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Page 1: Fort Knox Records Management

1300 360 557

[email protected]

fortknoxrecords.com.au

Page 2: Fort Knox Records Management
Page 3: Fort Knox Records Management

WELCOME

Fort Knox Records Management is an Australian-owned and operated company with over thirty years’ experience.

We offer our clients secure, professional records management services based on our three-tier philosophy of Store, Protect, Manage.

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STORE• Storage, management and retrieval of:

– Business, Legal, Medical, Financial, Government records

– Data, tapes and electronic media

– Archives, cartons and boxes in different shapes and sizes

• Easy and fast access with:– Same-day pick-up and delivery

– Urgent 3-hour delivery

– After-hours services

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PROTECT

• Protection from fire, theft and other disasters– 24/7 CCTV monitoring and infrared movement sensors

– Strict physical and electronic access controls

– Direct link to emergency services

– Sprinklers, smoke detectors and fire fighting equipment

– All staff are police-checked

– All vehicles are company owned

– All drivers are directly employed by Fort Knox Records Management

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MANAGE

• Tailored solutions, specific to your business needs– Increase efficiency with a system that works

– Stay in control and in touch with your valuable records

– Dedicated Account Manager

– Online records management system

– Excellent customer service

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MEDIA VAULT• Purpose built facilities for electronic media

– Constant 18 degrees Celsius and 50% humidity

– Protection from dust, heat, and other air-borne contaminants

– 24/7 CCTV surveillance

– State of the art access controls

– FM200 Fire Gas suppression

– Optimum conditions for long-term storage of valuable media assets

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SCANNING AND IMAGING

• Customised solutions designed to meet your needs– Conversion of documents, manuals, plans and drawings into

digital images

– Transfer of images to CD-ROMs, DVDs, USBs or external hard drives

– Indexing and storage of digital images on hosted servers

– Scan-on-Demand• Electronic delivery of paper documents on an as needed basis

– On site scanning services when documents cannot leave your premises

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ADDITIONAL SERVICES

• A complete records management solution– Secure document shredding and media destruction

– Secure destruction bins

– Extensive online data backup services

– Professional cataloguing services

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HIGH STANDARDS

• Maintaining the highest standards and expectations– APROSS* approved facilities

– Regular audits conducted on site

– AS/ISO 9001 certified†

– Member of Records Management Association of Australia

– Dedicated to continual improvement

* APROSS - Approved Public Records Office Storage Supplier (VIC only)

† VIC & NSW only

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FORT KNOX ONLINE• Convenient records management at your fingertips

– Simple and easy to use via user portal access

– Real time access

– Perform searches and create custom reports

– Lodge archives, make delivery requests and order supplies

– Full training by your Account Manager

– Fully customisable interface and security levels

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NATIONAL NETWORK• Facilities located 15 minutes from your CBD

– Melbourne, Sydney, Brisbane, Perth and Adelaide

– Australia wide coverage and support

– Single point of contact for all your offices

– Standardised procedures and practices nationally

– Consistent performance

– Exceptional service

– Making records management easy and efficient

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