  day  •  1  LinkedIn  and  Google+  company  page  status  update  per  day  •  2  Tweets  per  day  •  2  LinkedIn  group  posDngs  per  day  

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www.boulderseomarke.ng.com    |  720.263.1736  |  [email protected]      

Case  Studies  and  Success  Stories  •  Bi-­‐monthly  Webinar  

or  Web  Panel  •  Weekly  blog  post  •  2  personal  LinkedIn  

status  updates  per  day    

•  1  LinkedIn  company  page  status  update  per  day    

•  2  LinkedIn  group  posDngs  per  day  

•  1  FB  /  G+  post  per  day  

•  2  Tweets  per  day  

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www.boulderseomarke.ng.com    |  720.263.1736  |  [email protected]      

Case  Studies  and  Success  Stories  Results  in  addiDon  to  increased  referral  traffic  from  social  media:  •  ~15-­‐20%  organic  growth  rate  of  social  media  followers  per  month  •  150-­‐250  Webinar  /  Web  Panel  registrants  •  ~  35-­‐40%  new  leads  per  online  event  (deployed  LinkedIn  lead  

generaDon  campaign)  •  4-­‐5  new  and  opDmized  pieces  of  content  for  website  per  event  •  Press  release  strategy  •  Increased  brand  recogniDon;  percepDon  as  industry  thought  leader  •  Recording  of  online  event  repurposed  as  on-­‐demand  content  on  

the  website;  ‘recording  request’  pages  generate  60-­‐80  new  requests  per  month  

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Case  Studies  and  Success  Stories  

www.boulderseomarke.ng.com    |  www.popmediastudio.com    

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April  8  &  29  in  Boulder  and  Denver  

 Get  $50  off  the  registra.on  fee  with  code  LIMC50  Learn  more  at:  www.boulderseomarkeDng.com/training      

www.boulderseomarke.ng.com    |  www.popmediastudio.com    

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Got Strategy? Awesome Social Media Marketing Doesn’t Just Happen—Do it with Purpose and Goals to Increase Your ROI

Questions?

Connect with Beth Powell / POP! media studio: Facebook:  h]ps://www.facebook.com/shareworthycontent    LinkedIn:  h]p://www.linkedin.com/in/shareworthycontent  TwiPer:  h]ps://twi]er.com/PowellBeth     Connect with Chris Raulf / Boulder SEO Marketing: LinkedIn:  h]p://www.linkedin.com/company/boulder-­‐seo-­‐markeDng    TwiPer:  h]ps://twi]er.com/MarkeDngSEOWiz    Facebook:  h]ps://www.facebook.com/BoulderSEOMarkeDng    Google+:  h]ps://plus.google.com/+BoulderseomarkeDng    

www.boulderseomarke.ng.com    |  www.popmediastudio.com