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WELCOME
Fort Knox Records Management is an Australian-owned and operated company with over thirty years’ experience.
We offer our clients secure, professional records management services based on our three-tier philosophy of Store, Protect, Manage.
STORE• Storage, management and retrieval of:
– Business, Legal, Medical, Financial, Government records
– Data, tapes and electronic media
– Archives, cartons and boxes in different shapes and sizes
• Easy and fast access with:– Same-day pick-up and delivery
– Urgent 3-hour delivery
– After-hours services
PROTECT
• Protection from fire, theft and other disasters– 24/7 CCTV monitoring and infrared movement sensors
– Strict physical and electronic access controls
– Direct link to emergency services
– Sprinklers, smoke detectors and fire fighting equipment
– All staff are police-checked
– All vehicles are company owned
– All drivers are directly employed by Fort Knox Records Management
MANAGE
• Tailored solutions, specific to your business needs– Increase efficiency with a system that works
– Stay in control and in touch with your valuable records
– Dedicated Account Manager
– Online records management system
– Excellent customer service
MEDIA VAULT• Purpose built facilities for electronic media
– Constant 18 degrees Celsius and 50% humidity
– Protection from dust, heat, and other air-borne contaminants
– 24/7 CCTV surveillance
– State of the art access controls
– FM200 Fire Gas suppression
– Optimum conditions for long-term storage of valuable media assets
SCANNING AND IMAGING
• Customised solutions designed to meet your needs– Conversion of documents, manuals, plans and drawings into
digital images
– Transfer of images to CD-ROMs, DVDs, USBs or external hard drives
– Indexing and storage of digital images on hosted servers
– Scan-on-Demand• Electronic delivery of paper documents on an as needed basis
– On site scanning services when documents cannot leave your premises
ADDITIONAL SERVICES
• A complete records management solution– Secure document shredding and media destruction
– Secure destruction bins
– Extensive online data backup services
– Professional cataloguing services
HIGH STANDARDS
• Maintaining the highest standards and expectations– APROSS* approved facilities
– Regular audits conducted on site
– AS/ISO 9001 certified†
– Member of Records Management Association of Australia
– Dedicated to continual improvement
* APROSS - Approved Public Records Office Storage Supplier (VIC only)
† VIC & NSW only
FORT KNOX ONLINE• Convenient records management at your fingertips
– Simple and easy to use via user portal access
– Real time access
– Perform searches and create custom reports
– Lodge archives, make delivery requests and order supplies
– Full training by your Account Manager
– Fully customisable interface and security levels
NATIONAL NETWORK• Facilities located 15 minutes from your CBD
– Melbourne, Sydney, Brisbane, Perth and Adelaide
– Australia wide coverage and support
– Single point of contact for all your offices
– Standardised procedures and practices nationally
– Consistent performance
– Exceptional service
– Making records management easy and efficient
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