Download - FleetSync KenCall - IDAidaco.com/pdffiles/KenCall.pdf · • Assign priority and emergency status to radios or ... KenCall messaging enables the dispatcher to increase productivity

• Communicateinstantlywithmembersofyourworkforce-individuallyoringroups.

• Onedouble-clickconnectsyoutoanyradiointhefleet.• Sendmission-criticalstatusandtextmessagesto

workersquicklyandefficiently.• Assignpriorityandemergencystatustoradiosor

messages.• Messagesaretaggedindicatingaresponse.

• Flexiblewindowplacementfeatureallowsthedispatchertocustomizethedisplay.

• Thedisplayfilterallowsonlydesiredlinestobeshown.• Requeststatusfromanyradio,anytime.• TheSTUNRADIOcommandisusedtodisable/enable

anyradioonthesystem.• Datarecordsforvoicecallsandformessagesare

capturedforfutureanalysis.

Transformyourofficecomputerintoapowerfultoolforvoicecommunicationsandmessagingmanagement.Idealforbusyormulti-taskdispatchenvironments.Maximizeefficiencyofyourfleetbykeepingyourworkforceinformedandyouintouch.Protectemployeeswithautomatedemergencymessagingandimmediateresponsecapability.

The Way for 2-Way

FleetSync™ KenCallComputer Aided Dispatch for Kenwood FleetSync™ Radio Systems

Features & Capabilities

www.idaco.com

FleetSync™isaregisteredtrademarkofKenwoodCommunicationsCorporation

FleetSync™ KenCall Voice Communications Manager

www.idaco.comP.O.Box7067,Fargo,ND58106•800.627.4432Fax218.233.1886•701.280.1122•[email protected]

FleetSync™KenCallprovidesforeasyandinstantcontrolofvoicecommunications.Astransmissionsarereceivedfromradiosinthefieldtheyareprioritizedandsequencedhoweverthedispatcherwantstoseethem.Onedouble-clickautomaticallymakestheconnectiontothedesiredradio.

Prioritylevescanbeindicatedforeachradioorchannel.Thepriorityleveldeterminesthesequenceofthecallsinthewindow.Ifthepriorityisdesignatedtobeanalarmpriority,anaudibleand/orvisualpromptisgiventothedispatcherwhenthecallcomesin.Quickresponsetoemergencysituationswillhelpprotectpropertyandimprovesafetyforworkersinthefield.

FleetSync™KenCallgivesthedispatcherpowerfulcontroltomaximizeproductivity.Improvedefficiencyandbetterutilizationofremoteassetsmeanscostsavings,morerevenueandhigherprofitsfortheorganization.

FleetSync™ KenCall Status and Text MessagingMessagingisapowerfulcommunicationstoolforfleetmanagement.FleetSync™KenCallprovidestheabilitytoorganizeincomingmessagesforefficientresponse.Aspecialuser-definedfilterallowsonlythedesiredmessagestobedisplayedinthewindow.

Statusmessagesareeasilyprogrammed.Thedispatchermerelydouble-clicksthemessagetorespondwithastatusortextmessage.Asmessagesarerespondedto,theyaretaggedasread.OperationofFleetSync™KenCallmessagingisintuitivelysimplewhilefunctioningasapowerfulutility.

Prioritiescanbesetforradiochannel.AlarmsaresetbyprioritylevelORbymessagetext.Ifthestatusmessage“EMERGENCY-SENDHELP”isprogrammedasanalarm,whenthatmessageisreceivedthedispatcherwillbeadvisedbyaudibleand/orvisualprompts.

NowwithFleetSync™KenCallmessagingcriticalinformationcanbecommunicatedtoworkersinthefieldtogivethemdirectionsandspecialorderswithaccuracyandsecurity.Theirabilitytoreadilyrespondgivesthedispatcheracknowledgementthatthecommunicationwasproperlyconveyedandunderstood.FleetSync™KenCallmessagingenablesthedispatchertoincreaseproductivityofthefleetaswellasimprovecustomerservice.

FleetSync™ KenCall Network ProcessingNetworkupto10workstationstogetherwithFleetSync™Kencall.Eachnetworkclientwillbeinstalledwitharunningprogrammodulewhichisconfiguredwiththenetworkaddressesoftheotherdesiredworkstations.Workstationswithradiosattachedposessfullfunctionalitytoparticipateinvoiceandmessagecommunicationsonthesystem.ClientswithoutradiosattachedcansendandreceivemessageswithfieldunitsandcanmonitorvoicecommunicationsactivityintheCallListGroupboxwindow.FleetSync™KenCallNetworkingisavailableinfullversiononly

FleetSync™ KenCall ProductsFleetSync™ KenCall Lite• Radiocapacitylimitedto10

FleetSync™ KenCal• Accommodatesunlimitednumberofradios• Networkcapable