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From Outlawed to Outstanding
Gregory Lewandowski
Greg Blair Ken Patton
The Cisco Team
Motivation• I needed to move faster and cheaper…reduce handoff’s, effort, and reliance• Evaluated many…
Purchase• Kelly [their only sales rep] called me within a hour of downloading the demo• 1 Desktop…
Architecture• 5 Desktop Lg Server ~30 Interactors• UGLY!!
ROI & Differentiation• Models were “leveraged” by other orgs. Strengthened through partnerships.• Higher, Wider – 1 of 12 on VP metrics portal, 1 of 6 in quarterly EVP metrics reviews
Getting Started…
The Original Model
Business Value!!
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The Impossible Task…
Rapid Delivery
- 6 months or less
Data
- Millions of records- Nearly 100 fields
wide
Custom
- Filtering- Data download
Scaling
- > 50,000 users- Dozens of canned
reports
Ken's Mission
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Divergent Resources Expectations
Engineering[Ken]
IT
2 Yrs
Lg Budget
10 + Ppl
ETL, Governance, Spec, Process, QA, Etc
< 6 Mo
Zero Budget
2 PplSo Now What?
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Enter Tableau
Allows us to…• Build it ourselves• Easily prototype and modify• Customization baked in• Data download baked in
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Horse tradingTin-cuppingDepreciation schedulesShared budgets across 4 organizationsLicense swapsPromised future purchases of maintenanceAgreed upon rules surrounding usage and hygiene within the environment
Funding for Tableau Core Server
Direct access to source data [replaced work-around processMore license tradingExecution of previously "theoretical" data architecturesTesting, testing, testing
Access to Data
Proof of ConceptFeasbility TestingScaling esting Performance Testing [< 3 seconds response]
Pitch to sponsors on 2 hours notice [9am call --> 11am presentation]Tableau to the rescue!! New. custom viz in 90m minutesWowed the sponsors --> got the green light!!
Management Support? [or Not...]
The Rest of the Puzzle
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90 Minutes To Prep…
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The ResultsCompleted in 15 weeks
Thousands of users & widespread praise
Cisco PioneerAward
Given for Excellence in InnovationHighest Award in EngineeringProductivity CategoryPersonal dinner with CEO
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Businessvs.IT
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BI Landscape Today• Business need for speed and agility
• Data insights are critical to success
• BI not just for entrenched vendors
• Emerging BI vendors sell directly to business
• Hot capabilitiesData Visualization
Data Exploration
Mobility
Big Data
In-Memory
• Not so Fast!
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Cisco IT Response
Capability Focus
Fill Gaps
1 or 2 Tools
Make PoV Public
Talk Capabilities w/Biz
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Selection of Tableau…Positioning
Data Exploration
Prototyping
Data Visualization
Migrate to Enterprise Platform
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Selection of Tableau…Why?• Ease of use (interactive visual analysis)
• Training / Support / Forums
• Performance against Teradata
• Product offering simplicity
• Superior visualizations
• Used to inform / change strategy and improve business controls
• Word of mouth
Tableau is really great!Tableau is
great!
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Balance…Is
Self-Reliance
Biz / TechValue Focus
Play Area Agility
Control…Was
Gate-keeper
Protect Performance Process Inflexible
From Control to Balance
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Adoption• We need a Tableau Server
• Business coming to usSome IT Mgmt – “Stop selling Tableau”
• Cisco TUG
• Self Service [Reliance] BI PilotNeed for agility, speed, flexibility
• Partnership with BusinessIT moving towards businessUnderstand and respond to business need for agilityProvide a low-cost, valuable service
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Data Load Performance
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Lessons Learned
• Don’t give up
• Just do it…show, don’t tell!!
• Don’t take on work where you try to “replicate” a spreadsheet
• Provide training, points of contact
• Do NOT overcomplicate your visuals
• Be responsive
• Build a Tableau network
• Don’t be afraid to self-promote
• Find powerful sponsors
• Take a backup
• Good hygiene in the Server
Q & A
Thank You!!
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