goAML PILOT
STAKEHOLDER USER
GUIDE - REGISTRATION
Guideline for reporting entities on the registration process for pilot and non-pilot testing purposes - Confidential
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FINANCIAL INTELLIGENCE CENTRE
REPUBLIC OF SOUTH AFRICA
Private Bag X177, Centurion, 0046
https://goStage.fic.gov.za/goAMLWeb_UAT
Guideline for reporting entities on the registration process for Pilot and Non Pilot Testing
Purposes
Objective of this guideline
The objective of this guideline is to define and outline in detail the steps to be followed when
registering with the Financial Intelligence Centre (the Centre). To access the registration web form,
the reporter must first register with the Centre at https://goStage.fic.gov.za/goAMLWeb_UAT.
Legal Disclaimer
Unless specific written consent is obtained from the Centre the information contained in this
document may not be shared with third parties.
By reading this document you acknowledge the confidentiality of such and agree to be bound by the
copyright that subsists in the Centre’s intellectual ideas, views and their representation as
expressed in this material.
Definitions
The guideline must be read in conjunction with the FIC Act and the Regulations for definitions of
terms used in the guideline.
In this guideline, unless the context indicates otherwise:
‘‘FIC Act’’ refers to the Financial Intelligence Centre Act, 2001 (Act No 38 of 2001), as amended.
“Regulations” refer to the Money Laundering and Terrorist Financing Control Regulations made in
terms of section 77 of the FIC Act and promulgated in Government Notice 1595 of 20 December
2002 as amended by Government Notice R456 of 20 May 2005.
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“The Centre” refers to the Financial Intelligence Centre.
A “Compliance Officer” (S43CO) refers to the person who is, in terms of section 43(b) of the FIC
Act appointed by an accountable institution with the purpose of overseeing compliance with the FIC
Act by the institution and its employees. In the registration process, the S43CO is tasked with the
duty to ensure that the details of the accountable institutions are correctly submitted on the Centre’s
website.
A “money laundering reporting officer” (MLRO) is envisaged to be a person, other than the
S43CO, with the responsibility and authority to submit intelligence reports to the Centre on behalf of
the accountable or reporting institution. MLRO will have his/her own login credentials, he/she
will/should not be using the S43CO’s credentials to fulfil this role.
“AI/RI” refers to Accountable and Reporting Institutions.
Important information to remember when registering on the Centre’s goAML system:
An organisation must register one Compliance Officer (S43CO) only; there is no restriction on
the number of money laundering reporting officers (MLRO’s) an institution can register;
The first person to register on the entity’s behalf should be the Compliance Officer (S43CO);
All fields with an asterisk (*) are mandatory and should be completed as part of the
registration process;
All registrations will have to be approved by the Centre prior to activation;
The Compliance Officer (S43CO) will have to approve all MLRO registrations prior to the
Centre’s final approval;
Supporting documents such as an identity document and authorisation letter will have to be
attached as part of the registration process.
Every AI/RI must register in the prescribed manner as previously communicated on PCC 05
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Table of Contents
1. Introduction .................................................................................................................................................... 5
1.1 Prerequisites ............................................................................................................................................ 5
1.2 Adding goAML URL to the trusted sites ................................................................................................... 5
1.3 Enabling Pop Ups .................................................................................................................................... 6
1.4 Adding goAML to Favourites .................................................................................................................... 7
1.5 Add a Shortcut for goAML to Desktop ..................................................................................................... 7
1.6 goAML Web Icons .................................................................................................................................... 8
2. goAML Web ................................................................................................................................................... 9
3. Registration on goAML ................................................................................................................................. 10
3.1 Register An Organisation ....................................................................................................................... 10
3.2 Registration Type ................................................................................................................................... 11
3.3 Registering An Organisation Details ...................................................................................................... 11
3.3.1 Registering organisation details are added as follow .................................................................... 12
3.3.2 Phones – organisational phone numbers ...................................................................................... 12
3.3.3 Address – The entity address ..................................................................................................... 13
3.3.4 Reporting Obligation – select the relevant Supervisory Body for the registering AI/RI .............. 13
3.4 Registering Person Details .................................................................................................................... 14
3.5 Attachments ........................................................................................................................................... 15
3.6 Approving an Organisation .................................................................................................................... 16
4. Registering As A Person .............................................................................................................................. 17
4.1 Registration Type ................................................................................................................................... 18
5. User Request Management (Register As A Person Approval) ................................................................. 19
6. Email Notifications ..................................................................................................................................... 22
7. Logging onto goAML Web............................................................................................................................ 23
7.1 Forgot Password .................................................................................................................................... 23
8. Delegation goAML Web ............................................................................................................................... 25
8.1 Delegating to the Head Office ................................................................................................................ 25
8.2 Organisation to Organisation Delegation ............................................................................................... 28
8.3 Recall Delegation ................................................................................................................................... 31
9. Accountable / Reporting Institution Process Flow ....................................................................................... 32
10. goAML Support .......................................................................................................................................... 33
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1. Introduction
goAML is an integrated software solution developed and maintained by the United Nations Office on
Drugs and Crime (UNODC) specifically for use by Financial Intelligence Units (FIUs) around the
world. The Centre has chosen goAML as its preferred IT platform to handle all its reporting, data
collection, analysis, case management and secure communications required for the Centre’s daily
operational functions and requirements. In terms of Section 43B of the FIC Act, Accountable
Institutions and Reporting Institutions are required to register with the Centre.
1.1 Prerequisites
goAML runs within Internet Explorer version 9 and up, Firefox, Google Chrome but not on Safari. The
URL https://goStage.fic.gov.za/goAMLWeb_UAT must be added to the trusted sites and pop ups
must be enabled to avoid the site being blocked.
1.2 Adding goAML URL to the trusted sites
Open Internet Explorer
On the top Menu Bar, Select Tools > Internet Options
Select the Security Tab
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Select the Local intranet Icon > Click on sites
Add website to the zone > click on Add > click on Close
1.3 Enabling Pop Ups
On the top Menu Bar > Select Tools > Internet Options
Click the Privacy Tab > Click on the Settings button
Add https://goStage.fic.gov.za/goAMLWeb_UAT to the Address of website to allow >
click on Add > click on Close
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1.4 Adding goAML to Favourites
Type in https://goStage.fic.gov.za/goAMLWeb_UAT web address box
Click on the Menu bar > Favourites > “Add to Favourites”
The Add Favourite pop up will display > click on the Add button and goAML will added to
the Favourite list.
1.5 Add a Shortcut for goAML to Desktop
On the Menu bar > Click Favourites > Right click goAML > Send To > Desktop (create
shortcut)
The goAML icon as shown will then be available from the desktop
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1.6 goAML Web Icons
Icons Description
Add
Add the captured detail
Instructs goAML to cancel the capturing of the details
Close
Preview
Remove the uploaded document
Refresh
Upload a document
Approve a registration
Reject a registration
Verify registration details
Final approval of the registration
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2. goAML Web
The goAML URL for the pilot testing is https://goStage.fic.gov.za/goAMLWeb_UAT. When you
enter the URL into your Web browser window, the goAML stage page is launched.
If the user already has user credentials, the user can just log in with credentials. If not, the user must
register in order to be able to use the application.
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3. Registration on goAML
All AI/RI’s are required to register with the Centre in order to gain access to the system. The AI/RI is
required to register their organisations and the associated users who need to access the goAML
system.
3.1 Register An Organisation
Organisations are required to register on the goAML to gain access to the system and to acquire an
organisational identity (ID). An organisational ID will be used by an organisation as the unique
identifier for that organisation and allows goAML users belonging to that particular organisation to
have access to information relating to that organisation.
On the Navigation bar > Hover (move) the mouse pointer on the Register link > Click
Register As Organisation > The registration screen is loaded and displayed.
The “Register As Organisation” page will display with the Headings to be captured. The headings are
Registration Type
Registering Organisation
Registering Person
Attachments
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Please Note: You may see a warning if you have not taken any action within a 60 minute period. The
system will require the user to log back in.
3.2 Registration Type
The registration type gives the goAML users three entity types to select from; Users can select one of
the following registration types:
Reporting Entity – Accountable / Reporting Institutions such as banks, attorneys etc.
Stakeholder – Entities such as Law Enforcement Agencies and other FIU’s
Supervisory Bodies – Supervisory bodies such as South African Reserve Bank (SARB) and
Financial Services Board (FSB)
3.3 Registering An Organisation Details
The registering organisation section is for completing the information of the organisation
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3.3.1 Registering organisation details are added as follow
3.3.2 Phones – organisational phone numbers
Contact Type – It can be Business, Operational,
Private, Public, Unknown
Country Prefix – e.g. +27
Extension – Numeric (e.g. 5425)
Organisation Business Type – List of business
types as per Schedule 1 and Schedule 3 of the
FIC Act
Name – The name of the registered organisation
Incorp./Reg. Number – Company Registration
Number (CIPC)
Incorporation City – e.g. Pretoria
Incorporation Country – e.g. South Africa
Contact Person – Full Name and Surname of the
Compliance Officer (S43CO)
URL - Organisational Website
is financial – Is it a financial institution
Trading As – e.g. SARB. If there
is no acronym, re-enter organisation’s name
Swift /Bic – Banks unique swift code, if no swift
code re-enter incorp./ Reg Number
Incorporation State / Province – Province
Name of holding company – Only if associated
with holding company
E-mail – Preferably a group Email account which
will be accessible by all authorised users of the
goAML EE system or alternatively the
Compliance Officer’s email address (S43CO)
Comm. Type – It can be Landline, Mobile,
Satellite,
Number – Numeric, digits (e.g. 0128012556)
Comments – if any
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3.3.3 Address – The entity address
3.3.4 Reporting Obligation – select the relevant Supervisory Body for the registering AI/RI
Type – It can be Business, Operational,
Private, Public, Unknown
Town – Name of town / district as part of a city
Postal / Zip – The postal code of the city (e.g.
0122)
Province / State – Name of the province
(e.g. Gauteng)
Address – Physical Address- details like
street name, house number etc.
City – Name of the city
Country – Name of the country
Comments – If any
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3.4 Registering Person Details
The registration details of the Compliance Officer (S43CO) must be completed. This section registers
the individual on the system and goAML saves the username and password during this phase.
Please Note: The contact details provided for the Entity and the Compliance Officer (S43CO) must be
the business contact details.
User Name – Is for logging into the system,
no duplicates allowed
Password – Case sensitive, Alpha,
Alphanumeric, numeric & Char e.g.
Test12345@
Gender – Male / Female
First Name – Name of the user
Birth Date – Date of birth/ can be typed in /
from calendar
Nationality – Country of birth / current country
Email – Email of the Compliance Officer (S43CO)
Confirm Password – Retype the password
Title – Ms / Dr / Mrs
Surname / Last Name – Surname of the
Compliance Officer (S43CO)
RSA ID Number – 13 digit South African ID
Number (e.g. 7404080408069)
Occupation – Official job title of the Compliance
Officer (S43CO)
RSA Passport Number – South African passport number or Non South African Identity Number
(mandatory only if user does not have an RSA ID No)
Non RSA ID/Passport? – If not a South African
Passport / Foreign ID/ Permit/ Refugee / Residence number – Non South African identity number
Issuing Country – Country where non South African document was issued
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3.5 Attachments
Users are required to attach an authorization letter from the entity and an identity document (for
pilot testing purposes users are required to only attach the completed access form provided by the
Centre).
To Upload a document > Click Browse button
The Choose file to Upload window will display > Select the document to attach from the
desired location and click Open
The file name will be ready for upload > click Upload.
To delete an already loaded document, click the X button.
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Before submitting the request the user has to type the Captcha (sequence of digits that appears on
the screen in this case) into the box without making any errors. This is to determine whether or not
the user is human.
Type in the numbers as it appears > click Submit Request.
Once the registration form has been submitted, a notification email will be sent to the
Compliance Officer (S43CO) informing them of the submitted registration request.
3.6 Approving an Organisation
Once the request has been submitted the FIC will be responsible for approval, the Compliance
Officer (S43CO) will receive an email stating the approval or rejection of the registration. Once the
registration has been approved, the Compliance Officer (S43CO) is required to communicate the
Organisational ID to users within their own organisation who are permitted to use the system. These
users (MLRO’s) will be required to register as a person, which is discussed next.
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4. Registering As A Person
Individuals (refers to all registering users on goAML) will be required to register to get access to
goAML web. Users will be linked to organisation by using the organisation id.
On the Navigation bar > Hover (move) the mouse pointer on the Register buttons > Click
Register As Person > The registration screen is loaded and displayed.
The register as organisation page will display with the Headings to be captured. The headings are
Registration Type
Registering Person
Attachments
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4.1 Registration Type
If a user is linked to an organisation that is not required to register with the Centre in terms of
the FIC Act (i.e. an organisation that is not an AI/RI) but that user wants to submit a
Suspicious Transaction Report (STR) or a Suspicious Activity Report (SAR), then that user
must select the Individual User check box so that they can acquire login credentials to be able
to report.
If a user belongs to an AI/RI then that that user must obtain the organisational ID from their
Compliance Officer (S43CO) and use it to register.
For Registering Person and Attachment refer to page 14 and 15
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5. User Request Management (Register As A Person Approval)
After logging in, the Compliance Officer (S43CO) will have goAML home page displayed on
the information bar.
On the Menu bar click on the Admin > User Request Management from the drop down
list.
The User Change Requests page will be displayed with the following field
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User Change Requests fields can be searched using the dates fields > Click the Refresh button to
load user request for the date specified
Requests View Type can be used to search by type of request
User Change Requests fields can be dragged by header to group by column
The icons, as displayed below, refer to:
All – includes all requests irrespective of status; the different statuses are Active, Pending
my actions and In progress
Active – Active on the system
Pending my action – Request waiting to be actioned
In progress – Requests that are in progress
Start Date – Initial date of the user change request
End Date – End date of the user change request
Change Request Ref – Used as a referral whilst requesting assistance to the FIC, the
number is sent to users by a notification email
Type – New User / Existing User
Request Status – Options provided are Waiting for Verification / Activated / Rejected /
Waiting for Supervisory Body Approval
Org Name – Name of the organisation linked to the requester
Org ID – Organisation ID linked to the requester
User Name – Requester’s login user name
Created On – Date of the request
Create new change request (available after activation)
Preview used to populate the action page
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Clicking Preview > generates and displays the report form
Display the Expand All link to displays the complete report, or click the Collapse All link to
see the abridged form.
The information diplayed on the report form must be verified, as well as the attachments (ID
and authorisation letter) .
After verification action must be taken to either Reject / Verify / Approve / Finalize the
request and ensure to add Comments.
After the Request has been approved the user will receive an email informing them of the
status of the request.
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6. Email Notifications
Emails will be sent to users for different reasons during registration, users will receive notifications
about received registration (refer to page 16) by FIC, acceptance and rejection of the registration.
When the FIC is satisfied with the captured registration details and attached documents, the
user will be notified by email about the acceptance of the registration and the organisational ID
will be found on the mail
When the FIC is not satisfied with the captured registration details and attached documents, the
user will be notified by email about the rejected registration
Registrations will be rejected on goAML for the following reasons:
If the reporting entity registers a IT account
If there is more than one schedule item, each schedule must be registered
If the organisation registers dummy data
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7. Logging onto goAML Web
Authentication will always be required before gaining access to goAML. The goAML support team is
available at [email protected] should you need any assistance.
Enter your user name in the standard format captured during registration
Enter your password in the standard format of Case sensitive, Alpha Caps, Alphanumeric,
numeric & Char e.g. Test12345@ and click Log In button to proceed.
7.1 Forgot Password
Before contacting the goAML support team for a password reset, the goAML system provides users
with the Forgot Password link.
Click Forgot Password link
The Reset Password Request window populates, enter User Name > Email >Submit
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goAML user will receive an email with a link. Click on the link
Reset Password Request page will populate
Enter User Name / Email / New Password / Confirm New Password and Click Change
Password. New password will be reset.
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8. Delegation goAML Web
Delegation on goAML refers to handing over reporting responsibility to another reporting entity.
Delegation can be done in two methods namely, a branch handing over to the head office or
registered organisation handing over their access to goAML to another organisation.
8.1 Delegating to the Head Office
A branch can hand over its reporting responsibility to the head office. The decision to delegate will
be impacted by the decision of whether or not, the Compliance Officer (S43CO) and Money
Laundering Officer (MLRO) will be registered at a head office level and report on behalf of multiple
AIs registered as per the FIC schedule items. Though the system allows delegation to the head
office, it is possible to register a different Compliance Officer (S43CO) at the head office/group level
as well as another at the respective AI level (same applies for MLRO).
Head Office Delegation Structure
Head Office
Branch 3Branch 2Branch 1
Responsible for branch Registrations Must ensure correct capturing of branch information
Responsible for branch information
Use: Create New Delegating Organisation
After logging in, the Compliance Officer (S43CO) will have goAML home page displayed
on the information bar
On the Menu bar click on the Admin > Active Organisations from the drop down list
Please Note: The user must ensure that, they are logged in as the user for the main group account
already registered on goAML EE (hence the user needs to logon with the credentials from the first
goAML registration which had been approved.
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The Active Organisations page will be displayed with the following field > click the Create
New Delegating Organisation
Please Note: Create New Delegating Organisation is used to register reporting entities that are not
registered
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Registration Type window populates > complete the form for the respective reporting
entity you wish to register > attach the necessary documents > the FIC will approve / reject
the request > Email notification of the status of the request will be send to the user.
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8.2 Organisation to Organisation Delegation
A registered organisation on goAML can delegate to another registered organisation, the
organisation to organisation means that the delegated reporting, will have access to the delegating
organisation information.
Organisation to Organisation Delegation Structure
Organisation 1 Organisation 2
Both Organisations must be registered on goAML
Will have access to the delegated organisation information on goAML
Use: Change Selected Delegating Organisation
After logging in, the Compliance Officer (S43CO) will have goAML home page displayed on
the information bar.
On the Menu bar click on the Admin > Active Organisations from the drop down list.
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The Active Organisations page will be displayed with the following field > click the
Change Selected Delegating Organisation
Please Note: Change Selected Delegating Organisation is used to register reporting entities that
are registered
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Registration Type window populates > select the Change Delegation Organisation ID by
clicking the checkbox
The Change Delegation dialog box populate > click OK
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The Delegate Organisational ID is populated > Capture the Organisational ID > Attach
the necessary documents > Submit Request > The FIC will approve / reject the request >
Email notification of the status of the request will be send to the user
8.3 Recall Delegation
After clicking the Submit Request button, the action window populates this window allows the user
to recall the delegation > click Recall to reverse the delegation
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9. Accountable / Reporting Institution Process Flow
Verify and Finalize Individual
Registered Individual User
FIC - Finalize the Organisation
Approve Individual
Verify Individual
Register As Individual
FIC - Approve the Organisation
FIC - Verify the Organisation
Register As Organisation
Accountable / Reporting Institution
Compliance Officer sends Org ID
Compliance Officer(Super User )
FIC Official
Money Laundering Reporting Official
(MLRO)
Compliance Officer
FIC Official
Provide group email address, letter of
appointment and ID copy.
Check against AI/ RI database, CIPC / NPR
Check against AI/ RI database, CIPC / NPR
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10. goAML Support
For goAML Support Contact us on:
e-mail: [email protected]
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