• “The job is not giving the speech ...... the job is getting the speech.”
Shep Hyken, CSP
Patience is a virtue!
• Less than 4% of sales are made on first call
• More than 80% are made after the eighth call.
• Don’t quit!
Tim Richardson, CSP
• After hours calls!
• At home, or on the road
Working with bureaus....• Personal callcall
• Meet when in area or at a conference
• “Make sure you are ready to work with a bureau prior to contact!”
Larry Baltz
Working with
bureaus ....•Stay in touch
•Make it win/win
•Be memorable
•Do a great job ... Every time!
Karyn Buxman, CSP, CPAE
Ask yourself ...
• What is the best use of my time?
• What do I hate to do?
• What do I do poorly?
• Where can I find someone?
What you need:
• Trust
• Cooperation
• Diversity
• Perspective
• Be selective
• Harmony
• Attitude
• Respect
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